Preparing the 5105-22E, 9008-22L, 9009-22A, 9009-22G, 9223-22H, or 9223-22S system to remove and replace the trusted platform module card

To prepare the system to remove and replace the trusted platform module card, complete the steps in this procedure.

Procedure

  1. Identify the part and the system that you are working on. For instructions, see Identifying a part.
    Use the blue identify LED on the enclosure to locate the system. Ensure that the serial number of the system matches the serial number to be serviced.
  2. Stop the system. For instructions, see Stopping a system.
  3. Label and disconnect the power cords from the system unit.
    See Figure 1.
    Notes:
    • This system might be equipped with two or more power supplies. If the removing and replacing procedures require the system power to be turned off, ensure that all the power sources to the system are disconnected.
    • The power cord (B) is fastened to the system with hook-and-loop fastener (A). If you are placing the system in a service position after you disconnect the power cords, ensure that you unstrap the fastener.
    Figure 1. Removing the power cords
    Removing the power cords
    (L003)
    L003 label image
    or
    L003 label image
    or
    L003 label image
    or
    L003 label image
    or
    L003 label image
    L003 label image
    L003 label image
    DANGER
    Multiple power cords. The product might be equipped with multiple AC power cords or multiple DC power cables. To remove all hazardous voltages, disconnect all power cords and power cables. (L003)
  4. Open the side latches (A) and pull the latches to slide the system unit fully into the service position, until the slides click and hold the system unit securely. Ensure that the screws inside the latches are not secured to the rack.

    Remove the hook-and-loop fasteners that secure the cable management arms. Ensure that the cable management arms can move freely. Ensure that the cables at the rear of the system do not catch or bind as you pull the system unit into the service position.

    Do not pull out or install any drawer or feature if the rack stabilizer brackets are not attached to the rack. Do not pull out more than one drawer at a time. The rack might become unstable if you pull out more than one drawer at a time.
    Pull out one drawer at a time
    Figure 2. Releasing the side latches
    Releasing the side latches
  5. Attach the electrostatic discharge (ESD) wrist strap.
    The ESD wrist strap must be connected to an unpainted metal surface until the service procedure is completed, and if applicable, until the service access cover is replaced.
    Attention:
    • Attach an electrostatic discharge (ESD) wrist strap to the front ESD jack, to the rear ESD jack, or to an unpainted metal surface of your hardware to prevent the electrostatic discharge from damaging your hardware.
    • When you use an ESD wrist strap, follow all electrical safety procedures. An ESD wrist strap is used for static control. It does not increase or decrease your risk of receiving electric shock when using or working on electrical equipment.
    • If you do not have an ESD wrist strap, just prior to removing the product from ESD packaging and installing or replacing hardware, touch an unpainted metal surface of the system for a minimum of 5 seconds. If at any point in this service process you move away from the system, it is important to again discharge yourself by touching an unpainted metal surface for at least 5 seconds before you continue with the service process.
  6. Release the service access cover latch by pushing the release latch (A) in the direction shown.
  7. Slide the cover (B) off the system unit. When the front of the service access cover clears the upper frame ledge, lift the cover up and off the system unit.
    Attention: Operating the system without the service access cover on for more than 10 minutes when the system power is turned on might damage the system components.
    Figure 3. Removing the service access cover
    Removing the service access cover.
  8. To activate the identify LED for the faulty part, press and hold push-button (A) on the trusted platform module card as shown in the following figure.
    Verify that the LED (B) is lit, which indicates that sufficient power exists for the identify LED. If the LED (B) is not lit, use the location code to find the physical location by using the service label.
    Figure 4. Activating the identify LED
    Activating the identify LED
  9. Look for the flashing amber LED (A) of the trusted platform module card. See Figure 5.
    Figure 5. Service indicator LEDs
    Service indicator LEDs