IBM MaaS360 Portal Home page
The IBM® MaaS360® Portal Home page serves as a comprehensive dashboard for managing enrolled mobile devices, smartphones, and tablets.
The new IBM MaaS360 Portal home page enhances the user experience by introducing a more intuitive design and various customizable options, making it easier for administrators to access and interpret critical information about their device inventory. The new home page provides users with an array of widgets that display essential data points, such as compliance status, device activity, and high-severity risk incidents. These features offer real-time insights into the health and performance of mobile devices, enabling proactive management and swift responses to potential issues. Also, the home page includes quick links and support resources to streamline navigation, which ensures that users can find the information without delays.
Customization is a key aspect of the new dashboard, allowing users to select from a range of widgets to personalize their view. You can customize the dashboard by selecting widgets from the Available widgets list and rearranging them on the dashboard for better visibility.
The new home page supports seamless navigation to dedicated pages for managing devices, users, and applications streamlining the workflow.
To view the new Home page, go to the New homepage (Beta) section and click Explore the new homepage link .
To return to the old Home page, click Return to classic homepage link from the new Home page dashboard.
Organization overview
The organization overview widget gives you a bird's-eye view of the entire mobile ecosystem.
- Devices: The device count includes only the devices that are
activated and enrolled. This count does not include the devices that are hidden, mailbox that is
synchronized, or in a user removed control state. Also, it displays the number of devices that are
enrolled in the last week.Note: Compared to the new Home page, the device count on the current Home page includes only the devices in activated, enrolled, and pending removed control state with licenses assigned. If a device is market as pending control removal, it means that the licenses are removed. Administrators can hide devices to remove the license. Unless hidden, these devices are included in the device count that is shown on the home page.
- Users: The user count includes users with enrolled devices and with no devices. It also displays the number of users without device enrollment.
- Apps: The app count includes the number of apps available in the App Catalog.
- Polices in use: The policy count includes the number of policies that are created and published.
- Risk score: The average risk score is displayed as a whole number based
on the security risk incidents for configured risk rules on the Security Dashboard. It also displays
trendings for increasing and decreasing the risk score. Important: The Risk score is displayed only when the User Risk Management service is enabled on the Services page. From the IBM MaaS360 Portal Home page, go to to enable the service.
Activity feed
Device last reported
You can view all active devices in percentage for the configured enrollment modes. To configure, hover over the Filter icon and select the respective checkbox for enrollment modes in the Enrolment Modes then save the changes. You can sort the list based on the available date range and custom date range options like Days ago, Weeks ago, Months ago.
Compliance status
You can view the number of active devices that are compliant and out of compliance. Devices are considered out of compliance if they fail to meet any one of the App Compliance, Rules Compliance, or Policy Compliance requirements. To view device count and details, hover over the Compliance status chart and click the respective section for compliance and out-of-compliance devices.
High severity risk incidents
You can view the number of active devices that are affected by each type of risk incident by percentage for different types of security risks. In this case, the Device inactivity risk is the most prevalent, followed by Older version of OS, Older version of MaaS360 app, Device encryption and Other Risks. To view device count, hover over the High severity risk incidents chart and click the respective section for risk incidents. You can view individual risk incidents by selecting the respective checkbox for risk incident.
You can also click any of the risk incident, which goes to the Security Dashbaord to view more details on the risk incidents.
My Alert Center
To see the My Alert Center on the current Home page, go to the New homepage (Beta) section and click Explore the new homepage link.
Customizable tabs that alert you on security issues that exist in your environment or information alerts that display inventory changes in your environment.
- : Click the Device Locations icon to display a map that shows the location of all existing devices in your environment.
- : Click the Plus sign icon to add a new alert tab to your Alert Center.
Use the Advanced Search feature in the Configuring search criteria topic to define criteria for the new alert tab such as security or informational.
The Red security alert tabs turn green when devices populate the alert tab. Informational alert tabs are displayed in blue.
- : Click the Refresh Alerts icon to refresh the alert tabs. By default, the alert tabs refresh on every 24 hours.
- : Click the Alert Center History icon to view a list of alerts that are active in your environment.
- : Click the Information icon to display the status of security alerts and information alerts in your environment.
My Advisor
The MaaS360 Unified Endpoint Management (UEM) community provides crucial information about issues affecting the MaaS360 product. The My Advisor also provides security information relevant to your environment, such as unstable devices, new risks, or vulnerabilities introduced by users in the environment.
You can view all insights or insights that are specific to Information updates, Opportunity improvements in the MaaS360 customer account, and any Risk Exposures in your account. By default, the insights view is set to 180 days.
You can click on any insight and it opens a side pane that displays the details about the insight, recommendations and references link. You can also click the View affected devices that navigates to the device advanced search page with the list of affected devices.
Notifications
A list of five notifications are displayed in the Notifications widget. When there are more five notifications available, you can click view all to see the complete notifications list.
Vulnerable applications
You can view the number of critical applications. In this case, the Critical severity is the most prevalent, followed by High severity, Medium severity, and Low severity
You can click any critical applications and view the details of the application vulnerability in the
.