Correcting the WebSphere Application Server start error

The WebSphere® Application Server must be running to allow IBM® Security Identity Manager deployment and configuration to occur. The IBM Security Identity Manager installation program verifies the status of the WebSphere Application Server. If the WebSphere Application Server is not running, the installation program attempts to start the WebSphere Application Server.

Before you begin

Ensure that the WebSphere Application Server is installed correctly.

About this task

If the IBM Security Identity Manager installation program fails to start the WebSphere Application Server, an error message is shown.

If an error occurs:

Procedure

Do either of these steps:

Quit the installation program and complete these steps:
1. Resolve the problem that prevents starting the WebSphere Application Server.
2. Manually delete all files in the ISIM_HOME directory.
3. Run the installation program again.
Continue the installation program after you ensure that you can manually start and stop the WebSphere Application Server without error. Complete these steps:
1. Stop the WebSphere Application Server:
  - Windows operating systems
```
WAS_PROFILE_HOME\bin\stopServer.bat servername
```
  - UNIX or Linux operating systems
```
WAS_PROFILE_HOME/bin/stopServer.sh servername
```
2. Start the WebSphere Application Server:
  - Windows operating systems
```
WAS_PROFILE_HOME\bin\startServer.bat servername
```
  - UNIX or Linux operating systems
```
WAS_PROFILE_HOME/bin/startServer.sh servername
```