You can create service categories to group related services together. Service groups make
it easier for users to manage their services in Self Service applications.
Procedure
-
Click in the navigation menu, and click Category Management and
Add a New Category.
-
Enter a name and description for the category. The category name must be unique.
- Click Check Availabilty to check whether the category name is
available or not
-
Click Add Category to add the service category.
The category is saved. You are returned to the list of service categories.
-
Search for and
select the category to add services to the category.
-
Click Manage Services to open the Assign Services to
Category window.
To search for and select a service, enter at least the first 3 digits of the service name in the
Service Name field. Select the service from the returned list, and click
Add Service.
Add all the services that you want, and click Done.