Message You cannot register your smart card since IMS server is not available. Contact your Helpdesk.
Explanation
See message.
User response
Contact your Helpdesk.
Message The system cannot read the smart card. Remove the smart card and insert it again. If the problem persists, contact your Administrator.
Explanation
See message.
User response
Contact your Helpdesk.
Message The IMS server you are using does not support smart card login. Contact your Helpdesk
Explanation
See message.
User response
Contact your Helpdesk.
Message The smart card certificate cannot be authenticated. Contact your Helpdesk.
Explanation
See message.
User response
Contact your Helpdesk.
Message Multiple smart cards are detected. AccessAgent can read only one smart card at a time to proceed with the smart card logon.
Explanation
See message.
User response
Tap only one smart card on the card reader.
Message The system cannot read the smart card. Make sure that the support for smart card is properly configured. Contact your Administrator.
Explanation
See message.
User response
Contact your Administrator.
Message Login failed. Make sure that the support for smart card is properly configured. Contact your Administrator.
Explanation
See message.
User response
Contact your Administrator.
Message Your smart card was previously registered using a different certificate. Remove your card and try again. If the problem persists, contact your Helpdesk.
Explanation
See message.
User response
Contact your Helpdesk.
Message AccessAgent needs to read your hybrid smart card. Remove the card and tap it on the reader before inserting it.
Explanation
See message.
User response
See message.
Message Your smart card was not registered correctly. Contact your Administrator to revoke the smart card from IMS Server and register the card again
Explanation
See message.
User response
Contact your Administrator.