Open a Case
MustGather information aids in problem determination and saves time to resolve cases.
Determine what Must Gather fits to your problem.
This document describes opening cases on the IBM Support Site
Open a case and attach the information.
Product Install/Upgrade
An instance administrator can install watsonx Assistant on IBM Cloud Pak® for Data Version 4.8.
An instance administrator can install Watson Discovery on IBM Cloud Pak® for Data Version 4.7.
A project administrator can install Watson Discovery on IBM Cloud Pak® for Data.
A project administrator can install Watson Assistant on IBM® Cloud Pak for Data.
A CronJob named $INSTANCE-store-cronjob is created and enabled for you automatically when you deploy the service. A CronJob is a type of Kubernetes controller.
You cannot backup data by using script in watsonx Assistant for IBM Cloud Pak® for Data 4.6.3 or later.
Complete the steps in this procedure to back up your data by using the PostgreSQL tool directly.
IBM created a restore tool called pgmig. The tool restores your database backup by adding it to a database that you choose. It also upgrades the schema to the one that is associated with the version of the product where you restore the data.
When you open a dialog skill after a change in the training data, training is initiated automatically. Give the skill time to retrain on the restored data. It usually takes less than 10 minutes to get trained.
An instance administrator can upgrade watsonx Assistant from Cloud Pak for Data Version 4.6 to Version 4.8.
An instance administrator can upgrade watsonx Assistant from Cloud Pak for Data Version 4.7 to Version 4.8.
An instance administrator can upgrade watsonx Assistant from Cloud Pak for Data Version 4.8.x to a later 4.8 refresh.
Product guide
Getting started with watsonx Assistant
IBM® watsonx™ Assistant, focused on using actions to build customer conversations, is designed to make it simple enough for anyone to build a virtual assistant.About watsonx Assistant
Use IBM® watsonx™ Assistant to build your own branded live chatbot into any device, application, or channel.watsonx Assistant API overview
You can use the watsonx Assistant REST APIs, and the corresponding SDKs, to develop applications that interact with the service.Tutorials
This series of blog articles provides a tutorial to help you get started.How to
This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization. To view all of your ideas submitted to IBM, create and manage groups of Ideas, or create an idea explicitly set to be either visible by all.
You can use the search results to create a custom list of products. To add a product to your list, select its checkbox in the search results.
Watson Assistant Security Bulletins
Stay up to date with the latest potential security vulnerabilities.
Potential unspecified vulnerability in Java SE related to the VM component (CVE-2024-20945) has been identified that may affect IBM Watson Assistant for IBM Cloud Pak for Data.
Potential Apache ZooKeeper security bypass vulnerabilitiy (CVE-2023-44981) has been identified that affects IBM Watson Assistant for IBM Cloud Pak for Data.
Potential unspecified vulnerability in Java SE related to the Security component (CVE-2024-20932) has been identified that may affect IBM Watson Assistant for IBM Cloud Pak for Data.
Potential unspecified vulnerability in Java SE related to the VM component (CVE-2024-20926) has been identified that may affect IBM Watson Assistant for IBM Cloud Pak for Data.
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