If users are not being notified when their volumes have reached their expiration date, ensure that these tasks were completed.

• You specified NOTIFY(Y) in the EDGRMMxx PARMLIB member.
• You specified owner information that contains a valid user ID and node name, or a valid Internet e-mail address.
• If you specified an Internet e-mail address, you must have an SMTP server configured and started. The default SMTP server is SMTP on the current JES node. To configure any other SMTP server for use, refer to the ADDOWNER command for the restricted owner called 'SMTP'. This can be found in z/OS DFSMSrmm Managing and Using Removable Media.
• You specified Notify Owner as a release action.
• You are running DFSMSrmm under the JES2 or JES3 subsystem and not the master subsystem.