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Open a supported browser and enter the Faspex hostname or IP address followed by /aspera/faspex
in the browser URL. For example:
http://faspex.ibmaspera.com/aspera/faspex
orhttp://198.51.100.24/aspera/faspex
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Log in with your credentials.
If SAML configurations are available, you can choose to log in with a
configured SAML provider or with your Faspex user credentials.
If your administrator configured Faspex to use a default SAML configuration,
Faspex automatically redirects you to the SAML login page. Login with your
SAML credentials or login locally by bypassing the redirect.
If you need to login with your Faspex user credentials or if you need to log
in using another SAML configuration, you can bypass the redirect by adding
login?local=true to the end of the URL. For example: https://192.51.100.24/aspera/faspex/login?local=true.
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If you are logging in for the first time, you are prompted to change your
password and then asked to login with the new password.
If you incorrectly enter your password too many times, Faspex
locks your account. If enabled, you can select the Forgot
password link from the login page to request a password
reset email from Faspex. Once you reset your password, you can log into your
account again.
If you do not receive an email, contact your admin to
reactivate your account.
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If prompted, install IBM Aspera Connect.
You must have the latest version of Connect
installed to transfer packages using Faspex. Faspex prompts you to install
the Connect Browser if you do not have it installed or if your version is
not the latest. If you install Connect, refresh
your browser to start using Connect.
If you do not have access to
IBM Aspera Faspex, you can register a new account by clicking
Request an Account.
Note: If you do not see the
Request an Account link, your administrator did not
enabled self-registration.
For more information, see
Requesting an Account.