Global search start fails

If you configured the global search services to start and stop by using a script and you forgot to stop global search before rebooting the system, when you attempt to start the global search services, the services will fail to start. To fix this issue complete the following steps.

Procedure

  1. Log on to the search server as a user with administrative privileges.
  2. Open a command line on the search server.
  3. Go to the <SEARCH_HOME>/opsearchtools/ directory and run the following commands.
    On Microsoft Windows operating systems, run:
    opsearchtool.cmd clearState -indexname openpages
opsearchtool.cmd clearState -indexname folderacl

    On Linux® operating systems, run:

    ./opsearchtool.sh clearState -indexname openpages
./opsearchtool.sh clearState -indexname folderacl