Global Mailbox management tool

Global Mailbox administrators can manage mailboxes, messages, permissions, virtual roots, and event rules in the Global Mailbox management tool.

Global Mailbox administrators or users that are assigned to the following Sterling B2B Integrator permission groups can access the Global Mailbox management tool:
  • MAILBOX
  • Deployment
  • Mailbox Administrators
  • Sterling B2B Integrator Admin
The Global Mailbox administrator user interface, or the Global Mailbox management tool, consists of the following three explorer pages that allow Global Mailbox administrators to manage mailboxes, users, and events:
  • Mailbox Explorer
  • User Explorer
  • Event Explorer

Mailbox Explorer

From the Mailbox Explorer page, Global Mailbox administrators can manage all messages, submailboxes, permissions, and event rules for all mailboxes in the Global Mailbox system. The mailbox navigation tree allows Global Mailbox administrators to view all mailboxes and submailboxes on the Mailbox Explorer page.

Global Mailbox administrators can perform the following tasks for a mailbox from the Mailbox Explorer page:
  • Create and delete mailboxes and submailboxes
  • View information about each message, including the message creation date, the message creator, and payload size
  • View and modify extraction criteria for individual messages
  • View and modify user permissions for a mailbox
  • View and resend all events that are generated by a message
  • View and modify all event rules that apply to the mailbox
  • Create or delete an event rule
  • Enable or disable event rules

User Explorer

The User Explorer page allows Global Mailbox administrators to manage all users in the Global Mailbox system by application. With the Find a User search field on the User Explorer page, Global Mailbox administrators can perform the following tasks for a specific user:
  • Create or remove all mailbox permissions
  • View and modify all mailbox permissions
  • View the existing virtual root
  • Set a new virtual root
  • View the application that the user belongs to

Event Explorer

From the Event Explorer page, Global Mailbox administrators can manage all event rules and events by application. By selecting an application on the Event Explorer page, Global Mailbox administrators can perform the following tasks:
  • View all event rules that exist for the application
  • Modify event rules, such as updating the Message Name Filter criteria
  • Evaluate an event rule
  • Create or delete an event rule
  • Enable or disable event rules

With the Events tab on the Event Explorer page, Global Mailbox administrators can resend all events by application that match the filter criteria that is specified. For example, if one or more events were unsuccessfully processed, Global Mailbox administrators can resend events for processing by specifying filter criteria that matches the unsuccessfully processed events.