Next-generation platform

IBM Sterling Store Engagement (next-generation)

Attention: The deprecation of IBM® Dojo Extension Toolkit (IDX) and AngularJS-based Sterling Store Engagement (legacy) was announced on 30 September 2022. The Support for the deprecated Dojo Extension Toolkit (IDX) and AngularJS-based Sterling Store Engagement legacy solution ended on 30 September 2023. For more information, see Deprecation notice for Dojo and AngularJS-based Sterling Store Engagement (legacy) and Transitioning from Sterling Store Engagement (legacy).

In the fast-paced world of shopping, consumers expect faster and more efficient buying experiences. To help achieve this, Sterling Store Engagement provides capabilities to perform customer service, order fulfillment, and inventory actions across cloud, container, and on-premise deployments.

The Sterling Store Engagement next-generation is a modernized application with robust capabilities that is offered as an add-on to the existing capabilities of IBM Sterling Order Management System, with an option to enable granular store inventory management capabilities.