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POWER7 information
SPNETWK
A connection between a management console and a service processor has been lost.
The location code will identify the unit to which contact was lost.
- Is the system receiving power?
- No: Take the necessary action to restore power to the system. This ends the procedure.
- Yes: Continue with the next step.
- Verify the network connection between the service processor and
the management console. See
the table below for location information.
FRU name (check in order, one at a time) Location 8202-E4B, 8202-E4C, 8202-E4D, 8205-E6B, 8205-E6C, 8205-E6D service processor to management console Ethernet cable Un-P1-T5 or Un-P1-T6 8231-E2B, 8231-E1C, 8231-E1D, 8231-E2C, 8231-E2D, 8268-E1D service processor to management console Ethernet cable Un-P1-T3 or Un-P1-T4 8233-E8B, 8236-E8C service processor to management console Ethernet cable Un-P1-T7 8248-L4T, 8408-E8D, 9109-RMD service processor to management console Ethernet cable Un-P1-C1-T2 8412-EAD, 9117-MMB, 9117-MMC, 9117-MMD, 9179-MHB, 9179-MHC, 9179-MHD service processor to management console Ethernet cable Un-P1-C1-T6 9119-FHB HMC 1 to BPH A Un-P1-C4-J01 9119-FHB BPH A to system controller 0 Un-P1-C4-J05 to Un-P1-C2-J4 9119-FHB BPH A to system controller 1 Un-P1-C4-J06 to Un-P1-C5-J4 9119-FHB HMC 2 to BPH B Un-P2-C4-J01 9119-FHB BPH B to system controller 0 Un-P2-C4-J05 to Un-P1-C2-J3 9119-FHB BPH B to system controller 1 Un-P2-C4-J06 to Un-P1-C5-J3 9125-F2C HMC1 to DCCA 0 HMC1 to Un-P1-C147-T2 9125-F2C HMC2 to DCCA 0 HMC2 to Un-P1-C147-T3 9125-F2C HMC1 to DCCA 1 HMC1 to Un-P1-C148-T2 9125-F2C HMC2 to DCCA 1 HMC2 to Un-P1-C148-T3 9125-F2C HMC1 port 2 to BPH A HMC1 port 2 to Un-P2-C1-T19 9125-F2C HMC2 port 2 to BPH A HMC2 port 2 to Un-P2-C1-T36 9125-F2C HMC1 port 1 to BPH B HMC1 port 1 to Un-P1-C1-T19 9125-F2C HMC1 port 2 to BPH B HMC1 port 2 to Un-P1-C1-T36 - Does the problem persist?
- No: This ends the procedure.
- Yes: Continue with the next step.
- Shut down the operating system for the server in preparation to
reboot the server. Reapply the power and boot the server. Does the
problem persist?
- No: This ends the procedure.
- Yes: Continue with the next step.
- Use SVCPROC to replace the service processor. If the problem persists, contact your next level of support. This ends the procedure.
