Configuring and testing Internet Explorer using the Web Client Configuration package

To ensure remote access with Datacap Web Client, you must enable the Internet Explorer security option and set the configuration in the Datacap Web Client Configuration.

Before you begin

Before you can begin, you must have or do all of the following:
  • A 32-bit version of Internet Explorer must be installed and running on your workstation.
  • You must have the instructions for Adding the TMWeb.net address as a trusted site.
  • You must have the complete URL for the Internet Explorer test page on your Datacap Web Client remote access site, for example http://WebServerName/tmweb.net/ietest.aspx.
  • You must have three files from your Administrator named WebClientConfig.exe.config, Datacap.config.dll, and WebClientConfig.exe.
Important: The login user must be a member of the local administrator group for WebClientConfig.exe to work properly. If the login user is not a member of the local administrator group, then disable UAC, temporarily add the login user to the local administrator group, and after configuration, remove the login user from the local administrator group.

About this task

Datacap Web Client can be accessed from a remote workstation using the 32-bit version of Internet Explorer. This procedure provides instructions on how to configure Internet Explorer and test your access to Datacap Web Client using the Web Client Configuration package provided to you by your Administrator.

Procedure

  1. Start Internet Explorer on your workstation and ensure you can view web pages on the Internet.
  2. Follow the instructions to add the URL for Datacap Web Client as a trusted site.
  3. On the Tools menu, select Internet Options. The Internet Options dialog opens.
  4. Click the Security tab, select Trusted sites, then click the Custom level button.
  5. Scroll down until the Miscellaneous settings are displayed.
  6. The Include local directory path when uploading files to a server option should be Enabled.
  7. Click OK, click Yes if a warning is displayed, then click OK to close the Internet Options dialog.
  8. Close Internet Explorer.
  9. Place the three files on your workstation either in a folder on your desktop or in the location that is recommended by your Administrator.
  10. Double-click the WebClientConfig.exe file. When UAC is on, the User Access Control window opens. Click Yes. The Datacap Web Client Configuration window opens and displays a URL.
  11. Ensure that the web server name that is displayed matches the web server information (server name or IP address) that you added to Internet Explorer as a trusted site. If it does not match, contact your Administrator for the correct URL and enter it manually.
  12. Click Configure, then click OK to close the message box that indicates the configuration was successful.
  13. Click Exit.
  14. Start Internet Explorer and enter the URL to the Internet Explorer test page, such as http://WebServerName/tmweb.net/ietest.aspx then press Enter. When UAC is on, the first time you access the test page, the User Access Control window opens. Click Yes each time you are prompted. Clicking Yes downloads the required Datacap TIFF Viewer, Thumbnails, and DataEdit Controls. After the downloads are complete, the IE Test Page is displayed.
  15. Click Test. The red Xs change to green checkmarks when the test completes successfully. If the TIFF viewer test does not pass, switch to the 32-bit version of Internet Explorer and repeat this procedure from step 1.