Impact ROI Efficiency report

The Impact Return on Investment (ROI) Report shows operator time saved as a result of a Netcool®/Impact deployment compared to the time it would take an operator to solve the identical problem manually.

The manual times defaults, provided with the Netcool/Impact installation, are calculated from industry statistics for common tasks. You associate the relevant policies with these calculations before you turn on report data collection in the Policy Logger service. In order for each calculation to work, you must associate at least one policy with it. The saved time is based on how many times the corresponding policies are executed against the manual process time of the ROI business process during a specified period of time. After you associate relevant policies with the calculations, you turn on Impact ROI Efficiency Reporting.

Important: Before you configure this report, enable report data collection in the Policy Logger service. For more information, see Configuring the Policy logger service.

Report views

The chart view presents the report data in graphical format. The legend shows the color code for each process. You can hover the mouse cursor over a process in the chart view to highlight it, and see the total time saved in seconds after automating the process.

The tabular view shows the following details:

  • The process time
  • The time it would take an operator to perform the task manually
  • The time saved in seconds by automating the process