Verify Siebel user account

You must verify the user account that is used to run the Siebel agent before you configure the agent.

About this task

The user account that is used to run the Siebel agent must have permissions to run the Siebel srvrmgr command line utility. To verify that the user account has the required permissions, perform these steps:

Procedure

Log on to the computer with the user account that is used to run the Siebel agent.
Change directory to the location where the Siebel server is installed.
Source the Siebel environment file:
source siebenv.sh
Run the following command:
```
srvrmgr /s Siebel_server /g Siebel_gateway /e Siebel_enterprise
/u useraccount /p password
/c "list servers"
```
where

Siebel_server

Name of the Siebel Application Server.

Siebel_gateway

Name of the currently active Gateway Name Server.

Siebel_enterprise

Name of the Siebel Enterprise.

useraccount

User account that you use to log on to the computer.

password

Password that is associated with the user account.
If the user account has the required permissions, you see output that is similar to the following example where the fields returned are limited to three:
```
Connected to 1 server(s) out of a total of 1 server(s) in the enterprise

srvrmgr:s82win8> list servers show SBLSRVR_NAME, HOST_NAME, SBLSRVR_STATUS

SBLSRVR_NAME  HOST_NAME  SBLSRVR_STATUS
------------  ---------  ---------------------------------
s82win8       s82win8    16.0.0.0 [23057] LANG_INDEPENDENT

1 row returned.
```
If the srvrmgr command does not run correctly, consult with the Siebel administrator of the server. Ensure that you set the required Siebel environment variables for the user account and the user account has the appropriate permissions to run the srvrmgr command.