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Unlock new levels of productivity and value, and reimagine your finance operation with data, AI and automation.
Gartner ranks IBM an FAO leader
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Work with a single partner that accelerates end-to-end transformation

The Finance and Accounting Business Process Outsourcing (FAO) team at IBM Consulting has unique skills in bringing together advanced industry resources and technologies, such as hybrid cloud, data and AI insight, with intelligent workflows that the modernization effort of your financial organization requires while also still being mindful of cost saving. We partner with you to reinvent and reimagine your end-to-end experiences, architecting built-in intelligent processes capable of finding, connecting and analyzing data to uncover deeper insights that inform smart decision-making in your finance and accounting organization. Together, we'll deliver the business process outsourcing services orchestration platform you need - a platform that transcends front- and back-office boundaries and leverages data from across your organization's value chain to deliver continuous, real-time insights.

Get future-ready with AI-first finance operations
IBM positioned as a Leader in the 2024 Gartner® Magic Quadrant™ for Finance and Accounting BPO Gartner has recognized IBM as a Leader based on its ability to execute and completeness of vision. IBM has a digital business model, and client framework that accelerates growth and benefits for its BPO clients. Learn what makes it possible
Capabilities IBM has 30,000+ finance and accounting resources, a robust partner ecosystem, and a center of excellence with 12,000+ AI experts with the know-how to orchestrate value for clients with transformation, insights, and technologies like AI. IBM is already deploying AI-powered digital assistants that transform and augment essential finance workstreams like source to pay, order-to-cash, and record-to-report – accelerating AI-driven finance orchestration and enabling finance to focus on higher value work without deep knowledge of business process applications. Executing the end-to-end process continuum for finance and accounting

We have 30,000+ FAO resources, a robust partner ecosystem and the critical know-how to accelerate digital transformation. We deliver value for Procure to Pay, Lead to Cash and Record to Analyze functions as well as built-in services such as Sustainable Finance.

Learn about our commitment to our business process outsourcing clients
Procure to Pay (P2P): Redesigned to achieve your priority outcomes

We can help you achieve your priority outcomes with intelligent workflows and process automation. Improve efficiency of P2P processes, create smart functions that find, connect and analyze data to uncover deeper insights and inform intelligent decisions.

 

Explore next-gen tech that gives P2P customers a competitive edge
Order to Cash: Improving effectiveness and transforming how work gets done

IBM Lead to Cash Intelligent Workflows changes how work gets done with greater visibility across the sales process enabling end-to-end business value. It is operated by domain experts to improve cash flow, finance function, customer satisfaction and sales effectiveness.

Maximize your finance workflows
Record to Report: Optimizing and reducing risk

Record to Analyze intelligent workflows can enable improved controls. We can help increase forecast accuracy and optimal financial / investment decisions while optimizing close cycle and reducing risk in financial reporting.

Learn about the advantages of a data fabric
Creating intelligent workflows

IBM’s business process orchestration platform cuts across front-office / back-office boundaries, harnessing data from the entire organizational value chain to provide seamless, real-time, context-rich experiences to customers and internal stakeholders.

Learn about intelligent workflows for financial management
Combine technologies to support intelligent workflows

IBM’s consultancy services can help you integrate intrinsically smart processes capable of finding, connecting and analyzing financial data to uncover deep insights that can inform intelligent decisions across your enterprise.

Learn 5 factors critical for finance transformation
Co-create with IBM Garage ™
Ideate, build, measure, iterate and scale solutions seamlessly with our end-to-end framework of design thinking, agile and DevOps practices. Achieve speed-to-value and adopt breakthrough technologies through the partnership created with your team and a diverse set of IBM experts in business, design and technology. Learn more Talk to an IBM Garage expert
Global business services enabled by technology and driven with an AI-first mindset is going to be one of the greatest transformation stories for the history books. Joanne Wright SVP Transformation and Operations, IBM
Strategic partners SAP

IBM Consulting and SAP Business Planning and Consolidation (BPC) provide a unified, end-to-end solution for financial planning, budgeting, forecasting and consolidation

Learn more about our SAP partnership Read the Insights on SAP report
Celonis

IBM and Celonis have infused data led intelligence and predictability with digital process twins—visualizing and delivering data-driven process insights that enable enterprise clients to reimagine operating models.Content item description goes here and can span across multiple lines 

Read about our partnership with Celonis
Oracle

Through a partnership of 36 years, IBM and Oracle offer solutions that enable finance teams to lead digital transformation, support automation, become true business partners and improve agility across organizational boundaries.

Learn about our services for Oracle
Microsoft

Accelerate adoption of generative AI with IBM and Microsoft.

Explore our Microsoft services
Workday

Apply the power of cloud and AI technologies to your Workday implementation to transform finance professional services.

Explore our Workday services
Salesforce

Together with Salesforce, we don't just create business value. We combine the power of Salesforce with open and emerging technologies, deep industry and human-centered design capabilities and the data insights needed to deliver impact

Explore our Salesforce services

Insights

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GBS Organizations of the future are growth enablers and resource wells for innovation Read the HFS report
GenAI for finance

The CEO’s Guide to Generative AI: Finance

Strategic finance leader

How finance transformation through AI propels business value

AI’s quantified impact on finance

How finance leaders use AI for improvements in process quality, cost, and efficiency.

Related solutions Business process outsourcing services

IBM's modern approach to business process operations starts with an experiential co-creation approach that helps clients reimagine operational workflows infusing them with automation and AI.

Finance transformation services

We have helped transform the Finance & Accounting Business Process Outsourcing related processes of over 100,000 finance practitioners in over 80 countries. Learn how we can better equip your finance teams through our transformation efforts.

Modern talent & HR outsourcing

Our HR and Talent BPO services combine deep process and technology expertise to help you create the essential AI-driven HR processes that result in better end-to-end experiences while reducing operational costs.

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