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DOORS Technical Notes Our support team maintains articles to assist users with product information, support policies, and common issues. This page contains a searchable list of all DOORS technical notes.

This list of technical support articles was updated on July 05, 2024.
Last Updated Title Abstract
2024-06-27 DOORS 9 QM test and traceability reports stop working after upgrading ETM to 7.0.3 After upgrading ETM to 7.0.3, the following 2 features of DOORS 9 stop working: QM test report QM traceability report
2024-06-25 IBM Engineering Requirements Management DOORS: Why is a rogue link created when I restore an archive back to the original database? A user creates a module or project archive and restores this archive back to the original database.When users open module(s) they notice that certain objects have outgoing links back to the originaldata.
2024-06-19 Known Issue DT389931 – DOORS/CQ/EWM: Rich Text Markups not showing in Redline Diffs on Change Management RCR Report When using Change Management -> Requirement Change Request-> Create RCR Report, the report would display the changes and the "Redline Diff" only showing with HTML tags which is hard to read.
2024-06-07 Resolving locked objects in modules when importing Polarion ReqIF Files into IBM DOORS When importing a ReqIF (Requirements Interchange Format) file generated by Polarion into IBM Engineering Requirements Management DOORS (DOORS), all objects within the modules become locked, preventing further editing or modification.
2024-06-06 Error IPC failure: ipcClientSocket failed message seen in IBM ERM DOORS In IBM DOORS log, you will see messages like this "IPC failure: ipcClientSocket( 2013 %:36677.1008): connect() failed; The requested address is not valid in its context"
2024-06-06 Resolving warning "Multiple spec-object types found in a single module" when Importing Polarion ReqIF into IBM DOORS When attempting to import a Polarion ReqIF file into IBM Engineering Requirements Management DOORS (DOORS), you encounter a warning indicating "Multiple spec-object types found in a single module."
2024-06-04 DOORS Anti-Virus Exclusion Considerations What are the recommended anti-virus exclusions for servers and client components to ensure the proper functioning of IBM Engineering Requirements Management DOORS(DOORS)?
2024-05-14 How to export contents of IBM DOORS module to spreadsheet, make changes and import it How do you export contents of IBM ERM DOORS module to spreadsheet, make changes and import it?
2024-05-13 Can IBM® DOORS® 9 Email features be configured to use authenticated SMTP servers? Can IBM® DOORS® 9 Email features be configured to use authenticated SMTP servers?
2024-05-09 During IBM® DOORS® 9 silent installation, a Windows Installer Help window is displayed, how to work around this? You are in the process of attempting silent installation of a DOORS server or DOORS client on Windows.A GUI Window titled "Windows Installer" opens, it contains a list of command line options for 'msiexec'.Why is this window showing and how to avoid it interfering with your silent install efforts?
2024-04-30 Empty attribute in IBM DOORS – username type attributes show empty, why? The value for an object's username-type attribute shows empty ("") when it held a valid username before.This happens for current version and baselines alike.
2024-04-29 How to trigger link discovery in IBM DOORS and DOORS Web Access 9.7.2.8 Link discovery is not triggered.
2024-04-26 How to make some DXL-attribute values missing in the DOORS 9 module preview window in Engineering Lifecycle Management applications show correctly? You have OSLC links from Engineering Lifecycle Management (ELM) to DOORS andELM users would like to see all the attributes values in the DOORS Web Access preview window as they hover over a link to DOORS.It appears as if some DXL-attribute values are missing.How to make them show correctly?
2024-04-22 What has changed in DOORS client 9.7.2.8 regarding Java Runtime Environment? What has changed in IBM Engineering Requirements Management DOORS(DOORS) client 9.7.2.8 regarding Java Runtime Environment?
2024-04-17 What permission is required to perform migration package related tasks? What permission is required to perform migration package related tasks in IBM Engineering Requirements Management DOORS (DOORS)?
2024-04-08 IBM Rational DOORS data eXchange add-on supportability How can I resolve an issue if one occurs when using IBM Rational DOORS with data eXchange add-on?
2024-04-08 Where can you obtain support for IBM® DOORS® IBM Add-ons that are not part of the core product? Where can you obtain support for IBM DOORS IBM Add-ons that are not part of the core product?
2024-04-05 Writing or debugging of DXL programs by IBM Support Does IBM Support assist in writing or debugging of DOORS® eXtension Language (DXL) programs for IBM Engineering Requirement Management DOORS?
2024-03-29 IBM DOORS Client error "The connection with the database server has been lost and reconnection attempts have failed." 1- The DOORS Database Server service remains in "Stopping" state and requires to manually kill the process2- The users cannot perform an archive or restore of a module or project. The archive process hangs followed by error:
2024-03-27 Accessing a module in IBM ERM DOORS results in "Error while parsing file… expecting index" error Attempts to access a module in IBM Engineering Requirements Management DOORS results in the error "Error while parsing file… expecting index".
2024-03-27 Opening a module in IBM ERM DOORS gives an error "An unexpected error has occurred. Unexpected Token Failed to load index." Sometimes, when trying to open a module gives the following error and IBM DOORS application will automatically close subsequently.Error: R-E- DXL: <config/baseWindowCallbacks.inc:1660> An unexpected error has occurred: Unexpected Token Failed to load index: /v6data/eo/90/m00009be0.mod/views
2024-03-25 CRRDB0032E No such object:Object Not Found Remaining Name: UID=tdsadmin,ou=people,dc=telelogic,dc=com while logging into Rational Directory Server via Rational Directory Administrator UI Failed to login to Rational Directory Server with 'tdsadmin' credentials.Error code from RDS is CRRDB0032E: no such object: Object not found Remaining Name: UID=tdsadmin,ou=people,dc=telelogic,dc=com
2024-03-19 Opening the DOORS module tools menu and the module properties context menu are taking a long time to load for the first time Opening the DOORS module tools menu and the module properties context menu are taking a long time (>5 minutes) to load for the first time.
2024-03-08 How to use the new IBM® Documentation offline tool in the DOORS® client instead of the Eclipse based Help IBM® provided a new tool to browse IBM Documentation when offline and you want to launch it with the DOORS® client Help menu.
2024-02-28 Release notes for DOORS and DOORS Web Access This document contains links to release notes, readme files, and download pages for IBM Engineering Requirements Management DOORS (formerly IBM Rational DOORS) and DOORS Web Access (formerly IBM Rational Web Access) versions 9.7.2 and earlier.
2024-01-26 How to upgrade the ActiveMQ Component of DOORS Web Access Broker This guide outlines the precise steps required to upgrade the ActiveMQ component of the DOORS Web Access broker.
2024-01-12 ERM DOORS: How are IBM® DOORS® Project and Module archives created? How are DOORS Project (dpa) and Module (dma) files created?
2024-01-01 Enabling and disabling the module baseline deletion option in IBM ERM DOORS How to enable the option to allow the deletion of Module Baselines in IBM DOORS?
2024-01-01 Is it possible to resetting DOORS module version and baseline numbers? Is it possible to restore an IBM ERM DOORS archive with the current version and baseline numbers reset to zero?
2024-01-01 Delete option is grayed out for a DOORS module You are unable to delete an IBM Engineering Requirements Management DOORS module in a project because the 'Delete' option is disabled.
2024-01-01 IBM ERM DOORS baseline comparison does not show changes made to attributes Is it possible to compare custom attributes that use IBM DOORS baseline comparison function?
2023-12-31 Is it possible to clone an IBM Rational DOORS module and baselines? Is there a way to copy a module and have the baseline number starts at 0.0 again in IBM ERM DOORS?
2023-12-31 Opening a module results in the error Lock request timed out Unable to open a module in IBM Engineering Requirements Management DOORS® that results in an error message "Lock request timed out"
2023-12-31 How to remove or reset the IBM ERM DOORS database password? How do you remove or reset the password for IBM DOORS database?
2023-12-31 How to locate an IBM ERM DOORS data folder? How to identify a location of a DOORS data folder (.mod directory) in the IBM DOORS database?
2023-12-31 Webview2 Runtime error is prompted at the first time opens a DOORS module The error 'The WebView2 Runtime is not installed on this machine. Download and install the WebView 2 Runtime from the Microsoft Website.' occurs at the first time opens a DOORS module.
2023-12-31 About Addins and ProjectAddins settings when upgrading or repairing IBM DOORS Is it possible to keep the existing Addins and ProjectAddins settings in IBM ERM DOORS when you repair or upgrade?
2023-12-31 IBM Engineering Requirements Management DOORS objects with only Object Text Is it possible to have IBM Engineering Requirements Management DOORS objects with only Object Text in it?
2023-12-18 Can additional DOORS database instances on the same machine, be named for easier identification? We want to rename the DOORS database server in Windows – Task Manager – Services but we see no option to do a rename. Is it possible to rename the database server service?
2023-12-15 How to create an additional DOORS database server instance How do you set up more than one IBM Rational DOORS database server?
2023-12-11 Single parameter DXL functions and string concatenation Why do single parameter functions give incorrect results when concatenated with strings?
2023-11-30 Error "this content cannot be displayed in a frame" when trying to create a link to any ELM application When trying to create a link to any ELM application, the error "this content cannot be displayed in a frame" is displayed.
2023-11-30 How to extract an 'msi' installer file from the IBM® DOORS® client installer executable (setup.exe)? How to extract Windows® Installer package (msi file) from an IBM® DOORS® client installer file (setup.exe)?
2023-11-27 Unable to add default values in entire column of Formal Module in IBM ERM DOORS Unable to add default values of enumeration multi-valued attribute in entire column of Formal Module in IBM ERM DOORS
2023-11-24 Rational Directory Server corporate partition service account password What is the maximum length for the corporate partition service account password?
2023-11-06 IBM DOORS Linkset and Linkset pairings What is the difference between a linkset and a linkset pairing?
2023-11-03 How to obtain license keys for IBM Rational products How do you obtain license keys for your IBM Rational product?
2023-10-17 Configuring compliance for NIST SP 800-131A in DOORS Web Access throws java.lang.NullPointerException While configuring and starting DOORS Web Access for compliance with NIST SP 800-131A,Configuring compliance for NIST SP 800-131A in DWAthe catalina.out log file contains the exception.org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun Error running socket processorjava.lang.NullPointerException        at com.ibm.crypto.fips.provider.RSAPSSSignature.b(Unknown Source)        at com.ibm.crypto.fips.provider.RSAPSSSignature.c(Unknown Source)        at com.ibm.crypto.fips.provider.RSAPSSSignature.engin
2023-10-16 Configuring compliance for NIST SP 800-131A in DOORS Web Access throws execption What is the cause of error when DOORS Web Access is configured for NIST SP 800-131A?Caused by: java.lang.IllegalArgumentException: Only TLS1.2 protocol can be enabled in SP800_131 strict mode.
2023-09-15 DOORS Client silent installation fails when run in system account context as part of systems management solutions A DOORS client silent installation fails.
2023-09-13 Change object fonts and colors in DOORS How do you change fonts & colors of DOORS objects?
2023-09-12 IBM DOORS Missing 'relData' folder in 'v6data' DOORS server database directory results in DOORS database server crashing when module or object properties are selected A missing "relData" folder in the DOORS database server data folder "v6data" directory results in the DOORS database server crashing, when module or object properties are selected in a DOORS client.
2023-09-11 Importing a ReqIF file results in "Unsuitable filename; please provide an ASCII filename error If there are non-ASCII characters in the ReqIF import file path, the import operation cannot be completed.
2023-09-01 Accessing DOORS Web Access results in "Unable to connect" error Upon generating a new keystore file and updating the DOORS Web Access keystore, attempts to access DOORS Web Access lead to an "Unable to connect" error message.
2023-08-31 What do the two indicators or squares mean at the column headings in a DOORS module? What do the two indicators or squares mean at the column headings in a DOORS module?
2023-08-25 DOORS DXL script forward referencing does not work in batch mode A DXL script that uses a forward reference runs correctly in IBM Engineering Requirement Management DOORS but when run in batch mode fails with the error "DOORS Report: CreateProcess failed".
2023-07-20 List of features in IBM DOORS 9 that require the minimum client version setting What are the features in DOORS 9 that require a minimum client version setting in the database properties? What minimum client version does each feature listed require?What are the symptoms of a missing minimum client version setting for those features?
2023-07-13 Errors "Unable to create multiple doorsd instance subkey" and "Unable to create registry subkey Access is denied. (0x5)" during IBM® DOORS® Server instance creation (-minstall) During the execution of the command for creating extra DOORS server instances, two error messages display: Unable to create multiple doorsd instance subkey Unable to create registry subkey Access is denied. (0x5)
2023-07-13 IBM® DOORS® Variants add-on support Where can I address questions about, and resolve issues with IBM DOORS Variants add-on?
2023-07-10 APAR PH54171: IBM DOORS Client 9.7.2.7 Crash following an edit mode change using a view that contains a filter The v9.7.2.7 client will crash without error if a module view containing a filter is loaded, then the edit mode is changedfrom read-only or shareable edit, to exclusive edit.The IBM DOORS Client 9.7.2.7 was re-issued on 10 July 2023 to include a fix for this issue. See here for details.
2023-07-06 DOORS client displays "FlexNet Licensing error: -140,148" after upgraded to 9.7.2.7. After upgrading DOORS client to version 9.7.2.7 and starting it, the following error message is displayed.License Error: Bad message command.FlexNet Licensing error: -140,148
2023-06-26 How to reset object access to inherit from parent in IBM ERM DOORS How do you reset the access for all objects in a module to inherit the module access permission in IBM DOORS?
2023-06-16 IBM ERM DOORS upgrade procedure recommendations What is the correct procedure to upgrade IBM Engineering Requirement Management DOORS?
2023-06-16 About DOORS option files in the data directory What is the purpose for the files of type "o1000001.dtc" in the database directory for IBM DOORS?
2023-06-16 Requirement Object IDs are missing in the DOORS Module history Why the object ID in the Module's history shows skipped or seems to miss?
2023-06-15 Finding the Engineering Requirements Management DOORS client version, server version, build number and home directory Where can I find the Engineering Requirements Management DOORS client version, server version, build number and the home directory?
2023-06-09 Error message upon login to IBM DOORS: Invalid username or password You receive error message "Invalid username or password" when you log in to IBM DOORS with the reset temporary Administrator password.
2023-06-09 How to disable use system user names without log in to IBM ERM DOORS How do you disable system user names without log in to the IBM DOORS client as the Administrator user?
2023-06-09 Unable to delete a duplicate objects in IBM ERM DOORS Attempts to delete duplicate objects in IBM ERM DOORS results in "Cannot delete – object(s) have # incoming links" error.
2023-06-06 DOORS support on VMware Is IBM Engineering Requirements Management DOORS supported on VMware?
2023-06-06 Error "rcl_telelogic.dll caused an Exception access violation in module rcl_telelogic.dll at 000000001012BCFB" in IBM DOORS The Exception access violation error occurs launching the DOORS client
2023-06-05 Error "CRCRD7135W: Some changes to this module were discarded" appears saving Module in IBM DOORS The error "CRCRD7135W: Some changes to this module were discarded" appears when select File > Save in the Formal Module in IBM DOORS.
2023-05-31 How to reset the Administrator password in IBM ERM DOORS How do you regain access to IBM DOORS when the Administrator user password is lost?
2023-05-30 Shutting down IBM ERM DOORS database server from the command line How to shut down the IBM ERM DOORS database Server from the command line?
2023-05-30 IBM ERM DOORS: export generates memory error: crcrd7208q The following error is seen by using the "export to DOORS" feature in Microsoft Word. CRCRD7208Q: DOORS memory usage is at XXXX Mb. You might continue to execute the code until the next warning level of 1000 Mb but DOORS might crash losing any unsaved data.
2023-05-25 DOORS QCI Integration QCI Admin Console crashes immediately after login QCI 3.6.1.4Issue where user logs into the QCI Admin console, the QCI tasks load, but after a couple of seconds the Admin Console crashes.The QCI server still runs and scheduled synchs run but no user is able to login to the QCI Admin Console for this QCI Server.In the crash log generated there is an "out of range" error
2023-05-23 How to move a DOORS database from one server to another server How do you move an IBM Rational DOORS database from one server to another server?
2023-05-15 IBM® DOORS® DXL error: incorrect regular expression (In a character range [x-y], x is greater than y.) In DOORS DXL, a regular expression fails with the following error: -R-E- DXL: <Line: *> incorrect regular expression (In a character range [x-y], x is greater than y.)-I- DXL: execution haltedYou need to ensure that the regular expression character range lists the lower limit on the left of the dash "-" and the upper limit on the right.
2023-05-08 IBM® DOORS® Web Access: HTTP 404 error when opening DWA welcome page in web browser You installed IBM Engineering Requirements Management DOORS Web Access and started all the components.However, browsing to .dwa/welcome/welcome.jsp returns an HTTP 404 error.
2023-05-03 Error "Failed to save resource groups Error 500: CRRCD6700E The repository ID" when saving DCC Resource Group Configuration The error "Failed to save resource groups" occurs in IBM Engineering Data Collection Component (DCC) Resource Group Configuration for IBM ERM DOORS.
2023-04-26 Scope of OLE objects in IBM DOORS What are the scope and nature of OLE objects in IBM DOORS?
2023-04-17 How to enable advance broker and server logging in DOORS Web Access How do you enable advance broker and server logging in IBM DOORS Web Access (DWA) for troubleshooting purposes?
2023-04-14 Version compatibility for IBM® Engineering Requirements Management DOORS® – Web Access, interoperation server, IBM® Engineering Requirements Management DOORS® database server and client What are the version compatibility requirements for IBM® Engineering Requirements Management DOORS® – Web Access (DWA), the interoperation server, the IBM® Engineering Requirements Management DOORS® database server, and the IBM® Engineering Requirements Management DOORS® (DOORS) client?
2023-04-14 How to stop the Apache ActiveMQ® broker in IBM® Engineering Requirements Management DOORS® – Web Access 9.6.1.13 or 9.7.2.6 (Linux) How to stop the broker in IBM® Engineering Requirements Management DOORS® – Web Access (DWA) version 9.6.1.13 or 9.7.2.6 on a Linux system?
2023-04-14 Unable to stop the Apache ActiveMQ® broker on Linux for IBM® Engineering Requirements Management DOORS® – Web Access The Apache ActiveMQ® broker does not stop after running the broker.shutdown.sh command for Linux environment.
2023-04-14 Error while creating links from IBM® Engineering Requirements Management DOORS® to non-browser based Requirements Management applications The system does not load the UI in the embedded browser when you select or create an artifact in IBM® Engineering Requirements Management DOORS® – Web Access (DWA) from a non-browser based application such as IBM® Engineering Requirements Management DOORS®.
2023-04-14 DXL encounters an error when not equal operator is used with an integer variable and a referenced integer variable DXL encounters the following error when not equal operator is used with an integer variable and a referenced integer variable:-R-W- DXL: <Line:3> Argument 2 (32 bit int) was passed with a 64 bit value
2023-04-14 Merge does not work when there are multiple sub-projects under one ReqIf definition Merge does not work when there are multiple sub-projects under one ReqIf definition.
2023-03-14 Where to find Rational DOORS 9.4 installation guide, user manual and other product documents? Where do you find the IBM Rational DOORS 9.4 installation guide, user manual and other product documents?
2023-01-20 Enabling logging for DOORS Web Access Interoperation server How do you enable logging for IBM DOORS Web Access Interoperation server?
2023-01-20 How to increase IBM DOORS Web Access logging levels How do you increase the IBM DOORS Web Access logging levels?
2023-01-18 IBM DOORS server connection timeout (database setting) and idle or stale sessions Can the DOORS server connection time-out database setting be used to disconnect stale or idle users?
2022-12-29 Viewing the session-wise changes done for a IBM Engineering Requirements Management DOORS module How to view the IBM Engineering Requirements Management DOORS module actions that took place during a particular session?
2022-12-28 Deleting all the in-links for one particular object in IBM Engineering Requirements Management DOORS Is it possible to delete all the in-links for one particular object in IBM Engineering Requirements Management DOORS?
2022-12-28 How to select enumerated attribute values for multiple objects in IBM Engineering Requirement DOORS? How do you select an enumerated attribute value for multiple objects in IBM ERM DOORS?
2022-12-28 Where to find IBM ERM DOORS temporary directory on Microsoft Windows? Where do you find the IBM ERM DOORS temporary directory on Microsoft Windows?
2022-12-28 Usage of IBM Engineering Requirement Management DOORS over a Virtual Private Network (VPN) Can you use IBM ERM DOORS over a Virtual Private Network (VPN)?
2022-12-28 How to set up a default open mode for a Module in IBM Engineering Requirement Management DOORS? How to set up IBM DOORS to specify the default open mode for Formal Modules or Link Modules?
2022-12-28 Export from Word to DOORS results in error 4605 Attempts to export the document from Microsoft Word to IBM DOORS result in the Visual Basic error:"Run-time error 4605.This method or property is not available because the Clipboard is empty or not valid."
2022-12-15 Accessing DOORS Help results in nothing being displayed Accessing IBM Engineering Requirement Management DOORS(DOORS) Help results in nothing being displayed.
2022-12-07 Accessing DOORS Web Access results in "Unable to connect" error After creating a new keystore file and changing the keystore file for IBM Engineering Requirement DOORS Web Access(DWA), accessing DWA results in "Unable to connect" error.
2022-12-07 Mixed content warnings are thrown in Firefox console while creating links between DWA and ETM When you create links or try adding association between IBM Engineering Requirements Management DOORS Web Access(DWA) running on HTTP protocol to IBM Engineering Test Management(ETM) artifacts, Firefox browser console shows mixed content warnings.
2022-12-06 Accessing DOORS Web Access results in SSL_ERROR_NO_CYPHER_OVERLAP error After you replace the keystore for DOORS Web Access, accessing DOORS Web Access results in SSL_ERROR_NO_CYPHER_OVERLAP error.
2022-11-21 DOORS does not show image preview for an inserted OLE image IBM Engineering Requirements Management DOORS (DOORS) does not show the image preview for an inserted OLE image.Instead, the file name with an icon is displayed.
2022-10-10 Automation of Document Generation (RPE-light) in DOORS Is it possible to automate Document Generation functionality in DOORS?
2022-09-28 Cannot paste a screen capture image into an IBM Rational DOORS object text on Microsoft Windows 8.1 If you paste a screen capture image into object text in an IBM Rational DOORS client on Microsoft Windows 8.1, the image disappears when you save the object or promote the object text to object heading.
2022-08-19 What does "Multiple dup-groupings in effect for DOORS" mean, as seen in the License Log? What does "Multiple dup-groupings in effect for DOORS" mean, as seen in the License Log?
2022-08-19 Rational product support for Leap Second What is the support status for Leap Second with different products in the IBM Rational brand?
2022-08-05 What protocols are included in IBM DOORS 9 Client Object Editor URL automatic recognition? When a user is editing an object in DOORS, some URLs are automatically recognized and formatted as hyperlinks. Others are not.What protocols are recognized and why?
2022-08-05 Links are missing for some users This documentation describes a scenario where different users see different numbers of links in the same formal module.
2022-07-18 DOORS Object information displays as read locked data When you open a module in IBM Rational DOORS, you cannot see the object attribute information in the columns.
2022-06-13 "Object could not be inserted. Make sure the application is entered into the system registry." Error when handling Adobe® Reader® PDF OLEs in IBM® DOORS® 9 client During the insertion or activation and manipulation of Adobe Reader PDF OLEs in DOORS Client, an error message is thrown: Object could not be inserted.
2022-06-10 "Mandatory" and "Overrideable" attributes in DOORS' linkset pairing settings What do "Mandatory" and "Overrideable" mean in IBM Engineering Requirements Management DOORS (DOORS)' link set paring settings?
2022-05-27 New Support Community launching for IBM Continuous Engineering products What is changing in the Support experience?
2022-05-27 Sending the Client Feedback Module data to support Is it possible to send the data from the Client Feedback Module or Generate Support Request feature to IBM Support?
2022-05-27 How to set up the Telelogic license server on Microsoft Windows How do set up the Telelogic license server on Microsoft Windows?
2022-05-27 Maintenance missing in the Rational License Key Centre Why is the latest maintenance renewal not booked in the Rational License Key Centre?
2022-03-18 Modifying the base server URL in a configuration template results in DXL error After modifying the base server URL in a configuration template, and then click Upgrade, the following DXL error is displayed-R-E- DXL: <standard/changemgnt/misc/csint_update_links.inc:333> unassigned variable (oldUrl)Backtrace:<standard/changemgnt/misc/csint_update_links.inc:333><standard/changemgnt/misc/csint_update_links.inc:814><standard/changemgnt/misc/csint_update_links.inc:855><standard/changemgnt/misc/csintconfigdialogs.inc:3743><standard/changemgnt/misc/csintconfigd
2022-03-01 Does IBM® DOORS® depend on Microsoft® Powershell®? On a DOORS environment, the version of Powershell is to be upgraded. What is the impact on DOORS?
2022-02-18 Configuring DOORS-Change integration results in no Change database is displayed After you set the URL for Change Management server and then click 'Connect', both Rational Change Database and Interface are not displayed
2022-02-16 Does DXL editor offer syntax hi-lighting, font change, or line numbers? Does DXL editor offer syntax hi-lighting, font change, or line numbers?
2022-02-14 DOORS DXL's slider function is not displaying the initial value correctly When the label is an empty string, the slider function displays the minimum value as the initial value.
2022-02-03 Improving IBM® DOORS® 9 performance when opening modules How do you improve performance when you open multiple formal modules in IBM DOORS?
2022-01-28 IBM® DOORS® 9 Offline Help ("KCCI 2") does not work with content packages before version 9.7.2 The current version of IBM Documentation (KCCI) (Version 2.x) cannot be used with offline help content packages for DOORS versions before 9.7.2.
2022-01-19 DOORS: Error "SQLite DB Open Failed (14)" when creating a new discussion Receive error: "SQLite DB Open Failed (14)" when creating a new discussion with a database manager account or other account that have privileges.
2021-12-30 Upgrading OS from Windows 7 to Windows 10 might result in performance impact for DOORS application When operating system is upgraded from Windows 7 to Windows 10, DOORS application might perform slower in comparison with the performance on Windows 7.
2021-12-17 Error "CRCRD7082E: You must have either Project Manager or Database Manager role" applying RCR in IBM ERM DOORS The following error appears when user is trying to apply Requirement Change Request (RCR) in IBM DOORS Module."CRCRD7082E: You must have either Project Manager or Database Manager role (or equivalent privileges) to perform this operation."
2021-12-16 Automatic switch module to "read only" timer gets reset in the following scenarios. What activities reset the timer for the "Switch Module to Read-Only"-feature?
2021-12-16 IBM® DOORS® Web Access (DWA) – Poor performance, Interop server keeps restarting on Linux® The interoperation server ("Interop") for DOORS Web Access (DWA) on Linux restarts frequently, up to every second, which causes a performance impact and blocks DWA from being used.
2021-12-13 DOORS -ETM integration, can not add a link from ETM to DOORS when using MS Edge Using MS Edge to create a link from ETM to DOORS (in DWA), the frame is blocked by the browser for security reason (SameSite cookies).However, using Firefox the integration works fine.
2021-12-13 DOORS 9.7.2.3: Link discovery to RMM stopped working After the upgrade to DOORS 9.7.2.3, link discovery to RMM was working but it stopped.
2021-09-21 Starting DOORS Web Access server results in error "The JRE_HOME environment variable is not defined correctly" When you start DWA by running server.start.bat, it fails with the following error:"NON IBM JAVA"Press any key to continue . . .The JRE_HOME environment variable is not defined correctlyThis environment variable is needed to run this program
2021-09-13 What is Auto Requirement Traceability Matrix plug-in or feature (Auto RTM) for IBM DOORS? What is the Auto Requirement Traceability Matrix plug-in or feature (Auto RTM) for IBM DOORS?
2021-08-24 Do DOORS Partitions include the baselines? Do IBM Engineering Requirements Management DOORS Partitions include the baselines?
2021-08-24 Is it possible to hide formal modules from displaying in the left pane of the DOORS Database Explorer in DOORS? Is it possible to hide formal modules from displaying in the left pane of the DOORS Database Explorer in IBM Engineering Requirement Management DOORS(DOORS)?
2021-08-20 Does DOORS integrate with IBM ELO – Integration Adapters Tasktop Edition? Does IBM Engineering Requirement Management DOORS(DOORS) integrate with IBM Engineering Lifecycle Optimization(ELO) – Integration Adapters Tasktop Edition?
2021-07-12 DOORS explorer window does not appear When a specific user enters their username and password and clicks the "OK" button on the login screen, the DOORS database explorer window never appears.
2021-07-09 DOORS Module History Ordering Why are the history entries in a module not showing in chronological order? The following scenario demonstrates the behavior: User 1 opens module in shareable edit mode. User 2 opens same module in shareable edit mode. User 2 locks section, makes object attribute value change, saves and unlocks section. User 1 locks same section, makes change to same object attribute value, saves and unlocks section.
2021-07-09 Running Spreadsheet Importer from custom DXL How can I call the built-in spreadsheet importer from a custom DXL script?
2021-07-09 DOORS client exits automatically after being idle for a period of time After being idle for a period of time, the following error is displayed and the DOORS client exits:The connection with the database server has been lost and reconnection attempts have failed.This may be due to network problems or the server may have been stopped.DOORS will now exit.
2021-07-08 Module Attributes: "RTF ShipPict" and "RTF NonShipPict" What are the "RTF ShipPict" and "RTF NonShipPict" attributes inside a module?
2021-07-01 "Unable to communicate with DOORS" Error when Exporting from Word to DOORS Why do I encounter the error: "Unable to communicate with DOORS" when exporting a document from Word to DOORS?
2021-06-16 OSLC catalog Response with View Resources When making OSLC requests, the responses only provide resources for modules. How can I see resources for views inside modules as well?
2021-06-04 How to add a custom menu for DOORS modules How do you add a custom menu to modules in IBM Engineering Requirements Management DOORS?
2021-06-02 About TCP/IP ports used by IBM Engineering Requirements Management DOORS Which TCP/IP ports are used by IBM Engineering Requirements Management DOORS?
2021-06-02 Configuring IBM Engineering Requirements Management DOORS to use DXL scripts in custom locations How do you configure IBM Engineering Requirements Management DOORS to access DXL scripts in custom locations and have them show up in DOORS client menus?
2021-05-31 DOORs Next Generation Glossary Terms name change updates are not reflected in the artifacts where they are embedded Why aren't glossary term name in my IBM Engineering Requirements Management project area the changes are not reflected in the artifacts their embedded in ?
2021-05-31 ID CRRRW7302E Your changes were not saved because the review state changed on the server When attempting to allow participantID CRRRW7302E Your changes were not saved because the review state changed on the server. Ensure that you have a valid RM license and the appropriate permissions for the RM project and the review. Then, refresh the browser and try to make and save your changes again. If the problem persists, ask an administrator to check the server status.ParticipantResultSaver._saveParticipantResult was called to save your votes for review 'xxxxxxxxxxxx' but received abnormal response co
2021-05-25 What is the difference between accept() and includeCurrent(); and between reject() and excludeCurrent() for Filters? What the difference is between accept() and includeCurrent() and between reject() and excludeCurrent() for Filters?
2021-05-25 Unable to cut and paste the objects in IBM DOORS module Unable to cut and paste the objects in IBM DOORS modules. The option is disabled or unavailable.
2021-05-19 Javascript Error when trying to link a DOORS 9 requirement to Test Script step When trying to create a link from the DOORS 9 client to a Test Script step in ETM 7.0.2 you get an error "Object doesn't support property or method 'from each'" and you cannot create the link.
2021-05-10 Error "Connection Refused" when starting IBM DOORS Web Access (DWA) Error "Connection Refused" in Tomcat window when starting IBM DOORS Web Access processes.
2021-05-10 Error "The specified user certificate could not be found" when starting IBM DOORS Client The following error message appears when launching DOORS Client on workstation:"The specified user certificate could not be found"
2021-05-10 Multiple versions of DOORS on the same machine Is it possible to have multiple versions of DOORS on the same machine?
2021-05-05 Customizing DOORS Email Notifications Is it possible to customize the email account that DOORS email notifications come from?
2021-04-29 Does the full qualified distinguished name need to be identical to the DOORS user name when using OS user authentication to login to DOORS? When using OS user authentication to login to IBM Engineering Requirements Management DOORS(DOORS),does the Full Qualified Distinguished Name of current logged on user need to be identical to the DOORS user name?For example, if the Full Qualified Distinguished Name of current logged on user is CN=user1,CN=users,DN=doors,DN=comdoes the DOORS user name need to be user1 with User Identification Key being CN=user1,CN=users,DN=doors,DN=com?
2021-04-22 Does DOORS have Linux clients? Does IBM Engineering Requirements Management DOORS(DOORS) have Linux clients?
2021-04-15 Does DOORS support Microsoft DirectAccess? Does IBM Engineering Requirements Management DOORS (DOORS) support Microsoft® DirectAccess?
2021-04-08 DOORS Web Access 9.7 installation fails with Fatal Application Error On Windows 10, running DOORS Web Access 9.7 installer fails with the following error———-Fatal Application ErrorThis Application has Unexpectedly QuitInvocation of this Java Application has caused anInvocationTargetException. This application will now exit (LAX)———-
2021-04-08 DOORS only displays partial Word OLE object in preview mode When a Word OLE object has more than 1 pages, IBM Engineering Requirements Management DOORS(DOORS) only displays the first page of that Word document in preview mode.
2021-01-29 Adding DOORS as a Resource Group in DCC fails with error CRRCD1500E Attempts to add DOORS Web Access as resource group in Data Collection Component (DCC) for IBM Jazz Reporting Service (JRS) fails with: Error 500: CRRCD1500E An exception com.ibm.rational.datacollection.oauth.ConnectionException.
2021-01-29 Enabling TLS 1.2 for IBM Rational DOORS Web Access How to enable TLS 1.2 (Transport Layer Security) for IBM Rational DOORS Web Access (DWA) product.
2021-01-21 How does DOORS client's license server setting work How does DOORS client's license server setting work?
2021-01-12 The Formal Module does not display table when using IBM® Engineering Requirements Management DOORS The Formal Module does not display an actual table cell, instead it displays as word ">> Table" in IBM® DOORS.The issue can be reproduced by using following steps:1. Within the DOORS Formal Module, choose Insert Table.2. Specify three rows and four columns.3. Instead of the Table displaying with four columns and three rows, you only see the word >> Table
2020-12-29 How to obtain a license from a different license server How do you configure your IBM® Rational® DOORS® client machine to use a different license server for obtaining a license?
2020-12-22 Installation of Tivoli Directory Server for Rational Focal Point fails with "GLPINS006E" error on Windows 2008 Attempts to install Tivoli Directory Service (TDS) for IBM Rational Focal Point (RFP) results in the error "GLPINS006E".
2020-12-22 Rational Product support for Common Access Cards (CAC/PKI) What is IBM Rational’s current response to HSPD-12, and which products support CAC/PKI?
2020-12-22 Using ldapsearch command line tools to test IBM Rational Directory Server How can I use standard LDAP command line tools such as ldapsearch or common 3rd party GUI tools (such as Apache Directory Studio) to connect to Rational Directory Server version 5.x ?
2020-12-22 Manually uninstalling Rational Directory Server's IBM Tivoli Directory Server components on Linux/Solaris How do I manually uninstall Rational Directory Server's IBM Tivoli Directory Server components from my Linux installation?
2020-12-22 Using multiple Microsoft Active Directory Server partitions or Lightweight Directory Access Protocols with Rational Directory Server How do I reference multiple Microsoft Active Directory Server partitions or Lightweight Directory Access Protocols with Rational Directory Server
2020-12-22 Cannot start Rational Directory Server 5.2 (Tivoli) after a server reboot Attempts to start the IBM Rational Directory Server result in a failure with the error code: GLPRDB111E.
2020-12-22 Installing RDS results in "Directory Server port not available" error Attempts to install IBM Rational Directory Server (RDS) results in the error "Directory Server port not available. Please choose another free port".
2020-12-22 Turning off extended security on Tivoli/DB2 for problematic Microsoft Windows installations The installation of the Rational Directory Server (RDS) – Tivoli version on Microsoft Windows requires a pre-install of Tivoli and DB2. But these in turn require a number of Windows Users and Groups and a specific set of User Rights Assignments. However at some client sites, the local Group Policy settings may be such that it proves impossible to successfully install the requiredTivoli/DB2 variant. This is particularly prevalent in Microsoft Windows 2003 where additional security settings are possible. Th
2020-12-08 DOORS® client hangs or crashes during ReqIF import The IBM Engineering Requirements Management DOORS® client hangs or crashes during ReqIF import, when there are many OLE objects contained in the ReqIF file.
2020-10-27 DOORS client context menu does not display OSLC link creation options DOORS client context menu does not display OSLC link creation options
2020-10-19 IBM® DOORS® 9 and export regulations Where can I find information about IBM products and export regulations, and specifically relating to DOORS® 9 and DOORS® Web Access 9?
2020-10-16 IBM DOORS® offline help is not displaying any content. Why is the offline help for IBM DOORS® is not displaying any content after starting the server?
2020-09-24 Use of ReqIF IDs Why it is risky to copy databases?
2020-09-18 DOORS Web Access https error "Illegal character in opaque part at index 2" DOORS Web Access is not working in SSL mode.
2020-09-16 DOORS Web Access https error "Invalid keystore format" SSL in DOORS Web Access not work when using a custom keystore file.
2020-08-26 Unable to delete a picture from IBM® DOORS® Object How can I delete a picture from an IBM® DOORS® object, if the GUI won't allow me to remove it?
2020-08-19 IBM® DOORS® login_history.txt file location Where is the IBM® DOORS® login_history.txt file located?
2020-08-18 Saving a RCR controlled module results in unexpected RCs being created for objects that have not been modified When you save a module under a RCR, unexpected RCs are created for objects that are not modified.
2020-08-11 Accessing a project in Rational DOORS results in "Could not open folder… database error" Attempts to access a project in IBM Rational DOORS results in the error "Could not open folder… database error".
2020-08-11 The number of tokens required for various DOORS components What are the number of tokens required for various IBM® Engineering Requirements Management DOORS® (DOORS) components?
2020-08-04 Unable to communicate with DOORS error while trying to export a Microsoft Word document to IBM Rational DOORS While trying to export a Microsoft Word document to IBM Rational DOORS on a Microsoft Vista Machine, following error message is displayed: “Unable to communicate with DOORS: DOORS must be started, and you must have opened a project or folder.”
2020-08-04 Starting DOORS client with -osUser switch results in "Unable to get user name from operating system" error Starting IBM® Engineering Requirements Management DOORS® (DOORS) client with -osUser switch results in "Unable to get user name from operating system" error
2020-08-04 After starting DOORS client with -osUser switch, a login prompt is still displayed After you start IBM® Engineering Requirements Management DOORS® (DOORS) client with -osUser switch, a login prompt is still displayed
2020-07-27 What versions of Microsoft® Windows® RichEdit Control (MSFTEDIT.DLL) are supported with IBM® DOORS® Client? What versions of Microsoft® Windows® RichEdit Control (MSFTEDIT.DLL) are supported with IBM® DOORS® Client?
2020-07-23 DXL columns in Rational DOORS view are not displayed in the list of attributes for end point in IAS Admin Unable to view DXL columns in IBM Rational DOORS view in the list of attributes for end point in IAS Admin
2020-07-23 QCI fails to connect to HP Quality Center 11 patch 9 IBM Rational DOORS Quality Center Interface (QCI) 3.5.0.1 fails to connect to HP Quality Center (QC) 11 patch 9, which is the QC 11 version with the QCCR1J22427 fix required by QCI. QCI was installed successfully per the installation instructions.
2020-07-23 Starting Rational DOORS Quality Center Interface Administration tool results in error 'QCI License not found at the specified location' Attempts to start IBM Rational DOORS Quality Center Interface (QCI) Administration tool results in error 'QCI License not found at the specified location'
2020-07-23 Executing sync task in Rational DOORS for HP Quality Center Interface results in error 'Create module failed ' Attempts to execute sync task in IBM Rational DOORS for HP Quality Center Interface results in error 'Create module failed '
2020-07-23 Hierarchy of Statement of Quality (SOQ) values in Rational DOORS-HP Quality Center Interface What is the hierarchy of Statement of Quality (SOQ) values in IBM Rational DOORS-HP Quality Center Interface?
2020-07-23 DOORS HP QCI 3.6.1.3 and DOORS 9.7 Compatibility Is DOORS HP QCI 3.6.1.3 compatible with DOORS 9.7?
2020-07-21 Starting DOORS client with -osUser results in error Starting DOORS client with -osUser results in the following error:To log in using your Operating System user name, OS user authentication must be enabled.
2020-07-21 DOORS disabling a group with DXL has no effect After you run the following DXL codes to disable a group, that group is still enabled.Group g = find("Group1")bool gDisabledsetGroup(g, disabled, true)gDisabled = g.disabledprint "Disabled=" gDisabled ""
2020-07-17 Installing DOORS® Server on Linux® results in "bad ELF interpreter" error Attempts to install IBM DOORS® server on Linux®, result in the error "bad ELF interpreter".
2020-07-15 Using Server Side Security(SSS) and white listing impact on DOORS performance Can activating IBM DOORS® Server Side Security (SSS) with allowlisting have an effect on performance?
2020-07-15 Accented characters such as Umlauts appear as question marks in DOORS Client 'Message of the Day' text box. Attempts to use accented characters such as umlauts (äüö)in the 'Message of the day' results in question marks (??) being displayed in the IBM Engineering Requirements Management DOORS client.
2020-07-02 DOORS Error linkset pairing restriction prevents the creation of links Receive error "A linkset pairing restriction prevents the creation of links from Source Module to Target Module. No link will be created" when trying to create link from Source Module to other Module. However, receive error when trying to create links from Source Module to Target Module.
2020-06-13 In IBM Engineering Requirements Management DOORS can you create a baseline in a module for a past date Can you create a baseline in a module for a past date?For example, today is May 15, 2020. Can you create a baseline for March 14, 2020?
2020-06-02 Starting DOORS client in a Citrix environment results in "Unable to create file in directory" error Starting IBM Engineering Requirements Management DOORS (DOORS) client in a Citrix environment results in the following error:Unable to create file in directory'C:\Users\<UserName>\AppData\Roaming\Telelogic\DOORS\Temp\<LD_XXXXXXX>'that was specified for LOCALDATA.
2020-05-29 How to use the DOORS Database Server Administration Tool How do you use the IBM Rational DOORS Database Server Administration (dbsAdmin) Tool?
2020-05-19 How to test email from within DOORS How to test email from within IBM Rational DOORS.
2020-05-19 IBM Rational DOORS error notes: Color file <PATH>\DOORS/lib/rgb is missing Attempting to start IBM Rational DOORS client results in message "Color file '&lt;PATH&gt;\DOORS\lib\rgb' is missing".
2020-05-05 About DOORS version compatibility Which versions of IBM Rational DOORS clients are compatible with DOORS database servers?
2020-05-01 IBM Rational DOORS reporting and the DOORS client display settings When creating and managing reports in Rational DOORS, I have the expectation that the saved report can be generated by any other user with access to it, and will consistently generate the same document regardless of the particular DOORS client used by the second user. Why is this not happening?
2020-05-01 Issue with upgrading the Rational DOORS database server if you have more than one instance of the database server on your computer If you have more than one instance of the Rational DOORS database server on your computer, and you upgrade to version 9.5, only one instance of the database server is upgraded correctly.
2020-05-01 Launching Rational DOORS client after the upgrade results in "doors.exe – Entry Point Not Found" error Attempts to launch IBM Rational DOORS client after the upgrade results in the error "doors.exe – Entry Point Not Found".
2020-05-01 Error "Warning: empty tool library index file" while opening module in IBM Rational DOORS Attempts to open Formal Module result in "Warning: empty tool library index file" when using IBM Rational DOORS.
2020-05-01 How to configure external links to access Rational DOORS through Citrix How do you configure external links to access IBM Rational DOORS through Citrix?
2020-05-01 Attempts to start DOORS client result in the error "The secure connection failed..The secure socket was forcibly closed" Attempts to log into a database after you upgrade IBM Rational DOORS result in the error "The secure connection failed. .The secure socket was forcibly closed. DOORS will now exit."
2020-05-01 IBM Rational Directory Server using corporate LDAP attributes Which corporate LDAP attributes will be read by IBM Rational Directory Server (RDS) for Apache or Tivoli to do corporate LDAP authentication?
2020-05-01 How to set the object prefix in DOORS How do you set the prefix for objects in IBM Rational DOORS?
2020-05-01 Configuring Rational DOORS Web Access to use port 443 How do you configure IBM Rational DOORS Web Access with HTTPS to use port 443 instead of port 8443?
2020-05-01 'The secure connection failed…' error starting Rational DOORS 9.3 client Attempts to start an IBM Rational DOORS 9.3 client to connect to a recently upgraded DOORS 9.x database results in the error "The secure connection failed.".
2020-05-01 IBM Rational DOORS error when exporting from Microsoft Word: Run-time error '5904': Cannot edit Range When exporting a Microsoft Word document to IBM Rational DOORS using 'Export to DOORS' macro, following visual basic run-time error occurs: Run-time error '5904': Cannot edit Range.
2020-05-01 Running IBM Rational DOORS client and server with different fix pack versions When you install IBM Rational DOORS Web Access 1.4.0.4 on the same server as DOORS 9.3.0.5, you need Interoperation Server 9.3.0.4. On Microsoft Windows, this results in one system with different versions of the DOORS client and server, which may cause problems. This issue applies to later versions of DOORS as well.
2020-05-01 Changing the background color of selected object in IBM Rational DOORS How do you change the background color of a selected Object in IBM Rational DOORS?
2020-05-01 Issue with displaying Layout DXL columns in Rational DOORS Web Access when using OSLC Rational DOORS Web Access displays an error message when you open a view that contains Layout DXL columns that report on OSLC Traceability to CM, QM, and RM repositories.
2020-05-01 IBM Rational DOORS screen disappears after logging in as the Administrator account IBM Rational DOORS screen disappears after logging in as the Administrator account
2020-05-01 DWA link details window can not display information Attempts to hover over a link endpoint to display related object information in IBM Rational DOORS Web Access (DWA) results in the message "browser can not display webpage".
2020-05-01 How to enable DOORS client logging How do you enable IBM Rational DOORS client-side logging?
2020-05-01 How to connect to alternate DOORS databases without re-installing the DOORS client How do you point to multiple IBM Rational DOORS databases without re-installing or reconfiguring the client software?
2020-05-01 Adding a Project Relationship Link for Rational DOORS have no Service Providers displayed in Rational ClearQuest Web Attempts to add a Project Relationship Link for IBM Rational DOORS have no Service Providers displayed in the IBM Rational ClearQuest Web.
2020-05-01 Rational DOORS DXL automation document: Visual Basic code samples have syntax errors The IBM Rational DOORS DXL Reference manual for DOORS 9.x contains a section called "Controlling Rational DOORS from applications that support automation" (at the end of Chapter 23). The Visual Basic code samples in this section have multiple syntax errors.
2020-05-01 Searching with wildcards in the standalone mode of Rational Directory Server 5.2 (Tivoli) takes a long time When IBM Rational Directory Server is configured in Standalone Mode with more than 2500 users, search operations using wild cards (* or *) through IBM Rational DOORS or IBM Rational Directory Administrator takes a long time to complete.
2020-05-01 Managing local help updates in Rational DOORS and Rational DOORS Web Access The help system is installed with the IBM Rational DOORS client and on the IBM Rational DOORS Web Access server. If you want help to be delivered dynamically from the information center, you can use the local help updater. The local help updater accesses updated help when it becomes available. However, in certain cases, you might not want to receive updates. The updater might produce a delay in the display of help pages. If you use an older version of the product, you might not want updates from the inform
2020-05-01 Launching Rational DOORS Web Access components results in "No UserDatabase component found under key UserDatabase" error Attempts to launch IBM Rational DOORS Web Access components results in the error "No UserDatabase component found under key UserDatabase".
2020-05-01 What happens in the background when a module is 'Setup for Sharing' in IBM Rational DOORS What happens in the background when a module is 'Setup for Sharing' in IBM Rational DOORS
2020-05-01 Configuring Rational DOORS to find Rational Publishing Engine DXL Attempts to use IBM Rational Publishing Engine in Rational DOORS results in DXL error "could not open include file".
2020-05-01 DOORS Web Access secure (HTTPS) configuration instructions How do you configure IBM Rational DOORS Web Access (DWA) for secure communication?
2020-05-01 Multiple attribute display in an IBM Rational DOORS table Is it possible to display multiple attributes in the cells of an IBM Rational DOORS table?
2020-05-01 DOORS module export to Microsoft Word omits section numbers Why are the section numbers missing when exporting an IBM Rational Doors module to Microsoft Word?
2020-05-01 Configuring OSLC services in Rational Change shows duplicated OSLC database IDs Attempting to configure IBM Rational Change Open Services for Lifecycle Collaboration (OSLC) services reveals duplicated OSLC database IDs and prevents integrations with OSLC compliant products such as IBM Rational DOORS
2020-05-01 Unexpected Token DXL errors and projects / folders Missing in Rational DOORS Database When I login to my Rational DOORS client I get DXL errors and then once the Rational DOORS database explorer displays, I don't see any of my projects or folders.
2020-05-01 How to find the associated system username for DOORS administrator account How do you find the associated system username for IBM Rational DOORS administrator account when system usernames are enabled?
2020-05-01 Issue in IBM Rational DOORS with filter conditions based on DXL attributes and the list of filter rules When I am defining an advanced filter in IBM® Rational® DOORS®, and I add a rule that includes a DXL attribute condition to the list of rules, the DXL is run immediately on all the objects in the module. How do I stop this happening?
2020-05-01 Login to Rational DOORS Web Access results in "Unable to determine the Interop server version" Attempts to login to IBM Rational DOORS Web Access (DWA) result in the error "Login has failed: Unable to determine the Interop server version".
2020-05-01 Purpose of "Insert Module as Table" function in Rational DOORS What is the purpose of "Insert Module as Table" function in IBM Rational DOORS?
2020-05-01 Backup of the DOORS database How do you back up the IBM Rational DOORS database on Windows?
2020-05-01 DOORS OLE Objects are replaced with a white blank icon on Windows 7 Attempts to see the OLE objects on Microsoft Windows 7 after upgrading to IBM Rational DOORS 9.3.0.6 or above results in Blank icons.
2020-05-01 Exporting IBM Rational DOORS module to Microsoft Word without DOORS ID numbers Is there a way to export IBM Rational DOORS module to Microsoft Word without DOORS ID numbers?
2020-05-01 IBM Rational DOORS 9.3 is not compatible with an Apple Macintosh system Is IBM Rational DOORS 9.3 compatible on an Apple Macintosh computer?
2020-05-01 How to promote or demote objects in DOORS How do you promote or demote objects in IBM Rational DOORS?
2020-05-01 Importing Enumerated attribute with values in IBM Rational DOORS Attempts to import Enumerated attribute results in Enumerated values not being imported when using IBM Rational DOORS.
2020-05-01 DOORS-Change integration: Unable to identify DOORS Change Actions values .. In the integration between IBM Rational Change and IBM Rational DOORS, selecting a DOORS ID link in an RCR will return the error: Unable to identify Change Actions values object using query: cvid=''
2020-05-01 InvocationTargetException when installing Rational DOORS Web Access on UNIX Attempts to install IBM Rational DOORS Web Access (DWA) on Linux or Solaris fail because the DWA installer reports an InvocationTargetException and crashes.
2020-05-01 Using doors template file with Microsoft Word Is it possible to edit the document template (doors.dot) file included with IBM Rational DOORS?
2020-05-01 How to reference a module in layout DXL in IBM Rational DOORS How do you change the module name so it can be easily identified after running the traceability wizard in IBM Rational DOORS?
2020-05-01 Unexpected Error 1067 when starting the Rational DOORS DB service Attempts to start the IBM Rational DOORS DB service fail with unexpected error 1067.
2020-05-01 IBM Rational DOORS Error: OLE Method Failed: OLE Problem Attempts to export to Microsoft Excel results in error "OLE Method Failed: OLE Problem" when using IBM Rational DOORS.
2020-05-01 DOORS: What do you do with the .zip folder that is found at the DOORS database root level? What do you do with the .zip folder that is found at the DOORS database root level?
2020-05-01 Rational Directory Server 'add tdsadmin user to idsldap …' install error Attempts to install IBM Rational Directory Server on Linux or UNIX fail with the 'add tdsadmin user to idsldap group before proceeding with installation' error.
2020-05-01 How to turn on extra logging for the Change Management integration in Rational DOORS How can the OSLC requests be traced for the Change Management integration for IBM Rational DOORS.
2020-05-01 IBM Rational DOORS URL links in Layout DXL and Attribute DXL I have a Layout DXL column in IBM Rational DOORS that contains a URL link among other text, but the link is not clickable. How can I make the link to be active?
2020-05-01 After upgrading to Rational DOORS 9.5.1, collaboration links that were created in previous versions might not appear After you upgrade to IBM Rational DOORS version 9.5.1, collaboration links that were created in previous versions of the Rational DOORS client might not be displayed in the upgraded client. These collaboration links are from OSLC-based applications, such as IBM Rational Rhapsody Design Management and IBM Rational DOORS Next Generation. Links are displayed in the Rational DOORS client by using the link discovery process. After new links are created in the Rational DOORS version 9.5.1 client, link discovery
2020-05-01 How to change bullet style to numbers in IBM Rational DOORS How to change bullet style to numbers in IBM Rational DOORS
2020-05-01 Where is the DXL script located that is under the User menu in IBM Rational DOORS? Where is the DXL script located in the file system that is displayed under the User menu in IBM Rational DOORS?
2020-05-01 How to configure load balancing for Rational DOORS Web Access with Apache HTTP Server How do you configure load balancing for Rational DOORS Web Access with Apache HTTP Server?
2020-05-01 Error "Unable to open module…" seen after an IBM rational DOORS database archive restore Why are the modules I restore and try to archive on my unix server's new DOORS database failing? After I restore a module and try to open it, I get an error saying: "Unable to open module '/module/name' No such file or directory $SERVERDATA/…/…*.dtc ", and when I try to archive anything I get an error saying: "No Such File or directory $SERVERDATA/xxxxxxxx.zip"
2020-05-01 Problems with the Search function in IBM Rational DOORS 9.2.0.0 In Rational DOORS 9.2 when using the "Enter" key, while searching for a string in an Advanced search window, instead of going to the next instance, the found string in the red-boxed object text is deleted.
2020-05-01 Login to DOORS Web Access results in "Login has failed" error Attempts to login to IBM Rational DOORS Web Access (DWA) result in the error "Login has failed".
2020-05-01 How to launch Rational DOORS Help contents in different language How do you launch the IBM Rational DOORS Help contents in a different language?
2020-05-01 How to configure Apache HTTP Server as a reverse proxy for Rational DOORS Web Access How do you configure Apache HTTP Server as a reverse proxy for IBM Rational DOORS Web Access?
2020-05-01 Is it possible to replace Object Heading Number with user defined number in IBM Rational DOORS? Can you change or modify Object Heading Number with user defined number or setting in Rational DOORS?
2020-05-01 Opening a DOORS module results in "Error while parsing node data" message Attempts to open an IBM Rational DOORS module results in the DOORS Report message "Error while parsing node data".
2020-05-01 Issue with opening external URLs in the Rational DOORS internal help in the client When you open the help from within the IBM Rational DOORS client and click an external URL, an error message is displayed: This program cannot display the webpage
2020-05-01 Opening Rational DOORS URL results in "localhost" instead of a host name Rational DOORS URLs use the localhost instead of the actual host name resulting in no access to the online pages when using the IBM Rational DOORS or the IBM Rational Web Access.
2020-05-01 Error 5941: The requested member of the collection does not exist. Using IBM Rational DOORS 9.2.0.0, why do I get "Error 5941: The requested member of the collection does not exist."?
2020-05-01 Rational DOORS Export to PDF breaks hyperlinks Attempts to export to PDF in IBM Rational DOORS result in truncated hyperlinks in the output document.
2020-05-01 How to automate exporting from IBM Rational DOORS to Microsoft Word I'd like to have a solution for automating the export from IBM Rational DOORS to Word
2020-05-01 Rational DOORS RQMI client cannot connect to RQMI server Under certain circumstances, when using the IBM Rational DOORS Rational Quality Manager Interface (RQMI), you may find that the RQMI client cannot connect to the RQMI server, even if everything is configured correctly.
2020-05-01 Creating new user or group in IBM Rational DOORS How to create a new user or a group in IBM Rational DOORS?
2020-05-01 Can you bring back purged data from IBM Rational DOORS Is it possible to bring back purged data in IBM Rational DOORS?
2020-05-01 Location of IBM Rational DOORS Web Access (DWA) log files Where are the IBM Rational DOORS Web Access log files?
2020-05-01 Rational DOORS support for Microsoft Visual Studio Team Foundation Server Is there an IBM Rational DOORS add on for Microsoft Visual Studio Team Foundation Server?
2020-05-01 How to enlarge the text font size in IBM Rational DOORS Web Access How do you enlarge the font size in IBM Rational DOORS Web Access?
2020-05-01 How to reconnect Rational Doors 9.3 after moving your Rational Change server How do you reconnect IBM Rational DOORS 9.3 with IBM Rational Change after the Rational Change server has been moved?
2020-05-01 Opening a Microsoft Word document results in "A certificate has expired" error message for macro irdrmfao.dot Attempts to open a Microsoft Word document results in the error "A certificate (signing or issuer) has expired" using IBM Rational DOORS Requirements Management Framework Add-on.
2020-05-01 DOORS DXL rich text function outputs double backslash characters Attempts to export text that contains the backslash character \ using IBM Rational DOORS rich text in string function in combination with .text results in double backslash characters \\ in the output.
2020-05-01 Display of email address information for all IBM Rational DOORS users How to get email addresses of all IBM Rational DOORS users displayed ?
2020-05-01 Error: "Word cannot start the converter mswrd632" when double clicking an OLE item The error: "Word cannot start the converter mswrd632" is seen when double clicking on an OLE item which has been inserted in IBM Rational DOORS as a Microsoft Word object.
2020-05-01 Using server.start batch file to start DWA launches Tomcat then disappears Attempts to launch the server component of IBM Rational DOORS Web Access (DWA) using the server.start batch file fail to start with no error.
2020-05-01 DOORS 9.5 and later needs direct internet access to access Help by default Why is direct access to the internet needed with IBM Rational DOORS 9.5 and later, when previous versions could access the help fine in environments that have no internet access or require a proxy server to access the internet?
2020-05-01 View history in DOORS Are there any history records for creating, modifying, or deleting views in IBM Rational DOORS?
2020-05-01 Staring DOORS results in license error "The Feature name DOORS with version xxxx.xxxx cannot be found" Attempts to start an IBM Rational DOORS client results in the license error "The Feature name DOORS with version xxxx.xxxx cannot be found".
2020-05-01 Release notes and upgrade documentation for Rational DOORS version 9.3 and Rational DOORS Web Access version 1.4 The information center for IBM Rational DOORS and IBM Rational DOORS Web Access has been updated. The information center no longer includes links to release notes (readme files) and upgrade documentation for the previous releases.
2020-05-01 Exporting DOORS enumerated data to Excel Is it possible to export an enumerated attribute from IBM Rational DOORS to Microsoft Excel as a drop-down list ?
2020-05-01 DXL query for module level discussion status output results are inconsistent Attempts to run a DXL query for a module level discussion status results in inconsistent output when using IBM Rational DOORS.
2020-05-01 CRJAZ1578E & CRJAZ1341E errors when trying to add Rational DOORS as a Rational Design Manager Friend Attempts to add IBM Rational DOORS as a Friend in a Jazz based tool such as IBM Rational Design Manager, IBM Rational Quality Manager or IBM Rational Team Concert results in CRJAZ1578E and CRJAZ1341E errors.
2020-05-01 Change access permissions on a DOORS module baseline Can you change the access permission on an IBM Rational DOORS module baseline?
2020-05-01 Error when creating a Link by Attribute in DOORS You can follow instructions for creating a link by an attribute in IBM Rational DOORS to create multiple DOORS links using the attribute, but errors can occur.
2020-05-01 Unable to Unlock Locked Section in a DOORS module Attempts to cut and paste an IBM Rational DOORS object from one section you have locked into a different section you have locked does not provide the option to unlock either of these sections.
2020-05-01 When upgrading to Rational DOORS version 9.5, use the same host name for the Rational Quality Manager integration When you migrate IBM Rational Quality Manager integration data after upgrading from Rational DOORS version 9.3 to version 9.4 or later, the host name and port number of the Rational Quality Manager application must match exactly with the entries in the QM provider configuration in Rational DOORS and also the entries in the configuration files of exported data that is generated by the point-to-point integration.
2020-05-01 How to configure IBM HTTP Server as a reverse proxy for Rational DOORS Web Access How do you configure IBM HTTP Server as a reverse proxy for Rational DOORS Web Access?
2020-05-01 Modifying data connection in Rational DOORS for HP Quality Center Interface Administration tool results in error 'Non-QCI Admin user cannot perform this operation' Attempts to modify data connection in IBM Rational DOORS for HP Quality Center Interface Administration tool results in error 'Non-QCI Admin user cannot perform this operation'
2020-05-01 How to get information on the integration between Rational DOORS and Microsoft Project How do you obtain support and installation files for integration between IBM Rational DOORS and Microsoft Project?
2020-05-01 DOORS Manage Reports does not show module reports Attempts to run the Manage Reports function results in no list of reports generated for modules in IBM Rational DOORS.
2020-05-01 IBM Rational DOORS OSLC integration license usage What kind of licenses are consumed by the IBM Rational DOORS OSLC integration?
2020-05-01 DOORS automatically populates your login ID Is it possible in IBM Rational DOORS to automatically populate your login ID based on the system username value set in your profile when the database is setup to use IBM Rational Directory Server (RDS)?
2020-05-01 The Rational DOORS DXL function "string goodFileName(string)" does not support non-English Unicode characters The Rational DOORS eXtension Language (DXL) function "string goodFileName(string)" does not support non-English Unicode characters.
2020-05-01 Rational DOORS node locked license usage with Rational DOORS Web Access Is it possible to use IBM Rational DOORS node locked (Authorized User) license with IBM Rational DOORS Web Access?
2020-05-01 How to combine Rational DOORS modules How do you combine IBM Rational DOORS modules?
2020-05-01 Logging onto Rational DOORS results in "RDS is not available" error Attempts to log in to IBM Rational DOORS configured with IBM Rational Directory Server (RDS) to use corporate LDAP using Microsoft Active Directory (AD) results in the error message "RDS is not available".
2020-05-01 An error occurs when printing reports in Rational DOORS if an attribute includes an ampersand (&) character If you print a report in IBM Rational DOORS that uses the Rational Publishing Engine or Document Generation feature, and if the report includes an attribute with an ampersand (&) in the attribute name or value, an error occurs. The error occurs when using the JavaScript output function on content that includes an attribute with the ampersand.
2020-05-01 Rational DOORS Interop Server might crash when starting as non-root user Attempts to start IBM Rational DOORS Web Access (DWA) Interoperation Server (Interop) as a non-root user on Linux or Solaris might result in the Interop process crashing under certain circumstances.
2020-05-01 Run and Save As options are grayed out on Rational DOORS DXL – Interaction screen Why are the options "Run" and "Save As" grayed out on the IBM Rational DOORS DXL – Interaction screen?
2020-05-01 IBM Rational DOORS Web Access processes stop after logging out of server Why do the IBM Rational DOORS Web Access (DWA) processes stop after logging out of the server? How can the DWA processes be started so that they do not get killed when logging out of the server?
2020-05-01 Exporting multiple modules data from Rational DOORS to Microsoft Access Can you export multiple modules data from IBM Rational DOORS to Microsoft Access?
2020-05-01 Opening a DOORS module results in error "no access to read attribute 'attributename'" Attempts to open a module in IBM Rational DOORS results in the error "-R-W- DXL: no access to read attribute 'Absolute Number'".
2020-05-01 Rational DOORS Extension Language Encryption Tool Do encrypted DXLs in IBM Rational DOORS 9.0 or earlier work with later versions of Rational DOORS?
2020-05-01 The attribute type in an IBM Rational DOORS partition I am using IBM Rational DOORS 9.2. While in the away database, is it possible to add new values to an enumeration type that defines an attribute? And how?
2020-05-01 Tips to improve performance of Rational DOORS module after ReqIF definition export What tips do you recommend for improving load time of IBM Rational DOORS module after ReqIF export ?
2020-05-01 Making extra fields show up in CQ Links column in IBM Rational DOORS How do you add extra fields to the IBM Rational DOORS CQ Links column?
2020-05-01 Rational DOORS and Rational Directory Server integration: user roles are not retained after migration in SSS mode When IBM Rational DOORS is configured in Server Side Security (SSS) mode, when you migrate users to the Rational Directory Server, the user roles are not retained. User roles default to Standard User.
2020-05-01 DOORS module baseline URL is not correct When you open the module properties for a baseline the URL value is incorrect in IBM Rational DOORS.
2020-05-01 Running custom DOORS scripts results in DXL errors Attempts to run custom DXL scripts fail resulting in DXL interaction error messages after upgrading IBM Rational DOORS.
2020-05-01 IBM Rational DOORS "Lock request timed out" error when opening a folder Attempts to open a folder result in "Lock request timed out" error when using IBM Rational DOORS.
2020-05-01 Heading Numbers are missing when you use RPE Light to export to PDF in Rational DOORS Attempts to use the Rational Publishing Engine(RPE) templates provided with IBM Rational DOORS when exporting to Portable Document Format(PDF) documents results in missing Heading Numbers.
2020-05-01 How to convert Rational DOORS String type attribute to Text type attribute How do you convert IBM Rational DOORS String type attribute to Text type attribute?
2020-05-01 Unable to setup a Formal Module for Shareable Edit mode using Rational DOORS Attempts to setup a Formal Module for Shareable Edit mode result in Error "Problem setting default access control for below objects" when using IBM Rational DOORS.
2020-05-01 Opening a DOORS module results in "Error while parsing file 'rifids' at line 1: expecting RIFDatabaseSignature" Attempts to open an IBM Rational DOORS module results in "Error while parsing file 'rifids' at line 1: expecting RIFDatabaseSignature".
2020-05-01 How to set the default link module in DOORS How do you configure IBM Rational DOORS to use a default link module other than DOORS Links?
2020-05-01 Issue with using TRS/LQE to track resources in Rational DOORS Web Access 9.5 If you have configured your Rational DOORS as a TRS provider, and intend to run LQE queries on "created by" and/or "modified by" data, then any changes to Rational DOORS user email addresses will require you to re-index your Rational DOORS data.
2020-05-01 Is it possible to change owner of Master group for a CPS in DOORS? Is it possible to change owner of Master group for a CPS in IBM Rational DOORS?
2020-05-01 Location of DOORS registry keys on Microsoft Windows 64-bit Operating System Where do you find the IBM Rational DOORS registry keys on a Microsoft Windows 64-bit Operating System?
2020-05-01 IBM Rational DOORS DXL script for listing the history session record of the access in shared or edit mode for a specified module Is there a way to have a log for each time a user is accessing a module.
2020-05-01 View module attributes results in error CRCRD5161E: no such file in DOORS Attempts to view module properties in IBM Rational DOORS results in error "CRCRD5161E: failed to load module attributes: No such file or directory current.ver\types.dtc"
2020-05-01 Rational DOORS Web Access: Troubleshooting 'System memory is exhausted …' message You may successfully install and configure IBM Rational DOORS Web Access (DWA) 1.4, yet shortly after DWA starts, the DWA Interoperation Server will crash with an error reflecting that it ran out of memory. This problem may be caused by a known issue involving DOORS modules with customized indents (APAR PM27346), which is fixed as of DWA 1.4.0.1. You can also work around this issue by removing the customized indents or switching to DWA 1.3.
2020-05-01 Synchronizing task in Rational DOORS for HP Quality Center Interface results in "Thread was being aborted" error Attempts to sync tasks in IBM Rational DOORS for HP Quality Center Interface results in the error "Thread was being aborted".
2020-05-01 Rational DOORS Trace Analysis result includes unexpected modules Attempts to run a recursive trace analysis for incoming links in IBM Rational DOORS results in analysis columns for modules you did not open.
2020-05-01 Database connection error: failed to establish connection. DOORS will now exit When you try to start the DOORS client you receive the error message, "Database connection error: failed to establish connection. DOORS will now exit".
2020-05-01 DOORS-Change upgrade fails at "Enter the Change Server Database path:" Running the upgradeUtil.dxl script to upgrade from the DOORS-Change Interface 5.7 to the OSLC-CM integration in IBM Rational DOORS version 9.3 fails at the step: "Enter the Change Server Database path:"
2020-05-01 How to select a Rational DOORS View in Rational Team Concert or Rational Quality Manager How can IBM Rational Team Concert (RTC) or IBM Rational Quality Manager (RQM) be configured so that is possible to select an IBM Rational DOORS View when a collection as opposed to an individual artifact is required?
2020-05-01 Multi-threaded process capability for DOORS DXL Is it possible to run long number-crunching DXL functions in the background while maintaining the graphic user interface (GUI) in IBM Rational DOORS?
2020-05-01 How to configure the DOORS server to accept a minimum and maximum client version How do you configure IBM Rational DOORS server to restrict connections to a minimum client version and a maximum client version?
2020-05-01 IBM Rational DOORS object change bar colors What do colors red, yellow, blue, and black mean in Rational DOORS object change bar?
2020-05-01 What does TCP_NODELAY as seen in the Flexnet license log means? What does TCP_NODELAY as seen in the Flexnet license log means?
2020-05-01 Opening DOORS URL in web browser fails with page cannot be found error Opening IBM Rational DOORS URL in Web browser results in "Page cannot be found" error.
2020-05-01 How to restore a single module from the IBM Rational DOORS database backup Restoring a single module from the backup of an IBM Rational DOORS database.
2020-05-01 Users are reporting various error messages when trying to archive projects or modules. Example error messages are "Failed to create archive file: could not create output file", "Dynazip error – error creating output file" and "Failed to create module arch Users are reporting various error messages when trying to archive projects or modules. Example error messages are "Failed to create archive file: could not create output file", "Dynazip error – error creating output file" and "Failed to create module arch
2020-05-01 How to migrate from Telelogic DOORS 8.2 to Rational DOORS 9.2 How do you migrate from Telelogic DOORS 8.2 (Telelogic Directory Server (TDS) 3.0: Standalone) to IBM Rational DOORS 9.2 (Rational Directory Server (RDS) 5.1: Corporate)?
2020-05-01 DXL script to check triggers in IBM Rational DOORS Is there any script that can be used to display the triggers in an IBM Rational DOORS module, project and database?
2020-05-01 Rational DOORS displays only the first page in the OLE visualization of a Microsoft Word document When a Microsoft Word document containing more than one page is added as an OLE to an IBM Rational DOORS module, then DOORS displays only the first page of the Microsoft Word document.
2020-05-01 Logging in to the server administration tool results in an authorization operation failed error The error "Authorize Operation Failed:" reports in the DOORS Database Server Administration Tool
2020-05-01 Opening a Microsoft Word document results in "A certificate has expired" error in Rational DOORS Attempts to open a Microsoft Word document results in the error "A certificate (signing or issuer) has expired" using IBM Rational DOORS.
2020-05-01 When attempting to start the license server on Solaris, the following message appears:Vendor daemon died with status 39. When attempting to start the license server on Solaris, the following message appears:Vendor daemon died with status 39.
2020-05-01 Count of "shall", "must", and "will" in a Rational DOORS requirements module How do I count the number of occurences of the words like "shall", "must", and "will" in my Rational DOORS requirements module?
2020-05-01 After an import from Microsoft Word to Rational DOORS, the size of the text in OLE objects has changed. After an import from Microsoft Word to Rational DOORS, the size of the text in OLE objects has changed. How can this be resolved?
2020-05-01 How to resolve the error: "The file 'AKSUSB.sic' on Aladin install disk is needed while installing drivers for a USB dongle" How to resolve the error: "The file 'AKSUSB.sic' on Aladin install disk is needed while installing drivers for a USB dongle"
2020-05-01 DOORS Module Buttons and Keyboard Functions Is there a list of DOORS Module Buttons and Functions (Keyboard shortcuts) to reference?
2020-05-01 Status 'Unloaded' appears for objects in module properties window in Links tab Why does the status ‘Unloaded appear for objects in module properties window in Links tab?
2020-05-01 DOORS Web Access installer fails to start Starting IBM Rational DOORS Web Access(DWA) installer from Command Prompt fails with "LaunchAnywhere Error: Windows error 2 occurred while loading the Java VM".
2020-05-01 Executing activateURL DXL perm in Rational DOORS results in “CreateProcess failed” error Attempts to execute a single line DXL perm 'activateURL' in IBM Rational DOORS results in the error “CreateProcess failed”.
2020-05-01 How to change user type by DXL How do you change the IBM Rational DOORS user type by DXL if the error "Access to this property is denied…" has been encountred?
2020-05-01 Word template used to export data to DOORS How do you know which template to use when exporting data into IBM Rational DOORS?
2020-05-01 Comparing two IBM Rational DOORS modules with each other Is it possible to compare two IBM Rational DOORS modules with each other?
2020-05-01 What is the difference between a standalone/node-locked license and how do I check what type of license I have? What is the difference between a standalone/node-locked license and how do I check what type of license I have?
2020-05-01 Starting Rational DOORS Web Access InterOp, displays normal DOORS client login window The normal DOORS login window comes up when starting the DOORS client using the command line switch "–interop –data 36677@localhost –brokerHost localhost –brokerPort 61616" for starting Rational DOORS Web Access InterOp
2020-05-01 Archiving all projects in DOORS database using DXL script How to Archive all the projects in DOORS using DXL script?
2020-05-01 "You have insufficient access to modify module …" in IBM Rational DOORS What causes the following error when attempting to do an import into a module in IBM Rational DOORS 8.3 and later? You have insufficient access to modify module The same operation was successful in versions prior to DOORS 8.3.
2020-05-01 How to configure DOORS Client communication with a license server while behind a firewall How do you configure an IBM Rational DOORS client to communicate with a license server while behind a firewall?
2020-05-01 User access required to create baselines in IBM Rational DOORS How can you control the ability of a user to create baselines in IBM Rational DOORS?
2020-05-01 RMF/WEXP may not export the ending \n characters IBM Rational DOORS Requirements Management Framework Add-on (RMF) /the Enhanced Word Exporter (WEXP) may not export the ending line breaks.
2020-05-01 Launching Rational DOORS results in error -4,132 Attempts to launch IBM Rational DOORS results in the error "Flexnet licensing error: -4,132".
2020-05-01 How to generate Rational DOORS installation log file How do you generate IBM Rational DOORS installation log file?
2020-05-01 DOORS Attribute is locked with Access Denied Message You can not edit or delete an attribute in IBM Rational DOORS because it has become locked in an access denied state.
2020-05-01 How to create your own certificate for server side security in IBM Rational DOORS How tdo you create your own certificate for server side security in IBM Rational DOORS?
2020-05-01 Compatibility between IBM Rational DOORS 9.6 and older versions What is the version compatibility between IBM Rational DOORS 9.6 and older versions?
2020-05-01 Enabling DCN results in error '-F- DBADMIN: Authorize operation failed : Legacy-encryption password needs reset' Attempts to enable DCN while setting up IBM Rational DOORS Web Access results in the error ‘-F- DBADMIN: Authorize operation failed : Legacy-encryption password needs reset’.
2020-05-01 About LinkModuleDescriptor in DOORS DXL How to add and manage linkset pairings through DXL?
2020-05-01 Browsing a Rational DOORS URL results in "Unable to open DOORS URL" error Attempts to browse IBM Rational DOORS URL results in the error "Unable to open DOORS URL. Failed to start DOORS client. (You must have access to an authenticated DOORS session in order to open a DOORS URL)".
2020-05-01 Why is the IBM Rational DOORS Module view not updated with newly entered objects? The module view is not updated with newly entered objects from other sessions when "View > Refresh" is selected from the module menu.
2020-05-01 Error: Problem communicating with LDAP server: RDS is unavailable and only Administrator logon is permitted I receive "Error: Problem communicating with LDAP server: RDS is unavailable and only Administrator logon is permitted" when launching DOORS 9.2 client.
2020-05-01 IBM Rational DOORS Quality Center Integration logging error: The data provider failed to initialize Where can I look to help troubleshoot issues for the IBM Rational DOORS Quality Center 3.4/3.5 integration if I am getting an error that says "The data provider failed to initialize, if this problem persists contact your administrator" when using the integration Admin Tool?
2020-05-01 Starting the DOORS database server results in error "Database locked by 36677@server…" Attempts to start the IBM Rational DOORS Database Server result in the error "DOORS_DB_SERVER: -E-: Error getting exclusive lock on data: Database locked by server 36677@DOORS_servername …"
2020-05-01 How to find out the total number of users in a DOORS database? How to find out the total number of users in a DOORS database?
2020-05-01 I would like to insert an OLE object into a module but the option is grayed out. Why is this? I would like to insert an OLE object into a module but the option is grayed out. Why is this?
2020-05-01 Change the default open mode for one DOORS module Is it possible to change the default open mode for a specific module in IBM Rational DOORS so that it is READ_ONLY rather than Exclusive Edit?
2020-05-01 How to add a custom DXL to the existing DXL library of Layout columns in Rational DOORS How do you add a custom DXL to the existing DXL library of Layout columns in IBM Rational DOORS?
2020-05-01 I am unable to open OLE Objects which have been inserted as icons from the Traceability column. I am unable to open OLE Objects which have been inserted as icons from the Traceability column.
2020-05-01 If a module is setup for sharing, can I reset it for sharing at a different level? If a module is setup for sharing, can I reset it for sharing at a different level?
2020-05-01 License Troubleshooting Guide License Troubleshooting Guide
2020-05-01 How to log in to Rational DOORS training database What credentials (name and password) do you use for the IBM Rational DOORS training database Easy Start tutorial?
2020-05-01 How to set up shareable access on a module How can you quickly set up shareable access on a module in IBM Rational DOORS so that it can be updated by multiple users?
2020-05-01 How to transfer a DOORS database from one drive or a partition to another How do you move or transfer an IBM Rational DOORS database from one drive or partition to another?
2020-05-01 DOORS generates an Object with "Front matter" as the object heading when a RTF file is imported into DOORS. DOORS generates an Object with "Front matter" as the object heading when a RTF file is imported into DOORS.
2020-05-01 Warning message notes changes will be lost when any changes are made to an IBM Rational DOORS view When I change something in a Rational DOORS view, is there a warning message that mentions that changes made to the view will be lost? If there is, how do I enable it in DOORS?
2020-05-01 "OLE method failed: OLE problem: Could not open macro storage" when exporting from DOORS to Word "OLE method failed: OLE problem: Could not open macro storage" when exporting from DOORS to Word
2020-05-01 Error "Cannot connect to server 36677@server_name; The database is configured to exclude connections from this client version" Error "Cannot connect to server 36677@server_name; The database is configured to exclude connections from this client version"
2020-05-01 Known and Fixed issues in Telelogic DOORS 9.1 Where can I find a list of the known and fixed issues addressed in Telelogic DOORS release 9.1? This technote provides a list of submitted issues along with a brief description and/or work around if available.
2020-05-01 Microsoft Excel CSV import fails to import the multiple enumerated values to Rational DOORS When a Microsoft Excel CSV sheet (with multiple enumerated values separated by a semi-colon) is imported to Rational DOORS; the multiple enumerated values are treated as a single string.
2020-05-01 Rational DOORS OLEs are not launching in the desired application My Rational DOORS OLEs are not opening up in the Application I want them to open up in.
2020-05-01 Error: Invalid password occurred while resetting Administrator's password with -otdbpw switch in Rational DOORS This technote identifies a potential cause and resolution to the errorIBM Rational DOORS error: "DOORS report Invalid password", when you try to reset the Administrator's password by supplying -otdbpw switch.
2020-05-01 How to create a custom module template in Rational DOORS How do you create a custom module template in IBM Rational DOORS?
2020-05-01 Default Link Module not Specified error when creating module links Why do I receive an error that says "This operation cannot be completed. The default link module specified is not a link module." when I try to create links between modules that I have full access to?
2020-05-01 Encryption format for data transfer and store passwords in IBM Rational DOORS What is the encryption format that IBM Rational DOORS uses for data transfer and store passwords?
2020-05-01 Some object text is truncated while using the print to PDF option from a DOORS module Why is some of the object text truncated when printing a DOORS module to PDF?
2020-05-01 DXL Script for launching Internet and Windows Explorer Is there a DXL that can open a specific URL or Windows folder?
2020-05-01 Error "The configuration is invalid" while accessing IBM Rational DOORS Web Access root services URL Attempt to access IBM Rational DOORS Web Access root services URL result in the error "The configuration is invalid".
2020-05-01 DOORS Source and target module names are too long DOORS Source and target module names are too long
2020-05-01 "Failed to initialize database" error while migrating a DOORS database Attempts to migrate an IBM Rational DOORS database results in the error "Failed to initialize database".
2020-05-01 How to move links between link modules manually without using DXL How do you manually move the links between link modules without using DXL in IBM Rational DOORS?
2020-05-01 How can you move a table within a DOORS module? How can you move a table within a DOORS module?
2020-05-01 How to change the default edit mode of a DOORS Module to "Read only" without using a short cut. How to change the default edit mode of a DOORS Module to "Read only" without using a short cut.
2020-05-01 How to monitor users logging on to DOORS How do you monitor the number of users who are logging on to IBM Rational DOORS?
2020-05-01 Option to delete a Discussion missing in IBM Rational DOORS 9.2 There is no 'Delete' button available in the 'Discussions' tab of the Object/Module properties even when logged in as the Administrator in Rational DOORS
2020-05-01 Resizing an OLE to fit in a DOORS column How do you resize an OLE in IBM Rational DOORS to display the entire object?
2020-05-01 Error "Unable to save changes. Would you like to refresh?" while editing or adding user in IBM Rational DOORS The following erros appear while editing or adding user in IBM Rational DOORS, "Unable to save changes. Would you like to refresh?" or "CRCRD5468W Changes cannot be saved. Do you want to refresh the user list?"
2020-05-01 Entry Point Not Found error, when launching ClearQuest clients This technote describes the error "Entry Point Not Found". This occurs when opening IBM® Rational® ClearQuest® with Rational RequisitePro® installed on the same workstation.
2020-05-01 Starting IBM Rational DOORS Web Access at bootup on Linux and UNIX How can I write a script to automatically start IBM Rational DOORS Web Access during a Linux or UNIX server bootup?
2020-05-01 What is the difference between cloning and duplicating modules and when you use these functions? What is the difference between cloning and duplicating modules and when you use these functions?
2020-05-01 Rational DOORS Web Access is not able to login after 20 mins idle time, when using Rational Directory Server This technote identifies a potential cause and resolution to the error: "Invalid user/password". Rational DOORS Web Access (DWA) is not able to login after 20 mins idle time, when using Rational Directory Server
2020-05-01 Selecting Properties generates a DXL No access to the administrator account in IBM Rational DOORS When right clicking on a project name and selecting Properties, generates a DXL "No access to the administrator account" error message
2020-05-01 How to configure DOORS clients to point to a different license server How do you configure an IBM Rational DOORS client on Microsoft Windows to point to a new license server?
2020-05-01 How to create a DXL attribute using a DXL script? How to create a DXL attribute using a DXL script?
2020-05-01 There is a new option 'Reconvert' found if right clicked while editing an Object Text in DOORS 8.0 and above. What does this new 'Reconvert' option do? There is a new option 'Reconvert' found if right clicked while editing an Object Text in DOORS 8.0 and above. What does this new 'Reconvert' option do?
2020-05-01 How to color code DOORS objects based on the attribute value How do you color code objects in IBM Rational DOORS according to their attribute values?
2020-05-01 Archive fails with message "Could Not Write All of Files" Attempts to archive in IBM Rational DOORS results in the message "Could Not Write All of Files" and the item is not archived.
2020-05-01 How to configure MetaGroups in Rational Directory Server 5.1 to list users from different organizational units How do you configure IBM Rational Directory Server 5.1 (Corporate mode) to list a set of selected Users/Groups which fall under different Organizational Units in the Corporate LDAP?
2020-05-01 Launching DOORS results in "System Clock has been set back" error Attempts to launch IBM Rational DOORS results in the licensing error "System Clock has been set back".
2020-05-01 How to uninstall DOORS on UNIX and Linux How do you uninstall IBM Rational DOORS on UNIX and Linux?
2020-05-01 The 'Paragraph Style' attribute does not populate in the managed/unmanaged changes mode The 'Paragraph Style' attribute does not populate in the Managed/UnManaged Changes mode while formal module is configured for using DOORS-Change Integration.
2020-05-01 What is difference between a Patch and a Service Release? What is difference between a Patch and a Service Release?
2020-05-01 Slower performance saving an IBM Rational DOORS module after upgrade Why is it taking long periods of time to save my modules after upgrading Rational DOORS client to 9.2.0.1, 9.2.0.2, or 9.2.0.3?
2020-05-01 Is to possible to move Rational DOORS database server when using the DOORS HP Quality Center Integration? How to update the connection on QCI once the DOORS DB server is moved or migrated to a different server.
2020-05-01 How to identify the unique ID for an item in DOORS database explorer How do you identify the unique ID of an item in the IBM Rational DOORS database explorer window?
2020-05-01 Is there a way to merge Object Text? Is there a way to merge Object Text?
2020-05-01 Cannot select or delete some Linksets from Link Modules in DOORS. Users would not be able to delete some linksets from a Link module in DOORS.
2020-05-01 KC_CI zip file location for DOORS/DOORS Web Access Help setup Where can you find IBM Knowledge Center that should be installed with the product to set up the help for IBM Rational DOORS or IBM Rational DOORS Web Access?
2020-05-01 How can I generate my own 'tdsserverkey.kdb' keystore for TLSv12 communication and use it in a Rational Directory Server (Tivoli) deployment? How can I generate my own tdsserverkey.kdb keystore for TLSv12 communication and use it in an IBM Rational Directory Server (Tivoli) deployment?
2020-05-01 How to start an IBM Rational DOORS Web Access as a Microsoft Windows service How do you start an IBM Rational DOORS Web Access as a Microsoft Windows service?
2020-05-01 Unable to print DOORS 8.2 module on UNIX machine When trying to print a DOORS 8.2 module in UNIX, you may get a error that there is no default printer.
2020-05-01 How to tell if an IBM Rational DOORS module was once part of an RTF import How can you tell whether an IBM Rational DOORS module was once part of an RTF import?
2020-05-01 Setting the location of DOORS temp directory In attempting to restore a DOORS module we ran out of hard disk space. During the restore process, DOORS by default creates a temporary file on the hard disk drive. Is there a way to have DOORS write this file to a different location?
2020-05-01 Why do I get the message 'The object the link refers to is now deleted' and how can I remove this in-link? Why do I get the message 'The object the link refers to is now deleted' and how can I remove this in-link?
2020-05-01 Error message "Unable to open DOORS URL" while trying to browse the Rational DOORS URL When a user tries to browse a Rational DOORS URL, he receives the error: Unable to open DOORS URL. Failed to start DOORS client. (You must have access to an authenticated DOORS session in order to open a DOORS URL)
2020-05-01 Installing Rational DOORS client in silent mode How to do a silenty installation of IBM DOORS Client.
2020-05-01 Incorrect preview of some characters in a MS Office OLE object inserted in Rational DOORS Some characters can be incorrectly displayed in the preview of a MicroSoft Office Object Linking and Embedding (OLE) object inserted in IBM Rational DOORS, while correctly displayed once the OLE Object is activated.
2020-05-01 How to improve performance opening DOORS modules with layout DXL columns How can you improve the time required to open an IBM Rational DOORS module that contains layout DXL columns in the default view?
2020-05-01 How to populate an attribute column from one module to another when there are links between the two modules in Rational DOORS How to populate an attribute column from one module to another when there are links between the two modules.
2020-05-01 How to change the display format for a 'Date' type attribute in Rational DOORS How do you change the display format for a 'Date' type attribute in IBM Rational DOORS?
2020-05-01 Can the link mapping be changed in a DOORS link module Is it possible to change the mapping of an existing link module in IBM Rational DOORS?
2020-05-01 System requirements and product compatibility entries are out of date in the help for Rational DOORS version 9.3 and 9.4 and Rational DOORS Web Access version 1.4 and 1.5 The online help for previous releases include release notes (readme files) for IBM Rational DOORS version 9.3 and version 9.4 and Rational DOORS Web Access version 1.4 and 1.5. These release notes list system requirements and compatible products. In some cases, this information is out of date.
2020-05-01 Modifying the object identifier prefix in IBM Rational DOORS How to modify the object identifier prefix of a module in Rational DOORS?
2020-05-01 'undelete' menu option is grayed out in DOORS You can not restore deleted objects because the 'undelete' option is disabled for certain objects in an IBM Rational DOORS module.
2020-05-01 Is it possible run multiple FLEXlm license servers on one machine or have one license server handle multiple licenses? Is it possible run multiple FLEXlm license servers on one machine or have one license server handle multiple licenses?
2020-05-01 How to troubleshoot start up issues with Rational DOORS How do you troubleshoot start up issues with IBM Rational DOORS?
2020-05-01 Can DOORS import spreadsheet data with hierarchy Is it possible to use IBM Rational DOORS file import to bring in spreadsheet data and keep the object hierarchy into IBM Rational DOORS?
2020-05-01 Restarting DOORS Database server if DOORS Web Access crashes Is it necessary to restart the DOORS Database server when DOORS Web Access crashes?
2020-05-01 How to change an attribute for multiple objects How do you change the attribute value for multiple objects in one step rather than editing each object individually using IBM Rational DOORS?
2020-05-01 IBM Rational DOORS Web Access hangs during login This tech note explains how to recover when your browser hangs while trying to log into IBM Rational DOORS Web Access.
2020-05-01 Discussions Access tab is greyed out in DOORS The Set Discussions Access options are disabled on the Discussions Access Tab of the database properties in IBM Rational DOORS.
2020-05-01 How to enable IBM Rational DOORS Database Server logging How do you enable IBM Rational DOORS Database logging?
2020-05-01 Error ‘No license available’ when attempting to login to IBM Rational DOORS Web Access using a USER_BASED license When using a USER_BASED license and attempting to login to IBM Rational DOORS Web Access, getting error ‘No license available’
2020-05-01 DOORS does not support using the evalTop_() command in a trigger If you try to run the evalTop_ command via an IBM Rational DOORS trigger, you will get an error window with a DOORS exception. This command should not be used in a trigger.
2020-05-01 Uninstalling DOORS 6.x using Add/Remove Programs is not working. How can it be uninstalled? Uninstalling DOORS 6.x using Add/Remove Programs is not working. How can it be uninstalled?
2020-05-01 Read Locked Data message displayed in the module history When you open the module history IBM Rational DOORS displays 'Read Locked Data' entries.
2020-05-01 Pasting attribute 'Object Text' to clipboard failed with error message: 'OLE problem: Command failed' for object 1 When exporting IBM Rational DOORS module to Microsoft Word, following error occurs: "Error pasting attribute 'Object Text' to clipboard failed with error message: 'OLE problem: Command failed' for object 1".
2020-05-01 DOORS modules take longer to save when DCNs are enabled Why do IBM Rational DOORS modules take longer to save when Data Change Notifications (DCNs) are enabled?
2020-05-01 Protocols that are used by IBM Rational DOORS What Protocols are used by IBM Rational DOORS?
2020-05-01 Exporting fails with "Unregistered OLE objects will be exported as pictures" message Error "Unregistered OLE objects will be exported as pictures" encountered while exporting a module in IBM Rational DOORS to Microsoft Word
2020-05-01 How to configure email notification in DOORS How do you configure email notification in IBM Rational DOORS?
2020-05-01 Copy and Paste an IBM Rational DOORS module does not reset the baseline numbers After using Copy and Paste to copy an IBM Rational DOORS module, the baseline number is not reset even though the baselines are not copied. Should the numbering then restart at zero?
2020-05-01 How to change font size for Object Heading or Text in a DOORS module How do you change the font size for Object Heading or Text in IBM Rational DOORS module?
2020-05-01 Running DXL containing Japanese characters as batch fails with "badly formed token" error Attempts to run a DXL containing Japanese characters as a batch file results in "badly formed token" error in IBM Rational DOORS.
2020-05-01 How to restore a Project or Module archive How do you restore an IBM Rational DOORS Project or Module archive?
2020-05-01 How to find the Rational DOORS database server build number How do you find the IBM Rational DOORS database server build number?
2020-05-01 About importing a PDF file Is it possible to import a PDF file directly from IBM Rational DOORS?
2020-05-01 DOORS client error: DXL Server Failed IBM Rational DOORS client is terminated with "DXL Server Failed" error.
2020-05-01 Count the number of incoming links to a Rational DOORS module How do I count the number of links, both incoming and outgoing for one of my requirements module in Rational DOORS.
2020-05-01 "Read Locked Data" displayed in the DOORS history The history record shows "Read Locked Data" even though you have full access to the module in IBM Rational DOORS.
2020-05-01 Is there a limit on the size of a DOORS database? Is there a limit on the size of a DOORS database?
2020-05-01 Tips to improve Rational DOORS performance What tips do you recommend for improving IBM Rational DOORS performance?
2020-05-01 DOORS LOCALDATA issue with Citrix How can I avoid the following error message I get when I try to login to my DOORS client through Citrix? The full error message is as follows: "Directory 'C:\Documents and Settings\\Application Data\Telelogic\DOORS\TEMP' specified by LOCALDATA does not exist"
2020-05-01 How to assign a specific port to the Telelogic DAEMON How do you assign a specific port to the Telelogic DAEMON in order to resolve "FLEXnet Licensing Error: -96, 491" in IBM Rational DOORS?
2020-05-01 How to temporarily disable all triggers in a DOORS database How do you temporarily disable all the triggers in the IBM Rational DOORS database?
2020-05-01 Rational DOORS Web Access Broker console showing OutOfMemory error IBM Rational DOORS Web Access Broker console showing OutOfMemory error.
2020-05-01 How to test SMTP server from DOORS How can you test the connectivity between the IBM Rational DOORS Client and the SMTP server?
2020-05-01 Export to Microsoft Word results in missing Table of Contents using IBM Rational DOORS Attempts to export to Microsoft Word from Document Generation using IBM Rational DOORS result in the Table of Contents not being generated
2020-05-01 The DOORS URL is not resolved by a browser in Windows Environment The DOORS URL is not resolved by a browser in Windows Environment
2020-05-01 I already have FLEXlm installed and now wish to install DOORS. How do I run another FLEXlm service for DOORS without re-installing FLEXlm? I already have FLEXlm installed and now wish to install DOORS. How do I run another FLEXlm service for DOORS without re-installing FLEXlm?
2020-05-01 Meaning of eyeglass symbol in module properties What do the eyeglass icons mean in the IBM Rational DOORS module properties?
2020-05-01 Users favorites are not available or outdated in the DOORS Client When using the IBM Rational DOORS client users do not see anything in their favorites list or they are seeing older entries.
2020-05-01 Creating a linkset pair results in "Unable to add linkset pairing" error Attempts to create a linkset pair for an IBM Rational DOORS Formal module results in the error "Unable to add linkset pairing: you do not have control access".
2020-05-01 Rational Directory Server Support for Windows Server 2012 Is Rational Directory Server supported on Windows Server 2012?
2020-05-01 Migrating to Rational DOORS v9.x results in error "Failed to initialize database .." Attempts to migrate IBM Rational DOORS database from v8.x to v9.x results in the error: "Failed to initialize database: Could not create relational store folder"
2020-05-01 Configuring a Telelogic DOORS DEMO license file on a Microsoft Windows DOORS client How to configure Telelogic DOORS DEMO license file?
2020-05-01 How to turn off DOORS database server logging without stopping DOORS How do you turn off logging for IBM Rational DOORS without stopping or restarting the DOORS Database service?
2020-05-01 Starting DOORS database service fails with Error 1067 Attempts to start IBM Rational DOORS database sever service fails resulting in the error "Could not start DOORS DB Server Error 1067: The process terminated … "
2020-05-01 DOORS export to Excel column limit Is there a limit to the number of columns that can be exported to Microsoft Excel from a module in IBM Rational DOORS ?
2020-05-01 About restoring page setup layouts in IBM Rational DOORS How can I restore page setup layouts in IBM Rational DOORS?
2020-05-01 Error "Create Process failed" while navigating the DOORS URL from Microsoft Word or Outlook Why do I receive an error saying "Create Process failed" while trying to navigate a DOORS URL from Microsoft Word or Outlook?
2020-05-01 Deleting a DOORS data fails with error "Insufficient access" Attempts to delete a project or module in IBM Rational DOORS results in the error "Insufficient access".
2020-05-01 DOORS module opens is very slow Why does it take so long to open a module in IBM Rational DOORS?
2020-05-01 Can you change the font for specific objects in Rational DOORS Can you change the font for specific objects in IBM Rational DOORS?
2020-05-01 DXL error while opening an IBM Rational DOORS module configured for the DOORS-Change integration How can I correct DXL errors while trying to open the IBM Rational DOORS module which is configured for DOORS-Change integration in Rational DOORS Web Access webpage.
2020-05-01 How to copy Analysis Wizard link information to a text attribute How do you copy the Analysis Wizard link information into a text attribute using IBM Rational DOORS?
2020-05-01 How to delete DOORS module baselines How do you delete a module baseline in IBM Rational DOORS ?
2020-05-01 How to disable the DOORS welcome screen How do you disable the IBM Rational DOORS 'Welcome' screen appearing after logging into DOORS 9.1 or 9.2 for all users?
2020-05-01 Error: "Unable to create DOORS URL interface: lock file failed" when launching a DOORS client The error "Unable to create DOORS URL interface: lock file failed" occurs upon launching DOORS Client application
2020-05-01 How to centralize DOORS DXL scripts How can you centralize DXL scripts so that they are available to all users in IBM Rational DOORS?
2020-05-01 How to reset the instance ID of the DOORS DDBS service? How to reset the instance ID of the DOORS DDBS service?
2020-05-01 How to run a DXL script automatically in Rational DOORS How do you run a DXL script automatically when you login to IBM Rational DOORS?
2020-05-01 The following DXL error appears when trying to Show Deletions using View – Show – Deletions to a New Formal Module:-R-E- DXL: config/menuFns.inc:563 An unexpected error has occurred: doors.exe caused an EXCEPTION_ACCESS_VIOLATION in module door… The following DXL error appears when trying to Show Deletions using View – Show – Deletions to a New Formal Module:-R-E- DXL: config/menuFns.inc:563 An unexpected error has occurred: doors.exe caused an EXCEPTION_ACCESS_VIOLATION in module door…
2020-05-01 About Rational DOORS System Attributes What are IBM Rational DOORS System Attributes and how can you make them visible?
2020-05-01 DOORS module fails to open in exclusive edit mode results in error "unable to open module …no such file or directory" Attempts to open a module exclusive edit in IBM Rational DOORS result in the error "DOORS report Unable to open module '/A Project/Requirements' No such file or directory".
2020-05-01 Error "item not in expected folder…" when archiving a project by using IBM Rational DOORS In IBM Rational DOORS attempting to archive a project fails with a message window "Item not in expected Folder failed to lock archive item … for inclusion in archive"
2020-05-01 IBM Rational DOORS OSLC links to module views fail on client computer running Internet Explorer 10 or earlier When creating OSLC links from an IBM Rational DOORS client to Rational DOORS Web Access, links to module views fail if the client computer is running Microsoft Internet Explorer 10 or earlier.
2020-05-01 Unable to add objects in IBM Rational DOORS after sorting the module Why can't I add an object in a module after sorting a column in IBM Rational DOORS?
2020-05-01 Exporting a view from Engineering Requirements Management DOORS to a CSV file appears corrupt in MS Excel Why does a CSV file appear corrupted in MS Excel after exporting a view from IBM Engineering Requirements Management DOORS (DNG)?
2020-05-01 DOORS spelling check can only perform spelling check on Object Heading and Object Text attributes In IBM Engineering Requirements Management DOORS client, when performing spelling check on a module where many custom text and string attributes defined, only Object Heading and Object Text can be selected for spelling check, not any other text or string attributes.
2020-05-01 Rational Directory Server Support for Windows Server 2016 Is Rational Directory Server supported on Windows Server 2016?
2020-05-01 Custom templates for IBM Rational DOORS Word export How can I use custom templates with the standard Rational DOORS export?
2020-05-01 Lifecycle Query Engine failed with error CRLQE0817E when adding data source for DWA. When adding IBM Rational DOORS as a data source, if "Rootservices URL" option is chosen, IBM Jazz Reporting Service (JRS) Lifecycle Query Engine (LQE) is unable to determine the type of Tracked Resource Set (TRS) and thus fails with the message "CRLQE0817E Empty value for key type".
2020-05-01 In the Rational DOORS client, opening help in an external browser fails In the Rational DOORS client for Windows, if you set the Help Preferences option to open help in an external browser, the help fails to open after you restart the client.
2020-05-01 Overview of installation for IBM Rational DOORS Change Management 9.3.x interface using OSLC The installation of the IBM Rational DOORS-Change interface is missing some documentation, but also the information is split across many sections of the Rational DOORS documentation. This document is to simplify the installation process
2020-05-01 How to map custom attributes from Rational Team Concert to Rational DOORS for Requirements Change Management workflow. How do you map custom attributes from IBM Rational Team Concert to IBM Rational DOORS for Requirements Change Management workflow?
2020-05-01 DOORS: cannot see report Cannot see created report. This includes the Administrator user.
2020-05-01 DOORS Error: The user record cannot be edited. Unable to acquire user record lock Receive error when trying to edit user "The user record cannot be edited. Unable to acquire user record lock.".
2020-05-01 Defining the DOORS Client "Home" path to a local path Can the DOORSHOME "Home" path for IBM Rational DOORS (DOORS) be located anywhere or do restrictions exist?
2020-05-01 Error "You do not have sufficient access rights.." reviewing RCR from IBM DOORS Attempts to review RCR using IBM DOORS results in the error "You do not have sufficient access rights to review RCRs for module "
2020-05-01 Error "CRRDB0049E:Invalid credentials : Invalid Admin dn or password." in IBM Rational Directory Server You are receiving the error "CRRDB0049E:Invalid credentials : Invalid Admin dn or password." using IBM Rational Directory Server.
2020-05-01 Permissions for closing, reopening, and deleting discussions in IBM Rational DOORS What permissions are needed when closing, reopening, and deleting discussions in IBM Rational DOORS?
2020-05-01 Using F5 or Shift+F5 does not refresh module content in IBM DOORS Why using F5 or Shift+F5 does not refresh module's content (Object Text or Object Headings) in IBM DOORS?
2020-05-01 Migrating an IBM Rational DOORS database from a Unix Server to a Microsoft Windows Server How to migrate a Rational DOORS database from Unix Server to a Microsoft Windows Server
2020-05-01 How to change your role in DOORS CPS How can you gain access to configure the Change Proposal System (CPS) in IBM Rational DOORS?
2020-05-01 Creating Change Management template in Rational DOORS does not list any values for the RCR Submit Form Attempts to create a new Change Management template in IBM Rational DOORS gives an empty drop down for the RCR Submit Form option
2020-05-01 ReqIF import into DNG fails to load with error: CRRRS8692E Multiple attribute values were specified Attempts to import ReqIF definition for a module exported from IBM DOORS 9 into IBM Engineering Requirements Management DOORS (DNG) is failing with the error: CRRRS8692E Multiple attribute values were specified
2020-05-01 How to install IBM Rational DOORS in silent mode How do you perform an IBM Rational DOORS silent installation?
2020-05-01 How to control which DOORS client is opened for export from Microsoft Word to DOORS If an export from Microsoft Word to DOORS is initiated the wrong DOORS client version is used. How can I control which DOORS client is opened for export ?
2020-05-01 Rational DOORS Team Foundation Server addon does not work with the Microsoft Visual Studio Shell The Team Foundation Server (TFS) addon for IBM Rational DOORS is not compatible with the Microsoft Visual Studio Shell.
2020-05-01 DOORS Web Access database explorer keeps loading for a long time after login IBM Engineering Requirements Management DOORS Web Access database explorer keeps loading for a long time after login
2020-05-01 Error starting newly installed Rational DOORS client: err k32getprocessmemoryinfo KERNEL32.dll Receive error the procedure entry point k32getprocessmemoryinfo could not be located in the dynamic link library KERNEL32.dll.
2020-05-01 Rational DOORS: Unable to delete a project that is from a failed archive restore Unable to delete a Project even with Administrator Login Account.
2020-05-01 Getting CRRRS6254E error when accessing the DNG TRS feed Attempts to access the Tracked Resource Set (TRS) feed for IBM Engineering Requirements Management DOORS (DNG) results in error: CRRRS6254E An error response was received from the Jazz Team Server. Status=400. Message: CRJAZ0977I The "com.ibm.team.jazz.foundation.enterprise-v3" server license policy does not allow the "com.ibm.team.jis.trs.read" operation.
2020-05-01 Location of a list of errors that occur during installation of IBM Rational DOORS and HP Quality Center Integration Where can you find a list of known errors that occur during installation of IBM Rational DOORS and HP Quality Center Integration?
2020-05-01 IBM Rational DOORS DXL attribute is not exporting with formatting in Microsoft Excel Using displayRichWithColourstringOf(res) function does not have correct formatting after exporting to Microsoft Excel
2020-05-01 After upgrading to Red Hat Enterprise Linux 6.6 Rational DOORS interoperation server fails to start If you upgrade from Red Hat Enterprise Linux (RHEL) version 6.4 or 6.5 to 6.6, the IBM Rational DOORS interoperation server fails to start.
2020-05-01 DWA: How to block access for default port 8080 How can you block access for DWA default port 8080?
2020-05-01 CRCRW90020E error is seen in DWA when running the Requirement Management job in DCC Error is seen in IBM Rational DOORS Web Access (DWA) when running the Requirement Management job in Data Collection Component (DCC): "CRCRW90020E Unable to get DOORS resources from DOORS Web Access"
2020-05-01 You cannot create an OSLC link from the Rational DOORS client to a Rational Team Concert 5.0 work item Attempts to create an OSLC link from an object in the IBM Rational DOORS client (version 9.6 and earlier) to a work item in IBM Rational Team Concert version 5.0 results in the link not being completed because some required fields are not visible in the user interface.
2020-05-01 How to check if IBM Rational DOORS is pointing to the correct RDS server. How do you check if IBM Rational DOORS is pointing to the correct Rational Directory Server (RDS) instance?
2020-05-01 Image file formats supported by Rational DOORS Client to insert images directly into Rational DOORS objects from file What image file formats are supported by IBM Rational DOORS Client to insert images directly into DOORS objects from file?
2020-05-01 How to enable doors.dot macro in Microsoft Word How do you enable the IBM Rational DOORS doors.dot macro when it is disabled at the startup of Microsoft Word?
2020-05-01 Rational DOORS: RCR Control module does not save unmanaged attribute RCR Control module does not save unmanaged attribute.
2020-05-01 Can IBM Rational DOORS Partition files (.par) be opened with the program QuickPAR Can IBM Rational DOORS Partition files (.par) be opened with the program QuickPAR?
2020-05-01 DOORS: Read-locked text problems Some user see "read locked data" in Rational DOORS module.
2020-05-01 Rational DOORS: new user does not have access to section after shareable edit set Setup shareable edit and add new user to module. The new user does not have access to lower lever of section.
2020-05-01 IBM Rational DOORS database server restart fails after upgrading to 9.6.1.6 or later After upgrading a Windows installation of the IBM Rational DOORS database server from a version that is earlier than 9.6.1.6 to version 9.6.1.6 or later, the database server fails to restart.
2020-05-01 IBM Rational DOORS Fork Failed error when archiving Fork Failed error when archiving
2020-05-01 How to run a triple redundant license server How do I run a triple redundant license server?
2020-05-01 How to point to new corporate LDAP server in IBM Rational Directory Server? How do you update or modify the corporate LDAP server information in IBM Rational Directory Server?
2020-05-01 QCI: DXL errors during sync- String is not in rich text Receive DXL errors when doing sync "String is not in rich text format -I- DXL: execution halted".
2020-05-01 Opening a DOORS module results in baseWindowCallbacks.inc DXL error When a module is opened, the following DXL error is displayed-R-E- DXL: &lt;config/baseWindowCallbacks.inc:1560&gt; An unexpected error has occurred.Backtrace:&lt;config/baseWindowCallbacks.inc:1823&gt;&lt;config/baseWindowCallbacks.inc:1823&gt;&lt;config/baseWindowCallbacks.inc:1823&gt;&lt;config/baseWindowCallbacks.inc:1823&gt;&lt;config/baseWindowCallbacks.inc:1823&gt;&lt;config/baseWindowCallbacks.inc:1823&gt;&lt;config/baseWindowCallbacks.inc:1823&gt;&lt;config/baseWindowCallbacks.inc:1823&gt;&lt;confi
2020-05-01 Opening a Microsoft Word document results in "A certificate has expired" error message for macro irdrmfao.dot Attempts to open a Microsoft Word document result in the error "A certificate (signing or issuer) has expired" when using IBM DOORS Requirements Management Framework Add-on. (RMF)
2020-05-01 Unable to edit attribute types in IBM Engineering Lifecycle Management DOORS Why am I unable to edit attribute types in IBM Engineering Lifecycle Management (ELM) DOORS?
2020-05-01 Is it possible to GET the Object Number of a requirement from IBM DOORS Web Access using the OSLC API Is it possible to GET the Object Number of a requirement from IBM DOORS Web Access using the OSLC API?
2020-05-01 DOORS is giving intermittent error when opening or inserting OLE objects IBM Rational DOORS will give a diagnostic log intermittently when a eDOCS DM Document OLE object is inserted and\or when it is opened. This is caused by the Rich Edit Component in Windows and the same behavior can be observed on Wordpad at the same time this occurs in DOORS.
2020-05-01 DOORS opening DXL Reference Manual fails with "No Java virtual machine" error In DOORS, open DXL Reference Manual from menu Help &gt; DXL Reference Manual, the following error is displayedA Java Runtime Environment (JRE) or Java Development Kit (JDK)must be available in order to run Help. No Java virtual machinewas found after searching the following locations:in your current PATH
2020-05-01 How to enable hot keys in DOORS addins menus How can you set up hot keys to access custom addins menus in IBM Rational DOORS clients?
2020-05-01 DOORS: Error parsing file when user logs in to DOORS When logging in to Rational DOORS, receive error parsing file /v6data/users/u000000000000d5a.dt at line 1 expecting History.
2020-05-01 Error starting IBM DOORS Database Service: DOORS_DB_SERVER: -E-: Error getting exclusive lock on data: Database locked by server Unable to start IBM DOORS Database service and getting following error:"DOORS_DB_SERVER: -E-: Error getting exclusive lock on data: Database locked by server"
2020-05-01 How to export Object history in IBM Rational DOORS How can I export the history of individual objects from a formal module in Rational DOORS?
2020-05-01 How to open a Microsoft PowerPoint object in IBM Rational DOORS in edit mode How can you open a Microsoft PowerPoint object in IBM Rational DOORS modules in edit mode, instead of presentation mode?
2020-05-01 When opening Rational DOORS help, an error might occur: "Failed to create the Java Virtual Machine" When you open the Rational DOORS help from within the client, an error might occur: "Failed to create the Java Virtual Machine." This error occurs if you are working in a Rational DOORS client that was launched by using an icon, menu command, or shortcut whose path contains special characters or non-English characters. Desktop icons and the Start menu commands might include the path with the user name. For example, Desktop icons are typically stored in the user name directory: C:\Users\user_name\Desktop. If
2020-05-01 DOORS baseline data stored in .mod folder Is module baseline data located in the current module's .mod folder?
2020-05-01 Updating JRE for Rational Directory Server (Tivoli) 5.2.1 How can I update the JRE used with Rational Directory Server 5.2.1?
2020-05-01 DOORS and DOORS Web Access still checking out license from the old server IBM Rational DOORS and DOORS Web Access still check out license from the old server after updating the environment variable to point to the new license server.
2020-05-01 DOORS – Open an external link for a file which DOORS does not recognize a file type DOORS cannot open a file which file type is not recognized in OS level.
2020-05-01 Error message notes DXL: execution halted -R-E- DXL: <wizard/welcome/welcomewiz.dxl:575> An unexpected error has occurred The DXL crash error message occurs after entering the username, password and clicking "OK" in the "Login – DOORS" dialog box.
2020-05-01 Activating an image pasted into a DOORS object results in "This object is a static DIB and cannot be activated" error Attempts to activate an image pasted into an IBM Rational DOORS object results in the error "This object is a static DIB and cannot be activated".
2020-05-01 Importing a ReqIF file exported results in duplicate artifact attribute types being created Attempt to import a ReqIF file exported from IBM Rational DOORS results in duplicate artifact attribute types being created in IBM Rational DOORS Next Generation.
2020-05-01 Editing or changing "Absolute Number" of a DOORS object Is it possible to edit or change the "Absolute Number" of an object in IBM Rational DOORS?
2020-05-01 Linking from IBM Rational Quality Manager to IBM Rational DOORS How do you create a link from IBM Rational Quality Manager to IBM Rational DOORS?
2020-05-01 Download IBM Rational DOORS Safety Manual Where can you download IBM Rational DOORS Safety Manual?
2020-05-01 In DOORS client 9.6.1.4, Unable to follow links (in or out) using Link indicator Using the IBM Rational DOORS 9.6.1.4 client, there is an issue with following links (both in-links & out-links) via the link indicator.
2020-05-01 In DOORS version 9.7, the Help menu opens the documentation for version 9.6.1 In IBM Engineering Requirements Management DOORS version 9.7, the Help menu opens the documentation for version 9.6.1.
2020-05-01 Loading a view of a module in Rational DOORS 9.6.1.10 (or higher) results in warning: "Argument 1 (32 bit int) was passed with a 64 bit value" Attempts to open a view of a module in IBM Rational DOORS 9.6.1.10 (or higher) gives a DXL warning which included the message "Argument 1 (32 bit int) was passed with a 64 bit value"
2020-05-01 Cannot permanently delete change proposal attribute Modify an existing attribute that is associated with an open Change Proposal System causes issues with CP.
2020-05-01 How to get full path and name using the unique ID for a Module in IBM Rational DOORS How to get full path and name using the unique ID for a Module in IBM Rational DOORS
2020-05-01 How to show DOORS requirement links in Test Script steps How do you show a link between a Test Script step and an IBM Rational DOORS requirement in Test Scripts view in IBM Rational Quality Manager (RQM)?
2020-05-01 About DOORS license TIMEOUT option Is the license TIMEOUT option in FLEXlm supported by IBM Rational DOORS?
2020-05-01 IBM Rational DOORS Database platform structure What platform structure does Rational DOORS database uses?
2020-05-01 Opening a module crashes Rational DOORS client with EXCEPTION_ACCESS_VIOLATION Attempts to open the specific module in IBM Rational DOORS client results in a crash with EXCEPTION_ACCESS_VIOLATION error.
2020-05-01 About DOORS linkset paring Is linkset pairing required to establish links in IBM Rational DOORS?
2020-05-01 DXL script results in error "unknown Object attribute" Attempts to run a DXL script in IBM Rational DOORS to retrieve object number information results in error "unknown Object attribute".
2020-05-01 DOORS-Change Integration: Rational Change for DOORS Interface 5.7.0.7 support and DOORS 9.4 Can I install and use the IBM Rational Change for DOORS Interface 5.7.0.7 with IBM Rational DOORS 9.4?
2020-05-01 Switching the IBM Rational DOORS Database from the Rational DOORS client How to configure IBM Rational DOORS client to point to different IBM Rational DOORS Database?
2020-05-01 How to change Rational DOORS menu items to English after installing on a German locale How do you change only the menu items to English after installing IBM Rational DOORS 9.2.0.4 or newer onto a German operating system?
2020-05-01 Error "Cannot create working copy" while using IBM Rational DOORS to Rational Team Concert Error "Cannot create working copy" in IBM Rational DOORS while creating artifact to Rational Team Concert
2020-05-01 Open DOORS module results in error: CRCRD5161E Failed to load module attributes… Attempts to open an IBM Rational DOORS module result in the error, "failed to load module attributes…".
2020-05-01 How to control Object Headings/Text attribute access for module setup for Shareable Edit mode in IBM Rational DOORS Can you set up a IBM Rational DOORS module for Shareable Edit and also have the Object Heading/Object Text set so that the user has only read access to them but write access to all other attributes.
2020-05-01 Rational DOORS Client on Microsoft Windows 7 Is IBM Rational DOORS client supported on Microsoft Windows 7 operating system?
2020-05-01 Add new users to a user group in DOORS How can you add another user to a list of users in IBM Rational DOORS?
2020-05-01 Data modified in IBM Rational DOORS (Rich Client) is not being displayed in DOORS Web Access on hitting 'Refresh' Why is the data modified in IBM Rational DOORS (rich client) not reflecting in DOORS Web Access on hitting the 'Refresh' button?
2020-05-01 How to configure Rational DOORS client to display preview window for internal links How do you configure IBM Rational DOORS client to display preview window for internal links?
2020-05-01 Importing RIF package results in SAX Parsing Fatal Error Attempts to import a RIF package results in SAX Parsing Fatal Error when using IBM Rational DOORS.
2020-05-01 About DOORS absolute numbers What controls the creation and format of the object absolute number in IBM Rational DOORS?
2020-05-01 How to insert bullets and indents using DXL How can you automate bullet and indent functionality using DXL in IBM Rational DOORS?
2020-05-01 How to change the scope of an existing DOORS trigger How do you change the scope of an existing IBM Rational DOORS trigger?
2020-05-01 How to close or delete discussions in a DOORS formal module How do you close or delete a discussion in a module you did not create in IBM Rational DOORS?
2020-05-01 DOORS option to move objects is disabled What permission is required to move objects in IBM Rational DOORS modules?
2020-05-01 Starting Rational DOORS database service results in "The service did not respond" error Attempts to start IBM Rational DOORS database service results in the error "The service did not respond".
2020-05-01 About Rational DOORS purge functionality Is it possible to restrict or remove permission to purge deleted objects in IBM Rational DOORS?
2020-05-01 Location of patches for IBM Rational DOORS Where can you locate available patches to download for IBM Rational DOORS?
2020-05-01 Maximum number of DOORS attributes Is there a maximum number of attributes you can define in an IBM Rational DOORS module?
2020-05-01 DOORS module export results in "OLE method failed…This method or property is not available" error Attempts to export a module in IBM Rational DOORS to Microsoft Word results in the error "OLE method failed: problem with OLE Argument names: This method or property is not available because the Clipboard is empty or not valid".
2020-05-01 Locating the license server debug log file I am using a license server to check out licenses. Where can I find the license debug log file location?
2020-05-01 Starting IBM Rational DOORS database server results in "Incompatible database format" error Attempts to start the DOORS database result in the "Error failed to initialize database: Incompatible database format" error.
2020-05-01 How to create Implementation Request in Rational DOORS when the module is configured for Change Management How do you create Implementation Request in IBM Rational DOORS when the module is configured for Change Management?
2020-05-01 DOORS-Change Integration: Creating a template using OAuth authentication I want to use OAuth for authentication between IBM Rational DOORS 9.3.0.2 or higher and IBM Rational Change. How do I set this up?
2020-05-01 Setting up an IBM Rational DOORS module for sharing at levels greater than 4 How to setup an IBM Rational DOORS module for sharing at levels greater than 4
2020-05-01 Difference between the options 'Current object' and 'Current selection' while saving a View in a IBM Rational DOORS Formal Module. What is the difference between the options 'Current object' and 'Current selection' while saving a View in a IBM Rational DOORS Formal Module?
2020-05-01 How to display linked object custom attributes in a column How do you display in a column the custom attributes from a linked object in other modules using IBM Rational DOORS?
2020-05-01 About the Requirements Interchange Format What is the Requirements Interchange Format that is used in IBM Rational DOORS?
2020-05-01 Cannot select a requirement when linking to Rational DOORS module from Rational Rhapsody When an OSLC integration is configured between IBM Rational DOORS and IBM Rational Rhapsody, you cannot select a remote Rational DOORS module when you attempt to create a link from Rational Rhapsody.
2020-05-01 Managing IBM Rational DOORS users and groups with IBM Rational Directory Server How do you manage users, groups, and access rights in IBM Rational DOORS after it is integrated with IBM Rational Directory Server (RDS)?
2020-05-01 About IBM Rational DOORS protocolhandler.exe What is the purpose of the protocolhandler file installed in the binary directory of IBM Rational DOORS?
2020-05-01 Explanation of permissions, configurations, and modifications made by the Set Access Permission Wizard What exactly does the Set Access Permission Wizard do?
2020-05-01 Upgrading Rational DOORS Web Access results in "ssl_error_rx_record_too_long" error After upgrading to IBM Rational DOORS Web Access version 1.4.0.4, you get an error message: SSL received a record that exceeded the maximum permissible length – (ssl_error_rx_record_too_long).
2020-05-01 How to open OLE Objects in native application from Rational DOORS when the OLEs are displayed as editable information How do you open OLE Objects in native application in Windows 2008 machine from IBM Rational DOORS when the OLEs are displayed as editable information in the Module?
2020-05-01 Launching DOORS results in "This database is configured to use system login names" Attempts to launch IBM Rational DOORS results in the error "Error: This database is configured to use system login names, and there is no user account associated with your system login name. Login has failed."
2020-05-01 About DOORS archives and temporary data files What are the ar.zip files in the IBM Rational DOORS data directory?
2020-05-01 Connecting to DOORS example data results in "cannot connect to server" error Attempts to connect to IBM Rational DOORS example database on Microsoft Windows 7 results in the error "Cannot connect to server".
2020-05-01 How to configure Rational DOORS database server and client for compliance with NIST SP 800-131A How do you configure IBM Rational DOORS database server and client for compliance with NIST SP 800-131A ?
2020-05-01 How to modify or change the default IBM Rational DOORS Database name on DOORS Web Access welcome screen How do I modify or change default IBM Rational DOORS Database name "DOORS ERS Repository" when using IBM Rational DOORS Web Access.
2020-05-01 Starting IBM Rational DOORS results in error "Cannot connect to server" Attempts to start IBM Rational DOORS results in the error "Cannot connect to server 19353@IBM-A5A7N7VIQU0 Server not found".
2020-05-01 About DOORS Enumeration type value related number What is the purpose of the related number for an enumerated type value in an IBM Rational DOORS?
2020-05-01 How to get Rational Publishing Engine to display DOORS OLE table size changes How do you add or delete rows in an IBM Rational DOORS OLE table and have the results show up in the generated IBM Rational Publishing Engine document?
2020-05-01 Creating data source in Rational Publishing Engine results in error "The connection to DOORS could not be established" Attempts to create data source in IBM Rational Publishing Engine (RPE) results in error "The connection to DOORS could not be established"
2020-05-01 Starting Rational DOORS server on Windows 2008 from a DOS terminal returns a Fatal Exception error Starting IBM Rational DOORS server on Windows 2008 from a DOS terminal returns a Fatal Exception error.
2020-05-01 Object heading number with Hyphen(-) in a Rational DOORS module Why does object heading number contain hyphen (-) for example, 1.1-1 in some situation in a IBM Rational DOORS module?
2020-05-01 Is IBM Rational DOORS 9.3 compatible with Microsoft Office 2010 Is IBM Rational DOORS 9.3 compatible with Microsoft Office 2010?
2020-05-01 Opening a Rational DOORS module with a Rational Change template gives a DXL error about the ecpsconfigutils.inc file Attempts to open an IBM Rational DOORS module with an IBM Rational Change template result in error "DXL: could not open include file (standard/changemgnt/utils/ecpsconfigutils.inc) (No such file or directory)".
2020-05-01 How to get a list of Rational DOORS users and types How do you get a list of all IBM Rational DOORS users categorized by user type ?
2020-05-01 How to set the password expiration date in Rational DOORS How do you set the expiration date for a user password in IBM Rational DOORS?
2020-05-01 About IBM Rational DOORS local data temporary directories Can you delete the directories in the Rational DOORS temp area with the prefix "LD_" ?
2020-05-01 Error reported against the cslib.dll file when installing the DOORS/Change integration Why do I get the following error when I try to install the DOORS/Change Integration? "Error 1904.Module C:\WINDOWS\system32\cslib.dll failed to register. HRESULT -2147220473.  Contact your support personnel."
2020-05-01 DOORS Report error "Unable to read the user directory …" when starting a DOORS client Why do I receive the DOORS error "Unable to read the user directory: Unable to acquire directory lock" when starting a DOORS client?
2020-05-01 IBM Rational DOORS 9.2 client silent install using the setup.exe file The IBM Rational DOORS 9.2 installation manual has instructions for setting up a silent install for the client as a MSI file but the client setup is actually an EXE file, so is there a difference?
2020-05-01 Creating a Change Proposal System in IBM Rational DOORS How do I set up Change Proposal System in Rational DOORS?
2020-05-01 IBM Rational DOORS Web Access hardware requirements Where can I find the hardware configuration requirements for the DOORS Web Access version compatible with DOORS 9.2 ?
2020-05-01 DOORS: Error when attempting to open a module "could not open include file (addins/synergy…)" Attempts to open a module results in an error when using IBM Rational DOORS" E- DXL: could not open include file (addins/synergy/utils/ecpsconfigutils.inc) (No such file or directory) -I- DXL: all done with 1 error and 0 warnings.
2020-05-01 Export DOORS link module contents Is it possible to export the information from a link module in IBM Rational DOORS?
2020-05-01 Error reading setup initialization file while installing Rational DOORS Attempts to install IBM Rational DOORS results in the install shield error "Error reading setup initialization file".
2020-05-01 DOORS project archive results in error "Invalid Lock Request – data already locked" Attempts to archive a project in IBM Rational DOORS results in the error "Invalid Lock Request – data is already locked" and fails to create the archive.
2020-05-01 Failed to lock archive item error message while archiving an IBM Rational DOORS project or module When archiving a particular IBM Rational DOORS module or a project, following error message is displayed: "Failed to lock archive item (/) for inclusion in archive"
2020-05-01 The difference of DOORS Layout DXL and Attribute DXL What is the difference between Layout DXL and Attribute DXL in IBM Rational DOORS?
2020-05-01 IBM Rational DOORS table cell contents size limit Is there a limit to the number of characters that can be entered in a single cell of a table to prevent from generating DXL truncation errors when exporting from Microsoft Word to IBM Rational DOORS?
2020-05-01 Login to Rational DOORS Web Access displays blank screen window Attempts to login to IBM Rational DOORS Web Access (DWA) displays blank screen.
2020-05-01 How to run the includes dbs.inc and itfutil.inc in the same DXL script The problem rises from the fact that if you try to run the two includes in the aforementioned order you will receive an error. Example: Open the DXL edit Tool in DOORS and paste the following: [] #include #include [] Click "Run" The result will contain the error: [] -E- DXL: incorrect use of identifier (create) -I- DXL: All done. Errors reported: 1. Warnings reported: 0. []
2020-05-01 Login to DOORS client results in the error " Invalid DOORSHOME" Attempts to login to IBM Rational DOORS results in the error "Innvaild (pre-V8) DOORSHOME"
2020-05-01 How to enable "Delete Discussion" in IBM Rational DOORS How do you enable the option "Delete Discussion" in IBM Rational DOORS?
2020-05-01 Message: "A CMS exception occurred …" when starting DOORS What does the "A CMS exception occurred initialising a message producer: 'Connection refused'" message — which sometimes shows up when starting IBM Rational DOORS on Linux or UNIX — mean?
2020-05-01 How to create a Consumer Key in Rational DOORS for OSLC integrations How do you create a Consumer Key in IBM Rational DOORS for Open Services for Lifecycle Collaboration (OSLC) Integration purposes?
2020-05-01 How to view DXL attribute in DOORS How do you view the details of a DXL Attribute created in IBM Rational DOORS ?
2020-05-01 System attributes for DOORS views Are there system attributes for views that users create in IBM Rational DOORS modules ?
2020-05-01 Rational Publishing Engine and remote engine deployment How to deploy Rational Publishing Engine Remote Engine on a server using Apache Tomcat 6.0.18 Application Server?
2020-05-01 IBM Rational DOORS export to Microsoft Word result in error allocating sufficient memory for RTF string Attempts to export data in IBM Rational DOORS to Microsoft Word when modules contain device independent bitmaps result in Error allocating sufficient memory for RTF string.
2020-05-01 GUIDs (Globally Unique Identifier) for IBM Rational DOORS client What are the GUIDs (Globally Unique Identifier) for IBM Rational DOORS client?
2020-05-01 Testing SOQ/TDI Services in Set Access Permission Wizard result in HTTP 503 error during DOORS HP Quality Center Integration While running the Set Access Permission Wizard after installing IBM Rational DOORS Quality Center Integration (QCI), the error "HTTP status 503: Service Unavailable" occurs during the testing SOQ/TDI Services steps.
2020-05-01 How to search in Rational DOORS object discussions How do you search an entire object discussion in an IBM Rational DOORS module?
2020-05-01 Exporting Word 2007 or 2010 documents to Rational DOORS results in "Run-time error 5" Attempts to export a Microsoft Word 2007 or 2010 document to IBM Rational DOORS results in the error "Run-time error 5".
2020-05-01 Cannot include attributes values then using copy and paste special of a module IBM Rational DOORS can either included the attribute values or let you modify prefix, module name and description.
2020-05-01 Unable to edit all attributes assigned to a form in Rational DOORS Attempts to scroll to attributes that have been added to a form for an IBM Rational DOORS module results in no display because of the window size.
2020-05-01 Quick Guide to setting up and launching IBM Rational DOORS Web Access (DWA) on Windows What are some quick steps to installing, setting up, and launching IBM Rational Doors Web Access (DWA) on Windows?
2020-05-01 Can't Export Microsoft Word file to IBM Rational DOORS on Citrix When I try to export a Microsoft Word file to IBM Rational DOORS, it tries to start another DOORS session and I get an error that says "Unable to Communicate with DOORS". Why is does this happen when I already have both Word and DOORS open through Citrix?
2020-05-01 About the DOORS Database Integrity Checker What does the Database Integrity Checker do in IBM Rational DOORS?
2020-05-01 Can inactive DOORS users be logged off Is it possible to automatically log off inactive users in IBM Rational DOORS?
2020-05-01 Publish menu is missing from Rational DOORS after upgrading to version 9.5 Publish menu is missing from IBM Rational DOORS after upgrading to version 9.5.
2020-05-01 Large folder names force a DOORS shut down Attempting to open a folder with a long folder name results in the error "DOORS has encountered a problem and needs to close… " in IBM Rational DOORS.
2020-05-01 Creating a partition definition in IBM Rational DOORS How can you create a partition definition in Rational DOORS?
2020-05-01 IBM Rational DOORS links between modules What is the difference between links and echoed links in IBM Rational DOORS?
2020-05-01 How to hide the Standard View How can you hide the Standard View to prevent users from accessing it in IBM Rational DOORS?
2020-05-01 Search for the location of an IBM Rational DOORS mod folder without using the unique ID How to find out the location of a mod folder in IBM Rational DOORS without having to search for it using the unique ID?
2020-05-01 Configuring DWA festival.xml when the database identifier equals all zeros What value do you use to set the DOORS ERS Repository in the festival.xml during IBM Rational DOORS Web Access (DWA) configuration when the database identifier is all zeros?
2020-05-01 Maximum limit for the number of linksets for a single source Rational DOORS module Is there a maximum limit for the number of linkset pairing descriptors for a single source IBM Rational DOORS module?
2020-05-01 Exporting users and groups for Rational Directory Server (RDS) from IBM Rational DOORS How do I export users or groups from Rational DOORS to import into Rational Directory Server (RDS)?
2020-05-01 Running Analysis Wizard to obtain multiple modules result in IBM Rational DOORS I have Module A has link to Module B. Module B has link to Module C. How can I adapt the Traceability Wizard in IBM Rational DOORS to display Module C attribute data in Module A?
2020-05-01 How is enumeration value related number used in IBM Rational DOORS What is the purpose for the associated number value for items in an enumerated list ?
2020-05-01 How to create a view in Rational DOORS module with inlinks from a specific enumerated attribute value in another module How do you create a view in IBM Rational DOORS module that shows inlinks from a specific enumerated attribute value in another module?
2020-05-01 Troubleshooting DB2 install issues during Rational Directory Server install How do you troubleshoot IBM DB2 installation problems that occur during the Tivoli Directory Server installation portion of the Rational Directory Server install?
2020-05-01 How to disable the check for publisher’s certificate revocation How can I disable the check for publisher’s certificate revocation if the IBM Rational DOORS client is installed on a computer that has no internet connectivity?
2020-05-01 IBM Rational DOORS silent install without reboot How can I perform silent install for IBM Rational DOORS without being asked to reboot the computer at the end of the installation process?
2020-05-01 Is it possible to extract IBM Rational DOORS data by using Visual Basic? How can you extract data from an IBM DOORS database?
2020-05-01 Using DOORS datatips How can you display datatips in IBM Rational DOORS?
2020-05-01 How to set up an Rational DOORS server to integrate with Rational Requirements Composer 2.0 What should I do to set up an IBM Rational DOORS server in order to integrate with IBM Rational Requirements Composer 2.0?
2020-05-01 Default location for built in Rational DOORS Module Templates What is the default location for the Module Templates in IBM Rational DOORS on Microsoft Windows?
2020-05-01 A module with the same name already exists in the current folder is returned when trying to create a module in Rational DOORS Creating a module in IBM Rational DOORS fails with the error message, "A module called 'xxx' already exists in the current folder", though a module with the same name is not seen in the Project or Folder.
2020-05-01 License features incorporated while generating Rational DOORS licenses What are the possible features present with the License key for IBM Rational DOORS?
2020-05-01 Best practices to purge soft deleted objects in Rational DOORS-ClearQuest integration setup What are the best practices to purge soft deleted objects in IBM Rational DOORS-ClearQuest integration setup?
2020-05-01 Differences between Node-Locked and Floating/Server license files What is the difference between Node-Locked and Floating/Server license file?
2020-05-01 'DXL Execution timeout' message while working with IBM Rational DOORS How can you eliminate 'DXL Execution timeout' warning message from appearing while working with IBM Rational DOORS?
2020-05-01 Using a DOORS 8.3 license file for DOORS 9.2 Can you use a Telelogic DOORS 8.3 license file for IBM Rational DOORS 9.2 using IBM Rational License Server TL 2.0?
2020-05-01 Duplicate object heading and text in IBM Rational DOORS objects when using 'Export to DOORS' icon Exporting a Microsoft Word document to DOORS using 'Export to DOORS' icon, results in the object heading and text duplicated in DOORS objects.
2020-05-01 Location of the Microsoft Windows registry information in Rational DOORS Where can you find the Microsoft Windows registry information in the IBM Rational DOORS server and clients?
2020-05-01 Groups are disappearing from IBM Rational DOORS Manage Users list DOORS groups are disappearing from DOORS Manage Users list when DOORS configured using Rational Directory Server.
2020-05-01 Error "Cannot library DXL file or directory" when opening IBM Rational DOORS Module When I open a module, I receive this error:[]Cannot library and DXL location Permission Denied" []Followed by the path to the DXL script. What does it mean?
2020-05-01 Customizing IBM Rational DOORS Web Access Tomcat ports How can the Tomcat ports used by IBM Rational DOORS Web Access (DWA) be changed from their default values, so that DWA will not conflict with other running Tomcat-based applications installed on the same system?
2020-05-01 Error "Unable to create file in directory that was specified for LOCALDATA Unable to access the IBM Rational DOORS Client due to the error: Unable to create file in directory "C:\Documents and Settings\\Application Data\Telelogic\DOORS\Temo\LD_0a02564" that was specified for LOCALDATA
2020-05-01 How to restore incoming links from a copied module in Rational DOORS How do you restore incoming links from a module that is copied using standard DOORS copy module function from IBM Rational DOORS?
2020-05-01 How to filter objects with non-Ascii characters in Rational DOORS module How can you find objects that include non-Ascii characters using filter in an IBM Rational DOORS module?
2020-05-01 How to control use of DOORS custom DXL How can you control the use of custom DXL in IBM Rational DOORS
2020-05-01 How to edit the DOORS Welcome Screen How do you edit the sections of the IBM Rational DOORS welcome screen?
2020-05-01 Error: "This action is only valid for products that are currently installed." when installing Rational Change for DOORS Interface Error: "This action is only valid for products that are currently installed." occurs when trying to install Rational Change for DOORS Interface v5.7.
2020-05-01 How to configure IBM Rational DOORS to use the default SSL certificates How do you configure IBM Rational DOORS to use the default SSL certificates and enable security?
2020-05-01 Configuring DOORS Web Access with LDAP or Active Directory Server Is it possible to interface DOORS Web Access authentication with the use of "credentials" or "certificate" (for example: "System Security box" by Open Trust) like it is possible to interface with LDAP?
2020-05-01 Viewing module objects the DOORS client crashes with EXCEPTION_ACCESS_VIOLATION The IBM Rational DOORS 9.5.0.1, 9.5.1, and 9.5.1.1 clients can crash when viewing objects if the DOORS module contains an RTF table with non-Unicode symbols.
2020-05-01 Error message states: OLE method failed: "Problem with OLE Argument names" when exporting What can I do when I receive the error message, "OLE method failed: Problem with OLE Argument names" when exporting from IBM Rational DOORS to Microsoft Office?
2020-05-01 RPE Missing View Column causes – – data attribute not found – – After elevating an IBM Rational DOORS attribute into an IBM Rational Publishing Engine (RPE) template, it generates a warning message in the published document saying .
2020-05-01 How to change the minimum and maximum Rational DOORS client version How can you change the minimum and the maximum IBM Rational DOORS client version allowed to connect to a particular Rational DOORS database?
2020-05-01 Exporting an IBM Rational DOORS module to Microsoft Word 2007 results in error CRCRD5311W: OLE method failed When using IBM Rational DOORS 9.3.0.6 client on a Microsoft Windows 7 platform and trying to export to Microsoft Office 2007, there is an error saying: CRCRD5311W: OLE method failed. "OLE problem. The Add method or property is not available because permission for this document is currently restricted. OLE error code -2146823683 Do you want to continue?" The error happens when trying to export a module to Microsoft Word from DOORS and in the same time (or prior to that) the user is selecting a Word doc (wi
2020-05-01 Rational DOORS formal module shows wrong version of the baseline number IBM Rational DOORS formal module shows previous version of the baseline number as current .
2020-05-01 Editing or opening OLEs in Rational DOORS Web Access Can you edit or open embedded objects (OLEs) using IBM Rational DOORS Web Access?
2020-05-01 Changing DOORS database ID Is it possible for you to change the database ID in IBM Rational DOORS?
2020-05-01 Export from Microsoft Word to DOORS results in "Compile error in hidden module: ExportButtonCallback" error Attempts to export from Microsoft Word to IBM Rational DOORS results in the error "Compile error in hidden module: ExportButtonCallback".
2020-05-01 Navigating to a link results in "Invalid URL Supplied" error Attempts to navigate to a link (hovering) from IBM Rational DOORS Web Access results in the error "Invalid URL specified"
2020-05-01 DOORS trouble accessing databases on network drives Why does IBM Rational DOORS have trouble accessing databases that are located on network drives?
2020-05-01 IBM Rational DOORS archive error: "Can't open data file for read/write" Why do I get the error "Can't open data file for read/write" when I try to archive a module?
2020-05-01 Installing DOORS DB Server result in error 1920 Attempt to install IBM Rational DOORS database server on Windows 7 result in error " Error 1920. Service DOORS DB Server 9.5 (DOORS DB Server 9.5) failed to start. Verify that you have sufficient privileges to start system services"
2020-05-01 IBM Rational DOORS Database log level details Which details get included for the various levels of IBM Rational DOORS database logging?
2020-05-01 How to purge a Rational DOORS Project How do you purge an IBM Rational DOORS Project?
2020-05-01 How to purge Rational DOORS Objects How do you purge one or all IBM Rational DOORS Objects?
2020-05-01 "Compile error in hidden module: ExportButtonCallback" error message when using the Export to DOORS button "Compile error in hidden module: ExportButtonCallback" error message when exporting from Microsoft Word to IBM Rational DOORS using the Export to DOORS button
2020-05-01 Error: Unable to communicate with DOORS….. when exporting from Microsoft Word How do I get past the error message, "Unable to communicate with DOORS….." When exporting from Microsoft Word to IBM Rational DOORS?
2020-05-01 Starting Rational DOORS database leads to error "This database is already served" Attempts to start an IBM Rational DOORS database results in the error "This database is already served".
2020-05-01 Selecting "Enforce this attribute value" option prompts with "Discard proposed change and enforce current value?" in Submit Change Proposal window Selecting the "Enforce this attribute value" option prompts with the warning"CRCRD5112C: Discard proposed change and enforce current value?" in Submit Change Proposal window using IBM Rational DOORS.
2020-05-01 How to highlight the object background in DOORS How do you highlight the IBM Rational DOORS object background to display in the printable form?
2020-05-01 Start Rational DOORS results in error "Entry point not found" Attempts to start IBM Rational DOORS client results in error "The procedure entry point?qss_convertWidecharToUTF8@YAXPADPB_WH@Z could not be located in the dynamic link library general_library.dll".
2020-05-01 How to generate the list of Rational DOORS usernames with their assigned roles How do you generate the list of IBM Rational DOORS usernames with their assigned roles?
2020-05-01 How to get IBM DOORS Database directory IDs using the DXL script? What is the procedure to create an indented list of the unique identifiers for the IBM Rational DOORS database contents?
2020-05-01 How to remove Change Password option in DOORS Web Access How do you remove the option to Change Password in an IBM Rational DOORS Web Access (DWA) browser?
2020-05-01 Archive DOORS data results in error "File not found or no read permission" If an IBM Rational DOORS project contains modules whose back end database files have non-ASCII file names, you will not be able to successfully archive that project.
2020-05-01 Changing password on login page results in FAILED_UNEXPECTED_EXCEPTION Attempts to click the link to Change Password on the IBM Rational DOORS Web Access login page results in error message "Password change has failed: FAILED_UNEXPECTED_EXCEPTION".
2020-05-01 How to keep links when restoring a DOORS module archive How do you preserve the links for a module that you restore from archive in IBM Rational DOORS?
2020-05-01 How to remove a stale link in DOORS How do you remove a stale incoming link not fixed by the IBM Rational DOORS link repair utility?
2020-05-01 Location of the IBM Rational DOORS for HP Quality Center Interface log files Where are the IBM Rational DOORS for HP Quality Center Interface log files located?
2020-05-01 How is the license validity for Rational DOORS licenses determined Is there a matrix available to identify license validity for IBM Rational DOORS?
2020-05-01 Dialog: "Create Package" while trying to activate an OLE in IBM Rational DOORS on a Microsoft Windows 2008 64 bit machine When trying to activate an OLE in a DOORS 9.3.0.2 client running on a Microsoft Windows 2008 64 bit machine, the OLE does not activate and a 'Create package' pop up is displayed. When clicking on 'Cancel' another error message displays noting: 'Unable to activate OLE object!
2020-05-01 How to convert layout DXL to attribute DXL How do you convert a layout DXL column value to attribute DXL in IBM Rational DOORS?
2020-05-01 Login error "Invalid username or password" after resetting user's password into Rational Directory Administrator 5.0 IBM Rational DOORS login error "Invalid username or password" received after resetting user's password in Rational Directory Administrator (RDA) 5.0.
2020-05-01 How to configure a DOORS project to only allow module edits How do you set up an IBM Rational DOORS project so that you can edit existing modules but not create new modules or projects?
2020-05-01 How to remove an additional DOORS database server service instance manually How do you manually remove additional instances of the database service for IBM Rational DOORS?
2020-05-01 How to copy a Rational DOORS table from one object to another How do you copy an IBM Rational DOORS table from one object to another?
2020-05-01 How to upgrade Tomcat bundled with the IBM Rational DOORS Web Access server IBM® Rational® DOORS® Web Access v1.4 and after comes with Tomcat version 6.0.32. How can you upgrade Tomcat to a later service release such as 6.0.35?
2020-05-01 Starting DOORS results in "OS user authentication" error Attempts to log in to IBM Rational DOORS fails resulting in the error "Cannot connect to server … OS user authentication is enable on the server".
2020-05-01 Can .jpg and .txt file content be displayed when inserted as OLEs in Rational DOORS Can IBM Rational DOORS display the OLE contents of .jpg and .txt files when inserted as OLEs?
2020-05-01 DOORS Web Access on Linux: Interop server cannot run without x window The IBM Rational DOORS Web Access (DWA) interoperation server cannot be executed if xwindow is not enabled
2020-05-01 How to copy objects to another IBM Rational DOORS module How do you copy a group of objects from one module to another in IBM Rational DOORS?
2020-05-01 System requirements for IBM Rational DOORS 9.3 Where can I find the System Requirements information for IBM Rational DOORS 9.3?
2020-05-01 How to get the associated DLL files of Rational DOORS Database Server Admin Tool How do you get the associated DLL files of IBM Rational DOORS Database Server Admin Tool?
2020-05-01 Launching Rational DOORS with dongle license keys results in "Flexnet error -9,57 invalid host" error Attempts to launch IBM Rational DOORS with dongle license keys results in the error "Flexnet error -9,57 invalid host".
2020-05-01 IBM Rational DOORS user or group migration into Rational Directory Server How can you migrate users/groups into Rational Directory Server from an XML file(users/groups) that was exported from DOORS?
2020-05-01 Inserting Microsoft Equation 3.0 expressions from a Microsoft Word document in a Rational DOORS object How can I insert Microsoft Equation 3.0 expressions, that I already pasted into a Microsoft Word document, into IBM Rational DOORS without the expressions being misaligned?
2020-05-01 How to resolve Rational DOORS "Error while parsing file …" errors How do you resolve potential data corruption issues in the IBM Rational DOORS database when you see "Error while parsing file …" errors in the logs?
2020-05-01 How to view lost history after applying a baseline How can you view the history of an IBM Rational DOORS module after a baseline has been applied?
2020-05-01 Loading a DXL script within another DXL script results in error "non local variable access" In IBM Rational DOORS, loading a DXL script from within another DXL results in an error "non local variable access".
2020-05-01 How to get Rational DOORS database repository id on UNIX How do you get the IBM Rational DOORS database repository id on UNIX?
2020-05-01 Launching Rational DOORS Help section results in "Unable to locate help application" error Attempts to launch the IBM Rational DOORS Help section results in "Unable to locate help application" error.
2020-05-01 IBM Rational DOORS Error: Object could not be inserted Attempts to insert pdf file as an ole object in the module and get error "Object could not be inserted" when using IBM Rational DOORS and Adobe reader X 10.
2020-05-01 Copy baseline sets in DOORS Is it possible to copy existing baseline set information to another baseline set definition in IBM Rational DOORS?
2020-05-01 How to change URLs to DOORS format How do you reset URLs back to DOORS format after you convert them to Hypertext type URLs in IBM Rational DOORS?
2020-05-01 How to configure DOORS TELELOGIC_LICENSE_FILE environment variable to use both node locked and floating license keys. How do you configure TELELOGIC_LICENSE_FILE environment variable to use both node locked (Authorized user) and floating license keys for IBM Rational DOORS?
2020-05-01 Sample Rational DOORS DXL script for adding additional Filter condition to an existing View in a Formal Module How do you use a DXL script to add additional filter conditions to an existing View in a IBM Rational DOORS Formal Module?
2020-05-01 How to change the Help system from Eclipse back to Compiled HTML How do you confugre IBM Rational DOORS to use the Compiled HTML(CHM) based help system instead of the Eclipse based help system introduced in version 9.3?
2020-05-01 Changing the description of an existing baseline in IBM Rational DOORS Is it possible to change a description to an existing baseline in IBM Rational DOORS?
2020-05-01 Converting DOORS folders and projects Can you convert a folder that is setup for use in a Change Proposal System (CPS) to a project in IBM Rational DOORS?
2020-05-01 Attempts to start Rational DOORS Server service results in an automatic stop of the service Attempts to start IBM Rational DOORS Server service results in an automatic stop of the service.
2020-05-01 Export object history in Rational DOORS does not include link details Attempts to export history to a file in IBM Rational DOORS, using the option "Include details", results in the link module and target module information not included in the details.
2020-05-01 IBM Rational DOORS module becomes corrupted after upgrade I have just upgraded directly from Telelogic DOORS 7.1 to IBM Rational DOORS 9.3 and I'm receiving errors when I open the upgraded modules that look like this: 'Unable to open module '…/…/ModuleName' No such file or directory C:\Program Files\IBM\Rational\9.x\data\v6\…\…\m000xxxx1.mod\current.ver\treedata.dtc' Why is this happening?
2020-05-01 When installing the Rational DOORS v9.4.0.1 or later database server, a "failed to start" error occurs When you install the Rational DOORS version 9.4.0.1 or later database server on a Windows 2008 server, a "failed to start" error might occur.
2020-05-01 How to update object text instead of object heading when you insert a new object in DOORS How do you update object text attribute instead of the object heading when you insert a new object in an IBM Rational DOORS module?
2020-05-01 About access to DXL without opening the IBM Rational DOORS View Is there a method in IBM Rational DOORS to access DXL contained in a column without loading the view where it is used?
2020-05-01 View change generates a DXL No access to the administrator account error message Why do you receive this DXL error, "-R-E- DXL: An unexpected error has occurred: No access to the administrator account " when I change views in DOORS?
2020-05-01 How to purge a Rational DOORS Module How do you purge an IBM Rational DOORS Module?
2020-05-01 How to count the number of links between IBM DOORS modules inside a Project? How do I count the number of links per linkset, both incoming and outgoing between different requirements modules inside a Project in Rational DOORS.
2020-05-01 DWA server error "failed to register active session" After upgrading the product attempts start IBM Rational DOORS Web Access (DWA) server result in "Active Session Agent Thread ERROR … Failed to register active sessions".
2020-05-01 Error in module data: Loading object xxx, previous object (xxx) not descended from sibling (xxx), while opening a formal module While trying to open an IBM Rational DOORS formal module, the following error message is displayed: DOORS report: Error in module data: Loading object xxx, previous object xxx not descended from sibling xxx.
2020-05-01 Why the DXL scripts do not release memory on IBM DOORS? The portion of memory allocated to complete a DXL function such as accessing the History.oldValue of a module baseline is not released until the IBM Rational DOORS session ends.
2020-05-01 How to delete a partially imported, corrupt partition in DOORS How do you delete a partially imported, corrupt partition in IBM Rational DOORS?
2020-05-01 Rational DOORS help home page is not updated after you install help locally from a version 9.5.1.2 archive file When you install help on a local computer from the Rational DOORS version 9.5.1.2 archive file (DoorsDWA_SDF9.5.1.2_updateSite.zip) using the Local Help Updater, the help home page is not updated. New English and globalized home pages are included in the archive .jar files, but the previous 9.5.1 version is displayed in the help window.
2020-05-01 Run DXL Scripts in Rational DOORS Web Access Can you run DXL Scripts in IBM Rational DOORS Web Access?
2020-05-01 Using the DOORS client results in "The connection with the database server has been lost" error Attempts to use the IBM Rational DOORS client results in the error "The connection with the database server has been lost and reconnection attempts have failed".
2020-05-01 Maximum number of columns that can be displayed in IBM Rational DOORS view Is there a maximum number of columns that can be displayed in an IBM Rational DOORS view?
2020-05-01 Unlocking an IBM Rational DOORS module that is currently in use How do you unlock an IBM Rational DOORS module that appears to be in use?
2020-05-01 How to remove sections from the IBM Rational DOORS formal module that is setup for shareable edit mode How do you remove sections from an IBM Rational DOORS module that is setup for shareable edit mode?
2020-05-01 Exporting Rational DOORS data to Microsoft Word How do you export data from an IBM Rational DOORS module to Microsoft Word?
2020-05-01 Closing DOORS results in "Failed to load JNI Shared library …" error Attempts to close the IBM Rational DOORS client 9.5 results in the error "Failed to load the JNI shared library "C:\Program File (x86) \IBM\Rational\DOORS\9.5\ibm_jre60\bin\j9vm\jvm.dll".
2020-05-01 Run and Save As options are grayed out on Rational DOORS DXL – Interaction screen Why are the options 'Run' and 'Save As' grayed out on the IBM Rational DOORS DXL – Interaction screen?
2020-05-01 How to turn on debug logging in IBM Rational Change and the DOORS-Change integration How to enable/turn on the debugging in Rational Change and in DOORS-Change integration for troubleshooting purpose.
2020-01-02 Error "The keyring file could not be found." while launching IBM Rational DOORS Web Access Error occurs when you launch IBM Rational DOORS Web Access components:The keyring file could not be found.
2018-10-05 The DOORS Web Access integration with Rational Quality Manager behaves incorrectly after upgrading to 9.6.1.10 or 9.6.1.11 After upgrading DOORS Web Access (DWA) to 9.6.1.10 or 9.6.1.11 you encounter any of the following issues: In a test plan using the Reconcile Requirement Collection feature the creation of the bi-direction link between the test case and requirement fails when using the "generate Test case" feature. When deleting a DOORS link from a test case the link is not deleted in the DOORS module. The Test Plan Requirement Coverage view does not load any requirement.
2018-06-22 DOORS Web Access (DWA): server failed to finish deploy of all war files IBM Rational DOORS Web Access server failed to finish deploying all war files and just disappears.
2018-06-22 DOORS Web Access (DWA): Installation Issue Unable to install DOORS Web Access 9.6.1.7 on Windows 2012
2018-06-17 Generating requirement traceability report from DWA Can you generate a requirement traceability report from Web UI level using IBM DOORS Web Access (DWA)?
2018-06-17 Using a different port number for the Derby database in IBM Rational DOORS Web Access How to use a custom port number for the Derby database in IBM Rational DOORS Web Access?
2018-06-17 How to create keystore file to configure https port with Rational DOORS Web Access How do you create keystore file to configure https (secure connection) port with IBM Rational DOORS Web Access?

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