Managing workflow participants

You can determine who works on work items.

Editing workflow groups for work items
You can determine the membership of a workflow group for a work item.
Specifying a substitute for an out-of-office user
You can select someone to act as a substitute for an out-of-office user. The substitute receives the work that is normally routed to the user.
Assigning work items
You can assign a work item to a different step worker. The step worker can be a workflow participant or a work queue.

Parent topic: Controlling work item processing