Troubleshooting data for IBM Documentation problems

CICS® MustGather for IBM® Documentation problems

Gather the following diagnostic information before contacting the CICS support team to troubleshoot your documentation problems.

Required data

A brief description of what you attempt to do when you experience the problem.
Messages or errors that you receive, for example, on screen or in the /logs directory of the locally-installed version of IBM Docs Offline.
The way in which you attempt to use the CICS TS documentation:
- On the internet, accessing CICS TS product documentation in IBM Documentation.
- Locally, using the downloadable IBM Docs Offline.
The browser and browser version that you use to access the documentation.
If you use a local IBM Docs Offline, the operating system of the machine where you installed the documentation.