Creating service categories

You can create service categories to group related services together. Service groups make it easier for users to manage their services in Self Service applications.

Procedure

  1. Click Applications > Services in the navigation menu, and click Category Management and Add a New Category.
  2. Enter a name and description for the category. The category name must be unique.
  3. Click Check Availabilty to check whether the category name is available or not
  4. Click Add Category to add the service category.
    The category is saved. You are returned to the list of service categories.
  5. Search for and select the category to add services to the category.
  6. Click Manage Services to open the Assign Services to Category window.
    Assign Services to Category window.

    To search for and select a service, enter at least the first 3 digits of the service name in the Service Name field. Select the service from the returned list, and click Add Service.

    Add all the services that you want, and click Done.