IBM Fusion Call Home Telemetry

IBM Fusion Call Home Telemetry enhances supportability by providing IBM with valuable insights into system configuration and performance. Telemetry data is collected from various components and securely transmitted to IBM, helping support teams proactively identify issues and optimize system behavior based on real-world usage.

Telemetry automatically collects and transmits the data from IBM Fusion components, such as software applications or hardware devices. Also, it is used to gather information about system configuration, usage patterns, and performance metrics. For steps to enable call home telemetry, see Enabling Call Home.
Note: The Call Home Telemetry data is uploaded every 24 hours.
The following details are collected and uploaded as part of call home telemetry support:
IBM Fusion cluster details
Collects statistical insights into IBM Fusion resources, such as the number of pods, deployments, and other key components, along with version and health status details for both OpenShift® and IBM Fusion.
IBM Fusion events data
Collects the summary of IBM Fusion events by severity and event ID.
IBM Fusion Services
Collects the details such as name, version, and health of different fusion services installed in the cluster. If Backup & Restore service is installed, then it shows the success % of backups and restores.
Hosted clusters
Collects basic count and health status of hosted clusters that are deployed.
Virtual machines
Collects basic count and health status of virtual machines that are created on cluster.