Viewing and removing offline agents
After an agent has been offline for four days, it is removed from the Cloud APM console. Review how offline agents are indicated and the effect on resource groups, topology views, and other features. Use the application editor to remove a managed system from the dashboard before the four days have passed. You can also adjust the timing for removing offline managed systems..
About this task
After four days, the offline agent is removed from the user interface with the following exception: If the agent is one that supports transaction tracking, the offline agent continues to show in the Aggregate Transaction Topology and Transaction Instance Topology views.
You can remove the
offline agent from any defined applications, which removes it from the Cloud APM console before the four-day waiting period is complete.
For future occurrences of offline agents, you can also adjust the wait time
before the offline agent is removed from view. See What to do next
at the end of this
topic.
Procedure
Take these steps to remove an offline agent from a defined application:
- If the Application Performance Dashboard is not displayed, select it from the Performance menu or, if you are on another console page, click the Home link.
-
In the Applications section of the navigator, select the application that
the offline agent is a component of and click
Edit Application.
-
Select the agent or agent subnode in the Application Components list and click .
For agents that have subnodes, select the agent alone by clicking the name while the tree is collapsed, select the node and all subnodes by expanding the node tree (click ) and clicking the node, or select individual subnodes by expanding the node tree and clicking the instance.
- After you are finished editing the application to remove the offline agent or subnode, click Save.