File Transfer Protocol Secure (FTPS) connections

FTPS is configured in passive mode, with Port 21 for the initial connection and the port range of 4460 to 4500 for the data connection.

If you are using an FTPS client to connect to the Planning Analytics shared folder, be aware of the following FTPS configurations used by Planning Analytics on Cloud:

Data transfers are conducted using Passive Mode.
Port 21 is used for the initial connection.
A port range of 4460 to 4500 is used for the data connection.

Note: Users may be required to update network firewall settings to accommodate the FTPS port range.