Use BPM to handle exception cases for RPA
Posted: September 22, 2017 Modified: September 22, 2017
Overview
A typical use case for an IBM Robotic Process Automation with Automation Anywhere (RPA) bot is to take data that is available in system A and transfer it to system B. In such a “swivel-chair” activity, the bot works in batch mode. It opens the UI of system A, and then goes through each of the items that must be copied to system B. In certain cases, a swivel-chair activity might fail and the bot now needs help from a user to handle the exception.
In this sample, you will learn how to trigger IBM BPM from a failing bot to notify users that manual intervention is required to complete the task.
What’s Included?
This project includes the following components:
- Toolkit for IBM BPM version 8.6.0
- Scripts for IBM RPA with Automation Anywhere version 10.0
- Sample Documentation (README)
Additional information
To collaborate with other users of this community asset, post your question to dwAnswers.
Support: As-Is
Provider: IBM
Resources
Sample Documentation
Sample Assets
Forum
Requirements
IBM BPM V8.6.0 or higher
Support
This is a community contributed content pack and no explicit support, guarantee or warranties are provided by IBM nor the contributor.