Business Unit Manager role

Business Unit Managers are typically responsible for the space and equipment needs, and the self-service requirements for the business unit. Business Unit Managers are typically the customer of the workplace management team.

The Business Unit Manager role includes the following tasks:

  • Coordinating the space and equipment needs for the business unit.
  • Responding to space forecast requests.
  • Approving and coordinating space use and space allocations for the business unit.
  • Coordinating moves for the business unit.
  • Establishing services and service level agreements (SLA) with workplace service providers.
  • Coordinating self-service training for the business unit.
  • Approving some self-service request types, for examples, move and product requests.
  • Monitoring occupant satisfaction.
  • Monitoring performance for service level agreements.

The following table describes the portal for the Business Unit Manager role.

Portal details Description
Home Portal Name Home - Business Unit Manager Portal
Group Details IBM® TRIRIGA® Business Unit Manager
License Details
  • IBM TRIRIGA Enterprise Workplace Management
  • IBM TRIRIGA Workplace Performance Management Enterprise
  • IBM TRIRIGA Workplace Performance Management Projects
Performance Metrics
  • Occupancy Rate
  • Forecast Occupancy Rate
  • Workpoint Utilization Rate
  • Forecast Utilization Density
  • Occupant Satisfaction
  • Mobile Worker %
  • Churn Rate
  • Energy Use Intensity