Upgrading IBM Case Manager to IBM Business Automation Workflow
Traditional:
You can augment your case installation with an IBM® Business Automation Workflow topology while preserving your existing case data and navigator configuration.
You can augment your case installation with an IBM® Business Automation Workflow topology while preserving your existing case data and navigator configuration.
To ensure that you choose the appropriate path for the upgrade, review the requirements and support considerations in Preparing to upgrade IBM Case Manager to IBM Business Automation Workflow.
There are two approaches for upgrading your IBM Case
Manager system to
Business Automation Workflow. The recommended
approach is to reuse
Content Platform Engine and IBM Content
Navigator for all
IBM Case
Manager upgrade
environments, even for non-production environments.
- Upgrade using an external IBM Content Navigator
- The only approach for production environments, due to performance requirements:
Upgrade IBM Case
Manager
to Business Automation Workflow, but keep the
IBM Case
Manager topology
similar to the one before the upgrade. This approach minimizes the impact on other IBM products that
use the IBM Content
Navigator.This approach reuses the following components:
- Content Platform Engine (external to Business Automation Workflow)
- Content Platform Engine database
- IBM Content
Navigator
(external to Business Automation Workflow)Important: For production environments, you need an external IBM Content Navigator. Note that IBM Forms (deprecated) and eForms (deprecated) are not supported with an external IBM Content Navigator configuration.
- IBM Content Navigator database
- Upgrade using the embedded IBM Content Navigator
- Optional approach for non-production environments: Upgrade IBM Case
Manager to Business Automation Workflow and use the IBM Content
Navigator embedded in
Business Automation Workflow. With this
approach, the changes to the IBM Case
Manager environment are
smaller, but you will need to reconfigure other systems that rely on IBM Content
Navigator. You can use
this approach only for non-production environments. This approach reuses the following components:
- Content Platform Engine
- Content Platform Engine database
- IBM Content Navigator database
- (Deprecated) eForms
or IBM FormsImportant: Forms are supported only with an embedded IBM Content Navigator configuration. To maintain your ability to easily create user interfaces for your case or task pages, you may want to modernize your forms by replacing them with client-side human services.