IBM® Business Automation
Workflow provides
several features that allow business users to collaborate with other
users while working with processes.
About this task
Within the Heritage Process Portal environment
(deprecated), users can request help from other users, collaborate in real time with other users on
task completion, and communicate through messages in the process activity stream. All of these
features are available without any configuration of your process applications. However, you can also
enable users to chat with one another using Lotus Sametime Connect. You can also specify a set of
expert users for a given activity so that users can immediately identify the best person to ask for
assistance in completing a task.