Installation and support from IBM Integrated Technology Services offerings
Integrated Technology Services can assist in the planning and installation of your heat exchanger.
Services offered by IBM® Integrated Technology Services include business consulting, outsourcing, hosting services, applications, and other technology management. These services help you learn about, plan, install, manage, or optimize your information technology infrastructure to be an On Demand business.
If you would like assistance with coordinating and managing the installation and support of rear door heat exchangers is desired, IBM can supply a focal point.
Before calling the 800 number shown in the table, have the following information available:
- Serial numbers of the racks
- Telephone number where the racks are located
- Contact name and phone number
- Building location and location of the racks within the building
To access the correct contact area in OSC Dispatch, dial the 800 number, request option 1, 1, 1 and when prompted, enter your 4-digit rack machine type.
| Geography | Contact information |
|---|---|
| North America | 1-800-426-7378 (OSC Dispatch) Request contact with an IBM Installation Planning Representative in the service branch office closest to your location. |
| Europe, Middle East, Africa, Asia Pacific | Glen Yuan (Site Services Executive - AP Network & Site Integration Services) Phone: 886-910-007690 E-mail: glenyuan@tw.ibm.com |
