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IBM Planning Analytics on Cloud 101 Introducing IBM Planning Analytics on Cloud 101, your support content hub for product knowledge and documentation. Product information Support

Opening a Case


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Must Gather:

Planning Analytics Server Planning Analytics Workspace Planning Analytics for Excel Planning Analytics Websheet Services
Opening a Case Working with Support

Important Accouncements


Important announcements related to the Planning Analytics on Cloud offering.


Rich Tier Deprecation

The IBM Planning Analytics on Cloud team is announcing that targeting mid-September 2024, the Rich Tier Desktop will be no longer be accessible for Planning Analytics on Cloud Modelers.

Secure Gateway to Satellite Connector Migration

IBM Cloud has announced deprecation of Secure Gateway. See the following link to prepare your migration to Satellite Connector.

Configuration File Lockdown

Customers will soon only be able to update their TM1 configuration through Planning Analytics Administration.

Important Links


Important links related to the Planning Analytics on Cloud offering.


Environment Status Page

Use this page to determine environment status and be notified of any incidents.

Upcoming Maintenance

Check this page and subscribe to updates for notifications regarding environment maintenance.

Product Security Bulletins

Stay up to date with the latest potential security vulnerabilities.

Subscribe to Notifications

Sign up to stay informed of critical IBM software support updates with My Notifications.

Supported Environments

Review supported operating systems, related software, hypervisors and hardware requirements.

Request Enhancement

This portal is to open public enhancement requests against products and services offered by the IBM Data & AI organization.

Product Roadmap

The product roadmap provides a glimpse in to what to expect in future product releases.

Documentation

Getting Started Download Welcome Kit Adding and Inviting Users Monitor and Administer Databases Manage User Invitation Capabilty Download Planning Analytics for Excel
Release Notes Technotes Fix Lists Overviews

Community


Connect, learn and share with over 10000 users across the IBM Business Analytics.


Discussion

The Discussion forums are a great venue to ask questions of your peers and IBM subject matter experts to share best practices, pitfalls to avoid, and to learn from each other.

Library

The Library is the place to find all of the group’s discussion post attachments, file uploads, and other resources that will help you learn and build your skills.

Blogs

Connect, learn and share with over 10000 users across the IBM Business Analytics.

Events

Read about upcoming events, webinars and product updates.

Explore

APARs

Find information related to known issues, important alerts and problem resolutions.

Continuous Delivery Support Lifecycle Policy

Read our product lifecycle policies

Fix Central

Browse update packs on Fix Central

eCare

Contact eCare for questions regarding access, registration, software downloads, media access, and the navigation of the DSW web sites.

Training Courses

See our digital learning subscription

Demos

Find our Demos

Video Playlist

Find our tutorials


IBM prides itself on delivering world class software support with highly skilled, customer-focused people.


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