Troubleshooting Google Analytics

Read through the following troubleshooting procedures that might help you diagnose problems while working with Excel Report Add-in.

How can I resolve web tracking numbers mismatched with the query?
If you have visited a web page, within the last 30 days Google Analytics lines up with the Web Tracking report, but you cannot build a query to market to these visitors.
How do I resolve full email name errors?
Using Dynamic Link Leader which has Google Analytic append in the code, with personalization, results in the full email name not appearing when a contact clicks the link.
How can I resolve Google Parameters missing from CRM Lead Source?
Acoustic Campaign is able to capture Google Analytics query string parameters and insert them into CRM Lead Source field upon web form submission, with values being delimited by colons. For example, [web form URL]?utm_source=s1&utm_term=t3. On submission of the above web form with a new contact, the CRM Lead Source field is populated with s1:t3 as expected. However, if more Google parameters are appended to the web form URL, not all parameter values are captured and added to the CRM Lead Source field. For example, [web form URL]?utm_source=s5&utm_medium=m6&utm_term=t7&utm_campaign=c8. On submission of the above web form, its CRM Lead Source is only populated with 's5:c8:m6'. The value of utm_term is dropped.
Can I customize the append strings for hyperlinks?
There are several areas in Acoustic Campaign where you can apply Google Analytics parameters, so that activities from sent emails, programs, Landing Pages, or your web page visits can be captured into Google Analytics Reporting system. The Append String is appended to links within your emails which allows tracking to be reported back to Google Analytics.
How do I resolve loading issues of a tracked URL?
Read through the following topic to understand why a tracked URL with a Google Analytics query string that is going to an outside website fails to load.

Parent topic: How does the Web Analytics Integration work?