Troubleshooting installations

View and work with your installation history, logs, and files to troubleshoot Installation Manager and package installations.

Java Runtime Environment
Installation Manager installs a Java™ Runtime Environment (JRE).
Reinstalling Installation Manager in wizard mode
Installation Manager might become unresponsive because an update of Installation Manager failed, or the program files became corrupted.
Viewing configuration details by using wizard mode
View configuration details of installed packages.
Viewing installation history in Installation Manager
View the installation history of installed packages.
Viewing log files by using wizard mode
You can view log files in IBM® Installation Manager to troubleshoot installation issues.
Viewing installed packages by using wizard mode
You can view a list of the packages and fixes that are installed on your computer with IBM Installation Manager.
Exporting data for problem analysis
You can generate a compressed file that contains data for analyzing installation problems. IBM Software Support can use this file to help troubleshoot issues that you encounter with IBM Installation Manager.

Parent topic: Working in wizard mode