Price books

Price books are catalogs of list prices for parts, tools, labor, or services that are used in your business. Price books contain list prices, which can vary depending on the customer and the situation, such as time of day that services are provided. Price books can specify that some prices are calculated based on the characteristics or attributes of the provided services.

The prices in price books can be used when prices for materials, services, labor, or tools on work orders are applied by price schedules, or when prices for recurring costs are applied by billing schedules.

You create and revise price books in the Price Books application in the Inventory module. A price book list price is the starting point for prices. Discounts and markups that are specified in customer agreement price schedules and billing schedules are applied to the list price in a price book to calculate the actual price that the customer is charged. For example, a price schedule might specify that in most situations, under this agreement, a customer receives a 15% discount from the list price, and in special situations, the customer receives a 30% discount. If the service is required at a location that is close to the service provider, then the discount might be increased to 30% when the price is calculated. If the call is at night, then the discount might be decreased to 10% when the price is calculated. You can have multiple price books as starting points. The actual prices for customers are calculated based on the list prices in the price books and any applicable markups or discounts according to price schedules or billing schedules in the customer agreements.

Each customer typically has at least four price books. There might be a price book for tools, a price book for parts, a price book for labor, and a price book for services. Additional price books can be created in each of these categories. For example, you might have a gold-level tool pricing and a silver-level tool pricing.

With a price book, you can easily increase or decrease the prices of all of the parts, tools, labor, and services included in an agreement. For example, if you want to increase your prices for holidays, you might create a price book for that type of time period. You might increase all of your prices in that book by 5%. All of the discounts and markups that are specified in customer agreements would still be applied, but the base price that is used in the calculations would be 5% higher. You can also select individual parts, tools, labor, or services to mark up or discount the prices for.

You can add parts, tools, labor, or services to a price book, depending on the price book type. A price book is in effect when it is approved and during the time that is specified by the effective date and end date.

The Customer Agreement tab shows all of the customer agreements that reference the selected price book. The Price Schedules tab shows all of the customer agreements that have price schedules that reference the select price book. The Billing Schedules tab shows all of the customer agreements that have billing schedules that reference the selected price book.