Opening a Case
Use the must gathers links below to aid in problem determination.
Must Gather:
Determine what Must Gather fits to your problem.
Collect the required information for your product.
Open a case and attach the information.
Important Accouncements
Important announcements related to the Planning Analytics on Cloud offering.
The IBM Planning Analytics on Cloud team is announcing that targeting mid-September 2024, the Rich Tier Desktop will be no longer be accessible for Planning Analytics on Cloud Modelers.
IBM Cloud has announced deprecation of Secure Gateway. See the following link to prepare your migration to Satellite Connector.
Customers will soon only be able to update their TM1 configuration through Planning Analytics Administration.
Important Links
Important links related to the Planning Analytics on Cloud offering.
Use this page to determine environment status and be notified of any incidents.
Check this page and subscribe to updates for notifications regarding environment maintenance.
Stay up to date with the latest potential security vulnerabilities.
Sign up to stay informed of critical IBM software support updates with My Notifications.
Review supported operating systems, related software, hypervisors and hardware requirements.
This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization.
The product roadmap provides a glimpse in to what to expect in future product releases.
Documentation
Click this link to search all technotes.
A comprehensive list of defect corrections for all Planning Analytics components.
A comprehensive list of defect corrections for all Planning Analytics components.
Automate and unify integrated business planning across your organization. Turn AI-driven predictions into actions.
Automate data collection, consolidation and analysis to get performance insights in real-time.
Experience the power of real-time multidimensional analysis in the environment you know and love.
Community
Connect, learn and share with over 10000 users across the IBM Business Analytics.
The Discussion forums are a great venue to ask questions of your peers and IBM subject matter experts to share best practices, pitfalls to avoid, and to learn from each other.
The Library is the place to find all of the group’s discussion post attachments, file uploads, and other resources that will help you learn and build your skills.
Connect, learn and share with over 10000 users across the IBM Business Analytics.
Read about upcoming events, webinars and product updates.
Explore
Find information related to known issues, important alerts and problem resolutions.
Read our product lifecycle policies
Browse update packs on Fix Central
Contact eCare for questions regarding access, registration, software downloads, media access, and the navigation of the DSW web sites.
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