supportconfig - SUSE Linux Enterprise Server troubleshooting

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The supportconfig script gathers system troubleshooting information on SUSE Linux Enterprise Server systems. It captures the current system environment and generates a tar-archive.

The script file collects complementary information to the dbginfo.sh script. The supportconfig script is part of the supportutils package.

Authorization

Running the script requires root authority.

Syntax

See the supportconfig man page for more details.

Read syntax diagramSkip visual syntax diagramsupportconfig

Example

To run supportconfig, issue:
root@system:~ # supportconfig

Output

The script produces a tar ball. The location of the tar ball is given in the script output:
============================================================================= 
                     Support Utilities - Supportconfig 
                          Script Version: <version>
                          Script Date: <date>

[...]
============================================================================= 
Gathering system information 
  Data Directory:    /var/log/scc_<linux_sys>_221208_1206 

  Basic Server Health Check...                 Done 
[...]
  System Modules...                            Done
  Memory Details...                            Done
  Disk I/O...                                  Done
  B-tree File System...                        Skipped
[...]
Creating Tar Ball 

==[ DONE ]=================================================================== 
  Log file tar ball: /var/log/scc_<linux_sys>_221208_1206.tbz
  Log file size:     2.6M
  Log file md5sum:   d57010927e94c54463084c3b94dfccb5-f
=============================================================================