| Last Updated | Title | Abstract |
|---|---|---|
| 2024-07-04 | QE-DEF-0368 when selecting existing data source in Framework Manager following an upgrade. | Using the metadata wizard in FM and selecting a data source fails with QE-DEF-0368.Regenerating the cryptographic keys does not resolve the error as expected.This usually happens following an upgrade of CA/FM. |
| 2024-07-03 | Getting CAM-CRP-1679 when starting the IBM Cognos Analytics service | Getting the following message when starting the IBM Cognos Analytics service:CAM-CRP-1679 SSL ciphesuites are not configured properly. Ensure the ciphersuites are properly configured and match the configured SSL |
| 2024-06-30 | Special Characters with data bricks connection don't display correctly | Special characters on reports based on data bricks datasource render as diamonds with question mark inside them.Attempting to correct this problem withs Unicode settings inside JDBC connection string results in XQE-DAT-0001 error ending with message from data bricks server – "Configuration useUnicode is not available" |
| 2024-06-30 | Cognos Analytics over the top upgrade fails with error code: 8 | Upgrading with over the top installation fails in the middle of install with error code: 8 |
| 2024-06-29 | Images from local IIS website do not show in report outputs regardless of environment been non-SSL or SSL | In a multi-tier windows server gateway based environment, the images fail to load in HTML or PDFs. |
| 2024-06-28 | How to determine which version of Cognos Analytics you have installed | How to tell which version and build of Cognos Analytics is installed? |
| 2024-06-28 | Where can information be found for downloading IBM Cognos Analytics releases | Where can download information be found for the latest version of IBM Cognos Analytics as well as information for downloading previous versions? |
| 2024-06-27 | IBM Cognos Analytics Fix Lists | A comprehensive list of defect corrections for Cognos Analytics components. Please note that CA 11.2.4 FP1 was replaced with CA 11.2.4.1 IF1. The CA 11.2.4.1 IF1 download link can be found below. NOTE: All fixes are cumulative meaning everything fixed in CA 11.2.4 and CA 11.2.4 FP1 are in the latest released version, with a few additions, all fixes are listed in each pdf below. |
| 2024-06-18 | Connections to Db2 I Series using JT400 describe BOOLEAN types in a result set as CHARACTER | A query to Db2 i Series includes a BOOLEAN column or expression which is described by the driver as a CHARACTER data type. |
| 2024-06-12 | An error occurred while saving the palette CM-REQ-4012 | While trying to save a Palette in Cognos, user gets an error occurred while saving the palette |
| 2024-06-12 | Enable Legacy Studios in Cognos Analytics 11.x, 12.x | Cognos Analytics 11, 12 by default will not show open Analysis Studio and Query Studio.How can the legacy studios be enabled? |
| 2024-06-12 | Watsonx.data/Presto JDBC driver describes VIEWS as TABLES | The Presto JDBC driver returns a result set that describes views as being of type TABLE when DatabaseMetadata.getTables is called. |
| 2024-06-12 | Cognos Analytics in IIS redirects to /bi/bi instead of /bi | When using IIS as web server for Cognos Analytics, navigating to the Cognos Analytics URL in the browser appends an extra /bi to the URL. For example, http://www.cognoswebsite.com/ibmcognos/bi/biThis causes a 404 error on the browser because this is not a valid path. There should only be one /bi at the end of the URL. For example, http://www.cognoswebsite.com/ibmcognos/bi |
| 2024-06-10 | Snowflake JDBC driver throws exception if column is of type vector | A query fails to execute a Snowflake table or view includes a column with the data type vector. No enum constant net.snowflake.client.jdbc.SnowflakeType.VECTOR at java.base/java.lang.Enum.valueOf(Unknown Source) |
| 2024-06-07 | Cannot build Transformer cube when connecting to Cognos Cloud | When attempting to build a cube that uses Transformer connecting to Cognos Analytics Cloud instance, receive error:CCL-BIT-0006 The connection closed before the request is processed. If you are using WebSphere Application Server, to reduce the frequency of this error, increase the Persistent Timeout parameter for the Web container transport chains in the administrative console. Increase the time in 10-15 second intervals until the error no longer or rarely occurs. |
| 2024-05-31 | Audit database gives error on startup after upgrading from 11.1.x to 11.2.x or 12.x | Once Cognos Analytics is upgraded over the top, the audit database connection tests successfully but when starting up Cognos Analytics errors regarding missing tables inside Audit database can be seen. |
| 2024-05-20 | Can you capture the native SQL with a UDA trace? | Can you capture the native SQL with a UDA trace? Is there any way to get this without having to use UDATest to retrieve the native SQL? |
| 2024-05-20 | Enabling per-process UDA tracing in Cognos on UNIX | To diagnose problems with UDA errors when running reports in Cognos , a UDA trace log can help developers diagnose the exact cause of the problem. By setting TRACE_XXXX environment variables, UDA tracing is enabled. However, each time a report server starts it clears out the contents of the file. To workaround this, a script can be used to set these environment variables on a per-process basis. |
| 2024-05-13 | Sample Javascript errors in Cognos 11 reports | This document describes a possible solution for a report with sample Javascript custom controls that fails when run via the gateway. The report runs fine when accessed via the dispatcher. |
| 2024-05-13 | What parts of the Azure group data are used and stored by IBM Cognos Analytics | What parts of the Azure group data are used and stored by IBM Cognos Analytics?Why Group.Read.All permission is required in Azure? |
| 2024-05-10 | Cognos Analytics Easy Install as a Cognos Production Server | Can a Cognos Easy install be used for a Cognos Production or Cognos Development server? |
| 2024-05-07 | Snowflake JDBC driver has changed how it describes ARRAY data types | A column in a table, view or result set of a query was previously described by the Snowflake JDBC as a VARCHAR data type. When newer versions of the Snowflake JDBC driver are used, the column is described as an ARRAY data type. create or replace TABLE TARRAY ( RNUM NUMBER(38,0) NOT NULL, C1 ARRAY)Snowflake JDBC versions 3.15.0 and lower describes the column C1 as a VARCHAR data type.Snowflake JDBC driver 3.15.1 and higher describes the column as an ARRAY data type. |
| 2024-05-03 | Getting CAM-CRP-1040 Unable to calculate a hashing message authentication code (HMAC). Reason: java.lang.NullPointerException in FM | Saving in Cognos Configuration of IBM Cognos Framework Manager fails with the following error:CAM-CRP-1132 An error occurred while attempting to request a certificate from the Certificate Authority service. The Certificate Authority service returned the following error: CAM-CRP-1040 Unable to calculate a hashing message authentication code (HMAC). Reason: java.lang.NullPointerException |
| 2024-05-02 | Intermittently cannot SSO into Cognos | When attempting to access Cognos portal with SSO, users are instead prompted for the Cognos log in screen. |
| 2024-04-30 | Change default number of rows returned in value prompts | By default Value Prompts added to the report limit results it will list to 5000 rows. |
| 2024-04-26 | What new features and changed are in IBM Cognos Analytics releases | Where can I find out about new features, changed features, and removed or deprecated features in IBM Cognos Analytics? |
| 2024-04-25 | How to configure Cognos Analytics 11.2.x with Microsoft Azure OIDC | This document attached to this article provides step-by-step instructions on how to configure Cognos Analytics with Microsoft Azure.The details below cover the actual steps to provisioning an application and its registration followed by what details would be required to configure Cognos Analytics Authentication Provider Settings to successfully log in. Please note that any assistance with configuring Azure or OIDC on the provider side would be out of the scope of Cognos support. |
| 2024-04-25 | XQE-GEN-0002 An unexpected exception occurred com.cognos.xqe.data.values.VarcharValue incompatible with com.cognos.xqe.data.values.ArrayValue | Cognos Analytics report fails with error:XQE-GEN-0002 An unexpected exception occurred:com.cognos.xqe.data.values.VarcharValue incompatible with com.cognos.xqe.data.values.ArrayValue |
| 2024-04-24 | How to change a data source for a package in Cognos Framework Manager | What options are available to help with changing the data source for a package in FM? |
| 2024-04-24 | How to include configuration settings when doing export/import in Cognos Analytics | When you import/export a full deployment to Cognos Analytics, the configuration settings are not included by default. How can you include the configuration settings in a deployment? |
| 2024-04-24 | What actions can make a Cognos administrator license count? | What actions can make a Cognos Administrator license count to be larger than expected? |
| 2024-04-24 | Context menus only work on the first attempt after applying 12.0.2 upgrade | After applying the 12.0.2 upgrade, attempting to open the context menus in the GlassUI Portal only works on the first attempt. Subsequent attempts fail until the browser is refreshed |
| 2024-04-23 | Dremio JDBC driver version 25 is incompatible with Cognos Analytics | Dremio version 25 introduced breaking changes that prevent it being loaded by the Java 8 run time in Cognos Analytics (12.x and 11.2.4.x).Exception in thread "main" java.lang.UnsupportedClassVersionError: JVMCFRE199E bad major version 55.0 of class=com/dremio/jdbc/Driver, the maximum supported major version is 52.0; offset=6 at java.lang.ClassLoader.defineClassInternal(ClassLoader.java:397) at java.lang.ClassLoader.defineClass(ClassLoader.java:358) |
| 2024-04-23 | XTR-ERR-0005 error when testing IBM Planning Analytics data source from IBM Cognos Analytics 12.0.3 | Testing a connection to an IBM Planning Analytics data source using SSL throws the following exception. XTR-ERR-0005 A request to TM1 resulted in error: "[400] javax.net.ssl.SSLPeerUnverifiedException: Certificate for <some.foo.com> doesn't match any of the subject alternative names: [other.bar.com]". |
| 2024-04-23 | Microsoft SQL Server JDBC driver throws exception regarding stored procedure parameter direction when executed by Cognos Analytics | Microsoft SQL JDBC driver 12.6.0 includes changes that can cause stored procedures to not execute from Cognos Analytics..An error may occur when a stored procedure is declared with at least one "in" argument and one "out" argument, and these arguments have no values defined in the Framework Manager query subject definition.When the procedure is tested or validated in Framework manager an error similar to the following appears.The formal parameter "@parameter_name" was not declared as an OUTPUT paramet |
| 2024-04-23 | Receiving PRS-SOA-0302 when clicked on the OIDC namespace under security in Administration console | Multiple users and user groups have been added manually using Excel spreadsheets into the OIDC namespace. After one of the actions of adding users clicking on the namespace in the Administration console returns a PRS-SOA-0302 error. |
| 2024-04-22 | Users unable to open folder in Cognos Analytics that contain legacy Powerplay content | After an upgrade of Cognos Analytics users are having issues navigating to folders that contain legacy content such as Powerplay 7 Reports or Powerplay 8 Reports. The folder content never loads in the browser. |
| 2024-04-22 | Drill-Through report: How to display passed parameter on Target report | How can a drill through target report be designed to display a data item or parameter value that was passed during the drill through on the target report? |
| 2024-04-18 | Numbers rounded in Cognos Reports return different results in HTML and Excel formats | Numbers being formatted to display 2 decimal places show different results in HTML\PDF format compared to the results exported to Excel format.How can the rounded values be made consistent in all formats? HTML format Excel format |
| 2024-04-17 | AAA-OIDC-0011 Failed to validate identity token. Reason: 'Current time is before issued at time' | Cannot authentication to Cognos using OIDC namespace receiving error:AAA-OIDC-0006 Unable to authenticateCognosserver.log error showing:AAA-OIDC-0011 Failed to validate identity token. Reason: 'Current time is before issued at time' |
| 2024-04-12 | The EventManagementService is partially available on application tiers when setting up Kerberos connections for both Oracle datasource (JDBC/OCI) and content store. | The EventManagementService fails when two jaas.conf file is used for Kerberos connections for both Oracle datasource (JDBC/OCI) and content store for application tiers. |
| 2024-04-09 | Email attachments showing filename with _utf-8b2 instead of the actual report name | When receiving email attachments from Cognos, the email attachment filenames start with "_utf-8b2" instead of the actual report name. For example:_utf-8B2KfZhdiq2K3Yp9mGLnhsc3g_This is only an issue when content locale is non-English, or more prominently, using languages that use double-byte characters or have to rely on unicode encodings. |
| 2024-04-05 | IHS Gateway records SSL0227E error after updating SSL certificate. | After updating the SSL Certificate in the IHS keystore, SSL0227E errors are recorded in the logs. |
| 2024-04-04 | How to configure Audit Reporting in Cognos Analytics | Is it possible to configure Audit Reporting in Cognos Analytics? |
| 2024-04-04 | How to allow user to run reports with HTML items without granting them access to Report Studio. | This document describes how to allow users to run reports with HTML items but without allowing them access to Report Studio. The error below will occur for users with inadequate permissions for the Report Studio and/or HTML Items in Report capabilities. |
| 2024-03-27 | Open ID connect (OIDC) Sign in fails with "Call to IdP failed to get identity non trusted certificates in Cognos Analytics | User is unable to log on Cognos Analytics with Open ID namespace. |
| 2024-03-27 | How to display detailed error messages instead of the CAF error | Example:DPR-ERR-2082 An error has occurred. Please contact your administrator. The complete error has been logged by CAF with SecureErrorID: timestamp-#number |
| 2024-03-19 | In Cognos Administration, clicking on "System" returns an error #504 Gateway Time-Out | When accessing the "System" link in Cognos Administration, the page attempts to load for some time, then returns an error #504 Gateway Time-Out |
| 2024-03-19 | MSR-UPL-2146 Error when trying to upload excel file to new 12.0.2 db2 datastore | When uploaded Excel files to DB2 using the new 12.0.2 DB2 datastore, encounter errors saying:MSR-UPL-2146 Dataset "{name}" data serialization has failed due to "The operation failed because the operation is not supported with this environment. Reason code: "11"… SQLCODE=-1668, SQLSTATE= , DRIVER=4.22.29"MSR-UPL-2146 Dataset "{name}" data serialization has failed due to "The operation failed because the operation is not supported with the type of the specified table. Specified table: "{tablename}". Table t |
| 2024-03-13 | Publishing a package or Republishing an exisiting package fails with the error BMT-MD-0003 CM-REQ-4012 You do not have the appropriate permissions to update or delete the object | When publishing a package or republishing an existing package some users are facing an error while other users can successfully publish the package. |
| 2024-03-08 | Error Cannot create a row of size xxxx which is greater than the allowable maximum row size of 8060 | Error running a report against Microsoft® SQL Server.Cannot create a row of size xxxx which is greater than the allowable maximum row size of 8060. |
| 2024-03-06 | Authentication to AzureAD via OIDC namespace fails with error code AADSTS54005 | After configuring an OIDC namespace for use with AzureAD, authentication attempts fail with error code AADSTS54005 |
| 2024-03-04 | Saving in IBM Cognos Analytics Cognos Configuration fails because of cipher suites | In a new installation of Cognos Analytics cipher suites property is marked with red X in Cognos Configuration. Saving the configuration fails.The same is observed with an empty cogstartup.xml file and an export of the configuration from a previous version.There are no available cipher suites when an empty cogstartup.xml file is used. |
| 2024-03-04 | Cognos Analytics does not start with JDBC driver for Oracle version 23c | Starting a new Cognos Analytics install fails even when a supported version of Oracle database along with their latest JDBC driver is used. Even when all the permissions have been granted and a tablespace has been allocated for content store database and TNSPING succeeds, starting Cognos Analytics Server results in error message indicating that some content store table rows cannot be populated because of incorrect datatypes being injected into them.This can create issues for customers using version Oracle D |
| 2024-03-03 | Databricks JDBC driver overhead when planning SQL statements | The elapsed time to prepare SQL statements from Cognos Analytics is high. |
| 2024-03-03 | Precision of character fields described by SIMBA drivers developed for DataBricks, Google BigQuery and Amazon Athena | Cognos Analytics obtains metadata from JDBC standard interface methods provided by the driver: Imports column metadata into models using the DatabaseMetadata.getColumns method Describes the columns in the result set returned by a query using the ResultsetMetadata interface methodsThe precision of a character column is described with an unexpected precision. |
| 2024-03-03 | PDF.js is blocked by mod_security2 in Apache/IHS Gateway | When accessing PDF output via an Apache/IHS Gateway, where mod_security2 is installed, the following error is received:ForbiddenYou don't have permission to access this resource |
| 2024-03-02 | ORACLE JDBC driver does not describe a BOOLEAN column as type BOOLEAN | ORACLE 23 introduced support for tables to include BOOLEAN datatype columns.When metadata is imported into Cognos Analytics via the ORACLE JDBC driver, the data type of the column is not shown as BOOLEAN. |
| 2024-02-29 | MariaDB JDBC driver 3.3.0 throws error java.lang.NoSuchMethodError | In Cognos Analytics, importing metadata, or running a report against, a MariaDB data source with driver version 3.3.0 results in error java.lang.NoSuchMethodError. |
| 2024-02-28 | Images appear broken or missing in Cognos Administration area after upgrade | Unable to see images in the Cognos Administration area after upgrading to Cognos Analytics 11 or 12 from Cognos 10.x |
| 2024-02-28 | "Invalid or corrupted PDF file" after copying the External Object Store to a new location. | After copying the contents of the External Object Store to a new location, errors are encountered with the PDF outputs. |
| 2024-02-20 | Attempt to login Oracle LDAP namespace generates the following error code CM-REQ-4159 and CM-CAM-4005 | Attempting to log in to the Oracle LDAP namespace generates the following error message. The error "cmAuthenticateFailed CM-CAM-4005 Unable to authenticate. Check your security directory server connection and confirm the credentials entered at login" can be found in the response SOAP header |
| 2024-02-15 | Denodo returns no rows when a query includes correlated subqueries | A SQL statement executed by Denodo returns no rows when the SQL statement includes a correlated subquery.The following SQL statement uses a subquery to select rows in the tsuppliers table based on value of the rows in the tsupply table.SELECT "sno" AS "SNO", "pno" AS "PNO", "qty" AS "QTY"FROM "tsupply" "sp1" WHERE "qty" > ( SELECT AVG(CAST('double', "qty")) FROM "tsupply" "sp2" WHERE "sp2"."jno" = "sp1"."jno" AND "sp2"."sno" IN ( SELECT |
| 2024-02-14 | Local processing of character comparisons using collations | A data container in a report (e.g. list frame) specifies that rows are ordered (sorted) on a character column.The order of the data differs when the report is executed using Compatible Query Mode (CQM) versus Dynamic Query Mode (DQM). |
| 2024-02-10 | IBM JCC JDBC driver returns null SQLCA when a connection specifies an API Key value via the password name value pair | A connection is tested in Cognos Analytics and the reported sub-type changes when different versions of IBM JCC JDBC driver are used. |
| 2024-02-09 | XQE-PLN-0555 – The query is not supported. A summary data item is nesting a measure data item that is nesting a different measure data item. | The query planner is unable to process the query specification. |
| 2024-02-08 | Cognos Analytics Content Manager over-the-top installation stuck at Pre-Installation Summary | Cognos Analytics Content Manager over-the-top/in-place installation is stuck at the Pre-Installation Summary step. The status message seen in the installer is:Please wait, IBM Cognos Analytics is being configured for your system. This may take a moment… |
| 2024-02-07 | Trusted contexts to DB2 does not work in Cognos Analytics with IBM JCC JDBC driver 4.33.31 | Connections from Cognos Analytics to Db2 using DB2 Trusted Context and Trusted Connection fail when <cognos>\drivers includes IBM JCC JDBC driver version 4.33.31. Error messages displayed in the user interface or log files include the following error: XQE-JDB-0001 Problem establishing connection. Please check the database server. |
| 2024-02-03 | Reports run using Cognos SDK failing with "java.net.SocketTimeoutException: Read timed out" error | A Cognos Analytics report, run with the SDK script (based on SDK sample, 'runreport') and executing for a duration longer than the socket timeout of 5 mins, fails with the Read timed out error. |
| 2024-01-29 | Specifying YYYY for pattern in date format may return unexpected results in a prompt | A value prompt contains date values representing the last day of the month.Formatting the date value and using MMM-yyyy as the pattern:Result:Formatting the date value and using MMM-YYYY as the pattern:Selecting Dec-2024 from this prompt will still filter the data on Dec/31/2023 |
| 2024-01-29 | Use Patterns to Format Date and DateTime in Framework Manager or Report Studio | Unable to set a Date and DateTime pattern in Report Studio or Framework Manager. |
| 2024-01-27 | Connecting to Salesforce from Cognos Analytics | This article discusses some common questions related to establishing connections and querying data from Cognos Analytics. |
| 2024-01-26 | Databricks JDBC driver version 2.6.36 prevents Cognos Analytics from starting correctly | Cognos Analytics fails to start correctly. |
| 2024-01-24 | Visualizations in a Cognos Analytics dashboard appear different than how they appear when embedded on a webpage | A user who is working with a dashboard in Cognos Analytics might notice that the visualizations in the dashboard appear different than the visualizations they had embedded on their custom webpage.This can be due to one of the following scenarios: There have been changes made in the dashboard that have not been saved The user is working with a copy of the dashboard from which the visualization was embedded or a dashboard that is very similar in design to the source dashboard |
| 2024-01-24 | Visualizations from a dashboard are missing entirely when embedded on a webpage | You can retrieve a snippet of HTML code to embed one or more visualization from a dashboard in Cognos Analytics in an HTML file for your custom webpage or application. When the webpage is loaded one or more visualizations can appear missing entirely under some conditions. |
| 2024-01-18 | COGNOS ANALYTICS – DAYLIGHT SAVINGS TIME CHANGE RESULTS IN AN UNEXPECTED SHIFT IN SCHEDULE START TIMES | Following a move to, or from, Daylight Saving Time (DST) schedules might be off by one hour. For example, a schedule that shows a run time of 9:00 might run at 8:00, or 10:00.The issue affects only intraday schedules. These schedules have the "Daily time interval" box checked and specify parameters that enable them to execute multiple times per day.The issue can be more pronounced following a schedule synchronization. Commonly referred to as “NC Drop”.Intraday Schedule Example: |
| 2024-01-17 | Uploading data into Db2 throws an error happened while processing the external table. ERRORCODE=-4225 SQLSTATE=null | Cognos Analytics is configured to store data from uploaded files or datasets in a Db2 server.IBM JCC driver fails to open an input data file due to the characters in the file name. com.ibm.db2.jcc.am.ExternalTableException: [jcc][t4][20151][14216][4.26.14] An error happened while processing the external table. ERRORCODE=-4225, SQLSTATE=null at com.ibm.db2.jcc.am.b7.c(b7.java:899) at com.ibm.db2.jcc.t4.ab.a(ab.java:4977) at com.ibm.db2.jcc.t4.ab.a(ab.java:4958) at com.ibm.db2 |
| 2024-01-10 | When validating query subject In Framework Manager an error is returned XQE-DAT-0013 cannot copy 551 characters to a varchar of length 512. | In Framework Manager an error is returned when validating a query that uses a string data type. |
| 2024-01-03 | How to run a report using a parameterized URL | How can a user run a report that uses a URL link and include options such as output format or prompt answers? |
| 2023-12-15 | OpenID Azure Authentication security stopped working | Testing Microsoft Azure namespace in cognos configuration fails with error :"java.security.cert.CertPathValidatorException: The certificate issued by CN=DigiCert Global Root G2, OU=www.digicert.com, O=DigiCert Inc, C=US is not trusted; internal cause is:java.security.cert.CertPathValidatorException: Certificate chaining error" |
| 2023-12-15 | XQE-PLN-0222 Columns of type BLOB are not permitted in a GROUP BY or ORDER BY clause | Report fails with error:The report could not run because a server error occurred.XQE-PLN-0222 Columns of type BLOB are not permitted in a GROUP BY or ORDER BY clause.RSV-SRV-0042 |
| 2023-12-15 | Restricting user access to send an email | How can I restrict access to send an email for a user or group ? |
| 2023-12-15 | OpenID authentication fail with "Call to IdP failed to get identity" | Cognos Analytics OIDC Login Authentication Error messaage with "Call to IdP failed to get identity" |
| 2023-12-13 | Cognos Analytics 11 Microsoft IIS web server gateway accessing properties for some Cognos security groups show blank page or slider pane | Accessing some Cognos Analytics 11 Manage > People > Accounts > Cognos > Groups security object properties over Microsoft Internet Information Server (IIS) web server gateway URI shows blank page or slider pane within the new Glass perspectives viewer. |
| 2023-12-13 | Unable to start Cognos 8 service, CAM-AAA-0146 error message | Unable to start the IBM Cognos service:Error Message:['AD'] 1.[ ERROR ]CAM-AAA-0146 The namespace 'AD' is not available.CAM-AAA-0064 The function 'CAM_AAA_Configure2' failed.CAM-AAA-0089 The provider is not initialized.CAM-AAA-0036 Unable to authenticate because the credentials are invalid.ADSI Error: 8009030C: LdapErr: DSID-0C09043E, comment: AcceptSecurityContext error, data 0, veceSystem Error: Logon failure: unknown user name or bad password. |
| 2023-12-13 | Attempt to login Azure AD namespace generates the following error "Call to IdP failed to get identity" | Unable to login to the Azure namespace connection working, it generates the following error message."Call to IdP failed to get identity"In Cognosserver.logError: invalid_requestError description: AADSTS901002: The 'resource' request parameter is not supported |
| 2023-12-11 | Cognos Analytics Audit Database Cleanup Tool | Is there a tool or procedure available for cleaning the Audit logging database? |
| 2023-12-11 | What takes most of the space in CMDATA table of the IBM Cognos content store database | Space occupied by the CMDATA table in the content store database is constantly growing. |
| 2023-12-11 | Error when using the thirdpartycertificatetool script: java.io.IOException: insufficient data | Importing a certificate into the Cognos Analytics CAMKeystore fails when using the ThirdPartyCertificateTool.bat|sh script. The script returns the following error:[main] ERROR com.ibm.bi.platform.commons.crypto.internal.utils.KeysAndCertsLoader – Exception occurred while loading certificate from pem encoded x509java.security.cert.CertificateException: Unable to initialize, java.io.IOException: insufficient data |
| 2023-12-11 | Cognos Analytics 11 security object properties show blank page / slider pane | Access Cognos Analytics 11 security object properties over web gateway URI. Navigate to Access Manage > People menu and access Properties, show a blank page or a slider pane on the new Glass perspectives viewer.Access Manage > People > Accounts > Cognos namespace and select the Analytics Users Role PropertiesAccess Manage > People > Capabilities > Cognos Viewer and select the Context Menu Properties |
| 2023-12-08 | Resizing Widgets in Cognos Analytics Dashboard Causes UI to Freeze | When resizing widgets in a dashboard, the UI freezes |
| 2023-12-08 | How to add a 3rd Party CA to allow for SSL between components in IBM Cognos Analytics | This document describes how to reset the cryptographic keys, create the certificate request to be signed by your third-party certificate authority and then import the signed certificates. Special attention needs to be paid during the process, as when not to launch the Cognos Configuration tool, which could potentially cause corruption and force the process to be restarted. |
| 2023-12-05 | Description of the audit table “COGIPF_OBJECT_INFO” | What is the new “COGIPF_OBJECT_INFO” audit table? |
| 2023-12-05 | Cognos Analytics 11 stop and restarts (recycles) automatically during start-up of services | Start-up of Cognos Analytics 11 services, observe following the start of the Dispatcher service observed through the entry 'DPR-SYS-6000 The product is ready to use', during the start sequence.Start of Cognos services never finishes and does not show the 'Close' button enabled when start Cognos services using IBM Cognos Configuration GUI.Await for ~5-7 min period delay, observe encounter of stop services issued, starting with 'AnnotationService', 'StopService', 'Success'.Post shutdown of all Cognos services |
| 2023-12-04 | 504 Gateway time-out error message while saving the event condition from event studio. | Save event condition does not complete the jobs and show the error message with 504 Gateway Time- out. |
| 2023-11-28 | Cannot save the configuration of Framework Manager with CAM-CRP-1257 when setting Buddhist Calendar on Windows OS | When we set buddhist calendar on Windows OS, we can't save the IBM Cognos Configuration of Framework Manager with the following error message. |
| 2023-11-27 | "CM-CFG-5027 Unable to upgrade the content store to the version 7.0027 that is compatible with this version of Content Manager…." caused by database version later than the version of Cognos (installed on the application server) | Administrator launches 'Cognos Configuration'. The user presses 'start' button. An error appears. |
| 2023-11-27 | HTTP 403 Forbidden Error message when accessing Cognos Analytics 11.0.4 or higher via gateway URL with IIS server | 403 Forbidden Message appear when user first time to set up for Cognos optional gateway with IIS server and accessing Cognos Analytics via gateway url |
| 2023-11-27 | How to trace native SQL for relational DQM data sources in Cognos Analytics when starting a Dynamic Cube | When required to confirm the SQL being executed against relational data sources when a Dynamic Cube is started tracing be enabled? |
| 2023-11-27 | IMPORTANT Information for Clients that upgrade IBM Cognos Analytics after applying the no-upgrade instructions to address log4j v2 vulnerabilities | Running a DQM (Dynamic Query Mode) report or testing a database connection, the following error is returned:XQE-CON-0007 XQE error encountered: DPR-ERR-2002 Unable to execute the request because there were no connections to the process available within the configured time limit.Creating a DQM report, the following error is returned:XQE error encountered: DPR-ERR-2002 Unable to execute the request because there were no connections to the process available within the configured time limit.Running or creating |
| 2023-11-23 | What is an Unsaved Report that is seen in Audit Reports Run Report table | An audit report based on the Run Report table shows some records that return Unsaved report in the Report name column.What are the reports Unsaved report in the audit database? |
| 2023-11-16 | The role of XQE-QTE-0008 in the parameter resolution mechanism | What is the meaning of XQE-QTE-0008, what is wrong, how to fix it? |
| 2023-11-15 | Enabling SSL for communications with Microsoft SQL Server databases failed with error IPFTEST-006 Logging failed to connect to Database | SSL encryption enabled" to True in configuration and test the connection; it fails for audit and content store. |
| 2023-11-14 | MySQL database connection error: MySQL XQE-DS-0006 Unable to logon to the data source. Communications link failure The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server. | Error testing MySQL database connection in Cognos Analytics Administration:"MySQL XQE-DS-0006 Unable to log on to the data source. Communications link failure The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server…" |
| 2023-11-11 | MySQL 8.1 Year scalar function is not returning expected integer values | The Cognos built-in function _years_between generates a MySQL expression that include the MySQL Year scalar function.When the expression is sent to MySQL 8.1 an incorrect value is returned.XQE-DAT-0001 Data source adapter error: com.mysql.cj.jdbc.exceptions.MysqlDataTruncation: Data truncation: BIGINT UNSIGNED value is out of range in '(year(dbcert.tts.cts) – year(dbcert.tdt.cdt)) |
| 2023-11-06 | XQE-CON-0007 XQE error encountered: DPR-ERR-2002 Unable to execute the request because there were no connections to the process available within the configured time limit. | During the Startup of the IBM Cognos Analytics Service the following error is displayed:XQE-CON-0007 XQE error encountered: DPR-ERR-2002 Unable to execute the request because there were no connections to the process available within the configured time limit. |
| 2023-10-30 | Removing the Select a Delivery Method and Instead of waiting… message from Report is Running page | How do you remove the "Select a Delivery Method" and "Instead of waiting … " message from the Report is Running page in IBM Cognos BI and Cognos Analytics. |
| 2023-10-27 | IBM Cognos Software Development Kit for CA 11.1.x | I can't find the SDK download for Cognos Analytics in Passport Advantage. Where can it be found? |
| 2023-10-27 | How to Display a list of Cognos Advanced Settings and their Values | How to display a list of the Cognos advanced settings, and their associated values in the UI? |
| 2023-10-26 | Scheduled activities are stuck in 'Waiting' status with CNC-SDS-0408 There are email messages waiting to be sent | Scheduled email activities accumulate in 'Waiting' status over time, impacting scheduled reports, jobs, and event agent tasks.Running the NC drop script and recycling services temporarily clears out the items in 'Waiting' status, but the number of items grows as more emails are sent out. |
| 2023-10-23 | How to check whether your configuration group is in sync? | How to check whether your configuration group is in sync? |
| 2023-10-20 | Greenplum JDBC driver describes a TIME data type as TIMESTAMP | Greenplum version 6 JDBC drivers (for example 6.0.0.000109 (F002053.U001097)) are describing columns of data type TIME as TIMESTAMP. |
| 2023-10-19 | How can you get the number of items a user selects from a multi-select prompt | It is often desirable to display the value of report parameters on the report page after the user has answered the prompts, However in some cases the parameter value of a multi-select prompt can be so large that it would be better to show 'ALL' or the number of parameters selected, or use the number of parameters selected for conditional formatting to adjust the font to preserve a nice layout of the report. |
| 2023-10-19 | Greenplum JDBC driver returns numeric data type metadata with a precision of 1000 and scale of 998 | Queries executed using the Greenplum JDBC driver that project numeric values throw an exception. XQE-DAT-0004 A decimal type with precision 1000 and scale 998 is invalid |
| 2023-10-16 | Connecting to PostgreSQL from IBM Cognos Analytics | How to configure a data source connection to a PostgreSQL data source. |
| 2023-10-16 | MSR-SMT-2190 Internal error trying to create smart metadata uploading files or executing data sets | Uploading a file, Cognos Analytics throws an exception. MSR-SMT-2190 Internal error trying to create smart metadata |
| 2023-10-10 | How to install Cognos Analytics on Red Hat Enterprise Linux | This document explains a generic process to install Cognos Analytics on Red Hat Linux 7 and 8. Specific details can vary from one environment to another. The document also covers the prerequisites libraries that need to be installed. It is recommended to refer the Supported Environments page in the Related Links section to see whether your version of Cognos is supported to run on your current version of Red Hat Linux, and to confirm the prerequisite libraries for your version. |
| 2023-10-05 | IBM Cognos Analytics 12.0.1 – Administrators unable to edit existing data sources following upgrade | Upgrading to Cognos Analytics 12.0.1, installing in a new directory that uses an existing content store, admin can no longer edit an existing data server connection\signon by using the Manage interface. Cloud storage connections are also affected. |
| 2023-09-29 | Progress DataDirect Autonomous REST connection requires an entry in the Connection Properties. | Progress DataDirect Autonomous REST connection test would fail without the optional connection property. |
| 2023-09-28 | Formatting a date on a chart or crosstab does not appear as specified by the format | In Report Studio, when creating a chart or crosstab you may be trying to format a date dimension to only show the months and years of that dimension rather that the entire date. When changing the format, the changes do not show for the chart or crosstab, it continues to show the entire date. If the same format changes are made for a list report, the formatting changes do appear to take effect. |
| 2023-09-28 | RQP-DEF-0617 User defined SQL is not permitted due to missing model or package | A report with an SQL Query object fails with error: RQP-DEF-0617 User defined SQL is not permitted due to missing model or package. |
| 2023-09-22 | AAA-LPS-0005 Unable to communicate with legacy namespace server when accessing Cognos | Users wait a long time for SSO to log them into Cognos and then the following error message is shown: AAA-LPS-0005 Unable to communicate with legacy namespace server |
| 2023-09-19 | How to show only the n highest value rows of a sorted crosstab | This TechNote describes how to display only the crosstab rows that have the n highest values of the total summary calculation, and sort them in descending order. |
| 2023-09-17 | Content Manager startup takes long when the content store is in Oracle database | Content Manager startup takes long when the content store is in Oracle database |
| 2023-09-15 | Report using number format with decimal places displays different values in HTML and Excel | Report contains a list with totals. Values and totals formatted as numbers (or currency) with scale -6 and number of decimal places 1. Output is different between HTML and Excel: |
| 2023-09-13 | Crosstab with summary encounters error XQE-PLN-0071 | A crosstab in Report Studio with a basic layout is created from a data module or from a Framework Manager package. Using page preview in Report Studio displays the following output.When the user drills down to a column cell they receive the following error.XQE-PLN-0071 The query is not supported. The referenced detail 'Product Line' for the 'within detail' aggregate 'Total(Product Line)' can not be found on the same edge as a sibling of the given aggregate.For example, clicking the 'Personal Accessorie |
| 2023-09-13 | Cognos Analytics for Mobile 11.1.7 FP2 cannot be configured as Cognos Analytics server ervice does not restart as it is supposed to do according the documentation | Installing and configuring the product using the provided script to configure Cognos Analytics for Mobile 11.1.7 FP2then cognos service does not restart as it is supposed according the documentation and no error is thrownIt looks like that the Mobile application does not recognize the right gateway. |
| 2023-09-05 | How to display text in the crosstab cells | Data items that hold string values can not be used as measures in a crosstab, however sometime it is desireable to display text in the crosstab cells |
| 2023-09-02 | Call to IdP failed to get identity, and 401 error, caused by expired AzureAD Client Secret | When authenticating with AzureAD, the Azure login prompt appears, and authentication succeeds. However, when the idToken passes to the return URL, an error displays, "Call to IdP failed to get identity" |
| 2023-08-30 | CM-REQ-4179 after removing/adding supported languages in Cognos Configuration | After removing a supported language within IBM Cognos Configuration, the error CM-REQ-2179 will be thrown when trying to modify objects within Cognos portal. |
| 2023-08-30 | Unable to open or edit all dashboards | Users can create new dashboards but after they save and close the dashboard they can't open it.The problem is with all dashboards and all users. |
| 2023-08-27 | Unable to start Cognos services | Can not start Cognos services and times out with error:CFG-ERR-0106 IBM Cognos configuration did not receive a response from the IBM Cognos Service in the time allotted |
| 2023-08-27 | The parameter named 'Supported ciphersuites' located in 'Cognos' is currently invalid. | When attempting to start Cognos, receive error saying:"The parameter named 'Supported ciphersuites' located in 'Cognos' is currently invalid." |
| 2023-08-23 | Teradata JDBC driver throws exception related to SSLMODE when connecting to a Teradata server | Teradata JDBC driver is unable to connect to the server and throws an exception error related to SSLMODE. Caused by: java.io.IOException: SSLMODE=PREFER cannot use Teradata port 1025 connection because the database has HTTPS connections enabled, but a connection cannot be made on HTTPS port 443. at com.teradata.jdbc.jdbc_4.io.TDNetworkIOIF.isUsableSocket(TDNetworkIOIF.java:1515) at com.teradata.jdbc.jdbc_4.io.TDNetworkIOIF.connectToHost(TDNetworkIOIF.java:614) at com.teradata.jdbc.jdbc_4.io.TDNetworkIO |
| 2023-08-19 | How to upgrade your version of Cognos Analytics | How do we upgrade our Cognos Analytics Environment to a higher release? |
| 2023-08-17 | Unable to preview data in Data Module | Grid View in the Data Module not displaying data. We get this error: You can't preview this data. The details shows an unknown error occurred. |
| 2023-08-12 | Unable to access Powerplay Studio on Chrome | After upgrading Cognos, users that use Chrome accessing Powerplay Studio receive error saying: DPR-ERR-2079 Firewall Security Rejection. Your request was rejected by the security firewall.CAF rejection details are available in the log. Please contact your administrator. |
| 2023-08-09 | Intermittent error when running Cognos Dynamic Cube reports: XRP-ERR-0004 | In distributed Cognos environment, where advanced dispatcher routing has been configured with two or more dispatchers assigned to the Cognos server group dedicated for processing dynamic cubes, getting intermittent error when running Cognos dynamic cube reports:"XRP-ERR-0004 The Dynamic Cube "<name of cube>" either does not exist or has not been added to a Query Service instance…" |
| 2023-08-08 | DPR-ERR-2008 The dispatcher is unable to process the request. The request is directed to an unknown service name: MotioCI. | Unable to modify reports, and use the "Save as" function to save the changes. |
| 2023-08-08 | Access to the Cognos namespace fails with "Read Timed Out" | Access to the Cognos namespace fails with "Read timed out" or "Failed to retrieve requested objects". |
| 2023-08-04 | CA 11 Framework Manager error ""Unable to access service at URL: …" | Cognos Analytics 11 Framework Manager returning error when user tries to open Framework Manager project:"Unable to access service at URL: https://<server_name>:<port_number>/cognosanalytics/bi/v1/disp?b_action=xts.run&m=portal/close.xts Please check that your gateway URI information is configured correctly and that the service is available. For further information please contact your service administrator." |
| 2023-08-01 | How is the user's default home page changed? | How does a user change their home page so that it appears by default when they log into Cognos Analytics. |
| 2023-07-28 | How to trace relational metadata import problems in Framework Manager | When issues are encountered importing metadata with Framework Manager a trace can be enabled to assist with diagnosing the problem. |
| 2023-07-26 | After upgrade, SQL Server connection with Windows Authentication is failing. | After applying a Cognos Analytics upgrade, connections to SQL Server fail. |
| 2023-07-21 | Image not rendering in PDF and Excel reports | Images do not appear in PDF and Excel report outputs after upgrading IBM Cognos Analytics.The images reside within the gateway installation in webcontent/<custom folder>/images and referenced in reports as "../../<custom folder>/images/<image file name> |
| 2023-07-20 | How to import/export a dashboard specification in IBM Cognos Analytics | How to view the dashboard specification and import it onto other Cognos Analytics environment for the purposes of troubleshooting.Note that the dashboard specification viewer is used for troubleshooting purposes. Modifying the specification in any way is not supported. Additionally, copying and importing specifications as a means to migrate a dashboard from one environment to another is not supported. The supported method of moving dashboards from one environment to another is to use partial deployments or |
| 2023-07-20 | Some users when running a Cognos report get this error: CM-REQ-4202 You do not have access to the report owner's credential object | Users are members of Groups or Roles with correct permissions for the affected Report. However when they run reports they encounter error:CM-REQ-4202You do not have access to the report owner's credential object: CAMID("namespace:u:uniqueid")/credential. |
| 2023-07-17 | Cognos Analytics 11.0 Fix Lists | A comprehensive list of defect corrections for major releases, refresh packs and fix packs of Cognos Analytics 11.0.x.0 Details of the APARs listed below can be accessed by clicking the link for the APAR number. If you have questions about a particular defect, please contact Customer Support. |
| 2023-07-14 | AADSTS901002: The 'resource' request parameter is not supported. | In Cognos Configuration, when you attempt to create and test an OIDC connection to AzureAD, the following error appears:[ ERROR ] Call to IdP failed to get identity. Status 400Error: invalid_requestError description: AADSTS901002: The 'resource' request parameter is not supported. |
| 2023-07-07 | Cognos data source connection fails with error Cognos gateway unable to connect to the IBM Cognos Server | After the database password was changed, data source connection in Cognos® (bundled with Maximo) failed with errorThe IBM Cognos gateway is unable to connect to the IBM Cognos BI server. The server may be unavailable or the gateway may not be correctly configured. |
| 2023-07-05 | How to Save Report Outputs to a File Location on a Per Report Basis | By default report output files are saved in the content store. This document describes how configure Cognos Analytics to include an option for users to save a copy of report output in file system location outside of Cognos Analytics. |
| 2023-07-05 | Past Activities not showing interactive report executions | Unable to see interactive report executions list in Cognos Administration console under Past Activities. |
| 2023-07-04 | CM Advanced Parameters that help with Content Store locking issues | There are several Advanced parameters that can be added ad advised by IBM Cognos support to prevent/mitigate Content Store locking issues. What do they do exactly?You might see the following type of error in the logs:"CM-SYS-5133 While processing your request, Content Manager has waited for 601.043 seconds for access to objects that are currently locked" |
| 2023-07-03 | DPR-ERR-2082 The complete error has been logged by CAF with SecureErrorID | Unable to run a report in Cognos Analytics due to Cognos Application Firewall (CAF) warning. |
| 2023-07-03 | How to make Cognos Analytics 11 return the complete message instead of a CAF error. | How do you provide more information about Cognos Application Firewall using error messages such as the following:DPR-ERR-2082 An error has occurred. Please contact your administrator. The complete error has been logged by CAF with SecureErrorID. |
| 2023-07-02 | How to improve report performance | How can I make my report run faster? |
| 2023-07-02 | DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically. | During restart the following "DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically." occurs as a result of WLP Memory error. |
| 2023-07-02 | IIS Presenting 404 Error when alias is implemented | IIS Manager appears to be missing the host name in the bindings panel preventing the binding to any hostname on a provided certificarte. |
| 2023-06-30 | How to view checksum for Cognos Analytics installation file | How to view checksum for Cognos Analytics installation file |
| 2023-06-30 | How to execute python scripts from Cognos Analytics | How to execute python scripts from Cognos Analytics |
| 2023-06-30 | How to troubleshoot database connection issue with Cognos Analytics | XQE-DS-0006 Unable to logon to the data source. Communications link failure |
| 2023-06-29 | Report Link does not work by email when it uses DNS URL | Report Link does not work by email when it uses DNS URL |
| 2023-06-29 | The Cognos Analytics server can't communicate with the Jupyter server | The Cognos Analytics server can't communicate with the Jupyter server |
| 2023-06-29 | How to check Cognos Analytics status | How to check Cognos Analytics status |
| 2023-06-29 | HAL error message pop up while editing Cognos Analytics cube report | After upgrade Cognos Analytics from 11.1.x (11.0.x) to 11.1.7, HAL errors shows the Cube reports in distributed environment. |
| 2023-06-29 | How to use Cognos Analytics SDK Sample | How to use Cognos Analytics SDK Sample |
| 2023-06-28 | XQE-DS-0014 Unable to logon to the data source. An unexpected error from the JDBC driver "org.apache.hive.jdbc.HiveDriver" | The server did something wrong error XQE-DS-0014 Unable to logon to the data source. |
| 2023-06-27 | Unable to open Cognos URL after reinstalled the Cognos Gateway from C drive to D drive | Invalid Login Response |
| 2023-06-27 | [ERROR] CAM-CRP-1054 No configuration was loaded after upgrade Cognos Analytics | Cognos Analytics is unable to save Cognos configuration |
| 2023-06-27 | How to set up Cognos Analytics with DB2 CLI/ODBC 32bit connection | Cognos Analytics is unable to test with DB2 data source connection via ODBC or CLI driver (32bit) |
| 2023-06-27 | Clarification on Enabling FIPS Mode for Cognos Analytics | In IBM Cognos Analytics 11.2.4, the functionality for enabling FIPS mode was introduced in Linux. The FIPS mode feature is available in both Linux and Windows as of Cognos Analytics 12.0.This technote corrects and clarifies some information on configuring FIPS mode in Cognos Analytics. |
| 2023-06-23 | How to import/export a report specification in IBM Cognos Analytics | A report specification, or report spec for short, is an XML document that defines the structure and layout of a report. The spec for a report and be exported and imported between Cognos Analytics of the same or later version, or saved as a text file. IBM Support may request for a copy of a report spec when investigating report related issues.A report specification should be saved as a text based file with the extension TXT or XML.Don't save the report specification in other document types such a |
| 2023-06-23 | How to Use New Microsoft OLE DB Driver in Cognos Analytics | Microsoft recently confirmed that SQL Server Client is deprecated and it will no longer be used with the SQL Server Products for application development. Further reading is available here –https://learn.microsoft.com/en-us/sql/relational-databases/native-client/sql-server-native-client?view=sql-server-ver15However, creating a connection to SQL Server still defaults to the old provider; SQLNCLI11. This poses a few issues for users who are unable to install the old native client on their OS or users who |
| 2023-06-22 | CNC-SDS-0423 Email attachment exceeds size limit | The email is not sent by Cognos Analytics because it says it exceeds the maximum size limit of the attachment. However, when the attached report is saved to disk, it is a smaller size than what is defined in Cognos as the maximum. Why is it still failing? |
| 2023-06-19 | Reports are failing with the error ORA-01722: invalid number without NLS_LANGUAGE | After upgrading the Cognos Analytics environment, users are not able to run any reports and the report are failing with ORA-01722: invalid number without NLS_LANGUAGE. |
| 2023-06-19 | Powerplay report take a long time to run and display in Powerplay Studio | Opening or running a Powerplay report or view has poor performance, takes a long time to run and render in Powerplay Studio or PDF. |
| 2023-06-16 | IBM Cognos Analytics SSO stopped working | Without any changes made in Cognos Analytics or Windows, SSO stopped working one morning. |
| 2023-06-16 | IBM Cognos Analytics crashes when importing a deployment archive | Importing folders from a deployment archive in IBM Cognos Analytics crashes java.exe.Import fails after importing some content. Usually, importing one folder succeed. |
| 2023-06-14 | Prompted for database signon in Transformer when using a Dynamic Query Mode data source | Using Dynamic Query Mode (DQM) package or report data sources in Transformer results in looping prompt when trying to read the data source. The reports run successfully in Cognos Analytics 11. |
| 2023-06-14 | 'Auto create data caches' progress starts but does not complete configuring data caches | Cognos Analytics dashboard authors can encounter a progress indicator in the 'Configure data caching' panel that starts but does not complete the process of auto creating data caches. |
| 2023-06-14 | Cognos Analytics dashboard fails to save on environments where an HTTP Server uses custom or preserved configuration files | Cognos Analytics dashboard authors can experience the Save, Save as, Save as a template, or Save as a story process not completing on environments where an HTTP Server uses custom or preserved configuration files. |
| 2023-06-14 | How to disable the scheduler for specific users in Cognos Analytics | This document describes how to disable the scheduler for specific users or groups |
| 2023-06-14 | What is the Default email sender and how is it changed? | Default sender email ID option defined in Cognos Configuration is not used when an email is sent. Instead, it uses the ID of the person who schedules the report. Selecting "Run as Owner" in the report properties has no effect either. The Sender email ID is that of the schedule creator. |
| 2023-06-13 | Cognos Analytics upgrade fails with error 'The install is unable to complete the upgrade the process' | Unable to Upgrade Cognos Analytics and the installation fails with error. The installation is unable to complete the upgrade process. |
| 2023-06-12 | Cognos Analytics on a mobile device | Can I use Cognos Analytics on a mobile device such as a mobile phone, smartphone, or tablet? |
| 2023-06-09 | Reports fail with "XQE-MD-0007 Unable to establish a metadata connection to data source" error due to insufficient disk space on the Cognos Analytics server | All report run requests result in the following error messages:XQE-MD-0007 Unable to establish a metadata connection to data source /content/folder[@name='folderName']/folder[@name='folderName']/package[@name='packageName']/model[@name='modelName']: java.lang.RuntimeException: com.cognos.pogo.pdk.dom4j.Dom4jSoapFaultException |
| 2023-06-08 | BME-SP-0002 BMT initialization error when publishing a model using BMT Script player | An existing project is being opened.BME-SP-0002 BMT initialization error:Check messages to determine which errors occurred. |
| 2023-06-07 | ldaps connect handshake error having the certificate in CAMKeystore | Unable to test the connection against the LDAPS server where the LDAP SSL certificate is imported in CAMKeystore. |
| 2023-06-06 | Creating a report using Cognos pre-defined theme results in crosstabs that span the entire page | Creating a report that uses Cognos pre-defined theme results in crosstabs that span the entire page. |
| 2023-06-06 | Cognos Analytics license count shows all users as Analytics Administrator. | When checking the license count for Cognos Analytics under Manage -> Licenses, all users are counted as Analytics Administrator but in reality only few users are Analytics Administrator, and all other users are part of different roles and groups. |
| 2023-06-06 | Seeing error of "AAA-AUT-0013 The user is already authenticated in all available namespaces" when scheduling a report. | After attempting to create a new schedule, the user will get prompted with an error message saying: AAA-AUT-0013 The user is already authenticated in all available namespaces. |
| 2023-06-06 | Cognos report – Column visualization does not display all values on x-axis when exported to Excel | A report contains a column visualization that has several values on the x-axis. When report is run to HTML, all the values are visible. When report is run to Excel, not all values are visible. |
| 2023-06-06 | Report is failing after an upgrade with error message XQE-V5-0005, Identifier not found 'Index'. | After upgrading the Cognos Analytics environment, users are not able to run a report, and the report will fail with error message: XQE-V5-0005 Identifier not found 'Index' |
| 2023-06-05 | [object Object] error in dashboarding after upgrade. | Users are unable to create new dashboards or run existing dashboards after upgrading Cognos Analytics to a newer version. They see an [object Object] error message. |
| 2023-05-30 | How to add a Global Color Palette in Cognos Analytics 11.1 | The Custom Color Palettes feature was introduced in Cognos Analytics 11.1. This provides functionality apply custom colors in Visualizations, for example, to reflect your corporate color theme.Instead of having to create a new palette for every report, you can save your color palette as global variable so it can be applied to Visualizations in reports by report authors. |
| 2023-05-30 | Transformer hangs during READ DATA SOURCE when building Powercubes cubes using IQD files | Transformer hangs during READ DATA SOURCE when building Powercubes cubes using IQD files. |
| 2023-05-30 | Cognos Report – Value prompt showing more values than returned by underlying query | Query is created to populate value prompt on prompt page. Running tabular data on prompt query shows desired values. Running the report, the value prompt displays more values than returned by the query. |
| 2023-05-29 | XQE-DAT-0001 – This session does not have a current database when removing catalog info in DB details in FM | Removing the catalog to migrate the model to different environment results in error. |
| 2023-05-25 | Drill through from a Cognos Analytics Report in PDF format does not work | The drill through links in a report run in PDF format do not work. The drill link appears as a link but clicking the link does nothing. The link is not active. The same report drills through works as expected when report is run in HTML format. |
| 2023-05-23 | "You do not have permission to access this report. please contact your system administrator" is shown when opening a Query Studio report. | When a user, including a Cognos System Administrator, tries to open a Query Studio report, they are unable to do so and the error message "You do not have permission to access this report. please contact your system administrator." |
| 2023-05-19 | Search function in Cognos Analytics returns no results | Searching for content using the search option on the Cognos Welcome page returns no results. This applies to versions of Cognos Analytics other than 11.0.11.Deleting the indices folder in 11.0.11 causes the search function to fail after the restart.See APAR PI98548 |
| 2023-05-18 | ADM-ERR-001 when opening My Schedules and Subscriptions | When opening My Schedules and Subscriptions the following error is displayed:{ "errors": [ { "code": "ADM-ERR-001", "level": "error", "message": "Internal error" }, { "level": "error", "message": "java.lang.NullPointerException" } ] } |
| 2023-05-17 | Snowflake JDBC 3.13.30 driver returns incorrect metadata that impacts Framework Manager metadata imports | The metadata import wizard in Framework Manager displays objects that are views under the Tables node.Importing metadata fails when an import attempts to import tables and views. |
| 2023-05-17 | Installing Cognos 11.2.4 on Red Hat Enterprise Linux release 8.7 (Ootpa) errors out with lax.nl.message.vm.not.loaded=The installer either could not find a Java VM, or the Java VM on this system is too old. The installer requires Java 1.1.5 or later | During the installation of IBM Cognos 11.2.4 on Red Hat Enterprise Linux release 8.7 (Ootpa) The installation aborts with the error message: lax.nl.message.vm.not.loaded=The installer either could not find a Java VM, or the Java VM on this system is too old. The installer requires Java 1.1.5 or later. |
| 2023-05-16 | Snowflake JDBC 3.13.30 driver throws exception Cannot perform SELECT. This session does not have a current database | A Snowflake exception is thrown by the Snowflake JDBC driver when a connection is attempted. net.snowflake.client.jdbc.SnowflakeSQLException: Cannot perform SELECT. This session does not have a current database. Call 'USE DATABASE', or use a qualified name. at net.snowflake.client.jdbc.SnowflakeUtil.checkErrorAndThrowExceptionSub(SnowflakeUtil.java:129) at net.snowflake.client.jdbc.SnowflakeUtil.checkErrorAndThrowException(SnowflakeUtil.java:70) |
| 2023-05-16 | Renaming an existing Data Module and the impact on the reports built against it | Is it possible to rename an existing Data Module without impacting the reports built against it? |
| 2023-05-16 | JDBC/OCI connection failed with error: XQE-GEN-0002 An unexpected exception occurred: ocijdbcN (Not found in java.library.path) | Testing an Oracle data source defined within IBM Cognos Server Administration results in an error for the Dynamic Query Mode(DQM) connection using TNS Names Alias Connection throws error below -XQE-GEN-0002 An unexpected exception occurred: ocijdbcN Not found in java.library.pathWhere N is the Oracle client release e.g. 11, 12, 18, 19, etc. While testing for CQM is successful. |
| 2023-05-15 | Invalid argument error in date calculation | Running a report which contains a date query calculation, the following error is generated:The argument at position 2 of the function '_days_between' is invalid in data item 'DataItemName' of query 'QueryName', expected one of the following types: 'date, dateTime' |
| 2023-05-15 | The function _date_to_int fails with UDA-SQL-0219 error against CQM packages | The expression _date_to_int(current_date) against a Compatible Query Mode (CQM) connection fails with error:RQP-DEF-0177 An error occurred while performing operation 'sqlPrepareWithOptions' status='-126'. UDA-SQL-0219 The function "_date_to_int" is being used for local processing but is not available as a built-in function, or at least one of its parameters is not supported. |
| 2023-05-11 | "The connection was reset" while generating PDF output (CheckPoint VPN) | Generating PDF output in Cognos Analytics, while connected to a CheckPoint VPN endpoint, the PDF is not generated, and the browser displays an error "The connection was reset".Users connected directly to the network, with no VPN, are not affected. |
| 2023-05-10 | When refreshing a dataset against a SAS datasource, via ODBC, intermittently the BIBUS process crashes | When refreshing a dataset against a SAS datasource, via ODBC, intermittently the BIBUS process crashes with the following error:RSV-SRV-0040 The report server encountered an internal error. Check additional information associated with this error message. If cause of problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Port |
| 2023-05-09 | License level for user not updating until the user logs in to Cognos. | When looking at the licenses table used under Manage > Licenses > Global license usage, it shows different license counts than what is assigned to users. This license table will not update until each user logs in. |
| 2023-05-04 | 502.3 error when accessing Cognos Analytics IIS Gateway via SSL with a Server Farm defined. | When accessing the Cognos Analytics optional gateway via IIS with SSL-enabled, and a Server Farm defined, a 502.3 error is received. |
| 2023-04-28 | PDF output rendered with very small text making it unreadable | Report contains column with large text item. Some of the values are not wrapping causing the output to 'shrink' to fit the data and therefore making the output unreadable. |
| 2023-04-26 | How to use NC_DROP script in Cognos Analytics 11. | How to use NC_DROP script in Cognos Analytics 11 to correct issues with execution of scheduled reports. |
| 2023-04-25 | Custom SQL with prompt macro generates XQE-DAT-0001 Data source adapter error: org.netezza.error.NzSQLException: ERROR: 702 : Incorrect data type | Report uses Netezza datasource and it contains manual SQL and a prompt macro.Following SQL works:SELECT CASE WHEN (EXTRACT (DOW FROM current_date) <> 1) THEN ('Not Monday') ELSE ('Monday') END "Day" FROM <TableName>However, when sql embedded with Prompt it produces an error:SELECT CASE WHEN (EXTRACT (DOW FROM #prompt('P_DATE', 'date')# ) <> 1) THEN ('Not Monday') ELSE ('Monday') END "Day" FROM <TableName>Error generated:XQE-DAT-0001 Data source adapter error: org.netezza.error.NzSQLE |
| 2023-04-25 | Query execution time limit per package | Can users be prevented from running queries that take more than a certain amount of time to execute?Can this be implemented on a per package basis? |
| 2023-04-24 | Configuring MultiFileCubeThreshold in Transformer | How do you configure the MultiFileCubeThreshold setting in Transformer and what is the proper XML syntax? |
| 2023-04-24 | Unable to create the PowerCube when Size exceeded max. of 2GB: TR1901 | Building a Powerplay Powercube end with error when Powercube files exceed 2 Gb file limit for 32-bit applications. |
| 2023-04-21 | AAA-AUT-0013 The user is already authenticated in all available namespaces when logging into a new namespace | Customer created a new namespace in IBM Cognos Configuration.Logging into the new namespace in a web browser fails withAAA-AUT-0013 The user is already authenticated in all available namespaces |
| 2023-04-21 | Information on how the file "CAM_LPSvr.exe" is being used. | What is the file "CAM_LPSvr.exe", and what is it being used for? |
| 2023-04-19 | Permission error importing metadata in Framework Manager | Unable to import metadata into Framework Manager for new or existing models. |
| 2023-04-18 | Unable to login to Cognos Analytics with error AAA-AUT-0013 | Cognos Analytics does not display a login prompt to enter username and password on the home page. Instead, the home page displays the error "AAA-AUT-0013 The user is already authenticated in all available namespaces". |
| 2023-04-17 | Framework Manager throwing Invalid Login error before being prompted to authenticate | Framework Manager is throwing an 'Invalid Login' error message before software is prompting for credentials to authenticate. |
| 2023-04-11 | CFG-ERR-0106 IBM Cognos configuration did not receive a response from the IBM Cognos Service in the time allotted | Cognos Analytics services take a long time to start.At the end of the startup processes, the following error message is shown in Cognos Configuration: CFG-ERR-0106 IBM Cognos configuration did not receive a response from the IBM Cognos Service in the time allotted. |
| 2023-04-06 | Getting "You do not have permission to use this report." after copying a report specification into a new report in IBM Cognos Analytics | Scenario 1. A user, who is not a System Administrator, is unable to select a package while creating a new report.Scenario 2. System Administrator opens the report in Edit, copies the report specifications, and saves it in a file. A user, who is not a System Administrator, starts creating a new report, copies the report specification saved by the System Administrator. The following error message is shown:"You do not have permission to use this report." |
| 2023-04-05 | [Check NIST 131A conformance warning] while starting the Cognos services | "Check NIST 131A conformance" Warning message appears while starting Cognos services after upgrading the software to version 11.1.x. |
| 2023-04-05 | How to find the identity of the administrator who modified permissions in Cognos Analytics | An object's permissions were changed in Cognos Business Intelligence by a system administrator and you need to find out who changed it and when. |
| 2023-04-01 | After configuring IHS/ApacheHTTPServer for SSL, Cognos shows /bi/bi/ HTTP 404 | After configuring IHS/ApacheHTTPServer for SSL, Cognos shows /bi/bi/ HTTP 404 |
| 2023-03-31 | PAST ACTIVITIES IN COGNOS ANALYTICS 11.2.4 SHOWS " Something is not quite right. " | Past activities in IBM Cognos Analytics 11.2.4 GUI, do not work as expected and shows the following error: " Something is not quite right. " |
| 2023-03-29 | Cognos Analytics 11 login portal web browser page spinning continuously | All users unable to log in and are presented with a continuous spinning web browser page within Cognos Analytics 11. |
| 2023-03-29 | Apple Push notifications enabled in an environment with no Internet access can slow the startup process of Cognos Analytics. | Cognos Analytics can take longer to start in an environment that has Apple Push Notifications enabled, but does not have access to the Internet. |
| 2023-03-29 | Problems derived from using emptySet function in Cognos Analytic queries | Extensive use of the emptySet function within an IBM Cognos Analytics query conduce to a poor performance. |
| 2023-03-29 | ROUTING RULE FLYOUT IS EMPTY IN IBM COGNOS ANALYTICS 11.2.4 | When creating a routing rule, the flyout panel is empty due to a known issue in Cognos Analytics 11.2.4. |
| 2023-03-29 | Error 'The content cannot be displayed on the current web browser. Try using another Web Browser' | Dragging a folder in the workspace produces the error 'The content cannot be displayed on the current web browser. Try using another Web Browser'. A report can be dragged into the workspace with no error. The error happens only with folders. |
| 2023-03-28 | How to resize a Search and Select prompt in an Interactive Report | The search and select prompt does not resize the width of the prompt when search results are populated. The prompt values the user selects from may not be fully visible due to the prompt control not being wide enough. |
| 2023-03-24 | How to change the environment type from non-production to production in Cognos Analytics? | How to change the environment type from non-production to production to comply with the licensing? |
| 2023-03-24 | IBM Cognos does not start up, IBM Framework Manager and IBM Power Play Transformer hangs at startup or crashes | IBM Cognos products such as IBM Power Play Transformer, IBM Cognos Framework Manager and the IBM Cognos Analytics server are slow to start, do not start up, hangs at startup or crashes completely. |
| 2023-03-24 | How to regenerate cryptographic keys in Cognos Analytics 11. | How can the Cognos Analytics 11 cryptographic keys be regenerated? |
| 2023-03-23 | QE-DEF-0368 Unable to decrypt user name and password credentials from the Content Store, when using Framework Manager. | Cognos configuration for Framework Manager saves successfully with no errors. After logging into the Framework Manager application and attempting a data source wizard or testing a query subject, an error is incurred.QE-DEF-0368 Unable to decrypt user name and password credentials from the Content Store. |
| 2023-03-23 | How to copy Validation Information for a Report | When troubleshooting a report reviewing the Validation Information can be helpful to provide details for potential problems.What are the steps for accessing and copying the Validation Information for a Report in Cognos Analytics 11.x versions |
| 2023-03-23 | Invalid Login Response error message when accessing Cognos portal with Gateway URI | Users getting Invalid User Response Login screen when Gateway URI is used to access the Cognos Portal Page |
| 2023-03-20 | Convert Date Function in Oracle to Datetime without Cast Function | Is there a way to force a DATE data type instead of DATETIME in FM, since the column is actually declared as a DATE in Oracle?What if I don't want to use a CAST function because it would prevent the usage of SQL indexes? |
| 2023-03-20 | Unable to import users into Azure namespace via CSV file | Attempting to upload the csv file results in a loading bar flashing but no error appearing on the screen. |
| 2023-03-20 | When running a report in HTML in the footer, it should show the last page number as ? | When running a report in HTML in the footer of the report is should say for example 1 of 5 however it is displaying 1 of ?, the last page number appears as a question mark. How do I fix this? |
| 2023-03-20 | After upgrading Cognos with Motio, launching Authoring shows blank page | After upgrading Cognos with Motio, launching Authoring shows blank page Issue is intermittent Issue happens against any report Issue is only shown in report authoring Issue happens against multiple browsers (confirmed against Chrome and Firefox) |
| 2023-03-17 | Powerplay Transformer prompting for database login | Accessing a data source in Powerplay Transformer results in the user being prompted for Database sign on that should not be required. Entering a valid database login results in being re-prompted endlessly for database sign on, in a loop. |
| 2023-03-17 | QueryService failed to start with the following command line-arguments: CWWKE0001I: The server dataset-service has been launched. | Testing DQM/JDBC data sources or running DQM reports returns the following error: DPR-ERR-2002 Unable to execute the request because there was no process available within the configured time limit. The server may be busy.When reviewing the logs, it is found that the QueryService is unable to start and returns an error similar to: Audit.RTUsage.qs.XQE.V5DataServer StartService QueryService fai |
| 2023-03-16 | How to return the roles/groups only within Cognos namespace that a user belongs to | CSVIdentityNameList() returns the roles/groups that a user belongs to within Cognos namespace but also the namespace it's currently logged in with. This Document describes how to return an array of the user's identities based on the identity type that can be used in a filter. |
| 2023-03-16 | What is the default email sender and how is it changed in Cognos Analytics 11? | When sending emails, the default sender email ID defined in Cognos Configuration is not used. Instead, it uses the ID of the person who schedules the report. |
| 2023-03-15 | XQE-GEN-0028 Your request was rejected because the Query Service is busy | Dashboards and Reports that use Dynamic Query Mode (DQM) intermittently fail with the following error message:XQE-GEN-0028 Your request was rejected because the Query Service is busy. |
| 2023-03-15 | Event studio and Data Module? | Does Event studio work with Data Module? |
| 2023-03-14 | Excel output does not reflect Size and Overflow settings | A report that has Size and Overflow property set on objects to customize their widths and heights does size the objects when the report is run in HTML format but when exported to Excel format the objects are not sized as expected. |
| 2023-03-14 | Exporting a report to external format shows message Data table rendering is not supported for this output type | A report with an interactive Data Table does not contain report data data when exporting to external formats such as CSV, Excel data or shows the message in Excel and PDF formats.In the generated output the message is displayed: Data table rendering is not supported for this output type. Is it possible to export a Data Table to Excel, PDF, or other formats with data? |
| 2023-03-14 | Create CSV files for data sources in a Transformer Model to provide a portable testcase. | When there is a requirement to build a Cognos PowerCube when there there will be no network access to a Cognos Analytics Package or Report or IQD based data source, you can prepare CSV files with Powerplay Transformer that can be substituted as data sources.This can be used for demonstration purposes or for providing a portable testcase to support. It avoids the need for replicating the same relational database with database scripts, data exports, matching database versions in a separate environ |
| 2023-03-12 | Testing a Snowflake stored procedure results in an exception or syntax error | Testing or validating a stored procedure in Framework Manager results in an exception or syntax error. |
| 2023-03-10 | Creating Custom SQL for uploaded files and datasets in a Data Module | You can write SQL against uploaded files/datasets in a data module. There is a known issue where the object's reference ID is not put in double quotes in the Query Information output in the modeling UI and so it does not give an accurate sample of how the SQL should be written to correctly reference the object. |
| 2023-03-10 | Slicing or filtering on a hierarchy can return null values | When creating a slicer or detail filter on members of a hierarchy where that hierarchy is also referenced in the report, the values returned can be null. |
| 2023-03-10 | How to schedule reports by email in Cognos Analytics 11 | How can a user schedule a reports and send it by email in Cognos Analytics 11? |
| 2023-03-10 | How to change the encoding used for CSV EXPORT format from Unicode to UTF-8? | Exporting to CSV uses a default encoding of Unicode UTF-16le.How can the CSV encoding be changed to utf-8? |
| 2023-03-07 | CM-REQ-4268 The multipart request is invalid error occurs Running and saving report output | Report runs successfully but an error occurs saving the report output.CM-REQ-4268 The multipart request is invalid. The posted content length of N exceeds the limit of 500000000.RSV-DST-0014 Unable to deliver the output of the report. |
| 2023-03-07 | Insights Service error when using Watson Assistant in IBM Cognos | Error shown when using Watson Assistant:Sorry, I encountered a problem with our Insights Service.Please contact your administrator. |
| 2023-03-05 | Timestamps in Framework Manager model pointing to Google BigQuery are including time zone | Migrated existing Framework Manager model from one database to Google BigQuery and timestamps in Framework Manager include the time zone. |
| 2023-03-03 | CA 11 Recovering from Cognos cryptographic key errors "CAM-CRP-1093" and "CAM-CRP-1064", when export of the current Cognos configuration is not possible. | Unable to start Cognos Analytics 11 getting errors related to Cognos cryptographic keys.Not able to regenerate Cognos cryptographic keys due to the error when trying to export Cognos configuration. |
| 2023-03-01 | Security Scan Scope and Process – Cognos Analytics | To provide timely and effective responses for clients when they run security scans, we provide the following guidelines to help to reduce the noise and to allow support teams to better focus on the highest priority results for our clients.This process provides guidelines for clients and sets expectations for how Support will process these sorts of requests when logged as cases.The IBM Cognos and Planning Analytics (CAPA) organization follows the IBM Security and Privacy by Design (SPbD) process, which is a |
| 2023-02-28 | CAM-CRP-1110 error occurs when starting Cognos Analytics or saving its configuration | Cognos Analytics fails to start or save with the error:CAM-CRP-1110 Unable to save the contents of the keystore to ‘/<cognos-install-path>/configuration/certs/CAMKeystore’ Reason:java.security.InvalidKeyException: Illegal key size |
| 2023-02-26 | CNC-SDS-0336 There are no valid recipients for the message but the recipients are from the namespace are valid. | Emails failing to send that use valid recipients from the namespace defined in Cognos Configuration.The email server is testing successfully in Cognos Configuration. |
| 2023-02-26 | NON SYSTEM ADMINISTRATOR IS UNABLE TO IMPORT A DEPLOYMENT CONTAINING A DASHBOARD THAT USES A CUSTOM PALETTE | Importing a deployment that contains a dashboard that references a custom palette fails with a permission error on the home folder.CM-REQ-4111 Object "/home/8ac4fe4cd58dece61742c57c1ecbdcc6aa163059" (of class "folder") was not imported. CM-REQ-4163 The import operation was unable to add an object. CM-REQ-4012 You do not have the appropriate permissions to update or delete the object "/home" or a related object.CM-REQ-4111 Object "/home/8ac4fe4cd58dece61742c57c1ecbdcc6aa163059/palettes/4f5ade38a68c423abbd178 |
| 2023-02-24 | Error when attempting to save Cognos Configuration for ThirdpartyCA | When following the steps to configuration Cognos to use ThirdpartyCA on a client machine like Cognos Gateway, attempting to save the Cognos Configuration shows default message saying:The cryptographic information cannot be encrypted. Do you want to save the configuration in plain text? |
| 2023-02-24 | Error when attempting to regenerate the cryptographic keys in Cognos Configuration | When attempting to synchronize a set of crypto keys as part of a new installation that isn't a Cognos the Content Manager, for example, from Cognos Gateway or Cognos client tools like Framework Manager or Transformer you may receive an error saying:The cryptographic information cannot be encrypted. Do you want to save the configuration in plain text? |
| 2023-02-23 | Data Source Interface Property in Framework Manager | In a Framework Manager project the properties of a data source there is a property named Interface.What does the value shown in the Interface property mean? |
| 2023-02-23 | How to find the user that created or deleted a Report or other Cognos Analytics 11 object | How to find the user that created, modified, or deleted a Report or other Cognos Analytics 11 object. |
| 2023-02-23 | Error displays when using Assistant in IBM Cognos Analytics | You might see the following error when you try to use the AI Assistant in IBM Cognos Analytics versions 11.2.2, 11.2.3, 11.2.4, and Cloud Pak for Data.This error occurs only in the following browsers: Google Chrome version 110.0.5481.77 and later Microsoft Edge version 110.0.1587.41 (Official build) (arm64) and later Mozilla Firefox version 110 and later |
| 2023-02-23 | IBM Cognos AI Assistant not returning results | AI Assistant doesn't recognize what users type, but the same question can be answered if the users click the suggested text. |
| 2023-02-23 | Multiple XQE Folders are continuously generated in the XQE Logs Directory | Multiple XQE folders over 100 GB are generated in the ../logs/XQE directory. |
| 2023-02-23 | Getting "The model or package … does not exist or you are not allowed to use it because of security settings" when running a report with Run with Interactivity set to true | When a user with Execute and Traverse permission on a Cognos Analytics package runs reports based on that package the user is presented with the message: The model or package <package name> does not exist or you are not allowed to use it because of security settings. |
| 2023-02-22 | XQE-WRN-0077 – Crosstab edge with uneven distribution of hierarchies. | In a crosstab against a multi-dimensional model, the query planner finds uneven distribution of hierarchies that requires complex transformations. |
| 2023-02-15 | Which ports need to be open for Cognos Analytics to communicate across servers and do they need to be opened bi-directionally? | Which ports need to be open for Cognos Analytics to communicate across servers and do they need to be opened bi-directionally? |
| 2023-02-14 | BIBusTKServerMain and BmtMDProviderMain fail to start due to missing libraries on Linux | The Cognos Analytics processes BIBusTKServerMain and BmtMDProviderMain fail to start even when prerequisite libraries are installed on Linux. |
| 2023-02-11 | Blank page when opening a report after upgrading | After upgrading Cognos, some reports were failing to open, in edit/authoring mode, showing an incomplete authoring screen. |
| 2023-02-09 | SSO not working – URL redirects to /ibmcognos/bi/bi/ | Executed CA_IIS_Config.bat script located under <gateway install>\cgi-bin\templates\IIS directory to set up IIS web server for Cognos Analytics 11.1.7 but entering gateway URL in a browser it is redirecting to /ibmcognos/bi/bi. |
| 2023-02-07 | XQE-QTE-0003 The transformation "V5QueryRelationalPlanningTransformationLibrary – BuildRQPMetadataInstances" was applied but did not modify the query plan. | When running a Dashboard some widgets show an error saying:Failure XQE-QTE-0003 The transformation "V5QueryRelationalPlanningTransformationLibrary – BuildRQPMetadataInstances" was applied but did not modify the query plan. |
| 2023-02-07 | Cannot find the Schema tab and refresh Option from properties on Data Server connection after upgrade to 11.2.4 | After upgrade to Cognos Analytics 11.2.4, user cannot find the schema tab from properties on data server connections. |
| 2023-02-02 | WHEN APPLYING WINDOWS THEME, SOME BUTTONS ARE NOT VISIBLE IN COGNOS USING JAWS IN Cognos Analytics | When applying the Windows ease of Access (Accessibility) theme, some of the buttons on the Cognos page are not appearing clearly. Other buttons are showing proper color. Expectation is all color must be seen clearly. |
| 2023-01-30 | Select and Search prompt box is too small for content in Cognos Analytics | In a report that run in the non-interactive viewer with Run with full interactivity set to No that contains a Search and Select prompt with values that have more text than can fit in the width of the prompt, the user cannot see the whole value. |
| 2023-01-28 | Cognos Data Module SQL 17 Query Item Limit | When accessing a data module in a Cognos Analytics with any data source the query tables are appearing as blank with 18 or more query items. |
| 2023-01-28 | CM-REQ-4313 An error occurred during an export operation. Root / Error CM-SYS-5001 A Content Manager internal error occurred. Error CNC-MON-0018 The restart failed. | When exporting the Content Store users experience a deployment warning along with the following error. |
| 2023-01-28 | CM-REQ-4342 An error occurred with the client. [reportnet] faultActor: [reportnet] faultNode: [reportnet] faultDetail: [reportnet] | Configuring content store and deploying Cognos components fail with following error. |
| 2023-01-28 | LDAPS configuration failed with "Illegal Parameter (47)" in network trace | With LDAP SSL certificates, IBM Cognos® Content Manager server is unable connect to the LDAP server and fails with the following exception:['My_Namespace'][ERROR] CAM-AAA-0146 The namespace 'my_namespace' is not available.[ERROR] CAM-AAA-0064 The function 'Configure' failed.[ERROR] The user cannot access the application now.[ERROR] CAM-AAA-0056 Unable to authenticate.[ERROR] CAM-AAA-0064 The function 'LDAPHandlePool::CreateHandle()' failed.[ERROR] CAM-AAA-0026 The function call to 'ldap_simple_bind_s' faile |
| 2023-01-28 | "IBM Cognos" service fails to start correctly (with "CFG-ERR-0106", "CAM-CRP-1095 Unable to find the encryption certificate with alias 'encryption'", "The certificate alias encryption…" errors) caused by expired cryptographic keys | Administrator logs on to Cognos Analytics server, and launches 'Cognos Configuration'. Administrator clicks the 'Start' button (to start the IBM Cognos service).Initially appears to start working OK. However, soon afterward the progress screen stops updating. The Windows service IBM Cognos shows 'Starting' but the service does not successfully start. |
| 2023-01-27 | Uploading CSV to populate OIDC users does not populate when unique identifier is not email. | Attempting to populate users in an OIDC namespace with CSV file can fail if email is not the unique identifier. There won't be an error, but you will not get notice of success. Also, the users in the CSV won't be populated in the OIDC namespace. |
| 2023-01-27 | How to add column titles for crosstab without using tables in crosstab corner | This document describes how to add column titles for crosstab without using tables in a crosstab corner |
| 2023-01-26 | HTTP 502 when accessing Cognos through IIS when partial server farm is unhealthy | Accessing Cognos through IIS portal intermittently throws HTTP 502 when there are unhealthy 'server farm' node where the expectation should be that IIS should not send the request to an unhealthy 'server farm' node. |
| 2023-01-25 | Cognos Analytics Dasboard Scrolling | How to adjust a Cognos Dashboard View to fit and adjust to screen resolution to avoid scrolling. |
| 2023-01-25 | Calculated aggregate resolution of a data item reference | In a report, when a data item(di1) in one query references another data item(di2) in a different query and the detail aggregate of both data items is calculated, the aggregate of di1 is resolved based on the data type of di2 following these rules:Numeric and Interval types => TotalTime, DateTime, Date types => MaximumOtherwise   |
| 2023-01-24 | Scheduled Jupyter Notebook fails with POST /bi/v1/jupyter/schedule returned unexpected HTTP status code: 400 | A scheduled Jupyter Notebook fails with error:POST /bi/v1/jupyter/schedule returned unexpected HTTP status code: 400 |
| 2023-01-24 | Cognos Analytics Gateway URI does not display any page after upgrade window OS 2012 to 2019 | Gateway URL does not display welcome login page. |
| 2023-01-20 | Scheduled reports fail in Cognos Analytics configured with Microsoft Azure Authentication | Scheduled reports fail in Cognos Analytics with the following exception:CM-REQ-4342 An error occurred with the client.</messageString></message><message><messageString>CM-REQ-4159 Content Manager returned an error in the response header. The error &quot;cmAuthenticateFailed CM-CAM-4005 Unable to authenticate. Check your security directory server connection and confirm the credentials entered at login.&quot; can be found in the response SOAP header.</messageString></m |
| 2023-01-18 | How to move Cognos Analytics Reports, Dashboards and Data Modules from one environment to another | How do you deploy Cognos Analytics content from one server to another? An example use case would be when transferring content from TEST to UAT or PRODUCTION or migrating content to a new server. |
| 2023-01-18 | Instead of report output in email user receives error CNC-DS-0008 No output available for: <Date-Time> in HTML attachment | When a report is scheduled for email delivery (in an event, a job, or a simple schedule) instead of the expected output the email delivered with the error CNC-DS-0008 No output available for:<Date-Time> in an HTML page. |
| 2023-01-17 | Schedules still in Pending state after NC_Drop scrip was run | Despite the use of the NC_Drop script, schedules in Cognos are still pending. |
| 2023-01-16 | Unable to browse Cognos content from IBM Planning Analytics for Excel or Cognos for Microsoft Office | Attempting to log in to Cognos or browse to file locations with Planning Analytics for Excel results in a screen that says "Hmm, your browser is not compatible. Your browser is not supported by IBM Cognos Analytics. Please try using a different browser." |
| 2023-01-16 | Unable to see new namespace added during login | After creating a new namespace, when attempting to login, the new namespace is not visible or there's no namespace selection. |
| 2023-01-15 | Amazon Athena JDBC driver prevents Cognos Analytics from starting | When <cognos>\drivers includes a copy of the Amazon Athena JDBC driver 2.0.31 or higher, Cognos Analytics throws exceptions. |
| 2023-01-14 | Errors when logging into Azure OpenID Connect namespace: CAMID property value is null | Cognos Analytics is configured with an OpenID Connect namespace that uses Azure as the IDP. The namespace fails in Cognos Configuration with Unsupported Grant Type. After starting the Cognos Analytics server, when a user attempts to log in to the namespace errors are thrown:CAMID property value is null. Cannot create an Account object |
| 2023-01-14 | AAA-OIDC-0011 Unable to validate the token JWT uses unsupported signature algorithms | When trying to configure Open ID connect against PING with Cognos Analytics. The Connection test was successful from the Ping namespace but the user cannot be authenticated with error AAA-OIDC-0011 Unable to validate the token JWT uses unsupported signature algorithms |
| 2023-01-14 | Cognos Analytics Call to IdP failed to get identity. Status 400:Error: interaction_required | [ ERROR ] Call to IdP failed to get identity. Status 400Error: interaction_requiredError description: AADSTS50076: Due to a configuration change made by your administrator, or because you moved to a new location, you must use multi-factor authentication to access '00000003-0000-0000-c000-000000000000'. |
| 2023-01-14 | FrameworkManager:Unable to find the Certificate Authority self-signed certificate with alias 'ca' in the keystore | [ ERROR ]CAM-CRP-1132 An error occurred while attempting to request a certificate from the certificate authority service.The certificate authority service returned the following error: CAM-CRP-1039 Unable to generate a new certificate.Unable to find the certificate authority self-signed certificate with alias 'ca' in the keystore '/IBM/Cognos/configuration/certs/CAMKeystore' |
| 2023-01-14 | SSO stops working after upgrading Cognos Analytics from 11.1.x to 11.2.x | After performing an over-the-top upgrade of the Cognos Analytics distributed environment Single-SignOn functionality stops working. |
| 2023-01-13 | Unable to connect to Azure Data Source:Login failed for user 'token-identified principal' | When, trying to set up a data source connection with Azure SQL Database authentication fails when passing the JWT token to the Azure DB. |
| 2023-01-11 | Cognos Analytics Db2 CLI connection fails using Db2 Client 11.5.8 and SSL | When attempting to create a connection to Db2 using the CLI connection type in Cognos Analytics, users may receive errors related to the SSL version being used.This error is a result of the latest Db2 clients using a GSKit version which forces TLS 1.3 communication. TLS 1.3 is not supported by Cognos Analytics at this time. Therefore, when testing the CLI connection, users will see SSL related errors. Note that JDBC connections to Db2 will succeed. |
| 2023-01-10 | Restrict maximum number of rows retrieved by a query in a Cognos Analytics report | How to restrict maximum number of rows retrieved by a query in a Cognos Analytics report? |
| 2023-01-07 | Azure Groups in Cognos Analytics 11.1.x display the Azure group object ID instead of the actual name | Group names residing on Microsoft Azure Active Directory display the object ID of the group in Cognos Analytics instead of the actual group name. |
| 2023-01-06 | Cannot use the Dremio Flight JDBC driver with Cognos Analytics | Dremio is offering an alternative JDBC driver based on Apache Arrow Flight. The Dremio JDBC download page defaults to this driver, and attempting to use it with Cognos Analytics will return an error. |
| 2023-01-05 | Why do I receive an error when using dates before 1900 in datasets? | If a user creates a data set that includes dates before the year 1900 an error occurs, if those dates are stripped out and only dates later than 1900 are used no error occurs. Why does this error only occur for this date range? |
| 2023-01-04 | Databricks JDBC driver returns invalid character values | Character values returned by the Databricks JDBC driver include invalid character values.The following figure shows three character columns in a result set, where the driver returns incorrect data for two of the columns. |
| 2023-01-03 | CCL-BIT-0005 A socket reported a communication error in Transformer using https between Cognos components | When trying to add a package/Report as a data source in Cognos Transformer we are presented with the following error when trying to browse the Team Content:CCL-BIT-0005 A socket reported a communication error.CAM_Connect=0xfffffff4 <errorDetail><errorCode>-12</errorCode><errorMessage>CAM-CRP-0026 The underlying socket: 'dispatcher_ip:9300' returned an error. </errorMessage><errorStack><errorCode>10056</errorCode><errorMessage>Could not connect the socket |
| 2022-12-31 | How to Setup OpenID Connect using OKTA Identity Provider with Cognos Analytics | How to Setup OpenID Connect using OKTA Identity Provider |
| 2022-12-21 | CCL-BIT-0005 A socket reported a communication error trying to select package data source in Transformer | A new installation of Cognos Analytics and Powerplay Transformer 11.x. When inserting or updating a data source in the model encounter error:CCL-BIT-0005 A socket reported a communication error.CAM_Connect=0xfffffff4 <errorDetail><errorCode>-12</errorCode><errorMessage>CAM-CRP-0026 The underlying socket: 'dispatcher_ip:9300' returned an error. </errorMessage><errorStack><errorCode>10048</errorCode><errorMessage>Could not connect the socket, errno: |
| 2022-12-20 | Receive error running multiple instances of the same report concurrently | Receive error when running multiple instances of the same report concurrently.This document applies when the following conditions are true: Report output versions of the report properties page is set to 1 (one) Two or more instances of the same report are attempting to save an output version at the same timeFor example, we may encounter the error detailed below when: Running a job with the same report listed multiple times Running multiple jobs concurrently where the same report exists in more than one job |
| 2022-12-20 | Audit report with filter on Report Search path field returns no results | An audit report created to filter on the Report Search Path column ([Audit].[Run Reports].[Report search path]) returns no results when there are Audit records that match the Report Search Path filter. |
| 2022-12-19 | Unable to link the Report view to a report in Cognos Analytics | Users will not able to relink a Report View without the source report. |
| 2022-12-17 | Intermittently users are unable to log in to Cognos | Intermittently users are unable to log in to Cognos. When attempting to log in, after submitting credentials, the portal shows a spinning blue wheel that lasts for 5 minutes before erroring out with "Invalid login response". |
| 2022-12-16 | Login fails with error AAA-AUT-0016 The function call to 'Method.invoke(cmServiceInstance,queryRequest)' failed | User Sign-In login fails with the error. AAA-AUT-0016 The function call to 'Method.invoke(cmServiceInstance,queryRequest)' failedError can be experienced by some users following upgrade of Cognos Analytics 11.x release running an Oracle content store database.Issuing error observed when login through WLP dispatcher and web gateway URI.Testing the same problematic users within IBM Cognos configuration authentication namespace, succeeds and able to query the authentication provider details with no issues |
| 2022-12-16 | Cognos Analytics 11.x over the top upgrade throws error internetHeaders java.lang.NoClassDefFoundError: javax/mail/internet/InternetHeaders during start-up of IBM Cognos services | Perform an over the top upgrade of Cognos Analytics 11.x release with custom-preserved files set within preserve.txt file.During start-up of IBM Cognos services, encounter errors.DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodically.'runTimeInfoPublisher', 'initialStart', 'Failure'.javax/mail/internet/InternetHeadersUnable to start IBM Cognos services. |
| 2022-12-14 | Calculate Start Time of Reports from the Audit Package | The Cognos Audit package provides information on a reports execution time in milliseconds and a timestamp that corresponds to the completion time for the report. The start time of the report is not provided in the Audit package. How can the start time for a report be reported on with the Audit package similar to the how the start time of the report can be seen in the reports run history? |
| 2022-12-14 | Setting the Home page to a dashboard or report removes access to custom folders | Setting the home page to a dashboard or report removes access to all home page links or custom folders. |
| 2022-12-08 | Current_Date calculation is returning a different date than other time functions when using Datasets | Why does the 'current_date' function return a different date than other time functions, for example 'current_timestamp'? |
| 2022-12-07 | Do not install the Progress DataDirect Autonomous REST JDBC driver into the Cognos drivers folder | Cognos Analytics throws an exception stating that the Progress DataDirect Autonomous REST JDBC driver is not certified. |
| 2022-12-05 | SSO not working in Cognos Analytics | SSO with an LDAP stopped working after IBM Cognos Analytics was upgraded. |
| 2022-11-30 | Enabling alerts banner does not take effect | After enabling an alerts banner the change does not appear to users in Cognos Analytics |
| 2022-11-29 | What are RTM files in Cognos Analytics 11? | What are RTM files and how can they be located plus deleted in Cognos Analytics 11? |
| 2022-11-28 | How to show the Display Name of a user in Cognos Portal when using Active Directory | How to configure Cognos to use the user's display name attribute instead of the user's user ID for Active Directory. |
| 2022-11-28 | TR2718 Dimension has no measures associated with it | Warning during cube build or when performing Check Model:TR2718 Dimension <Dimension_Name>has no measures associated with it. During PowerCube generation, no query will be able to provide data for this dimension. |
| 2022-11-28 | Error ORA-00001: unique constraint (COGCM12.PK_CMPOLICIES) violated when starting IBM Cognos | Multiple content stores created in different schemas of the same Oracle database are becoming corrupt. Either an error message is displayed or the install will not start. |
| 2022-11-28 | SDK FM How to automate publishing a Package with the 'externalize' option selected. | How to automate publishing a Framework Manager package with the option 'externalize'. |
| 2022-11-28 | How to remove the “Email report” option from the background delivery options | This document explains how to remove the “Email report” option from the background delivery options |
| 2022-11-24 | SSL enabled Cognos Analytics fails to start | SSL enabled Cognos Analytics fails to start with cryptography error messages. |
| 2022-11-21 | IBM Data Engine JDBC driver version 2.6.2 does not work with Cognos Analytics 11.2 releases. | Version 2.6.2 of the JDBC driver for IBM Cloud Data Engine (previously called Cloud SQL) is not compatible with Cognos Analytics 11.2.x.If the driver is added to the <cognos>\drivers folder, it will result in SQL statements being sent to IBM Cloud Data Engine, which it does not support. |
| 2022-11-18 | XQE-DS-0019 while testing a SQL Server JDBC data source connection | When testing a data source connection to Microsoft SQL Server server, the JDBC connection fails with the following error:XQE-DS-0019 Version "x.x.xxxx.xxx" of the driver "com.microsoft.sqlserver.jdbc.SQLServerDriver" is not supported. |
| 2022-11-17 | The parameter named 'Supported ciphersuites' located in 'Cognos' is currently invalid. | Initially when running reports the error "The proxy server received an invalid response from an upstream server" appears. After restarting the server there will be issues, the error messages gets displayed: "The parameter named 'Supported ciphersuites' located in 'Cognos' is currently invalid." |
| 2022-11-17 | Connecting to REST API data source fails with "XQE-DS-0006 Unable to logon to the data source..:PKIX path building failed:" in Cognos Analytics | User is unable to connecting to REST API data source via Progress DataDirect Autonomous REST Connection on Cognos Analytics |
| 2022-11-17 | What is the difference between Cognos, Native and Pass-Through SQL Syntax? | When using custom SQL code in a Cognos Report, the report designer needs to set the SQL Syntax property. There are three possible settings for this, Cognos, Native and Pass-Through. What are the differences between them? |
| 2022-11-17 | When trying to upload a extension it spins and never finishes | When trying to upload a extension it spins and never finishes? The symptom was observed after the Cognos server was upgraded from 11.1.1 |
| 2022-11-17 | JavaScript in report runs from Edit, but not when report is run from Cognos portal | Note:This technique uses JavaScript against underlying report objects in a Cognos BI report. For this reason, there is no guarantee that reports created using this technique will migrate or upgrade successfully to future versions without requiring modifications. Any such modifications are the responsibility of the report designer.JavaScript code placed inside an HTML item operates as expected when the report is opened in Edit and run. If the same report is launched from the Cognos Portal, the script i |
| 2022-11-17 | Unknown error occurred while using the QR code to login to mobile app | When trying to use the QR Code to setup the IBM Cognos Analytics Mobile App there is an Unknown error mentioned. |
| 2022-11-17 | Native sql in report studio takes out parenthesis from where clause | If a filter in Report Studio has multiple 'OR' and 'AND' operators with parenthesis, then the navtive SQL generated in Report Studio takes the paranthesis out of the where clause |
| 2022-11-17 | Hmm, your browser is not compatible, when logging in to Transformer or Framework Manager. | When accessing the Transformer or Framework manager and if a user tries to log in, it throws an error ‘Hmm, your browser is not compatible’. The issue persists even after the default browser is changed. |
| 2022-11-17 | CM-REQ-4328 when importing a data module in another environment | While importing a data module, based on a data server, from one environment to another environment, warnings are displayed during the import such "CM-REQ-4328 A problem was encountered while importing the object" and CM-REQ-4329. |
| 2022-11-17 | Greenplum JDBC driver fails when an input of data type boolean is passed to a stored procedure or function | Cognos Analytics is unable to pass a boolean data type as an input parameter to a stored procedure or function due to limitations in the Greenplum JDBC driver.For example, when a procedure is imported into Framework Manager and tested, the following exception will be thrown by Greenplum. XQE-DAT-0001 Data source adapter error: java.sql.SQLSyntaxErrorException:[Pivotal][Greenplum JDBC Driver][Greenplum]function anyFunctionWithBooleanParmeter(bit) does not exist. No function matches the give |
| 2022-11-17 | Median values calculated appear to be too small | When median values are calculated, either through the use of the median() function, or by setting an aggregation property for a query item to median, the resulting values appear to be lower than they should be. |
| 2022-11-17 | CNC-DS-0001 The following Delivery Service general error occurred: 501 Syntax | When testing the report delivery through email. No emails from Cognos are getting sent out.The Current activities screen the job is in "waiting" state.Looking at run history details, a "CNC-SDS-0408 There are email messages waiting to be sent" message is displayed however user is able to successfully Test notification store and email connections. |
| 2022-11-17 | Relative Dates working in the model but not showing in the published Dynamic Cube | When we publish the Dynamic Cube, the relative date calculations are failing to show. |
| 2022-11-17 | Unable to browse OpenID user | Users are not available in OpenId namespace |
| 2022-11-17 | What does the prefilter option on aggregate functions do? | There are a number of summary functions like rank, quartile etc. that have a prefilter option in the syntax. What does this do? |
| 2022-11-17 | Issue while starting secondary content manager | Getting the error bellow:15:15:45, 'SACamService', 'StartService', 'Failure'.AAA-SYS-0002 The service cannot process the request because it has not been initialized.AAA-AUT-0016 The function call to 'com.cognos.cm.api.CAMConnector.executeRequest()' failed.java.lang.reflect.InvocationTargetExceptionjava.lang.NullPointerException15:15:45, 'camAsyncService', 'StartService', 'Failure'.AAA-SYS-0002 The service cannot process the request because it has not been initialized.AAA-AUT-0016 The function call to 'com.c |
| 2022-11-17 | Problems derived from having duplicate (ambiguos) names in Planning Analytic cubes. | When a Planning Analytics server has elements of a different type (member, level, subset) that share a name, then Cognos Analytics query service is not able to handle them properly because the queries become ambiguous. |
| 2022-11-17 | Snowflake JDBC java.lang.IndexOutOfBoundsException error when Cognos Analytics is running on AIX | When querying a Snowflake JDBC data source in a Cognos Analytics environment that is running on AIX, the following error is returned:XQE-GEN-0002 An unexpected exception occurred: index: 0, length: xxxxx (expected: range(0, x)) |
| 2022-11-17 | Scheduled reports fail with error QE-DEF-0283 The connection is ambiguous. | Scheduled reports that have multiple data source connection options fail with error QE-DEF-0283 The connection is ambiguous.The report runs fine interactively as the user is prompted to select a data source connection. |
| 2022-11-17 | Republishing exisiting package fails with error BMT-MD-0003 CM-REQ-4024 The name "package-name" conflicts with the names of existing object(s) {Paths}. | User is unable to republish an existing package even though model versioning is set to 1, so it should just overwrite the existing package. |
| 2022-11-17 | CM-REQ-4314 An error occurred during an import operation. CM-REQ-4139 "deployment-name is not a valid deployment archive" | Import of a deployment archive fails with the errors below: CM-REQ-4314 An error occurred during an import operation.CM-REQ-4139 "deployment-name is not a valid deployment archive" |
| 2022-11-17 | Unable to start Cognos after a silent installation | Unable to start Cognos after a silent installation |
| 2022-11-15 | How to connect IBM Cognos for Microsoft Office to Cognos Analytics Server? | How to connect IBM Cognos for Microsoft Office to Cognos Analytics Server? |
| 2022-11-14 | Getting Unable to access service at URL: https://<host>:<port>/bi/v1/disp?b_action=xts.run&m=portal/close.xts in IBM Cognos Framework Manager when opening a project | Getting Unable to access service at URL: https://<host>:<port>/bi/v1/disp?b_action=xts.run&m=portal/close.xts in IBM Cognos Framework Manager when opening a project after changing cipher suites in Cognos Configuration of the Cognos Analytics server and Framework Manager (FM) to exclude weak ciphers.Cognos Analytics server starts successfully after the weak ciphers removed in the list of enabled cipher suites. Saving in Cognos Configuration is successful in FM.The error message appears when a |
| 2022-11-14 | Startup of Cognos takes a long time (>30minutes) to start up | When starting up Cognos, the startup time takes a long time (>30minutes) before the Dispatcher Services are available. |
| 2022-11-11 | reports in dashboard generate an error XQE-MD-0007 Unable to establish a metadata connection to data source | Visualization in dashboard failed with following error messageError message in xqe_xxxx.log has the following errorXQE-MD-0007 Unable to establish a metadata connection to data sourceError.</errorCode> <bus:message> <messageString>XQE-MD-0007 Unable to establish a metadata connection to data source 3247174913_a4c88d0e30274938b9eaa267de2ffb7d_sessionTemp12 HTTP/1.1 500 Internal Server Error. |
| 2022-11-03 | Unable to import new functions into existing FM model. | Going through metadata import wizard to import database functions displays message of "cannot import objects" with no other error messages. |
| 2022-11-03 | Reports open in edit mode. | When the user clicks the report hyperlink in Cognos Team Content, the report opens in Edit mode in the Reporting tool. |
| 2022-11-03 | Error The latest package information could not be loaded when creating report against Planning Analytics package | Unable to create a new report that uses a particular Planning Analytics cube. Other Planning Analytics cubes on the same Planning Analytics server are working fine in Cognos Analytics. |
| 2022-11-02 | Classic Viewer Portable Pages used in 11.x of Cognos Analytics. | After modifying a previously upgraded 10.X portal page to point to a newly created report, the drill through functionality stops working. |
| 2022-10-31 | How to make a date prompt empty by default in Cognos Analytics | By default, the date prompt displays the current date. How can you make the date prompt appear blank by default? |
| 2022-10-30 | How to enable native database trace with Cognos CQM connections in Cognos Analytics 11 | How to trace Compatible Query Mode connection to analyze SQL sent to database. |
| 2022-10-25 | How to relink a Cognos Dashboard data source without breaking references | Use case example: You want to modify the cube to add more data items before publishing the updated cube in a different directory as to not overwrite the current one. Everything is the same aside from the "Data Source Connection" name, so when you re-link the dashboard to the new cube package (same name as existing package), all of the elements in the dashboard break, with a message saying "Some data set items are unavailable". This is because the data source connection name is different. Is there a way ar |
| 2022-10-24 | "A pre installation action failed with the following message" while upgrading Cognos Analytics 11.0.x to Cognos Analytics 11.2.x | Upgrading from Cognos Analytics 11.0.x to Cognos Analytics 11.2.x on a Unix/Linux environment, an error is received after completing the product selections, and clicking "Install" on the "Pre-Installation Summary" screen. |
| 2022-10-13 | Cognos Analytics Query Service JVM Metrics values not updating, showing as 0. | The Query Service metrics for a Cognos Analytics Dispatcher are showing all values as 0. |
| 2022-10-13 | Oracle 19c Autonomous DB Content Store fails with "IO exception: The Network Adapter could not establish the connection." | When configuring Oracle 19c Autonomous DB as Content Store, the connection is not established in Cognos Configuration, and fails with the following error:"IO exception: The Network adapter could not establish the connection"In cognosserver.log, the error is:CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store. CM-CFG-5036 Content Manager failed to connect to the content store.The connection string is "jdbc:oracle:thin:@(description= (retry_count=20)(retry |
| 2022-10-12 | No values are returned when we view session parameters in IBM Cognos Framework Manager | Following the technote https://www.ibm.com/support/pages/how-add-additional-session-parameters-available-parameters-framework-manager in an IBM Cognos Analytics environment with AzureAD namespace, customer added a number of Azure account properties in Custom Properties of the namespace but no values are returned when we view session parameters in IBM Cognos Framework Manager. |
| 2022-10-12 | 'AAA-AUT-0013 The user is already authenticated in all available namespaces' on login | After a restart of IBM Cognos Analytics server any user gets 'AAA-AUT-0013 The user is already authenticated in all available namespaces' trying to connect to the Cognos site in a web browser. |
| 2022-10-12 | How to default a value prompt to Select All in Cognos Analytics | How to set up a value prompt so that if user does not select anything, the default behavior will be to select everything. |
| 2022-10-10 | Cognos Analytics cannot display PDF report via Gateway URI | Cognos Analytics cannot display PDF report via Gateway URI |
| 2022-10-10 | After upgrade Cognos Analytics 11.2.3, Mobile Services showing partially available | Cognos Analytics 11.2.3 is showing that Mobile Services shows partially available |
| 2022-10-10 | Unable to download Saved report outputs encounter error CM-SYS-5999 Content Manager encountered the following error: 'ConfigurationException'. | While downloading PDF/Excel saved reports intermittently encounter the error message details – While downloading PDF/Excel saved reports intermittently encounter the error message details -CM-SYS-5999 Content Manager encountered the following error: 'ConfigurationException'.An error occurred while trying to add a new temp file. |
| 2022-10-07 | When updating a report in Report Authoring UI the ID of the report is change | When updating a report in Report Authoring UI the ID of the report is changed and therefore schedules associated with it are dropped. Steps described in http://www-01.ibm.com/support/docview.wss?uid=swg21625148 do not resolve the problem |
| 2022-10-06 | Administration Console in Cognos Analytics does not load first time: DPR-ERR-2101 Your request was invalid. | When attempting to access the Administration Console in Cognos, users are faced with the following error:After hitting "Retry", users are then able to access the console. |
| 2022-10-05 | Reports Fail on AIX with Various RSV-SRV-0040 Errors | Classic Query Mode (CQM) reports can intermittently fail with a number of different RSV-SRV-0040 errors when Cognos Analytics is running on AIX. For example:RSV-SRV-0040 The report server encountered an internal error. Check additional information associated with this error message. If cause of problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information o |
| 2022-10-03 | Transformer TR0112 error building large Powercubes on AIX | Building larger Powercubes on an AIX server is failing with an out of memory error.(TR0112) There isn't enough memory available. |
| 2022-10-03 | Powercube build fails with TR0220 error | Powercube build fails with error:(TR0220) The temporary file for PowerCube <powercube_name> is empty. Check that your source file contains data. |
| 2022-09-27 | Hmm, your browser is not compatible. Your browser is not supported by IBM Cognos Analytics. Please try using a different browser. | Getting the following error despite using a supported browser, Edge.Hmm, your browser is not compatible. Your browser is not supported by IBM Cognos Analytics. Please try using a different browser. |
| 2022-09-26 | How to Create Case-Insensitive Prompts and Filters | Report with a type in prompt is not returning expected records because the filter is case-sensitive and users might not always type in the prompt with the correct case.How can a Cognos Analytics report be created to prompt a user and filter records as case-insensitive? |
| 2022-09-23 | CSV output does not save with an extension | When running the report and generating CSV output, the file is saved without an extension. |
| 2022-09-21 | The SQL is not available for this query warning when generating SQL for a query | When trying to generate the SQL for a Query in a report, the warning is displayed.The SQL is not available for this query. Errors may have occurred. To view the errors click the Validate button in the Report Overview. |
| 2022-09-21 | 'Upload custom visual' option is missing from UI | When attempting to upload a visualization using the Manage > Customization > Custom visuals > Upload custom visual option. The user realizes they do not have the option to upload custom visuals in the UI. |
| 2022-09-20 | Cognos Administration Console rendering incorrectly without formatting | After Cognos Analytics is upgraded, the Cognos Administration Console renders incorrectly, without any formatting, and the links do not work. |
| 2022-09-18 | Triggers fail to run when using AzureAD OIDC namespace with MFA | A generic login error encountered during execution of a Cognos Schedule that uses Triggers (trigger.bat/trigger.sh). It only fails to run when using a user credential from AzureAD with MFA enabled. |
| 2022-09-16 | Hyperlink in Report exported to PDF does not work | A Cognos Analytics Report with a Hyperlink works in HTML but when exported to PDF the links does not work. |
| 2022-09-16 | How to display the 'Run As' option for users | Some users can run reports but are not able to see the 'Run As' option for the report. |
| 2022-09-15 | Getting "cmNoWrite" or "Unknown Error" while setting up S3 bucket connection in Cognos Analytics | For any nonsystem admin user trying to set up an Amazon S3 connection in Cognos Analytics following the document: https://community.ibm.com/community/user/businessanalytics/blogs/antonio-marziano/2019/12/25/how-to-setup-cloud-object-storage-and-amazon-s3-buThe user sees the error "cmNoWrite" or "Unknown Error" at step 12 or 13. This error comes after providing the Access Key and the Secret Key and then trying to click TEST or Create and Continue |
| 2022-09-12 | Integrating IBM PowerPlay Server 10.2.2 with IBM Cognos Analytics | This article will describe the steps on how to integrate IBM PowerPlay 10.2.2 Server with IBM Cognos Analytics |
| 2022-09-12 | XQE-PLN-0227 Running reports | Error message thrown when running reqports that have been migrated from Compatible Query Mode (CQM) to Dynmaic Query Mode (DQM) |
| 2022-09-08 | Cognos Analytics visualization returns error message "Unable get the requested sample of the data." | Dashboard visualization returns error message "Unable get the requested sample of the data." and doesn't render. |
| 2022-09-07 | Singlestore JDBC driver returns metadata for the implementation of user-defined aggregates | Importing metadata into Framework Manager from Singlestore causes unexpected function metadata to appear in the model. |
| 2022-09-06 | CAM-CRP-1193 error when saving the Framework Manager configuration with SiteMinder | When configuring Framework Manager to point to a Cognos Analytics gateway that is protected by SiteMinder, generating the cryptographic information fails with the following error: [ ERROR ] CAM-CRP-1193 An error occurred while attempting to contact the active Content Manager to update the local CA information. Check your configuration to ensure that the configured URIs are valid and that there are services running at those locations. Reason: org.dom4j. DocumentException: Error on line 1 of document : |
| 2022-09-05 | Team Content and My Folders are suddenly blank | Team Content and My Folders are suddenly blank |
| 2022-08-30 | [AutoREST] During scan, expected JSON token but saw '\u001F' at row 0, column 1, offset 1 | When attempting to connect to a REST datasource using 'Progress DataDirect Autonomous REST connection' you may receive an error saying:XQE-DS-0006 Unable to logon to the data source.[IBM Cognos][AutoREST JDBC Driver][AutoREST]During scan, expected JSON token but saw '\u001F' at row 0, column 1, offset 1 |
| 2022-08-26 | BIS-SEC-0003 Failure when retrieving information relative to your user session | BIS-SEC-0003 Failure when retrieving information relative to your user session |
| 2022-08-25 | CNC-GEN-2107 An unexpected error has occurred. The message is: Java heap space | Following errors in the execution of schedulled reports CM-SYS-5001 A Content Manager internal error occurred. Cause: Java heap space CNC-SDS-0385 There was an error generating the response message. The error is [Java heap space]. CNC-GEN-2107 An unexpected error has occurred. The message is: Java heap space |
| 2022-08-24 | Attempting to create a new 'Query Calculation' does not show advanced choices for calculated expressions | Migrated reports from 10.2.2 to 11.2.2, when creating a new 'query calculation', does not show the new advanced choices, such as "calculated member", "calculated measure", "set expression" and "other expression". |
| 2022-08-22 | How do you verify the JAVA in Cognos Analytics ? | Here is step to check JAVA |
| 2022-08-14 | Blank page appears in Framework Manager, PowerPlay, or Transformer when accessing data | When you try to access data using Framework Manager, PowerPlay, or Transformer, instead of being prompted by a login window, you see a blank page. |
| 2022-08-12 | Configuration options to integrate ping federate authentication using an internal or external gateway(DMZ) | What are the configuration options to integrate ping federate authentication using an internal or external gateway ( DMZ) |
| 2022-08-10 | Control characters appear in data in Cognos Analytics 11 | When the database contains control character values (characters with ascii value 31 and under, or hex value 20 and under), they are displayed as � in IBM Cognos Analytics 11.These control characters were not displayed in IBM Cognos Business Intelligence 10.2.x. When upgrading to Cognos Analytics 11 you might see the � character appear that was not displayed in reports in Cognos 10. |
| 2022-08-10 | Framework Manager gets blank page when attempting to log in to Cognos | When opening Framework Manager, there's a blank page open instead of the Cognos log in page. |
| 2022-08-09 | How to use the Trend Arrow Visualization | When used in a Cognos Analytics report the Trend Arrow visualization (sample.sign.trend) always seems to show just a green arrow. |
| 2022-08-05 | Configure datasource to IBM Planning Analytics 2.0.x in IBM Cognos Analytics 11.0.6+ | Configuring a connection against IBM Planning Analytics might fail with XTR-ERR-0007 Failed to retrieve the resource /api/v1/Configuration from host or Planning Analytics cube can´t be opened in Authoring or Dashboarding. |
| 2022-07-29 | 504 Gateway timeout error is thrown intermittently when navigating inside Cognos Administration when using Apache HTTP Server | 504 Gateway timeout error is thrown intermittently when navigating inside Cognos Administration Console |
| 2022-07-28 | Connecting to Snowflake Database in IBM Cognos Analytics using SSH Keypair | Does IBM Cognos Analytics support Keypair JDBC connection for Snowflake Databases? |
| 2022-07-27 | How to add additional contacts to a case? | You can add additional contacts to a support case to receive notifications and updates.How to add additional contacts to a support case? |
| 2022-07-25 | Saving Cognos Analytics Report Output to Box.com | Is it possible to save Cognos Analytics report output directly to Box.com? |
| 2022-07-25 | CAM-AAA-0026 when using Bind User Password from an exported configuration file in IBM Cognos Analytics | Copying LDAP Bind User password from the XML file exported from Cognos Configuration of a working environment into a new environment fails with'CAM-AAA-0026 The function call to 'ldap_simple_bind_s' failed with error code: '49' |
| 2022-07-25 | After upgrading to 11.1.7 FP5 or 11.2.2 with Motio CI installed, Cognos Analytics fails to start with a DPR-CMI-4006 error | Cognos Analytics is upgraded to 11.1.7 FP5 or 11.2.2.Motio CI version before 3.2.10 FL12 is active in the earlier release, and the Active Versioning plug-in is installed.Cognos Analytics fails to start, presenting a DPR-CMI-4006 error |
| 2022-07-22 | Hive JDBC data source connection using Kerberos, cached credentials, SSL and Oracle JRE fails with "No valid credentials provided" error | When Cognos Analytics is configured to use SSL and the Oracle JRE, connecting to a Hive JDBC data source that uses Kerberos and cached credentials fails with an error such as:GSSException: No valid credentials provided (Mechanism level: Attempt to obtain new INITIATE credentials failed! (null))Caused by: com.ibm.ws.security.authentication.AuthenticationException at com.ibm.ws.security.authentication.jaas.modules.Krb5LoginModuleWrapper.inVokeMethod(Krb5LoginModuleWrapper.java:160)& |
| 2022-07-22 | TR3001 error occurs building Powercube from a batch file after adding a Package or Report data source to the model | A Transformer model that has been working for a long time based on IQD files is failing with an error when building the cube from a command line batch file or shell script.Error:(TR3001) The IBM Cognos gateway is unable to connect to the IBM Cognos Analytics server. The server may be unavailable or the gateway may not be correctly configured. |
| 2022-07-21 | Cognos Analytics 11 installation and configuration information | Where to find documentation on installing and configuring Cognos Analytics server and client applications.The IBM Cognos Analytics 11 installation and configuration documentation discusses and has links to further information on setting up Cognos Analytics. Such as preparing to install, types of installations such as single server, distributed or multi-server installations, configuring content store, gateway auditing, authentication, information on administering Cognos and upgrading Cognos A |
| 2022-07-19 | Cognos stops automatically after just starting | After starting Cognos, minutes after it has started, Cognos stops working. |
| 2022-07-14 | CM-REQ-4313 An error occurred during an export operation. Root / | Creating an export of the content store in administration portal (also known as Deployment Wizard) throws the following error: CM-REQ-4313 An error occurred during an export operation. Root/Error CM-SYS-5001 A Content Manager internal error occurred. Error CNC-MON-0018 The restart failed. |
| 2022-07-14 | Framework Manager Attempting to Analyze Publish Impact Results in CCL_Throw Error | Selecting the "Analyze Publish Impact" in Framework Manager results in the following error: BmtActionHelp.cpp(488): CCLAssertError: CCL_RETHROW: BmtActionHelper::DoAction IBJFileOutputStream.cpp(89): CCLAssertError: CCL_THROW The application encountered a not recoverable error and is about to close. Contact your system administrator. |
| 2022-07-13 | Error with Salesforce API version 49 in IBM Cognos Analytics Framework Manager pre-11.1.7 FP1 when importing data. | Importing metadata from Salesforce API verwith Framework Manager pre-11.1.7 FP1 with Salesforce API version 49 an error is received. |
| 2022-07-10 | XQE-MSR-0008 In module <Data Module> the following query subjects are not joined when retrieving more than one table with CADataConnector.read_data | The CADataConnector.read_data method results in an error message when the table_name parameter has more than one table defined.An example of the table_name parameter:CADataConnector.read_data(path=".public_folders/Samples/Data Module Test/Orders", table_name=["ORDER_HEADER","ORDER_DETAILS"]) |
| 2022-07-01 | CCL-BIT-0031 The requestor cannot connect to the provider at the URL | CAM-CRP-0012 The cryptographic engine is not initialized |
| 2022-07-01 | How do you verify JRE and WLP version in Cognos Analytics | How do you verify the product information of JRE and Liberty Profile in Cognos Analytics? |
| 2022-06-30 | Report with a Minimum summary does not display the summary row for all groupings | After applying a minimum summary to a report, some groupings show the minimum value and others do not have a minimum summary row.Example: The Montréal and Toronto Group levels do not have a summary row. |
| 2022-06-30 | Receiving "DPR-ERR-2088 The requested Server Group '<server group name>' does not exist" error when editing or refreshing Data Sets | When trying to edit or refresh a Data Set, the following error is returned:Error: Startup Request failed: The server returned an unrecognizable load response for report.Your data set <data set name> did not refresh. DPR-ERR-2088 The requested Server Group '<server group name>' does not exist. |
| 2022-06-30 | Receiving "n.getServerTag(…) is undefined" error when accessing the new Routing Rules UI | When trying to open the Manage -> Configuration -> Routing Rules interface, the "n.getServerTag(…) is undefined" error is returned. |
| 2022-06-29 | SAP Hana JDBC driver causes Cognos Analytics to not start or WebSphere Liberty to throw a stack overflow | IBM Cognos Analytics fails to start due to a stack overflow being thrown by WebSphere Liberty, or Cognos partially starts. |
| 2022-06-29 | Cognos Configuration for Powerplay Server 11 fails to connect to the Audit database with error IPFTEST-006 | Cognos Configuration for Powerplay Server 11 fails to connect to the Audit database. Testing the Audit database configuration fails with error:[Logging][ ERROR ] IPFTEST-006 Logging failed to connect to Database:jdbc:sqlserver://databaseserver:1433;databaseName=cognos_audit |
| 2022-06-29 | Unable to connect to a database to set up auditing: IPFTEST-006 | Testing and Audit database connection added to Cognos Configuration fails with error:[ ERROR ] IPFTEST-006 Logging failed to connect to Database |
| 2022-06-29 | Unable to render images in XLS or PDF after updating WebServer SSL Certificate | Images previously rendered correctly in PDF and XLS.WebServer SSL certificate is renewed, imported into Cognos Analytics keystore, and Cognos restarted, however images are no longer rendering in PDF and XLS. |
| 2022-06-27 | DPR-ERR-2002 error when testing a DQM data source | DPR-ERR-2002 error is thrown when a DQM report is executed in Cognos portal. Testing the data source connection in Cognos Administration also throws the same DPR-ERR-2002 error. |
| 2022-06-27 | CFG-ERR-0103 Unable to start IBM Cognos service. Execution of the external process returns an error code value of -1 | Unable to restart Cognos after reboot. The startup process fails with CFG-ERR-0103 Unable to start IBM Cognos service. |
| 2022-06-27 | Connecting to RedShift data source from Cognos | How to connect to RedShift data source in Cognos Analytics? |
| 2022-06-27 | DPR-ERR-2109 The dispatcher is still initializing when cognos is started | DPR-ERR-2109 error is thrown when Cognos is started. Java Cores are also created indicating out of memory errors. |
| 2022-06-25 | MSR_GEN_0071 Internal error getting catalogs and schemas for: <DSNName> | When attempting to load schemas, within a data server connection, it errors saying:MSR_GEN_0071 Internal error getting catalogs and schemas for: <DSNName> |
| 2022-06-23 | Error: 502 Bad Gateway when accessing Schedules tab from Admin console. | When accessing the Cognos Portal’s Schedule tab from the Gateway, users get 502 Bad gateway error. If users access the Schedules tab directly from Dispatcher, it shows blank White screen and does not load the list of Schedules even after giving System Admin permission. |
| 2022-06-22 | Receiving an error when clicked on OIDC namespace under security | An Administrator receives an error when clicked on an OIDC namespace under security after adding users and groups into it.In Administration console the error is 'PRS-SOA-0302 Encountered an error when parsing the SOAP reply.'The new UI does not show an error but also does not show users and or groups. |
| 2022-06-18 | Unable to run Cognos Analytics reports after updating a system which was previously using the Log4JSafeAgent.jar manual remediation. | After a new interim fix or fix pack is applied to an environment, which previously had the Log4JSafeAgent.jar remediation applied, no reports are able to be run in Dynamic Query Mode. In addition, data sources are unable to be tested successfully. |
| 2022-06-16 | FAQs for an APAR (Authorized Program Analysis Reports) in Cognos Analytics 11. | I just received an APAR from customer support. What does this mean and what do I need to do? |
| 2022-06-14 | Why is the Everyone group in the System Administrator role after a full content store import deployment? | After doing a full content store export from one environment, then importing it into a brand new environment that uses a fresh content store database, the Everyone group is found in the System Administrator role even though the group was not present in the source environment. |
| 2022-06-14 | PDF reports are showing empty black boxes instead of images intermittently when images are served from Tomcat | When running a PDF report we are seeing empty black boxes instead of the images intermittently when images are served from Tomcat |
| 2022-06-13 | Disable My Content and Samples tab for Cognos Analytics | How to disable my content and samples tab from Cognos welcome page |
| 2022-06-12 | Mashup – Using CMS Javascript samples in Cognos Analytics C11 | Where are the Javascript Mashup samples located for IBM Cognos Analytics ? |
| 2022-06-08 | Unicode characters are not shown correctly only for PDF reports; no issues in HTML reports | Extra fonts are added and used for a report to add support for special Unicode characters. The characters show correctly in HTML and Excel reports, but not in PDF reports. |
| 2022-06-06 | Changes introduced by Microsoft starting with JDBC driver version 10.2 | A copy of version 10.2.0 or higher is placed into the <cognos>\drivers folder, and connections fail. Connections made by Dynamic Query or Content Manager previously worked that uses older versions of the Microsoft JDBC driver.For example, a connection Dynamic Query uses fails with the following error. XQE-DS-0006 Unable to logon to the data source.The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "com.ibm.jsse2.util.j: PKIX pat |
| 2022-06-05 | How can i download Powerplay 11.1 or 11.2? | How can i download IBM Cognos PowerPlay 11.1 or 11.2? |
| 2022-06-03 | Seeing "Invalid Login Response" Message when attempting to sign in as a non-admin account in a Cognos Environment. | Non-admin users are seeing "invalid login response" error message when attempting to log in to the Cognos environment. |
| 2022-06-03 | Stackoverflow due to large number of OR operators in a filter expression | A query includes a filter expression that includes many OR operators.For example, where there are many or conditions between X_2 and X_N. [Order number] = X_1 or [Order number] = X_2 or . . . or [Order number] = X_N |
| 2022-06-01 | Save as CSV or Excel data does not show all data | When saving a report to CSV or Excel Data, only a portion of the reports data is shown. |
| 2022-05-31 | Window prompt page while login into the Cognos Gateway URL | Window Security Error while login Cognos Analytics |
| 2022-05-27 | Connecting to MongoDB from Cognos Analytics without authorization plug-in | This document describes how to connect to MongoDB from Cognos Analytics without using authorization plug-in |
| 2022-05-26 | Computing a count distinct in a query referencing multiple data sources | When a join operation spans multiple sources of data, such as joining an uploaded file and a relational table, an aggregate count distinct throws an error. A limit is imposed to prevent local processing from exhausting system resources, including memory or disk space.Starting with releases 11.2.0 and 11.1.7 FP3, the error is no longer thrown. The count distinct operation is allowed, and is processed locally. However, the number of input rows to process the count distinct is limited to 100,000 rows.Thi |
| 2022-05-20 | Accessibility scan produces Duplicate object ID violations | When you use an accessibility scanner, such as IBM accessibility, WCAG 2.1, WCAG 2.0, or aXe, to scan the IBM Cognos Analytics application, violations may be reported such as the following: Parsing 4.1.1 – Duplicate value of type IDThese violations occur because HTML elements containing duplicate IDs are found that are in violation of the W3C standard, F77: Failure of Success Criterion 4.1.1 due to duplicate values of type ID. |
| 2022-05-19 | Stacked bar chart bar colors not sorted in the same order as the legend | Stacked bar chart bar colors not sorted in the same order as the legend. Following image shows 'Personal Accessories' at the beginning for 2010, where you would expect it to show after 'Golf Equipment' as in the bar for 2011. |
| 2022-05-14 | Report fails to run with error RSV-SRV-0040 CCL_ASSERT(pUserSessionID) | When attempting to run a report in Chrome, user receives error saying:RSV-SRV-0040 The report server encountered an internal error. Check additional information associated with this error message. If cause of problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Portal page at http://www-947.ibm.com/support/entry/portal/Ove |
| 2022-05-12 | Bar chart values render to 100% of the Y axis when report exported to Excel | Bar chart values render to 100% of the Y axis when report exported to Excel. Issue does not occur when report run in HTML or PDF format.Sample HTML output:Sample Excel output: |
| 2022-05-10 | error message : CAM-CRP-1064 Unable to process the PKCS #7 data because of an internal error. Reason: java.security.InvalidKeyException. | Unable to transformer configuration. Error message[Save Configuration][ ERROR ] Unable to save the configuration file.CAM-CRP-1064 Unable to process the PKCS #7 data because of an internal error. Reason: java.security.InvalidKeyException: Illegal key size or default parametersThe parameter named 'User ID and password' located in 'Planning Store' is currently invalid. |
| 2022-05-09 | MSR-GEN-0001 Internal error trying to load schema section of a Snowflake Data Connection. | Users see error “MSR-GEN-0001 Internal error” loading Snowflake schema from data source connection. The schema does not load for the Snowflake data source connection. |
| 2022-05-05 | Trigger fails with error "The system cannot find the path specified." | Firing a trigger that uses trigger.bat fails with the error "The system cannot find the path specified." |
| 2022-05-05 | Cognos Framework Manager import of MS SQL Server Table with _ sign in table name fails and imported with no columns | On publishing a custom object, the following message appears: "BMXAA7409E – The transformed object structures cannot be published to the Cognos server. To determine the cause, check the product log files. Metadata Provider Error"Cogserver.log entries contain the following error information:<ns1:severity>Error</ns1:severity><ns1:errorCode>0</ns1:errorCode><ns1:message><ns1:messageString>BMT-MD-0003 XQE-MD-0008 Could not bind [Data Source View].[ipo_test].[descri |
| 2022-05-04 | Unable to insert page when report contains several pages | If a report contains many pages, you cannot insert a new page near the bottom of the list of pages. |
| 2022-05-04 | Inserting a text item into a report, you are unable to change Source type from Text to Data Item Value | Inserting a text item into a report, you are unable to change Source type from Text to Data item value (or label) |
| 2022-05-03 | Hive JDBC driver does not return ordered metadata | Metadata retrieved from Apache Hive is not ordered per the JDBC specification. |
| 2022-05-03 | Cognos SQL text expression against Greenplum using ODBC driver throws error "RQP-DEF-0403 Using a blob column in this query requires that the query subject X must have either a key or a unique index." | With Cognos Framework Manager or Report having custom expressions with static SQL text below -SELECT 'OPEN' as STATUS FROM TABLERun against Greenplum database over an ODBC driver will encounter the error -RQP-DEF-0403 Using a blob column in this query requires that the query subject X must have either a key or a unique index. |
| 2022-05-02 | How to create a semi-circle chart in a Report | This technique shows how to create a semi-circle report in Reporting |
| 2022-04-29 | Date format on Report generated by a schedule is not in correct format | A report contains a date field that is formatted as Date with Date Style set to Short. When the report is run in Report Studio or through the Cognos Console, the date format is MM/DD/YYYY. When the report is run through a schedule, the date format displays as DD/MM/YYYY. |
| 2022-04-29 | MariaDB Connector/J 3.0.3 and 3.0.4 returns incorrect metadata when connected to SingleStore | A connection to SingleStore is defined to use version 3.0.3 or 3.0.4 of the MariaDB Connector/J driver. When the JDBC driver is asked to return metadata via the DatabaseMetadata interface, incorrect results are returned.Version 3.0.3 does not return table metadata from the DatabaseMetadata.getTables method.Version 3.0.4 does not return column metadata from the DatabaseMetadata.getColumns method. |
| 2022-04-28 | AAA-LPS-0005 error when testing an LDAP or Active Directory namespace after Cognos is configured to use 3rd party certificate | LDAP or Active Directory namespace fails with an AAA-LPS-0005 error when the namespace is tested, or Cognos ™ services are started after a content manager installation is configured to use 3rd party certificate |
| 2022-04-28 | Cognos XQE Logs Folder Has Grown Extremely Large After Starting Services | Shortly after starting my Cognos Analytics Services, I have noticed that the logs folder has begun to consume a massive amount of Disk Space. Specifically, many unrecognized folders are being written to the XQE folder. What may be causing the XQE Folder to grow so large? |
| 2022-04-27 | MariaDB Connector/J 3.0.3 throws java.lang.ArrayIndexOutOfBoundsException | MariaDB Connector/J 3.0.3 driver throws an exception (java.lang.ArrayIndexOutOfBoundsException) while older versions do not. SELECT `SNO`,`PNO`,CUME_DIST() OVER(PARTITION BY`SNO`,`PNO`ORDER BY CASE WHEN `QTY` IS NULL THEN 1 ELSE 0 END,`QTY` ASC)FROM`TSUPPLY` |
| 2022-04-21 | How to Auto-Refresh a report using a Custom Control | How can Cognos Analytics 11 Reports be refreshed automatically at a set interval? |
| 2022-04-19 | Filter label in Query Studio query converted to a Report is not updated when filter is changed | Query Studio queries are being converted to Reports. The filter labels on the converted reports are not updated when the filter is updated in Report Authoring. |
| 2022-04-16 | Unable to connect to Active Directory namespace when it is secured with a self-signed SSL Certificate | After an upgrade to Cognos Analytics 11.1.7 or higher, connections to an Active Directory namespace fail if the Active Directory server is secured with a self-signed certificate |
| 2022-04-15 | Poor Performance for Report that uses Crosstabs, Lists and Joined Queries | Report with multiple data containers such as Crosstabs and Lists takes a long time to run when reports with similar data volumes complete in less time. |
| 2022-04-15 | Incorrect data type error using prompt macro in manual SQL | Using the following syntax in manual SQL in a report generates an Incorrect data type error:Select case when (extract (dow from #prompt('P_DATE', 'date')# ) <> 1) then ('Not Monday') else ('Monday') END "Day" from <TableName> |
| 2022-04-14 | Hyperlink Button in report does not work in email body | Why do hyperlink buttons in a report appear unresponsive when the report is embedded in the body of an email? |
| 2022-04-14 | Date in External Data Package appearing as zero in reports | An External Data Package created in Reporting with date data does not show the dates when it is used in reports. Instead it shows zeros (0) in the column. |
| 2022-04-13 | XQE-DS-0006 Unsupported verifier type | Attempting to connect to an Oracle Database data source that uses DQM (JDBC) the login fails and XQE-DS-0006 Unsupported verifier type is displayed. |
| 2022-04-12 | Options available in Cognos for MFA (Multi Factor Authentication) | What are the options currently available for Multifactor Authentication with Cognos Analytics 11.1.x release? |
| 2022-04-12 | Unable to Set or Remove What's New Alerts Banner in Cognos Portal | What's New Banner is still visible after setting the parameter to remove it:Glass.disableWhatsNewAlerts = true |
| 2022-04-11 | Performance impact of the cube IsUnderFed attribute on Cognos Analytics reports | The IsUnderFed attribute on IBM Planning Analytics cubes significantly reduces performance in IBM Cognos Analytics reports.To avoid performance issues that are associated with this attribute, specify the qsCheckSuppressQueryHintForTMR advanced setting for the query service in Cognos Analytics |
| 2022-04-08 | Apache Hive 3.1 JDBC driver causes Cognos Analytics to fail to start | Some versions of the Apache Hive 3.1 JDBC driver JAR files include Java classes that cause Cognos Analytics 11.2.2 to fail to start.An example is version 3.1.0.3.1.5.0-152 |
| 2022-04-06 | Error message CNC-SDS-0431-insufficient user capabilities for email and attachments | How do we enable "Type in external email" capabilities for the users? |
| 2022-04-05 | Unable to remove schedule entry from new Cognos UI | How to remove schedule entry from new Cognos Analytics user interface that cannot be deleted. |
| 2022-04-05 | How to Drill Through from a Map Visualization in a Report to another Report | How to Drill Through from a Map Visualization in a Report to another Report? |
| 2022-04-05 | IBM Cognos Analytics 11.x: Is Google Chrome or Microsoft Edge supported for Analysis Studio, Query Studio and Event Studio? | Is Google Chrome or Microsoft Edge supported for Analysis Studio, Query Studio and Event Studio? |
| 2022-04-01 | Font displays Times New Roman font when running a report in HTML | When viewing a report in HTML, the font displays in Times New Roman when the report does not reference this font at all. |
| 2022-03-25 | Known limitation regarding signon using Google OAuth2 namespace in Framework Manager | Signon using Google OAuth2 namespace support is partially added to Cognos Analytics 11.2.2. However, this support does not extend to all legacy client applications that may be used within 11.2.2 environments. Google OAuth2 logon is restricted by Google policy, as described in these articles: Upcoming security changes to Google's OAuth 2.0 authorization endpoint in embedded webviews (https://developers.googleblog.com/2021/06/upcoming-security-changes-to-googles-oauth-2.0-authorization-endpoint.html?m=1) [UPD |
| 2022-03-25 | After removing the read permissions on the package for the consumer role, the role lost the BURST ability. | After removing the read permissions on the package for the consumer role, the role lost the BURST ability. |
| 2022-03-25 | 'Invalid Login Response' when logging into Cognos | When attempting to log in to Cognos, receive error:"Invalid Login Response" |
| 2022-03-24 | Working with IBM BA Support: Severity 1 Expectations for Cognos Analytics and Planning Analytics | #importantFont {font-family: Arial, Helvetica, sans-serif!important;font-size: 12px!important;letter-spacing: .5px!important;word-spacing: .5px!important;color: #A04858!important;font-weight: 800!important;text-decoration: none!important;font-style: oblique!important;font-variant: normal!important;text-transform: none!important;}table.grayTableMain { border: 1px solid #1C6EA4 !important; background-color: #EAEAEA!important; width: 90%!important; text-align: left!important; border-collapse: collapse!imp |
| 2022-03-23 | CA 11.2.1 in Edge web browser user is getting prompted to download or open cognos report excel output file | After upgrade to CA 11.2.1 using Edge web browser and running Cognos report in excel report output format user is getting prompted to download or open Cognos report excel output file.Expectation is for excel report output file to be downloaded automatically. |
| 2022-03-22 | Getting 'We can't retrieve your notifications right now' when clicking on notifications icon | Getting 'We can't retrieve your notifications right now' when clicking on notifications icon even when accessing Cognos using a dispatcher URI http://serverhost:port/bi |
| 2022-03-14 | How to change retention rules of a data set object | In Cognos Analytics, Properties page of a data set does not show how many history objects and report versions are configured to keep in the content store. Functionality to change number of objects to keep is missing. |
| 2022-03-12 | When accessing Cognos Analytics with IBM HTTP Server proxy, an Internal Server HTTP 500 error occurs. | You receive an HTTP 500 (Internal Server) error accessing Cognos Analytics through an IHS Proxy. Cognos Analytics' Dispatcher URIs are protected with Certificates. |
| 2022-03-11 | Must Gather for Cognos Analytics Configuration Cases | What files or information can be gathered for submission to Cognos Analytics Technical Support? |
| 2022-03-11 | Must Gather for Cognos Analytics Installation Cases | What files or information can be gathered for submission to Cognos Analytics Technical Support? |
| 2022-03-11 | Must Gather for Cognos Analytics Jupyter Notebook Cases | What files or information can be gathered for submission to Cognos Analytics Technical Support? |
| 2022-03-10 | Must Gather for Cognos Analytics Reporting Cases | What files or information can be gathered for submission to Cognos Analytics Technical Support? |
| 2022-03-10 | Must Gather for Cognos Analytics Permissions and Capabilities Cases | What files or information can be gathered for submission to Cognos Analytics Technical Support? |
| 2022-03-10 | Must Gather for Cognos Analytics Scheduling Cases | What files or information can be gathered for submission to Cognos Analytics Technical Support? |
| 2022-03-10 | Must Gather for Cognos Analytics Data Source Connectivity Cases | What files or information can be gathered for submission to Cognos Analytics Technical Support? |
| 2022-03-04 | Cognos Analytics dashboard visualizations display a notification message that data has been limited or clipped | Cognos Analytics dashboard users can encounter data visualizations that display one or both of the following notification messages: "Your data was clipped at 3000 items. Apply a filter to show less" "The data displayed has been limited"The following image displays an example of how the notifications appear in Cognos Analytics. |
| 2022-03-03 | Must Gather for Cognos Analytics Security Authentication Cases | What files or information can be gathered for submission to Cognos Analytics Technical Support? |
| 2022-03-03 | Must Gather for Cognos Analytics Framework Manager Cases | What files or information can be gathered for submission to Cognos Analytics Technical Support? |
| 2022-03-03 | Must Gather for Cognos Analytics Dashboard Cases | What files or information can be gathered for submission to Cognos Analytics Technical Support? |
| 2022-03-03 | Must Gather for Cognos Analytics Audit Logging Cases | What files or information can be gathered for submission to Cognos Analytics Technical Support? |
| 2022-03-03 | Must Gather for Cognos Analytics Data Module Cases | What files or information can be gathered for submission to Cognos Analytics Technical Support? |
| 2022-03-03 | Must Gather for Cognos Analytics Single Sign-on Authentication Cases | What files or information can be gathered for submission to Cognos Analytics Technical Support? |
| 2022-03-03 | Must Gather for Cognos Analytics Security SSL Cases | What files or information can be gathered for submission to Cognos Analytics Technical Support? |
| 2022-02-25 | The current user does not have the capabilities required to execute the 'add' operation. | When attempting to save a report, the user gets the following error and cannot save the report from edit mode.The current user does not have the capabilities required to execute the 'add' operation. |
| 2022-02-25 | Procedural objects imported from Vertica return parameter names in uppercase instead of lowercase | A Framework Manager modeller imports metadata for procedural objects in a Vertica database. The names of parameters associated to the objects are show in Framework Manager in uppercase, while with previous Vertica releases they were lowercase. |
| 2022-02-23 | DPR-ERR-2079 Firewall Security Rejection due to dispatcher URI setting | If you're using the following Cognos Analytics client applications: Framework Manager, Cube Designer, and Transformer, the client configuration URI http://localhost:<port>/bi/v1/disp for Dispatcher URI for external applications (as shown in the following image) might produce a DPR-ERR-2079 Firewall Security Rejection error during dynamic query mode/RDBMS import and query subject testing. To resolve the error, change the URI to: http://localhost:<port>/bi/api/soap, as shown in the foll |
| 2022-02-22 | How do you deploy data modules from one Cognos Analytics environment into another? | How do you deploy data modules from one Cognos Analytics environment to another? e.g., how to migrate data modules from a staging, development, pre-pod or QA environment to production? |
| 2022-02-15 | CM-SYS-5167 The specified schedule is corrupted or contains invalid syntax. storeID("xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx") | CM-SYS-5167 The specified schedule is corrupted or contains invalid syntax. storeID("xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx") CM-SYS-5107 Content Manager received the error "CNC-GEN-2107 An unexpected error has occurred. The message is: Invalid element in com.cognos.developer.schemas.bibus._3.Option – name " while contacting the event management service. Request: "This error is generated after the Cognos service is started. |
| 2022-02-13 | AAA-SYS-0002 The Service cannot process the request it has not been initialized | When attempting to load Cognos portal an error is shown saying:AAA-SYS-0002 The Service cannot process the request it has not been initialized |
| 2022-02-07 | IBM Cognos Analytics Modules – Could not load intent proposals for <Data Source> | The error "Could not load intent proposals for '<Data Source>': An unknown error has occurred" using the Discover Related Tables creating a new module in IBM Cognos Analytics. |
| 2022-02-07 | "Installation directory already exists" error when installing over an existing Cognos installation | When installing over an existing Cognos installation, an error message saying that "the install location already exists" is returned. |
| 2022-02-03 | How to fix validation warnings when migrating relative date Data Modules from 11.1.7 to 11.2.x | If you created a data module in 11.1.7 or below that uses relative dates and you migrate it to 11.2.x, you will receive validation warnings. This document explains how to fix these warnings. |
| 2022-01-31 | IBM Cognos Analytics Service will not start after Installing 11.0.13 Interim Fix to resolve Log4j vulnerabilities | After installing Cognos Analytics 11.0.13 IF5 in order to resolve known security vulnerabilities, Cognos Analytics will not start, and no Java Process is spawned on the Operating System. This has been known to occur when applying Interim Fix 3 (or later) on top of an existing 11.0.13.x installation and is caused by a change in default java path for Cognos Analytics. This is most likely to occur after installing 11.0.13 IF5, but may also occur after installing/upgrading other versions. |
| 2022-01-26 | Transformer error TR1000 when accessing a data source | Transformer model that uses legacy Impromptu Query Definition (IQD) files as data sources fails with error:(TR1000) Transformer Can't initialize the Data Movement Service(DMS) |
| 2022-01-26 | Google BigQuery JDBC driver throws java.security.InvalidAlgorithmParameterException when classpath includes Greenplum JDBC driver | Google BigQuery JDBC driver throws an exception (java.security.InvalidAlgorithmParameterException the trustAnchors parameter must be non-empty), when the drivers folder includes a recent version of the Tanzu Greenplum database driver. |
| 2022-01-25 | Visualization rendering is not supported for this output type when report is exported to PDF or Excel | Reports using Visualizations appear correctly when run in HTML format. When the reports are exported to Excel or PDF output format the Visualizations are not rendered and instead display the message: Visualization rendering is not supported for this output type. |
| 2022-01-21 | Inappropriate permission of "com.zerog.registry.xml" under installation directory | Based on our security policy, all files and directories should NOT have write permission for Others. But we found there are files under Cognos Analytics installation directory have writable permission. Would you please help to clarify that can the directory or file remove the "Other" "Writable" permission? |
| 2022-01-19 | Column Titles do not show correct language in multilingual report for a Join Query | A report that is based on a multilingual Framework Manager package shows the correct language column titles based on the users Content Locale setting for Lists that use standard queries.When the List is using a projected query based on Join, Union or reference queries, the column titles do not display the language set in the users Content Locale setting in preferences.The Data Source Connection type for this model is Dynamic Query Mode (DQM). The same functionality is working with a Compatible Qu |
| 2022-01-18 | How to copy Validation Information for a Report | When troubleshooting a report reviewing the Validation Information can be helpful to provide details for potential problems. What are the steps for accessing and copying the Validation Information for a Report in Cognos Analytics 11.0.13? |
| 2022-01-18 | DynamicQueryAnalyzer fails with XQE-ROL-0110 when performing "Run Aggregate Advisor" against dynamic cubes | Run Aggregate Advisor task against any dynamic cube fails to run and generates the following exception code XQE-ROL-0110 |
| 2022-01-11 | XRP-ERR-0004 The Dynamic Cube "<name of cube>" either does not exist or has not been added to a Query Service instance | Dynamic cube shows as available in the admin console but users are unable to create new reports or run existing reports. Opening the package in Report Studio gives an error: "XRP-ERR-0004 The Dynamic Cube "<name of cube>" either does not exist or has not been added to a Query Service instance."Opening the package in Analysis Studio gives an error: "ANS-MES-0005 An unexpected error occurred. If the problem continues, undo your action or close and re-open your Web browser window."Running exist |
| 2022-01-07 | Snowflake JDBC driver internal error: Timeout waiting for the download while running reports. | Running reports against a Snowflake data source return a Snowflake JDBC driver internal error. |
| 2022-01-05 | Links in large lists broken when exporting to Excel using Cognos Analytics | When exporting report to Excel, hyperlinks in large lists do not export successfully and message is displayed:We found a problem with some content in 'content'. Do you want us to try to recover as much as we can? If you trust the source of this workbook, click Yes.When selecting Yes, report opens in Excel but hyperlinks do not work |
| 2022-01-04 | The Custom Java Authentication provider initialization failure | Cognos Analytics Provider initialization failure.Reason: You are running an old version of IBM Cognos Trusted Signon provider |
| 2022-01-04 | Report does not return latest data after the database has been updated with new data | While testing reports to confirm data recently added to the database, user does not see the report is not returning the current data. |
| 2022-01-01 | 500 Error in IIS Gateway when file system security is in use, and the service account password has changed. | Accessing an IIS Gateway suddenly presents HTTP Error Code 500.19 |
| 2021-12-30 | Cube start failed. XQE-ROL-0032 Unable to start cube "Virtual-Cube", until the following cube(s) it depends on are configured: Cube1 | When trying to start a virtual cube based on two source dynamic cubes, it fails with the following error:XQE-ROL-0032 Unable to start cube "Virtual-Cube", until the following cube(s) it depends on are configured: Cube1 |
| 2021-12-30 | Receiving "Invalid Login Response" when trying to login using an OPENID OKTA namespace | An OIDC (OpenID Connect) authentication provider using OKTA is configured with Cognos Analytics 11.1.7. But when users try to connect using this namespace, they get an "Invalid Login Response" error and the login fails. |
| 2021-12-29 | Cognos Analytics 11.x: Apache Log4j CVE-2021-44228, CVE-2021-45046 vulnerability Mitigation Video | The IBM Cognos Analytics “no-upgrade” option for “On Prem” (local installations) Video instructions. |
| 2021-12-28 | Executing cogconfig.sh failed and no configuration screen appared | Though executing "cogconfig.sh -start" on your terminal, no configuration screen will be appears on your terminal. Cognos service might not start. |
| 2021-12-28 | Size of PDF report output are vary between several environment | Same report contains same data and objects but size of PDF export are vary between production and testing environment. What matter makes these difference ? |
| 2021-12-22 | How to confirm the Java Runtime Environment (JRE) used by Cognos Analytics | How can the type, version, and install path if Java Runtime Environment (JRE) that is used by Cognos Analytics be confirmed? |
| 2021-12-21 | Should changes be made to the xqe.config.xml file | Should changes be made to the xqe.config.xml file in the Cognos_install_dir/configuration folder? |
| 2021-12-16 | Cognos Administration Console not Loading Correctly with SSO Enabled | Accessing Cognos using SSO, the Administration Console does not load correctly and is missing icons and styling. |
| 2021-12-14 | Dashboard upgrade errors. Widgets in dashboards show 'We can't retrieve the data from data set' | Dashboard upgrade errors. Dashboards from Cognos 11.2 moved to 11.2.1. All the dashboards are no longer running. Each widget is showing the error message "We can't retrieve the data from the data set" followed by the data module name. Creating a new dashboard with crosstab, has an error saying "We can't load this visualization" |
| 2021-12-14 | IIS features required for Cognos Analytics and Cognos BI | What IIS features are required for Cognos Analytics and Cognos BI? |
| 2021-12-13 | IBM Cognos Analytics fails to start, java.exe process starts, runs for some time, and disappears | Starting an IBM Cognos Analytics server fails CFG-ERR-0106 shown in Cognos Configuration. |
| 2021-12-10 | What auditing features are available with IBM Cognos Analytics and how can it be used? | 1. What is Cognos Audit logging and what does it log?2. What Samples are included to explore functionality?3. How can we configure audit logging?4. How do we maintain it? |
| 2021-12-09 | Unable to login via dispatcher URL | Users see a spinning wheel when they try to log in directly through the dispatcher URL |
| 2021-12-09 | "We can't retrieve the data from data set XXX" error whren creating dashboards | Users are unable to create dashboards |
| 2021-12-09 | Invalid stored block lengths Exception when installing Cognos | Over the top Cognos installation fails with "invalid stored block lengths" exception message |
| 2021-12-08 | There is a delay in presenting the correct groups when a group from an OIDC is added to a group in the Cognos Namespace in IBM Cognos Analytics | There's a delay, at least several minutes long, in presenting the correct groups under a user's Personal Menu > My Preferences > Personal > Advanced > Groups and Roles when a group from an OIDC is added to a group in the Cognos Namespace. Checking cognosserver.log looks like the groups are successfully captured from Okta. |
| 2021-12-08 | Report imported into Cognos for Microsoft Office do not include Header and Footer objects and labels | Importing a report with Cognos for Microsoft Office does not all include objects such as titles and other labels placed in the header and footer of a report. |
| 2021-12-07 | JDBC Connection to MySQL 5.7.x fails in 11.2.1+ | When connecting to a MySQL 5.7.x data source using JDBC in Cognos Analytics 11.2.1 or higher, the connection fails with the following error:The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server.No appropriate protocol, may be no appropriate cipher suite specified or protocols are deactivated. |
| 2021-12-02 | Query Filter Text object is not showing the Filter applied to the report. | In Reporting, a report that uses the Insert Filter Text for a data container to add the filter text to the report is displaying the message Expression based filters have been applied instead of the filter text defined in the query. |
| 2021-12-02 | Remove column headings in a list when exporting to CSV/EXCEL DATA output | The following steps will remove the column headers from a list when exporting to CSV and EXCEL DATA.Note: This is only valid for Cognos Analytics 11.1.7 and upSet Advanced Setting Launch IBM Cognos Administration. On the Configuration tab, click Dispatchers and Services. Click the dispatcher name. In the list of the dispatcher services, find BatchReportService, and in the Actions column, click the Set properties icon. Click the Settings tab. Click Edit beside Advanced settings Note : You might have to |
| 2021-12-02 | AAA-SYS-0001 An internal error occurred when logging into Cognos | When attempting to log in to Cognos, receive error:AAA-SYS-0001 An internal error occurred |
| 2021-12-01 | Cognos Analytics TMP folder monted as nonexec | Can we use Unix or Linux no execute (noexec) option on the temporary file system? |
| 2021-11-29 | unable to save custom color palettes | While saving custom color palettes, customer gets a message that palettes are successfully saved but after refreshing the UI newly added palettes disappear |
| 2021-11-25 | Blank login page in Framework Manager 11.2 | Framework Manager is unable to connect to Cognos Analytics. When the user creates a new project or opens an existing project in Framework Manager, it displays a blank window instead of a login page. User cannot type their credential information due to no Cognos Analytics logon page display. |
| 2021-11-24 | Cognos Analytics 11 supported versions of 3rd party products | IBM Cognos Analytics 11 works with various types of 3rd party products and applications such as operating systems, databases, authentication servers, web browser and so on.How can information on what types and versions of 3rd party products is supported by the available versions of Cognos Analytics 11? |
| 2021-11-23 | Dashboard executions not being displayed under "Current Activities" or "Past Activities" in Cognos Administration console. | Monitoring the execution of Dashboards by users in the Cognos Administration console they are not displayed in the Current(background or Interactive), or Past Activities section of the System tab. |
| 2021-11-22 | Where can information on Cognos Analytics samples be found | Cognos Analytics 11 has an extensive collection of dashboards, stories, explorations, reports, data modules, and sample databases. These samples illustrate the use of many Cognos Analytics features.Where can information on available samples be found? |
| 2021-11-21 | Unable to start Cognos Analytics when Amazon Corretto is installed | Cognos Analytics does not start successfully in an environment where AmazonTM Corretto is installed. |
| 2021-11-16 | SQL 2014 upgrade Cognos BI navigation & studio performance degradation | After upgrading content store to SQL server 2014 in launching studios as well as folder navigation performance decreases. |
| 2021-11-16 | XQE-MSR-0014 The data file [storeid] could not be loaded from Content Manager. | Error when previewing source tables in Data Module:XQE-MSR-0014 The data file [storeid] could not be loaded from Content Manager.For example:XQE-MSR-0014 The data file i740DFRFDE005E4CFAAC3A76B8B8F9520F could not be loaded from Content Manager. |
| 2021-11-12 | Cognos Analytics Logging and Trace Information | What logging or tracing should you use for a given problem scenario? |
| 2021-11-12 | How to perform a UDA trace for a Compatibility Query Mode data source in Cognos Analytics 11 | What is the method of performing a UDA trace for a Compatibility Query Mode data source in Cognos Analytics 11.0.x? |
| 2021-11-12 | Unable to connect to SQL Server content store after upgrading to 11.2.x | After upgrading to 11.2.x from an earlier 11.0.x or 11.1.x version, the connection to the SQL Server content store no longer works. The following error is returned in Cognos Configuration when testing the connection:[Content Manager database connection][ ERROR ] The database connection failed.[ ERROR ] Content Manager is unable to connect to the content store. Verify that the database connection properties in the configuration tool are correct and that when you test the connection, the test is successful. |
| 2021-11-12 | Unable to use "mailto:" html tag while setting up e-mail for a scheduled job. | HTML tag is not working when setting up emails for a scheduled jobWhile trying to use "Mailto" HTML tag, it is not working |
| 2021-11-12 | Error CM-REQ-4111 Object was not imported. CM-REQ-4163 The import operation was unable to add an object. CM-REQ-4191 The parent path for the object does not exist. | Importing of packages and folders fails with the following messages when importing deployment history details even though the parent objects and Cognos groups and roles are included and in the deployment archive:CM-REQ-4111 Object "" was not imported.CM-REQ-4163 The import operation was unable to add an object.CM-REQ-4191 The parent path for the object does not exist. |
| 2021-11-11 | Getting 'BMT-IMP-0002 Failed to execute metadata request. DPR-ERR-2079 Firewall Security Rejection. Your request was rejected by the security firewall.' in Framework Manager | While importing database objects from any JDBC data source in FM, the following error messages appear:BMT-IMP-0002 Failed to execute metadata request. DPR-ERR-2079 Firewall Security Rejection. Your request was rejected by the security firewall. |
| 2021-11-11 | Does Cognos Analytics Does Cognos Analytics 11.x support Citrix Virtualization | Does Cognos Analytics 11.x support Citrix Virtualization? |
| 2021-11-09 | CAM_Crypto_Interface error when performing an over the top install of Cognos Analytics | Cannot perform an over-the-top installation of Cognos Analytics due to Access Denied and FatalInstal exception |
| 2021-11-08 | Report Run in Background Displaying Differently Between Cognos Environments | Running a report interactively in the background, users are seeing different behaviors from one environment to the next. For example, Cognos 10 is justified center, while Cognos 11 is justified left. |
| 2021-11-08 | Renewing SSL Certificates | How to Renew SSL Certificates that are about to expire? |
| 2021-11-08 | IIS presenting 503 service is unavailable and invalid login response | Configuring IIS with HTTP, SSO and using Active Directory users are experiencing two errors: 503 service is unavailable Invalid login response |
| 2021-11-08 | Using data from uploaded files in Reporting | How do I use data from uploaded files in Reporting? |
| 2021-11-08 | AAA-SYS-0002 The service cannot process the request because it has not been initialized. | Starting IBM Cognos® Services in the IBM Cognos® Configuration an error occurs at the "Checking subject Alternative Name" row and fails with AAA-SYS-0002: The service cannot process the request because it is not being initialized. |
| 2021-11-08 | Dashboard Maps display zip codes in multiple countries | Behavior: Inserting valid zip codes into a Dashboard Map visualization displays locations in different geographies than intended. For example, zip codes being valid United States zip codes appear in Mexico, France, Israel, and so on).Cause: More context is required to verify zip codes are for the intended to display in a specific country. Some zip codes are valid in other countries.Resolution:There are options to resolve the issue. 1. You can consider a custom polygon-based map in Cognos An |
| 2021-11-08 | Powerplay Administration does not display contents of Public Folders | In Powerplay Administration, Public Folders, expect to see the contents of Cognos Analytics' Team Content but it is blank. |
| 2021-11-08 | How to find JRE / Java version used in Cognos Analytics | How to determine for JRE version and location in Cognos Analytics |
| 2021-11-08 | How to Customize Classes with Custom Styles for reuse in other Reports | If you have Styles that are commonly applied to Report objects that you'd like to reuse in other report, you can create a custom Local Classes with styles applied and saved it for reuse in other Reports. |
| 2021-11-05 | Date Calendar Popup Not Appearing in Cognos Analytics Query Studio Report | While running a Cognos Analytics Query Studio report with a date prompt, clicking on the calendar icon will not show the calendar popup. |
| 2021-11-05 | CM-ADM-4006 Errors in Cognos Analytics When Performing a Consistency Check | When a Cognos Analytics Administrator performs a consistency check, there are many entries with the following error:"CM-ADM-4006 The object named 'USER' at first logon, created at the time 'TIME', of class 'account', with the search path 'CAMID("USER-CAMID")', no longer exists in the external authentication provider with the namespace name 'NAMESPACE'." |
| 2021-11-05 | Joins in Cognos Analytics do not return result due to multiple joins between same Query Item | In Cognos Analytics 11.0.11, joins might not return results if there are multiple joins between two data items. The individual sides of the join return results, but the resulting join does not. |
| 2021-11-05 | PRS-BST-1604 when trying to access Administration Console | When trying to access the "Administration console" the following errors are issued: PRS-BST-1604 or DPR-ERR-2109.Retrying to load the page does not correct the errors. |
| 2021-11-05 | Standard Report HTML output is very small – full report shown in small portion (top-left corner) of mainly-white display | User runs an upgraded c10 report to HTML in the new Cognos Analytics 11 environment. The report appears (inside the web browser window) but it is very small. It occupies only a fraction of the space.Problem only affects some users. |
| 2021-11-05 | Unable to see legacy studios even though legacy mode is enabled. | With a Custom (and not "easy install")Cognos Analytics 11 installation, the legacy studios are available without the need to modify the configuration file. In this case, after verifying in Firefox, and Internet Explorer, we are unable to see the legacy studios. |
| 2021-11-05 | What are the 3 Java processes in Cognos 11.1.x? | What are the 3 Java processes running in Cognos 11.1.x? |
| 2021-11-05 | Compatibility issues with certain versions Of CA (Cognos Analaytics) with PA (Planning Analytics cube) used in data module | Cannot see hierarchy to select items that use PA cube as a source for CA data module. |
| 2021-11-05 | How to use Cognos Analytics 11 CMTools CMBrowser to confirm Report running with full interactivity? | Report specification XML definition does not maintain any XML attributes or tag to confirm if report running with full interactivity or not. Authors are only able to validate if a report is run with Full interactivity by using Reporting and Report properties to identify if run with full interactivity is enabled as Yes or No. Use CMTools utilities CMBrowser to identify Cognos Analytics 11 Report running with full interactivity by querying Cognos Content Store. |
| 2021-11-04 | Zero/null suppress functionality in Cognos Analytics | Zero Suppression is not working with cube in dashboard or report. |
| 2021-11-04 | How to reduce the size of an FM Model? | Is there a way to reduce the size of a Framework Manager Package to improve performance? |
| 2021-11-04 | CAM-AAA-0082 Unable to initialize the SSL client because the certificate database is invalid. | Unable to test LDAPS in Cognos successfully. |
| 2021-11-04 | "Server Busy" Error in Framework Manager | Error message displayed while trying to log on to Framework Manager during loading of a project. |
| 2021-11-04 | Cognos Administration Performance issues due to TEMP tablespace | Navigating within Cognos Administration, appears to lag in performance, and show overall slowness. |
| 2021-11-04 | UDA-SQL-0564 [Microsoft OLE DB Provider for SQL Server][DBNETLIB][ConnectionOpen (SECCreateCredentials()).]SSL Security error. (SQLSTATE=08001, SQLERRORCODE=18) | Error is received while loading data in Dashboard |
| 2021-11-04 | The port range '9303-9323' in parameter 'NodeJS Services port range' located in 'Environment' is invalid. | When attempting to start the service in Cognos Configuration, a verification error "The port range '9303-9323' in parameter 'NodeJS Services port range' located in 'Environment' is invalid". Please choose a port range that includes at least '10' available ports. |
| 2021-11-04 | Error code XQE-JDB-0004 while testing JDBC data source connection to Oracle server | Testing a JDBC connection received the error code XQE-JDB-0004 a problem occurred finding the driver class "oracle.jdbc.OracleDriver" |
| 2021-11-03 | Drill through from PDF to PDF or PDF to HTML not working | Attempting to drill through from report run in PDF format is failing with an error. |
| 2021-11-03 | Unable to create Hessian JMX connection error starting Cognos Analytics | Application tier services failing to start with the following error logged in cognoserver.log file:Unable to create Hessian JMX connection java.net.MalformedURLException: Bad URL path: _domain.com:9300/p2pd/hessian |
| 2021-11-03 | Unable to start dynamic cubes after upgrade | After upgrading Cognos Analytics from 11.0.x to 11.1.7 dynamic cubes are not started and there is no start option displayed in Cognos Administration. |
| 2021-11-03 | 405 Method Not Allowed error when redirect users to logoff.html after sign out in Cognos Analytics | Implemented a redirect in Cognos Analytics to a logoff.html file after end users select Sign Out in Cognos Analytics as per technote.https://www.ibm.com/support/pages/how-redirect-users-after-sign-out-cognos-analyticsClicking the Sign Out end user gets a blank page instead of being redirected correctly. |
| 2021-11-03 | Convert Query Studio report to a report | Encountering error when to using the option 'Convert to report' on a Query Studio report |
| 2021-11-03 | Cognos Business Glossary opens main page of Information Governance catalog | When using Google Chrome or Firefox to launch Business Glossary it opens the main page of the Information Governance catalog instead of the glossary information. |
| 2021-11-03 | Some Users lost access to Team content and some functionality in IBM Cognos Analytics | Suddenly, members of one Cognos group don't see content under Team Content, no results returned when searching for content, no menu for creating new reports. |
| 2021-11-03 | Cognos connecting to different domain controller | We configure Cognos with an Active Directory namespace that is pointing to a specific server name in the configuration. Why are we seeing requests be processed to alternate domain servers? |
| 2021-11-03 | Prompted to open or save report in multitab portal page | Clicking on a tab in a multitab portal page imported from Cognos 10.2.x results in prompt "Do you want to open or Save <report view name>" instead of displaying most recently saved output. |
| 2021-11-03 | Script Error creating a new Framework Manager project | When attempting to create a new Framework Manager project a pop script error is appearing. |
| 2021-11-03 | Report emails are stuck in waiting status after adding hive drivers to the environment | Scheduled reports that are sending out emails are stuck in waiting status after adding hive drivers to the drivers folder and restarting the application tier installation. |
| 2021-11-03 | Cognos Analytics theme is not uploading and throwing GLS-JSN-0001 Error parsing JSON string from spec.json | In Cognos Analytics (CA 11.1.x), when uploading the theme. It loads for long time and upload task does not finish. The upload error needs to be hidden or cancelled. |
| 2021-11-03 | BiBus process is not starting and Event viewer is showing error "Faulting application name: BIBusTKServerMain.exe, version: 11.1.5.1, time stamp: 0x5d9baa31" | Event viewer shows the following fault:Faulting application name: BIBusTKServerMain.exe, version: 11.1.5.1, time stamp: 0x5d9baa31 Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000000 Faulting process id: 0x160 Faulting application start time: 0x01d690357b6cd69c Faulting application path: C:\Program Files\ibm\cognos\analytics\bin\BIBusTKServerMain.exe Faulting module path: unknownReport Id: 1xx27dxx-xxxx-xxxx-xxxx-d1axxx29fxxx Faulting p |
| 2021-11-03 | Cognos Content removal process not working | Created a Content removal job in order to clean up old report versions and outputs. It ran successfully but objects were not deleted.Error message seen in the logs:Audit.RTUsage.cms.CM ContentManagerService Warning CM-ADM-4034 Delete background task deleted 0 objects successfully and made 10 unsuccessful attempts to delete some objects. |
| 2021-11-03 | UDA-EE-0036 error after updating Exasol ODBC client | After upgrading, the Exasol ODBC client to version 6.2, reports in Compatible Query Mode fail with "UDA-EE-0036 The operator must be an expression, not "<null>"" |
| 2021-11-03 | KPI Visualizations does not show trend line | Using KPI visualizations in dashboards with IBM Planning Analytics as datasource does not show any trend line, but shows a single value only. |
| 2021-11-03 | XQE-GEN-0002 An unexpected exception occurred: context mismatch | Testing a data source fails with XQE-GEN-0002 An unexpected exception occurred: Thread[Default-Executor-thread-17193,5,Default Executor Tread Group] context mismatch |
| 2021-11-03 | Retrieving data in Notebook fails with QF-888 | Retrieving data in Jupyter Notebooks in Cognos Analytics fails withException: Error details:———————————————{"errors":[{"code":"QF-888","message":"-0008 Query contains unresolved parameter(s).","parameters":[{"name":"p_name","value":{"dataType":"xsdString","modelFilterItem":"[Namespace].[Query Subject].[Query item]","modelPath":null,"modulePath":null,"caption":"","parameterName":"p_name","promptType":"","capabilities":{"optional":false,"discreteValue":true,"multivalued":false,"u |
| 2021-11-01 | Testing connectivity to SQL Server content store in IBM Cognos Configuration fails | Testing connectivity to SQL Server content store in IBM Cognos Configuration fails in IBM Cognos Analytics 11.2.1 with the following message:[Content Manager database connection][ ERROR ] The database connection failed.[ ERROR ] Content Manager is unable to connect to the content store. Verify that the database connection properties in the configuration tool are correct and that when you test the connection, the test is successful.Testing connectivity to the same database in a previous version of Cognos Ana |
| 2021-10-29 | XQE-GEN-0003 The request was canceled by the user in Notebooks in IBM Cognos Analytics | Retrieving large data sets in Notebooks in IBM Cognos Analytics can fail with "XQE-GEN-0003 The request was canceled by the user" after 5 minutes. By default any REST call made to the Query Service will time out at the 5 minute mark. |
| 2021-10-29 | Full table scan when loading Data Set with Filter against Oracle | Loading a data set with applied filters against a flat table or the dimensional parts of a modeled star schema is generating a MIN aggregation within the SQL. The MIN aggregation prevents the database index to be leveraged and a full table scan is taking place.The same setup is not generating the MIN aggregation in a report. |
| 2021-10-29 | "Unable to authenticate" error or blank screen after authenticating with the OIDC provider when accessing Cognos Connection | Authentication fails when accessing Cognos Connection. Using an OIDC namespace.The namespace tests successfully in Cognos configuration. But fails to authenticate on the website. The following document was used to set up the namespace.https://community.ibm.com/community/user/businessanalytics/blogs/antonio-marziano/2019/04/03/administration-ca-ibm-cloud-appid |
| 2021-10-29 | IBM Cognos Analytics 11.1.7 IF005+ Mobile Push Notifications using IBM Cloud Push Notification service | Which URLs and ports require to be allowlisted and opened for Cognos Analytics 11 Push Notifications to be delivered using IBM Cloud Push Notification service? |
| 2021-10-28 | ODBOBridge.dll: Can't find dependent libraries when testing MSAS 2019 data server connection | Testing a Microsoft Analysis Service 2019 data server connection or trying to list available cubes in IBM Cognos Analytics 11.1.7, the following errors are displayed:Caught error in V5QueryHandler: java.lang.UnsatisfiedLinkError: C:\Program Files\ibm\cognos\analytics\bin64\ODBOBridge.dll: Can't find dependent librariesOrXQE-PLN-0001 Internal error. The query could not be planned by the query service:Could not initialize class com.cognos.xqe.data.providers.olap.odbo.ODBODataProvider |
| 2021-10-28 | Report using Planning Analytics repeats values for different measures | Executing a report that uses Planning Analytics as source, repeats values of one measure in other measures. |
| 2021-10-28 | BME-EX-0046 error in Framework Manager | Users getting a BME-EX-0046 error when using Create > Query Item Folder in a Framework Manager model. |
| 2021-10-28 | UDA-SQL-0184 error running reports against a new data source connection | Running a report against a package the user gets an error message saying a column cannot be found.The named column is not being used in the report. |
| 2021-10-28 | Invalid Login Response when attempting to access IIS Gateway of an IBM Cognos Analytics environment | When accessing an IBM Cognos Analytics environment the gateway URI, the user is presented with an 'INVALID LOGIN RESPONSE' message. |
| 2021-10-28 | The custom sign-in view could not be found | When you use the IBM Cognos Analytics SampleLogin.zip, you might get this error in newer releases of 11.1.* |
| 2021-10-28 | Dashboard: Visualization does not show the expected colors according to the palette used | Chart on a Cognos Analytics dashboard does not show the expected colors according to the palette set to be used. (expected are the first ones from the first line). |
| 2021-10-28 | Report execution cause Dispatcher Communication Errors (CAF-WRN-2082, DPR-ERR-2072) | A specific report cannot be executed because of dispatcher communication errors. |
| 2021-10-28 | CRX-UDA-2001 internal error occurs when using IN operator in conditional layout calculation with string values | A conditional report layout calculation, for example:IF ('a' IN ('a')) THEN ('Y') ELSE ('N')Or IF (<my data item> IN ('a')) THEN ('Y') ELSE ('N')It fails with "RSV-VAL-0002 Invalid expression XXX. CRX-UDA-2001 Internal error." when Expression is validated Or report is executed.Same calculation with numbers or, for example, equal ('=') operator is working. |
| 2021-10-28 | Repeating numbers in chart axis | Charts in your report shows repeating numbers, for example in the Y-axis.The data represented in the chart looks to be correct and does not allow any conclusion for this behavior. |
| 2021-10-28 | After upgrading to 11.1.5 or higher, email Attachment Names contain a UTF-8 reference. | After an upgrade to 11.1.5 or higher, email attachments contain a 'utf-8" reference instead of accented characters.In 11.1.7 the issue can be seen when using report views. |
| 2021-10-28 | Expression with CSVIdentityNameList() fails with XQE-V5-0017 V5 syntax error | The following expression is being used:#CSVIdentityNameList()#Testing the expression or executing a report with such an expression fails with error:XQE-V5-0017 V5 syntax error found for data item 'expr' of query 'fmQuery', invalid token "," found after "'Anonymous'". |
| 2021-10-28 | User are not able to use a dashboard. Error: We can't load object | When users are trying to run a dashboard, they receive following error:We can't load the object, because it is missing a visualization definition. |
| 2021-10-28 | Lifecycle Manager PDF compare shows one page of a multi-page PDF report. | A Lifecycle Manager compare result shows one page of a multi-page PDF report |
| 2021-10-28 | Lifecycle Manager Compare fails for certain reports with FileNotFoundException | An error message is received for certain reports when a Lifecycle Manager compare task is executed.Error message:FileNotFoundException: FileNotFoundException:C:\Program Files\IBM\cognos\lcm11013\project\results\Benchmark \runhistory_1549378841650\Benchmark R13_i38FA4B49DAAF4DC78976A23817397049\source_Query1_Quota\Target.xml (The system cannot find the path specified.)These reports run successfully from Cognos Analytics portal. |
| 2021-10-28 | XQE-PLN-0098 The vendor specific function 'trunc' is not supported | Receiving error message testing report expression with trunc() function against an Oracle database using Dynamic Query Mode (DQM).Data item expression: trunc(current_date,'Month')Although trunc() is a supported function, the error "XQE-PLN-0098 The vendor specific function "trunc" is not supported." occurs when using this expression. |
| 2021-10-27 | Oracle based Content Manager Startup Time is slow | "Content Manager" component service takes a long time to start. |
| 2021-10-27 | How to use templates from Cognos 10.x BI into Cognos Analytics 11.x | Create a report based on a template from Cognos 10.x BI. This report cannot be saved as type report. A save as results into another report from type template. After clicking edit then the following error message appears:RSV-CM-0005 Content Manager did not return an object for the requested search path. |
| 2021-10-27 | Windows Authentication prompt when downloading Excel Output | When downloading an Excel or CSV report output in IBM Cognos Analytics, one or more Windows Authentication prompts may appear. |
| 2021-10-27 | Web Service Settings available or cmplst.txt missing in IBM Cognos Analytics 11.2 | After installing IBM Cognos Analytics 11.2, an unexpected "Web Service Settings" section is available in Cognos Configuration (example, showing Ping Path) or cmplst.txt is missing from the main installation directory. |
| 2021-10-27 | Adding users to My Support portal | How can I add users to open cases on my behalf? |
| 2021-10-27 | OP-ERR-0068 An error occurred while trying to connect to data source. PDS-PCT-0020 Unable to open the PowerCube. | Data source connection for a Time-Based Partitioned Powercube fails with error:OP-ERR-0068 An error occurred while trying to connect to data source ''. Details: PDS-PCT-0020 Unable to open the PowerCube: (Open Data Cache). Cube name or path may be incorrect, cube may be corrupt or may not be a PowerCube. |
| 2021-10-25 | NC_TEMP Table | What is the function of the NC_TEMP table found in Cognos Content Store, or, Notification Database? |
| 2021-10-24 | Unable to scroll down when using a Table Visualization in Dashboarding | When attempting to scroll down in a Table visualization, either through mouse wheel, manual scroll bar click, or keyboard input, it would revert to the original row. |
| 2021-10-23 | Cognos Analytics IIS Gateway loops at login when servers from multiple environments are in a single ca_servers server group | When servers from multiple Cognos Analytics environments are added to the same ca_servers group in IIS, the gateway URI enters a loop-condition during Single SignOn. |
| 2021-10-22 | Dashboard Top Count Functionality Changes in 11.2.0 and How to Revert | In Cognos Analytics 11.1.7 there were two defects that where discovered and resolved in 11.2.0. They are listed below: PH39073 QUERY SERVICE INTERNAL ERROR ON DASHBOARD WIDGET WITH TWO TOP COUNT FUNCTIONS PH33290 TOPCOUNT FILTER IN DASHBOARDS RETURNS MORE ROWS THAN EXPECTED IN A MULTI-FACT QUERYHowever, the code fix put in place has caused other issues to arise in the 11.2.0 release and if these need to be addressed, there is a switch that can be performed in the xqe.config.custom.xml file to allow you to r |
| 2021-10-20 | How to properly clear Microsoft's Internet Information Service (IIS) configurations to setup new configuration of IIS to support IBM Cognos | This step is recommended to take before to reconfiguring Microsoft's Internet Information Service as described here: Configuring IIS with Cognos Analytics (https://www.ibm.com/support/knowledgecenter/en/SSEP7J_11.0.0/com.ibm.swg.ba.cognos.inst_cr_winux.doc/t_gateway_iis.html)Or Automate the configuration of Microsoft's Internet Information Service to support IBM Cognos Analytics (http://www-01.ibm.com/support/docview.wss?uid=swg22000097) |
| 2021-10-18 | Amazon Redshift JDBC driver returns metadata for stored procedures automatically created with materialized views | Cognos Analytics imports metadata for stored procedures by using the JDBC standard DatabaseMetadata interface methods.The result set returned by the Amazon Redshift JDBC driver includes metadata for stored procedures associated to materialized views. |
| 2021-10-15 | Cognos Analytics 11 Flipper Diagnostic | In multi-server architecture DNS server is not resolving FQDN properly. |
| 2021-10-15 | Errors "PRS-INS-1425" "PF-COM-6204" are received when viewing Schedules or Past Activities in Cognos Administration | Unable to use the Administration Console, to view Schedules or Past Activities.The following errors are issued:'PRS-INS-1425 An error encountered executing operation "request".''PF-COM-6204 The complete error has been logged.' |
| 2021-10-13 | CCL-SRV-0501 The BIBusTKServer process caught an unexpected exception | After installing Cognos Analytics 11.2.1 GA, we attempt to start the service and the following error is written to the logs:CCL-SRV-0501 The BIBusTKServer process caught an unexpected exception.CCLRuntimeErrorCCL-PLG-0001 Failed to load the pluggable shared library.libX11.so.6: cannot open shared object file: No such file or directory |
| 2021-10-13 | Amazon Athena JDBC driver returning a value of 1 instead of 2 for the product version | IBM Cognos Analytics retrieves product name and version information from the JDBC standard DatabaseMetadata interface methods.Amazon Athena is returning a value of 1 for Athena instances that are running Amazon Athena version 2. |
| 2021-10-08 | Getting 'UDA-SQL-0526 The DISTINCT clause is not supported by the database' in IBM Cognos Analytics after upgrading to SPA IQ 16.1 | After the SPA IQ datasource was upgraded, reports fail with RQP-DEF-0177 … Details UDA-SQL-0458 PREPARE failed because the query requires local processing of the data. … UDA-SQL-0526 The DISTINCT clause is not supported by the database. This operation requires local processing of the data |
| 2021-10-06 | XQE-CON-0007 when running reports | Reports fail with "XQE-CON-0007 XQE error encountered: DPR-ERR-2002 Unable to execute the request because there were no connections to the process available within the configured time limit" errors. |
| 2021-10-06 | CAM-AAA-0056 error when authenticating to Gateway URL | Users see CAM-AAA-0056 error when trying to authenticate through the Gateway URL. |
| 2021-10-06 | DB2 data source connection fails with SQL1531n error | Creating DB2 data source in Cognos Administration, connection fails with the following error.[IBM][CLI Driver] SQL1531N The connection failed because the name specified with the DSN connection string keyword could not be found in either the db2dsdriver.cfg configuration file or the db2cli.ini configuration file. |
| 2021-10-06 | Framework Manager throws error message "The Logon failed". Yet the connection tests fine in Cognos Admin console. | While making a DB2 connection in Framework Manager, the program throws the error message "The Logon failed". However, the connection tests fine in the Cognos Admin console.Administrators don't get this error message but Non-admin users(Modelers and report admins) get this error. |
| 2021-10-06 | How to add comments for expressions in Report Authoring tools in Cognos Analytics 11. | How can we add comments when creating or editing expressions during Report Authoring in Cognos Analytics 11? |
| 2021-10-02 | Amazon Redshift JDBC driver returns metadata about functions when DatabaseMetadata.getProcedures is called | Cognos Analytics imports stored procedure metadata by using the JDBC standard DatabaseMetadata.getProcecedures interface method.The result set returned by the Amazon Redshift JDBC driver DatabaseMetadata.getProcedures method includes metadata for user-defined functions. |
| 2021-10-01 | Amazon Redshift JDBC driver returns incorrect enumerated value for stored procedure input parameters | Cognos Analytics imports metadata for stored procedures by using the JDBC standard DatabaseMetadata interface methods.The result set returned by the Amazon Redshift JDBC driver incorrectly describes the passing direction of input parameters in a stored procedure.The default metadata created in Framework Manager does not include those parameters. |
| 2021-10-01 | What happenes on any files/folders added into installation folder, when I update the install ? | I have a Cognos Analytics environment, and I have added several folders, files and backups under its installation folder. What will be happened on these files, if I apply the updater to the installation over-the-top ? |
| 2021-09-25 | Analysis Studio not starting | Opening the Analysis Studio gives an error when accessing the gateway.Unable to locate /explore/explore.htmIE is also showing a 404 error in session when starting this studioThis does work when accessing a dispatcher in the environment |
| 2021-09-24 | Emails are not sent to email address in IBM Cognos Analytics | If an email address is added in To or CC fields in email options in addition to users no email is sent to this email address while other recipients do get emails. This is also reflected in the number of recipients in the history detail of the task execution. |
| 2021-09-24 | AAA-SYS-0001 An internal error occurred error at login after upgrade to 11.1.6 or later | After upgrading to 11.1.6 or later, the login page shows AAA-SYS-0001 An internal error occurred or AAA-AUT-0013 The user is already authenticated in all available namespaces.No changes have been made to the configured namespace. |
| 2021-09-21 | Testing a PA datasource returns the following error : XQE-GEN-0002 An unexpected exception occurred: java.lang.NullPointerException | When testing a PA datasource returns the following error : XQE-GEN-0002 An unexpected exception occurred: java.lang.NullPointerException |
| 2021-09-20 | Reports are greyed out and users are not able to run the reports even though they have report capability | Users are not able to run the reports even though they have the reporting capability. They can see the report but reports are grayed out clicking on the reports does not do anything. |
| 2021-09-20 | Unable to uninstall Cognos after CAFE installation directory is deleted | Unable to uninstall CAFE. As the installation directory got deleted. Uninstaller wizard is not working as the installation directory is now deleted. |
| 2021-09-20 | CM-SYS-5144 While processing your request, Content Manager locked a number of objects for 2631.716 seconds. | The content store is experiencing deadlock errors. The content manager logs show:CM-SYS-5144 While processing your request, Content Manager locked a number of objects for 2631.716 seconds. This may have caused other requests to be abandoned. Contact your IBM Cognos system administrator if this problem recurs. The actual number of seconds reported in the error might vary. |
| 2021-09-19 | Unable to open Cognos Configuration – java.lang.UnsatisfiedLinkError: cogconfig_jni (Not found in java.library.path) | When opening Cognos Configuration on a Windows Server, an error is displayed. |
| 2021-09-13 | AAA-AUT-0013 The user is already authenticated in all available namespaces only for one specific user | A user receives the following error message: AAA-AUT-0013 The user is already authenticated in all available namespaces.This is specific to one user and not for all users. |
| 2021-09-13 | _as_of_date parameter usage | How _as_of_date parameter is used in Cognos Analytics portal? |
| 2021-09-12 | Cannot create Cloud Object Storage connections | When attempting to add a Cloud Object Storage location, the list of buckets is empty despite the connection test working.Also, when attempting to save a connection object, without going to the 'add location/buckets', it gives no errors and go back to the Cloud Object Storage page without creating the connection. |
| 2021-09-05 | "Allowlist email domains" doesn't work when you enter multiple domains | With the release of Cognos Analytics 11.1.5, there is now a functionality that allows administrators to create a list of allowed email domains.For more information on this functionality:https://community.ibm.com/community/user/businessanalytics/blogs/mohammed-omar-khan/2020/01/17/allowlist-email-domains-have-more-control-over-youFrom 11.1.5 to 11.1.7, this setting is called “allowlist email domains”From 11.2.0, this setting is called “Allowlist email domains”When “Allowlist email domains” val |
| 2021-09-03 | Troubleshooting "Connection to notebook server could not be established" message | Cognos Analytics 11.x environment with Jupyter.Jupyter part is configured and up and running, and "Many moons" message appears when Jupyter URI is accessed directly in a browser.However, when the same URI is specified in Cognos configuration the following message appears in the application:"Connection failedA connection to the notebook server could not be established. The notebook continues trying to reconnect. Check your network connection or notebook server configuration." |
| 2021-09-03 | Why am I seeing "No Value has been saved for this parameter" under "File system Root Location" when defining a "File System location"? | Why am I seeing "No Value has been saved for this parameter" under "File system Root Location" when defining a "File System location"? |
| 2021-09-03 | Cognos Analytics website is not responding and eventually returns with "HTTP Error 502" | Cognos Analytics website is not responding and eventually returns with "HTTP Error 502"No access to the site is possible. |
| 2021-09-03 | Adding a Bind Credential for an Active Directory namespace fails with errors. | Setting up a Cognos Analytics system to use an Active Directory namespace and the Bind Credential fails with Microsoft Windows Server Errors. |
| 2021-09-03 | Changing Cognos Analytics to use SSL / TLS causes blank screen or service not starting as expected | After changing the Cognos Configuration URIs for dispatcher and content manager to use SSL (https://), no logon screen is displayed or a CFG-ERR-0103 error occurs on starting the services. |
| 2021-09-03 | Push Notifications are not being received by the IBM Cognos Mobile Analytics app. | A user of the Mobile Analytics app is not seeing their Notifications after they set a Alert. |
| 2021-09-01 | Internal Consistency check fails with error CM-SYS-5199 Content Manager detected # missing row(s) in table(s) | User is unable to successfully run an internal consistency check from the admin console |
| 2021-09-01 | SQL Server Native Client connection fails with error QE-DEF-0323 The DSN(ODBC)/ServiceName is invalid | Unable to establish a native client connection to SQL Server. Native Client has been installed properly but the connection still fails |
| 2021-08-29 | Temp files have many files created with the name "mime#############.tmp" e.g. mime3asd32djd32ihdihi32d.tmp | Temp folders create many files created per minute, that has the name "mime#############.tmp", for example, mime3asd32djd32ihdihi32d.tmpWhat are these and can i remove it? |
| 2021-08-25 | Framework Manager Displays error message: BMT-IMP-0002 Failed to execute metadata request. DPR-ERR-2079 Firewall Security Rejection. Your request was rejected by the security firewall. | The Meta Data Wizard in Framework Manager shows a pop-up window with the following two errors:"BMT-IMP-0002 Failed to execute metadata request. DPR-ERR-2079 Firewall Security Rejection. Your request was rejected by the security firewall." |
| 2021-08-24 | Data is not loading for REST API Datasource Connection | Creating a Postgres Data Direct connection schema table is missing all the tables and/or loaded schema does not contain all data. |
| 2021-08-24 | IBM Cognos Analytics Reports Suddenly Fail with CNC-DS-0029 Error | In a previously working IBM Cognos Analytics environment with archive location file system roots configured, reports suddenly fail with the error "CNC-DS-0029. The archive location file system root is invalid or cannot be found. The archive location file system root in Cognos configuration is:". |
| 2021-08-22 | Missing 'my folder' content after importing a Cognos deployment when using OIDC namespace | Why am i missing content information from user's 'my folders', after importing a Cognos deployment that includes user account information, when using an OIDC namespace? |
| 2021-08-20 | How to get the list of user group from Cognos Analytics via REST APIs | User is getting a 401 Unauthorized error messageor 500 Internal Server Error: Stream is Closed |
| 2021-08-19 | CRX-API-0018 More than 3000 tokens. The report expression is too complex. | Cannot run report. The following error appears: The expression is too complex. It has more than 3000 tokens. Error code CRX-API-0018. |
| 2021-08-18 | Kerberos Single Signon Works with Internet Explorer but not with Google Chrome and Microsoft Edge | You have enabled single signon to use Kerberos authentication with constrained delegation with IBM Cognos Analytics 11.1.x by following all the steps described in the documentation: https://www.ibm.com/docs/en/cognos-analytics/11.0.0?topic=essbadscc-enabling-single-signon-use-kerberos-authentication-constrained-delegationEverything works fine when users use the Microsoft Internet Explorer browser, but not the Google Chrome and Microsoft Edge browsers. |
| 2021-08-16 | How to remove the title and dotted line from a Value Prompt | Value prompt in Cognos Analytics 11 shows on the first two lines the name of the column and a dotted or dashed line before showing the list of values to select from.How can these be removed from the prompt so that only the values that will be used to filter the Query?Example showing unwanted 2 lines in a Value Prompt: |
| 2021-08-16 | Cognos Analytics: Exploration The query: "query" requires more resources than allowed. | While adding filter on Exploration, prompts the mentioned error:Where "query" would be the name of the query and number of rows are total number of rows under the column user is adding. |
| 2021-08-12 | Define a rest configuration file for an endpoint that uses pagination? | Do you have an example that shows how to define a configuration file for a rest api end point that uses pagination? |
| 2021-08-11 | Unable to start Cognos services with Command Line "./cogconfig.sh -s" | Command line "./cogconfig.sh -s" did not work although we could start Cognos Service from IBM Cognos Configuration.In addition, we are able to stop it through – ./cogconfig.sh -stop |
| 2021-08-07 | java.lang.NoClassDefFoundError: com.openpages.tool.encrypt.CryptUtil (initialization failure) | Error during login after installing interim fix or fix pack:java.lang.NoClassDefFoundError: com.openpages.tool.encrypt.CryptUtil (initialization failure) |
| 2021-08-06 | Search functionality not working in IM Cognos Analytics after upgrade or restart, seeing index.lock file in data/search/indices/cm/index | A Fix Pack was applied on top of the existing installation of IBM Cognos Analytics 11.0 After that, Search functionality stopped working. |
| 2021-08-05 | Cognos Analytics 11.1.x: RSV-SRV-0005 Error in Cognos Workspace | When running a workspace in Cognos 11.1.x user gets the error:RSV-SRV-0005 The report specification is missing the 'report' root element |
| 2021-07-30 | Final process of Cognos Analytics upgrade takes a long time | Final process of upgrade/installation of new version of Cognos Analytics on to existing environment is taking more than hours. |
| 2021-07-29 | Report with Joined queries is sending multiple SQL Statements to the database | A report with multiple queries joined into a single query that retrieves data from a single data source will send multiple SQL Queries down to the database rather than a single query that joins each query into 1 final result. |
| 2021-07-27 | Amazon Redshift JDBC 1.x driver does not return a catalog name when schema metadata is imported | When metadata is imported from Amazon Redshift using the Amazon Redshift 1.x JDBC driver, no catalog name is displayed with the schema name. |
| 2021-07-24 | The selected product is different from the existing product | Error when running the installer for Cognos Analytics 11.2.0The selected product is different from the existing product.Products are not the same. |
| 2021-07-22 | Cosmetic appearance of tables and views imported from data server connection is inconsistent | When importing a schema from a data server connection, some tables names are in upper case while others are in lower case. Spaces between words are replaced with underscores as well. |
| 2021-07-22 | Advanced settings removed after restarting service | Why are the advanced settings missing after we restarted Cognos Analytics services? |
| 2021-07-21 | "Cannot read property" error when attempting to access routing rules | While accessing routing rules Cognos throws the error "Cannot read property 'ID' of undefined. |
| 2021-07-21 | Running a CSV report Merges all the rows in just one row | Running any list report in CSV merges all the rows and shows data in just one row. |
| 2021-07-19 | Amazon Redshift JDBC driver describes materialized views as tables which cannot be queried | Attempting to import metadata from Amazon Redshift (Redshift) fails, when one or more selected objects are a materialized view, and sampling of data is enabled.Cognos Analytics throws the error: MSR-SMT-2190 Internal error trying to create smart metadata.Importing metadata into Framework Manager does not fail, as sampling is not performed, but queries referencing the materialized view fail.Amazon Redshift will throw the error: Error: ERROR: permission denied for relation |
| 2021-07-13 | How to perform a silent installation of Powerplay Transformer 11 | Want to silently install Transformer however the instructions included in Cognos Analytics 11.x don't match the Transformer installation files. How can Transformer 11.0 be silently installed? |
| 2021-07-13 | Upcoming activities returns 502 Bad Gateway error message from Cognos Administration | Upcoming Activities returns #502 Bad Gateway from Cognos Administration. |
| 2021-07-11 | QE-DEF-0368 Unable to decrypt user name and password credentials from the content store after regenerate cryptographic keys with some dispatchers | batch report schedule fail to run with some dispatchers after regenerate cryptographic key.QE-DEF-0368 Unable to decrypt user name and password credentials from the content store.Review and save the Cognos Configuration settings to configure your reporting environment. |
| 2021-07-10 | Support for the RAVE Visualization Customizer | What support is available for the RAVE Visualization Customizer? |
| 2021-07-07 | Amazon Athena JDBC driver 2.0.21 throws error Value null at 'workGroup' failed to satisfy constraint: Member must not be null | A connection to Amazon Athena (Athena) throws an exception error: "Value null at 'workGroup' failed to satisfy constraint: Member must not be null". |
| 2021-07-06 | Unable to save a new report | Click 'Save' button in report authoring tool.Select My content or a folder with write permissions.Click 'Save' button but nothing happens. |
| 2021-07-06 | Root element in Planning Analytics cube is missing in Cognos Analytics Reporting after consolidating members | After consolidating members in a Planning Analytics cube, why is the element in the root of the hierarchy missing when creating a report in Cognos Analytics even though it is visible in TM1 Architect? |
| 2021-07-06 | Cannot filter across TM1 Cubes in the Same Package – Error: Reference to multiple cubes/namespaces in the same query is not supported | When using the filter bar in dashboards or drilling through from one dashboard to another, you receive an error.We can't load this visualization.orReference to multiple cubes/namespaces in the same query is not supportedThe filters passed to the target may include:- Visualization filter- This Tab filters- All Tab filters- Intersection point selection |
| 2021-07-05 | Packages are greyed out in legacy studios during package selection | Unable to select packages using legacy studios. They are showing as greyed out and not selectable. In comparison a working package is highlighted in blue. |
| 2021-07-04 | Cognos Analytics user can not view the all groups. | User only can view some groups or members. |
| 2021-07-02 | Configure Cognos Analytics with Azure AD show the error message with AADSTS901002: The 'resource' request parameter is not supported. | [ ERROR ] Call to IdP failed to get identity. Status 400Error: invalid_requestError description: AADSTS901002: The 'resource' request parameter is not supported. |
| 2021-07-02 | Dashboard – "Filter values can't be loaded" error | When working with a Dashboard the following error is displayed when trying to render a filter. "Filter values can't be loaded" |
| 2021-06-30 | Is is possible to install and operate Cognos 10.x and Cognos Analytics 11.1.x within same server? | Cognos BI 10.x is running with current production environmentMigration to Cognos Analytics 11.1.x in the production server but we would like to keep both environment together until complete migration. |
| 2021-06-30 | Aggregation resolution of data item references in studios has a different behaviour between compatible query mode and dynamic query mode | Aggregation resolution of data item references in report studio has a different behaviour between compatible query mode and dynamic query mode. |
| 2021-06-29 | Share URL does not preserve custom perspective | When you copy and paste the share URL for a folder, the appropriate folder is selected. However, the perspective might be the default "home" perspective, instead of the custom perspective from your sample. |
| 2021-06-28 | Dashboard not loading after updating to Cognos Analytics 11.2.0 | After updating to Cognos Analytics 11.2.0, when loading Dashboard, a spinning icon shows for a long duration.It will eventually time out and show an error saying:"Unable to load requested view. Displaying home view instead." |
| 2021-06-25 | "CAM-AAA-0071 An internal error occurred' when using Kerberos authentication with constrained delegation | After enabling single signon to use Kerberos authentication with constrained delegation, users are getting "CAM-AAA-0071 An internal error occurred" when accessing the environment. |
| 2021-06-22 | How to display the version 10 Cognos Connection home page in Cognos Analytics 11 | This document explains how to change the 'Welcome' screen in Cognos Analytics to look like the 'Cognos Connection' home screen for Cognos Business Intelligence version 10. |
| 2021-06-21 | Amazon Athena driver version lower than 2.0.21 incorrectly handles JDBC metadata escape character | Cognos Analytics requests metadata via the JDBC DatabaseMetadata interface methods implemented by a driver. When Cognos Analytics calls those methods, it passes parameter values such as a schema or table name. If the values to be passed include a JDBC meta character (percent sign or underscore), they are escaped.Amazon Athena driver version beofre 2.0.21 fail to return metadata when parameter values are escaped. |
| 2021-06-21 | Aggregation resolution of data item references in studios has a different behaviour between compatible query mode and dynamic query mode | Aggregation resolution of data item references in report studio has a different behaviour between compatible query mode and dynamic query mode. |
| 2021-06-18 | Opening a cube with Analysis / Query Studio will open Cognos Analytics home page | In a distributed environment, when you launch Analysis Studio or Query Studio and navigate to folders and select a cube to open, instead of opening the Studio, it opens up the Cognos Analytics home page in a new tab.It works only when you open the cube from the Recently used packages. |
| 2021-06-15 | Planning Analytics 2.0.98.7 returns a null instead of non-null value when an AGGREGATE function is used | Planning Analytics (PA) 2.0.98.7 returns a null value instead of a non-null value.Example MDX.WITH MEMBER [plan_department].[plan_department].[XQEext_CM0] AS ' AGGREGATE( {{[plan_department].[plan_department].[105], [plan_department].[plan_department].[110]}})', SOLVE_ORDER = 1SELECT {[plan_department].[plan_department].[XQEext_CM0]} DIMENSION PROPERTIES PARENT_LEVEL, PARENT_UNIQUE_NAME ON AXIS(0), {{[plan_time].[plan_time].[Jan-2004], |
| 2021-06-11 | ERROR entry in the cognosserver.log file for actions that are successful | Why does a logon that is successful show up as an ERROR in the cognosserver.log file?This record is an example of such an entry that can be found in the cognosserver.log file.2019-08-13T21:37:31.732-0400 ERROR Audit.RTUsage.cms.CAM.AAA.SRVC [Thread-54] dvyhGsMjds9q9M4dCh489G2jll24yjj899CC2vsv 0 NA 192.168.2.31 9300 C0CC714E461DBF3C795AFA64E031174A37847C5DC582B26B24AA60DFA18350A8 dvyhGsMjds9q9M4dCh489G2jll24yjj899CC2vsv_0_ AAA 11800 Logon parameters><item name="namespace"><![CDATA[ApacheDS]]>& |
| 2021-06-09 | Cognos Analytics Legacy studio is getting an error message with "431 Request Header Fields Too Large" | Open Legacy Studio, it shows a blank window. |
| 2021-05-31 | Drill through not passing parameters when source report launched from OpenPages | Source report is launched from OpenPages. When drilling from this report to target report, the parameters are not passed and user is prompted for parameter values. |
| 2021-05-27 | Cannot open Cognos Analytics reports in an iFrame on another website | Cognos Analytics being blocked by browser inside of an iFrame on another website |
| 2021-05-26 | Emailed report links fail with a 404 Error in Cognos 11.X | Emailed report links fail with a 404 Error in Cognos 11.XThe link results in the following error: "HTTP 404 – FIle or Directory Not Found" |
| 2021-05-26 | Troubleshooting Single-Sigon (SSO) Issues in Cognos Analytics in IIS (Internet Information Services) | An accumulative list of technotes that cover common SSO issues in Cognos Analytics (R4 as of time of writing). |
| 2021-05-26 | Cognos Analytics Image Picker shows an error message with "This might be because WebDAV is not enabled for this location." | Cognos Analytics Image Picker shows an error message with"There were no images or folders returned for this request. This might be because WebDAV is not enabled for this location." How to change default image picker location in Cognos Analytics? |
| 2021-05-25 | Refresh button does not recount several non-administrative users of the license information | Though clicking Manage > License > Refresh button, still some non-administrative users be counted as an Administrator. Usually, the license information shall be updated when that user will logon to Cognos Analytics again but license information still keeps old information. |
| 2021-05-23 | CNC-SDS-0410 The email message was not sent. Approximate message size: [# KB] The Mail server returned this error: [Invalid Addresses] | Cannot send email to users |
| 2021-05-19 | Identifier not found when running a report, after copying and pasting expressions into a filter | An error message is received when executing a report where a string had been copied and pasted into a filter expression. The error message is:Identifier not found '[Sales(query)].[Retailers][Retailer country] |
| 2021-05-19 | Cannot see push notifications for IBM Cognos Analytics Reports iOS app | If you are an IBM Cognos Analytics Reports iOS app user on Cognos Analytics version 11.0.13 FP3 or older, you will not receive push notifications for the Cognos Analytics Reports app. |
| 2021-05-18 | ADM-ERR-001 opening "My Schedules and Subscriptions" and search results do not return (spin forever) | After starting the Cognos environment, the following symptoms are observed:1) An ADM-ERR-001 error (Sub-error: 500) when opening My Schedules and Subscriptions2) When you execute a search, it spins constantly and does not return any results. |
| 2021-05-17 | Data Files: where are they store and what is the data files location use for | As of 11.0.3, the processing of datafiles changed. Before uploaded files were stored directly to the file system. The location is defined in Cognos Configuration, Environment > Data files location.However as of 11.0.3, uploaded files are stored in Cognos content store. Full details can be found in this blog:https://community.ibm.com/community/user/businessanalytics/blogs/kevin-mcfaul/2016/08/17/where-is-data-uploaded-into-cognos-analytics-storedAs detailed in the blog, even when the data is stored in the |
| 2021-05-13 | Except set operator using three or more queries returns unexpected data | A report references a query, that includes a except set operation involving three or more queries.Compatible Query Mode (CQM) produces an expected result, while Dynamic Query Mode (DQM) does not. |
| 2021-05-13 | Cognos Analytics TM1REST HTTP client [400] JAVA.NET.SOCKETTIMEOUTEXCEPTION: READ TIMED OUT error | Cognos Analytics application throws a socket timeout error while querying a Planning Analytics cube model.The Planning Analytics server did not finish executing the request within the default period of five minutes. |
| 2021-05-11 | Cannot update expired password in Cognos when using Active Directory Lightweight Directory Services (ADLDS) | After submitting the form for the password change request on an expired credential, Cognos errors withCAM-AAA-0056 Unable to authenticate: |
| 2021-05-10 | File system root location no longer available in IBM Cognos Analytics | After the Windows server restart the File system root location no longer available. |
| 2021-05-10 | Prompt for DB2 datasource credentials loops when running report in IBM Cognos Analytics | Prompt for CQM DB2 datasource credentials loops when running report in IBM Cognos Analytics even with verified correct user name and password.The datasource tests successfully with the same credentials. |
| 2021-05-08 | Using configuration setting returnDataItemNameInPartialDataset in Dynamic Query Mode | A report migrated from Compatible Query Mode (CQM) to Dynamic Query Mode (DQM) displays a different label for an item in the output of a crosstab report. The following figure shows a simple crosstab layout, with the row edge being empty and the column edge referencing a data item (named "Data Item1"), which is a calculation based on a dimensionally modelled measure.On the far right of the figure, the label type chosen for "Data Item 1" was "Data item value", which is one of the five optional |
| 2021-05-06 | How to modify the project function list in Framework Manager | When creating a new package in Framework Manager you are able to select the vendor specific Function Sets users will have access to when defining expressions in Reports, Dashboards, etc.How can the Function Sets be modified for an Existing Package? |
| 2021-05-06 | Data produced by a query is only sorted when referenced by a data container that includes sorting | A modeller or report author has created a logical query and assumes that the data will be sorted.The logical query is: not referenced directly by a data container referenced by a data container that does not include a sorting specification |
| 2021-05-06 | CAM-AAA-0026 The function call to 'ldap_simple_bind_s' failed with error code: '81' | After SSL certificates are updated on the LDAP server, the IBM Cognos® Content Manager server is unable connect to the LDAP server and fails with the following exception:['LDAP_Namespacename'][ ERROR ] CAM-AAA-0146 The namespace 'LDAP_Namespace' is not available.[ ERROR ] CAM-AAA-0064 The function 'Configure' failed.[ ERROR ] The user cannot access the application at this time.[ ERROR ] CAM-AAA-0056 Unable to authenticate.[ ERROR ] CAM-AAA-0064 The function 'LDAPHandlePool::CreateHandle()' failed.[ ERROR ] |
| 2021-05-03 | Dynamic Query throws XQE-PLN-0098 when a database vendor function uses input values from different sources | An expression references a vendor specific function, and provides input values that depend on different data sources.Dynamic Query is unable to generate an appropriate query, and throws the exception: XQE-PLN-0098 The vendor specific function "…". |
| 2021-04-30 | Cognos Analytic expressions which push to several vendors may decompose with Google BigQuery | Reports and models include expressions that Cognos Analytics is able include in SQL statements sent to various database vendors. When those applications are migrated to Google BigQuery, some decomposition and local processing can occur. |
| 2021-04-30 | Fatal java error starting Cognos Configuration | An error occurs starting IBM Cognos Configuration.A fatal error has occurred. Unable to run the application.An exception occurred.java.lang.UnsatisfiedLinkError: JCAM_Crypto_JNI (not found in java.library.path) |
| 2021-04-28 | Metadata import that uses Snowflake 3.12.15 JDBC driver fails when driver folder includes Amazon Athena JDBC driver | Importing metadata that uses Snowflake 3.12.15 JDBC driver fails when the drivers folder also includes the Athena JDBC driver. The same issue does not occur with older versions of the Snowflake JDBC driver. |
| 2021-04-28 | Oracle JDBC driver DatabaseMetadata methods do not return comments attached to database objects | When metadata is imported from an ORACLE database using the ORACLE JDBC driver, comments are not imported into a model. |
| 2021-04-28 | Dynamic Query throws XQE-PLN-0098 when validating a function with only literal values as inputs | Dynamic Query throws exception XQE-PLN-0098, when it validates an expression that uses a function with only literal values as inputs.For example: foo ( 'ABC', 123 ).If one of the inputs was an item which references a column in a table or view, a SQL statement can be constructed.For example:foo ( [C1], 123)When the expression is included in a BI-query, that references other items that reference columns in a database table or view, a SQL statement can be constructed. |
| 2021-04-28 | IBM Cognos Analytics Mobile CA11.1.7 FP2 configuration fails when using a Load Balancer in your environment. | The Mobile configuration script needs to verify that the Cognos Analytics Application Tier server is running. With a Load Balancer configured in the Dispatcher's Gateway URI, the verify message can be directed to a different Dispatcher and not the one being configured, causing the process to fail. These steps will separate the Dispatcher being configured. |
| 2021-04-26 | How to modify time-out settings in Microsoft IIS when required by Cognos products ? | Various timeout errors can occur in various IBM Cognos products. This document explains how to change various timeout settings in Microsoft IIS. This document applies only to issues that are not related to IBM Cognos products timeout settings. |
| 2021-04-22 | Broken links on welcome page for Overview and Get started videos (IBM Cognos Analytics 11.1.5 and earlier) | The Overview and Get started videos links are broken. In most versions of IBM Cognos Analytics 11.1.5 and earlier, the Quick reference section on the welcome page looks like the following list: |
| 2021-04-22 | Adding Fonts to a Linux server to use with Cognos Analytics | This Document outlines an alternate way to install fonts on a Linux server for Cognos Analytics When you select a font in Cognos Analytics, that does not mean that the font will be used. The font must exist on the Linux server and the computer that you are accessing the Cognos portal from. If the font does not exist it will default to Andale.For example – Cognos Analytics hosted on Linux User access Cognos Analytics via WindowsUser creates a report and changes the font to Comic Sa |
| 2021-04-22 | IBM Cognos Analytics Content Manager fails to start logging 'Invalid entry (CMID=<number>): invalid parent (PCMID=<number>) messages | IBM Cognos Analytics Content Manager fails to start. |
| 2021-04-22 | Cognos Analytics support for SAP RFC libraries | Cognos Analytics version 10 required the SAP classic RFC libraries to connect to SAP BW sources.SAP deprecated support for the classic RFC SDK and libraries after the SAP 7.10 release in 2016.For more details, please refer to SAP Note 413708.SAP released a new RFC SDK and libraries with SAP NetWeaver 7.10, which SAP refers to as the SAP NetWeaver RFC library.For more details, refer to the SAP Note 1025361.The new SAP client is incompatible with the older classic RFC library.Support for SAP NetWeaver RFC was |
| 2021-04-22 | Testing a data server connection to Microsoft SQL Server fails | Testing a data server connection to Microsoft SQL Server fails even with a correct sign on |
| 2021-04-21 | Data Module Identifiers appended with underscore character | Why are some identifiers in Data Modules appended with an underscore character? |
| 2021-04-19 | PDF outputs are displayed in a small frame in IBM Cognos Analytics 11 | After the upgrade to IBM Cognos Analytics 11 PDF outputs do only show in a very small frame, instead of using all of the available window |
| 2021-04-14 | Dynamic Query throws exception XQE-PLN-0084 SQL cannot be generated | Dynamic Query has detected that a query references multiple facts, and is attempting to filter data from a fact without projecting data from it.This results in the error XQE-PLN-0084 SQL cannot be generated, because the filter condition could not be applied to the following fact stream which does not contain a fact projection |
| 2021-04-12 | Running report to Excel does not prompt to Open/Save in Microsoft Edge | When running a Cognos report to Excel format in Microsoft Edge, report is automatically downloaded. User is not prompted to Open or Save the report. |
| 2021-04-10 | SAP Hana JDBC driver describes DECIMAL data types with no decimal places | An expression computed by SAP Hana is expected to return a DECIMAL value which includes decimal places.SAP Hana JDBC driver is returning metadata describing a DECIMAL datatype with no decimal places. |
| 2021-04-09 | HOWTO: Setup OpenID Connect with OKTA integration with AD On-Premises | What steps are taken to set up an OKTA namespace integrated with AD on-premise? |
| 2021-04-08 | Missing iso-swid folder and swidtag files on Content Manager and Gateway only installs | Why is the iso-swid folder that contains the swidtag license files missing on CM and GW only installs of Cognos Analytics? |
| 2021-04-07 | Windows Authentication Prompts repeatedly appears when SSO is Enabled for Cognos Analytics | When Cognos Analytics is hosted on AWS, and SSO is enabled.Browser prompts from credentials on every single transaction on Cognos portal. |
| 2021-04-06 | IBM Cognos Analytics schedules do not run or adjust to daylight savings time changing | After daylight savings time begins or stops, schedules in IBM Cognos Analytics stop running or do not adjust to the time change. |
| 2021-04-06 | Informix returns character literals as fixed length character string values | A SQL statement executed by Informix projects a character value that is computed using a conditional expression.The result set returned by Informix returns the value as a fixed length character value that includes trailing spaces.The following example uses a simple case expression where each row is expected to return the value 'a', 'ab' or 'abc'.select case when <condition-1> then 'a' when <condition-2> then 'ab' else 'abc' end from TInformix assumes that character literal values are to be retur |
| 2021-04-05 | MySQL query execution time increased by time spent in MySQL query planner | A query sent to MySQL takes longer to execute than expected. Using the MySQL tooling to profile a query, a large amount of time is recorded by the query planner. |
| 2021-03-30 | TR0649 One or more columns or filters cannot be found in data source | Trying to build a cube using cogtr from the command line returns the following error: (TR0646) Column or filter 'xxx' is based on reference '[Report].[Query1.0].xxx' which cannot be found in package or report 'xxx'. (TR0649) One or more columns or filters cannot be found in datasource 'xxx'. |
| 2021-03-29 | Numeric/float values are limited to 15 digits | For databases that support large-precision decimal values, Cognos Analytics supports up-to the precision of double-precision floating point values, or the equivalent of 15 significant digits. Digits beyond this will be rounded in some but not necessarily all cases, depending upon the database used, and the structure of the report. |
| 2021-03-28 | IBM Cognos services appear in "Partially available" state | The Mobile service under the Cognos® services section of the Cognos® configuration is configured to be "True". Mobile service appears "partially available" or "unavailable" when viewed from the Scorecard pane in Cognos® administration console. |
| 2021-03-28 | .tmp file with filename starting with ddtb created by Cognos in Linux /tmp folder | /tmp Folder in Linux® keeps being populated with ddtb* .tmp files, and they are not cleaned up automatically |
| 2021-03-26 | Transformer – Unable to open the CALCULATION for measures | View the properties of a measure in Transformer. Select the Type tab and Calculated radio button, then click on the Calculation button. The expression dialog is not presented. |
| 2021-03-26 | Amazon Redshift 1.0 driver throws Java class definition not found error org.antlr.v4.runtime.CharStream | Amazon provides a download page for the Amazon Redshift 1.0 driver, which includes two download links.One link will include an Amazon SDK while the other does not. As of version 1.2.50, the Amazon JDBC driver requires the antlr JAR which is part of the Amazon SDK. |
| 2021-03-19 | TypeError: prmptCtrl is null when applying render variable to prompt control | When running a report where a render variable is applied to a value prompt, which has an associated custom control, if the prompt is not rendered, you see the following error:The error is referring to the custom control. |
| 2021-03-19 | Solve order not working in crosstab | Solve order is specified on PercentCalc column in crosstab but the order of calculations is not workingDesired output: |
| 2021-03-19 | Difference in dimensionality of tuple functions between CQM/DQM | When a report uses a value expression that is not defined in a member() function, the value expression must sometimes be coerced to a member() function. For example, when the tuple is projected on an edge, we must wrap the value expression in a member() function and assign a hierarchy to it as edges must project members and not values. What hierarchy is picked can change the results.Dynamic Query Mode (DQM) will try and keep the calculation in context with everything. For example |
| 2021-03-18 | Where can we find the Samples for API custom controls ? | Where can we find the Samples for API custom controls ? |
| 2021-03-18 | Unable to configure multiple Cognos Analytics for Mobile add-ons on a single Cognos Analytics server | Cognos Analytics 11.1.7 users may encounter issues when trying to configure multiple Cognos Analytics for Mobile add-ons for multiple Cognos Analytics installs, all running on a single server. |
| 2021-03-18 | MSR-SMT-2190 Internal error trying to create smart metadata when uploading files to Cognos Analytics. | When Cognos Analytics has been configured to use an NFS (Network File System) mount for its temporary file location inside Cognos Configuration, an error is returned: MSR-SMT-2190 Internal error trying to create smart metadata |
| 2021-03-18 | Error found in IHS logs "(70007)The timeout specified has expired: proxy: error reading status line from remote server l" | IHS webserver is throwing the following error, when checked the logs"(70007)The timeout specified has expired: proxy: error reading status line from remote server "There is no error or issue while accessing IBM Cognos Analytics via web browsers but errors can still be seen in logs and network trace |
| 2021-03-18 | IBM Cognos Analytics Single SignOn using parametrized URL is not working after upgrading | IBM Cognos Analytics Single Sign-On (SSO) using parametrized URL stops working after upgrade. Third party web application generates Cognos Analytics Token and redirects into Cognos Analytics with the CAMUSer and CAMPassword variables but it doesn't login, instead displays the login screen.Manual login works. |
| 2021-03-18 | Set as home and Subscribe options not available when running a report | When running a report, the Set as home and Subscribe options are not available. |
| 2021-03-17 | Security Vulnerabilities have been addressed in IBM Cognos Analytics Reports mobile application | Security Vulnerabilities have been addressed in IBM Cognos Analytics Reports mobile application. |
| 2021-03-12 | Downgrade Cognos Analytics to a lower version | Is it possible to downgrade Cognos Analytics to a lower version? |
| 2021-03-12 | Unable to connect Apache Hive using Kerberos authentication when drivers folder includes Amazon Redshift or Google BigQuery JDBC drivers | A connection to a data source will required the Java run time environment (JRE) to load a JDBC driver. The JRE will search for driver classes in the <cognos_installation>/drivers directory.When a connection to Apache Hive using Kerberos authentication is attempted, it fails due to conflicts in Java classes used by Apache, Google and Amazon.For example, testing a connection from the Cognos Administration user interface throws an exception error.XQE-GEN-0002 An unexpected exception occurred: |
| 2021-03-11 | The web request failed, 403 Forbidden error message when user is trying to edit a report or run the report from Cognos Analytics | Edit report or Run the report or Create Schedule the report, it shows "The web request failed, 403 Forbidden error" |
| 2021-03-11 | Authentication failure when configuring Gmail server | When you configuring Gmail server as a SMTP server of Notification components, can not connect to the mail server even though you are entering correct account and password. |
| 2021-03-08 | Cognos Analytics : Schedules with email reports show up as Inactive | Schedules that send reports as attachment via email appear as "inactive" status |
| 2021-03-08 | Cognos Analytics : PRS-TRS-0906 When Emailing Reports | When running a report and the delivery method of email is selected, Users will get the errorPRS-TRS-0906The "VALIDATE" transform instruction could not validate the given XML content. |
| 2021-03-06 | External Report Server process BIBusTKServerMain cannot be started java.io.IOException: Process BIBusTKServerMain failed to start properly | When trying to run any reports we are getting below issueERROR com.cognos.pogo.reportservice.ProcessManager [warpmta-ProcessManager-ProcessMgrThread] NA External Report Server process BIBusTKServerMain cannot be started java.io.IOException: Process BIBusTKServerMain failed to start properly. at com.cognos.pogo.reportservice.ReportServerProcess.getProcessOutput(ReportServerProcess.java:186) ~[p2pd.jar:?] |
| 2021-03-05 | Cognos Analytics : Microsoft SSAS 2019 not in available drop down | When trying to create a new Data Server connection to Microsoft SQL Server Analysis Service, the Microsoft SSAS 2019 is not available in the list of options even though the Cognos supported software page lists it as supported |
| 2021-03-05 | Relational query using DB2 throws error XQE-DAT-0001 Data source adapter error: com.ibm.db2.jcc.am.SqlSyntaxErrorException: The operands of a set operator or a VALUES clause do not have the same number of columns | A report references a query that contains a UNION set operation between queries. One query references a DB2 user-defined function with an input using a DB2 olap style aggregate function, like count (distinct column for report).Db2 will throw an exception, which is displayed by Dynamic Query.XQE-DAT-0001 Data source adapter error: com.ibm.db2.jcc.am.SqlSyntaxErrorException: The operands of a set operator or a VALUES clause do not have the same number of columns. |
| 2021-03-05 | Getting error "XQE-DS-0006 Unable to logon to the data source. Cannot open server requested by the login" while making a JDBC connection to SQL Server in Cognos Analytics 11.x | Getting the following error message while testing the JDBC data server connection to SQL Server "XQE-DS-0006 Unable to logon to the data source. Cannot open server "xxx.xxx.xxx.xxx" requested by the login" |
| 2021-03-04 | Cognos Analytics generating large active report .mht files | When running Active Reports from Cognos, abnormally large .mht output files are being generated. This makes the .mht files difficult to open as they take longer to process. |
| 2021-03-04 | Error CNC-SDS-0410 The email message was not sent. … The Mail server returned this error: [421 4.3.2 Service not active ] in IBM Cognos Analytics | Reports stay in waiting status due to email not able to go out. The standard 2 errors showing up in the history details are: CNC-SDS-0410 The email message was not sent. Approximate message size: [483 KB] The Mail server returned this error: [421 4.3.2 Service not active ] CNC-SDS-0335 Error returned from SMTP Server. The error message was: [421 4.3.2 Service not active ]. The message could not be sent. |
| 2021-03-02 | Cognos Analytics : The map file 'xxx.cmf' cannot be found in your install directory | When trying to run a report containing maps, the user sees the error"The map file 'usStates48.cmf' cannot be found in your install directory" |
| 2021-03-02 | After migration data source from Oracle to Hadoop, basic function like as trunc is no longer to work with report expression in Cognos Analytics | "XQE-DAT-0001 Data source adapter error" pop up after run the report. |
| 2021-03-02 | Downloading Cognos Analytics | Where can I find the individual download pages that provide the Eassembly Codes for all Cognos Analytics Releases? |
| 2021-03-01 | How do you restrict users based on their License Roles in Cognos Analytics (version 11.1.1 +) | How do you restrict users based on their License Roles in Cognos Analytics (version 11.1.1 +) |
| 2021-03-01 | Cognos Analytics : "Too many Redirects" after Logoff on Chrome | For an architecture that has Logoff redirection set up on Cognos, Users are unable to sign back in to Cognos until browser cache is cleared. |
| 2021-02-28 | Scripted cube build suffers a coredump in cogtr when building cube on Linux environment with both Cognos Analytics and Cognos Analytics Transformer installed | During a scripted cube build, cogtr suffers a coredump on a Linux environment with both Cognos Analytics and Cognos Analytics Transformer installed.Attempting to run the cube build manually also fails with a segmentation fault. |
| 2021-02-25 | How To Populate Member Description from TM1/PA in Report Studio | The Member Description data item is blank in report studio when using a tm1 cube/PA as a datasource. |
| 2021-02-25 | Formatting is ignored when reports are executed in CSV format | When you run a report in CSV format that has conditional formatting, data formats or rendering applied, the formatting is ignored. How can you still see the data formatted in CSV format? |
| 2021-02-25 | ORACLE synonyms may not get imported when using Framework Manager or when loading the metadata for Data Modules | An ORACLE database includes synonyms whose definition cannot be imported via the ORACLE JDBC driver DatabaseMetadata interface. |
| 2021-02-23 | IBM HTTP Server returns http 404 error against the /bi/ alias | When configuring IHS using the steps from:https://www.ibm.com/support/knowledgecenter/SSEP7J_11.0.0/com.ibm.swg.ba.cognos.inst_cr_winux.doc/t_http9_sup.htmlUsers can not access http://<web server>/ibmcognos/. Error in web browser is: 404 Not FoundThe requested URL /bi/ was not found on this server.This problem only occurs on Cognos Analytics Server version 11.0.13, not in version 11.0.13 Fixpack 3. |
| 2021-02-23 | Unable to log in to Cognos Analytics On Demand using Firefox Private Browsing | A blank page is displayed when you attempt to log in to Cognos Analytics On Demand while browsing using a Firefox Private Window. |
| 2021-02-22 | An internal error occurred when submitting the request to run a report in Team Content | The error is generated after successfully running reports interactively or by the schedules. |
| 2021-02-22 | UT-DEF-0116 The runtime model file size is over limit. | Unable to open a package due to the error below:UT-DEF-0116 The runtime model file size is over limit. |
| 2021-02-14 | How to Mitigate/protect against URL and Link injection for Dashboards and Stories | IBM Cognos Analytics offers 3 widgets to be used in Dashboards and Stories which allow to refer to external content: Media widgets, Webpage widgets and Image widgets.For those the creator of the Dashboard/Story can provide an arbitrary URL.Who governs security concerns about those URLs ? Such content could allow the widgets to reference malicious content. |
| 2021-02-12 | Cognos Analytics : SDK reports that run longer than 5 minutes timeout | After an upgrade to Cognos Analytics 11.1.5 + from Cognos BI, running reports that take longer than 5 minutes time out with the error java.net.SocketTimeoutException: Read timed outo identify Dashboard usage. |
| 2021-02-12 | CM-PERF-ALARM message while starting Cognos Analytics services | The following Exceptions are thrown during service startupCM-PERF-ALARM: AbstractCMCache.policyCache: hits=48: evictions=73 java.lang.Exception: CM-PERF-ALARM: AbstractCMCache.policyCache: hits=48: evictions=73 at com.cognos.cm.util.CMPerfAlarm.logException(CMPerfAlarm.java:142) at com.cognos.cm.util.CMPerfAlarm.issueRatioAlarm(CMPerfAlarm.java:124) at com.cognos.cm.util.CMPerfAlarm.alarmRatioViolation(CMPerfAlarm.java:101) at com.cognos.cm.util.caching.AbstractCMCache.fireAlarm(AbstractCMCache.jav |
| 2021-02-08 | XQE error when connecting to an SAP BW data server in IBM Cognos Analytics | When you connect to an SAP BW data server in IBM Cognos Analytics, you receive one of these XQE errors: XQE-PVD-0003 An error occurred while loading provider instance "SNWODP": SAPNWJNI library not Found: icudt50.dll (Not found in java.library.path). XQE-GEN-0018 Query Service internal error has occurred, please see the log for details. |
| 2021-02-07 | CM-CFG-5139 Duplicate namespace id '<Namespace ID>'. Namespace with the same id but different name already exists. | Error specified below is encountered on the login screen of Cognos Analytics when a user is trying to Sign In:AAA-AUT-0013, user is already authenticated in all available name spaces.Which is followed by the error in the logs when trying to start the Cognos Server or the Content Manager for the same Server:CM-CFG-5139 Duplicate namespace id '<Namespace ID>'. Namespace with the same id but different name already exists. |
| 2021-02-07 | Troubleshooting "You don't have access to this asset" message | UI message:"No access You don't have access to this asset. It might have been disabled or deleted, or your permissions might have been reduced. Verify the state of the asset at its expected source location. You can remove the asset from your recent items by clicking OK." |
| 2021-02-04 | CA Initialization Information. Cannot Login When trying to connect with an Azure AD Guest | When trying to sign in with an Guest/ External user on Azure AD OIDC namespace, the error CA Initialization Information. Cannot Login is presented. Internal users within the same tenant are however able to sign in using the same namespace. |
| 2021-02-03 | Jupyter Notebook installation fails on a machine isolated from the network | When attempting to install Jupyter Notebook on a machine isolated from the network (no Internet access), you receive the following errors : |
| 2021-02-01 | Seeing CM-SYS-5144 in audit.log of IBM Cognos Content Manager an hour after restarting | Some users observe hanging in IBM Cognos Analytics UI / SDK. The issue always start a particular time after a restart. |
| 2021-01-30 | After rebooting a Cognos Analytics server, Cognos is accessible, however the service status shows as "Stopped" | After applying Operating System updates and rebooting the server, Cognos Analytics is available for use, and reports can execute, however the Windows service (IBM Cognos) shows as stopped, and Cognos Configuration shows that the service is not started. On trying to start the service, errors are received stating that the ports are in use. |
| 2021-01-30 | Local query processing occurs when an expression includes a zero length character literal | An expression in a model or report produces a character literal value which is a non-null string composed of zero characters ('').Dynamic Query is aware of database vendors that do not follow the SQL standard and treat that value as being a null value.For example, both ORACLE and Exasol document how their implementation does not follow the SQL standard.When a zero length character literal is detected by Dynamic Query, it will result in query decomposition and more local processing. |
| 2021-01-29 | _add_days() function causes local processing when using Google BigQuery | When using the _add_days() function in a Cognos report, the function does not get pushed down to Google BigQuery database, resulting in local processing on the Cognos server. |
| 2021-01-27 | Unable to access query databases after enabling HTTPS communication on the Cognos Analytics dispatcher | After enabling HTTPs communication on the Cognos Analytics dispatcher, errors are received when testing |
| 2021-01-26 | Getting 'UDA-SQL-0129 Invalid login information was detected by the underlying database.ORA-01017: invalid username/password; logon denied' when running report | All reports that use a particular Oracle datasource fail with the error message 'UDA-SQL-0129 Invalid login information was detected by the underlying database.ORA-01017: invalid username/password; logon denied'The datasource connection has the following command block defined:<commandBlock> <commands> <sessionStartCommand> <arguments> <argument> <name>OCI_ATTR_USERNAME</name> <value>#$account.personalInfo.userName# |
| 2021-01-26 | CM-REQ-4314 An error occurred during an import operation. CM-REQ-4139 "Deployment_name is not a valid deployment archive" | Import of a deployment archive fails with the errors below:CM-REQ-4314 An error occurred during an import operation.CM-REQ-4139 "Deployment_name is not a valid deployment archive" |
| 2021-01-25 | Customizing IBM Cognos Analytics | Is it possible to customize the Cognos Analytics User Interface? |
| 2021-01-22 | Clarification on use of Cognos Analytics in GUI-less mode | Can Cognos Analytics on Linux/UNIX be used 100% without GUI?E.g. can we skip installing GUI libraries on the host OS? |
| 2021-01-21 | AI Assistant does not recommend any visualizations | When entering a question in the AI Assistant such as "show total budget by fiscal year" or similar, no visualizations are recommended. Instead, the following message is returned:"Sorry, no recommendations were found to draw the chart" |
| 2021-01-20 | Using configuration setting ExpandAutoForClauseInKeyProjection in Compatible Query Mode | Customers upgrading to Cognos Analytics 11.1.6, or a later release, do not get expected results for their reports (created in Report Studio) that uses Compatible Query Mode (CQM). This occurs when an auto FOR clause of a summary function does not get expanded properly as Cognos SQL is generated.A typical problematic report contains one or more data items in the report layout such that the data item Detail aggregation property set to any value other than None. For example |
| 2021-01-19 | Apache Hive 3.1 JDBC driver is not compatible with Cognos Analytics | The Apache Hive 3.1 JDBC driver JAR files include Java classes, which cause failures in Cognos Analytics 11.0.13. |
| 2021-01-15 | How to email diagnostic iPhone App log For Mobile | As of iSO 13.x you can email the diagnostic log file for the App should you have issues with connecting to the Server or if there are problems with using the Pinboards or Visualizations. |
| 2021-01-13 | Non administrator users are unable to login into IBM Cognos Analytics: CM-REQ-4158 The search path storeID() is invalid | When a user who is not a member of System Administrators role tries to access Cognos using dispatcher URI http://host:port/bi they get the error message CM-REQ-4158 The search path storeID() is invalid. |
| 2021-01-11 | Connecting to remote cube with Powerplay Client returns error PDS-RM-0001 | New installation of Powerplay Client is unable to connect to a Remote Cube, returning Error:PDS-RM-0001 A timeout occurred while waiting for a response. |
| 2021-01-11 | Date format pattern YYYY appears different in Excel compared to HTML and PDF. | For Date 2020-12-31, Format of YYYY (based on week of year) will return 2021 in HTML and PDF.When exported as Excel it display YYYY (based on week of year) 2020. |
| 2021-01-11 | RSV-SRV-0040 The report server encountered an internal error and server status 'Unavailable'. | With a distributed installation, when running a report we randomly get an error or the report is running fine.And servers status appear as 'Unavailable' in Administration Console |
| 2021-01-08 | Out of memory Error while doing a full export of large content store | A full content export that failed for the last month throwing the error, "CNC-MON-0036 Recovered from an unexpected server crash. Also see in the Windows Application logs that the Java program throws an "out of memory" error whenever this job fails. We found this support article through your website, https://www.ibm.com/support/pages/cnc-mon-0019-recovered-unexpected-server-crash-task-did but we are unsure as to where we need to increase the memory. |
| 2021-01-08 | Files that are added to preserve.txt are not preserved after an upgrade of Cognos Analytics. | Files that are added to the preserve.txt file in order to keep them during an over the top upgrade of Cognos® Analytics are not preserved. |
| 2021-01-01 | "MSR_GEN_0071 Internal error getting catalogs and schemas for: "New data server connection" | Data Source connection tests successfully and reports run without issue. However when selecting certain schema's on the Oracle data server the error "MSR_GEN_0071 Internal error getting catalogs and schemas for: "New data server connection" appears. |
| 2020-12-31 | IP Version for Host Name Resolution | CA 11.1.x allows users to select "Use JVM preferred IP Version" as "IP Version for Host Name Resolution" in Cognos Configuration > Local Configuration > Environment. When should this option be used? |
| 2020-12-30 | Maximum execution time for the batch report/report service (seconds) | How do jobs behave with maximum execution limit for batch report/report service? |
| 2020-12-30 | Framework Manager BMT-IMP-0002 Failed to execute metadata request. Array index out of range: 1 | User is unable to perform one or more of the following tasks: Run Metadata Wizard. Import new metadata. Modify Query Mode to Dynamic Query Mode for an existing package in Framework Manager project. |
| 2020-12-28 | While using IBM Cognos Analytic's classic viewer, Users are seeing only saved report outputs of previous version runs rather than current output during drill through in dashboards to reports | In IBM Cognos Analytics, while using Drill Through feature from dashboard to reports, users are seeing only the saved report outputs rather than running the reports at that instance in classic viewer as users who have permissions to save the report outputs, use that option. So the next user who runs the same dashboard will see the previous user's saved report output only when using Drill Through feature from dashboard to report. |
| 2020-12-28 | Users with Consumer role can't access Dashboard even with full permissions in IBM Cognos Analytics | Users which belong to Consumer roles can't access dashboards at all.Upon giving full permissions on the given dashboards, users were able to open them but couldn't see the content in them. It comes out blank and sometimes throw some errors depending upon what permissions the user has |
| 2020-12-26 | XQE error encountered: DPR-ERR-2002 Unable to execute the request because there were no connections to the process available within the configured time limit | When running a Dynamic Cube report, it fails with the following error :"XQE error encountered: DPR-ERR-2002 Unable to execute the request because there were no connections to the process available within the configured time limit." And checking the XQE log files, you find errors similar to the followings :INFO startup.Audit.RTUsage.qs.XQE.V5DataServer [Thread-42] NA &nb |
| 2020-12-24 | Requirement for 32bit database client install | Does the Cognos Analytics 11.1.x environment use 32bit dispatchers? i.e. Do we still need to install 32bit ODBC and ORACLE clients for reporting? Or do we install 64bit versions? |
| 2020-12-24 | Open Source authentication provider for Cognos | Are there any open source 3rd party authentication provider to Cognos, or can we use local user management on Cognos server ? |
| 2020-12-24 | Could not remove/replace a report – CM-REQ-4380 message | When trying to remove a report, CM-REQ-4380 error occurs. |
| 2020-12-23 | Filter and sort option unavailable in Query Studio | Filter and Sort option is missing from the context menu in Query Studio.The option is available for some FM packages, not for others. |
| 2020-12-23 | Error occurred when formatting with the message file udamsgs for CQM based reports | Running a report in Compatible Query Mode that involves local processing, fails with RSV-VAL-0010 Failed to load the report specification. Error occurred when formatting with the message file udamsgs. |
| 2020-12-18 | How to customize Features by role for users? | How to remove the access to email a report, or to save it for a role? |
| 2020-12-17 | What is the proper health check URL to verify if the Content Manager is running? | What is the correct health check URI/URL to verify whether or not the Content Manager is started? |
| 2020-12-15 | Data set properties are set incorrectly in Cognos Analytics 11.1.7 and 11.1.7 FP1 | When you use the Import feature to transfer data from a Cognos Analytics 11.1.7 or 11.1.7 FP1 deployment into a newer version, the import may appear to be successful, but some data sets may be corrupted.This does not apply to data created from: Uploaded files Data sets created when Compatible Query Mode was used Data sets that were not created or refreshed using Cognos 11.1.7 or 11.1.7 FP1 |
| 2020-12-15 | Report will fail with error: ORA-01013 User requested cancel of current operation. | Admin is noticing that random reports fail with the error: ORA-01013 User requested cancel of current operation.Specifically, in this case, a few reports a week fail with this issue. The reports were not cancelled manually at the time of failure. |
| 2020-12-15 | Large DMP files filling up the WLP folder | There are large core dump files being created in the WLP folder. |
| 2020-12-14 | Adobe Flash is nearing End of Support – How does this impact Cognos Analytics? | As of December 31st, 2020, Adobe's Flash Player will reach end of life. How, if at all, will this effect my Cognos Analytics environment? Adobe Flash EOL Announcement:https://www.adobe.com/ca/products/flashplayer/end-of-life.html |
| 2020-12-14 | Receiving XQE-PLN-0091 cross-join errors using shortcuts in IBM Cognos Framework Manager. | Reference shortcuts for tables in FM are throwing cross join errors. |
| 2020-12-11 | Queries fail to execute in Dynamic Query when a governor value is set to a very large value | Query engine provides a set of governors, which can be applied to control rules applied during query planning or execution.When an author specifies a value that is too large, it will cause exceptions to be thrown.For example, when the Maximum rows retrieved governor is set to 999999999999, query engine throws the following exception.XQE-GEN-0005 Found an internal error:For input string: "999999999999" Similar exceptions are thrown when large values are specified for Maximum tables, Maximum execution ti |
| 2020-12-11 | "This page uses a weak encryption" Warning on Firefox when loading Cognos certificate. | Why is this warning appearing? |
| 2020-12-11 | How to limit how many requests a BIBusTKServermain process will service in order to prevent it from hanging/going orphan. | The BIBusTKServermain process hangs or is unresponsive leading to the following error messages:DPR-ERR-2074 Failed to receive a timely response from an external process with a PID <id>DPR-ERR-2077 Failed to forward the request because the associated external process with PID is unavailableDPR-ERR-2056 The Report Server is not responding |
| 2020-12-11 | PRS-TRS-0906 Sending Report As Email – Cognos Analytics 11.x.x | Encounter the PRS-TRS-0906 error in Cognos when emailing a report. Steps to Reproduce: Run the report as PDF Enter the prompts Wait for the email option to appear, the click “Select a delivery method.” Click “Email Report…” Wait for the email dialog window to load (I noticed this takes a few seconds to complete) When the email dialog window completes, click OK |
| 2020-12-10 | Multi-Select Value Prompt does not allow selection of multiple values | If you create a multi-select value prompt and the filter condition contains an IN operator as well as a = operator, you are only allowed to select one value from the prompt. |
| 2020-12-08 | Run Options In Report Advanced Properties Not Visible in Cognos Analytics | Cognos Analytics users may encounter an issue where the Run options in a report advanced properties is missing (the section highlighted in red in the image below). The user is the owner of the report. This section includes options for:1. Running the report with user's credentials2. Running the report with owner capabilities3. Running the report as the user |
| 2020-12-08 | XQE-FLT-0004 Compute Service aborted the request, because its execution time limit was exceeded: TimeoutException | Requests are slow when refreshing/executing/loading a dataset. |
| 2020-12-07 | The number of rows retrieved exceeds the limit of 5000 message filering visualization in interactive viewer | Selecting the filter icon to filter a visualization produces a warning: |
| 2020-12-07 | CAM-CRP-0026 The underlying socket: 'server_name:port_number' returned an error. | Unable to start Cognos. |
| 2020-12-07 | [ ERROR ] Call to IdP failed to get identity. Status 400 | Error message in Cognos Configuration during OKTA namespace test, and users able to login to Cognos portal using Okta. |
| 2020-12-04 | How to Create a Legend for a Custom Palette | When a chart is created with a custom palette in Reporting, the colors in the default legend no longer reflect those that display in the chart. How do I hide the default legend and create a new legend for my custom palette? |
| 2020-12-04 | Crosstab Report suppressing Rows or Columns containing NULL values | A Crosstab report requires that Rows or Columns that contain all NULL values be shown in the report However, the Rows or Columns are not displayed in the report when it is executed. |
| 2020-12-04 | 3rd Party Certificate Authority configured Cognos Analytics yields a GSK_ERROR_BAD_CERT in the cbs_start_WebSphereLiberty.log | After configuring a Third Party Certificate Authority, Cognos Analytics does not start and the following error message is written to the cbs_start_WebSphereLiberty.log and cbs_run_WebSphereLiberty.log filesCAM-CRP-0321 The GSKit function 'gsk_secure_soc_init' failed with the error code ' GSK_ERROR_BAD_CERT'. |
| 2020-12-02 | Unable to start the IBM Cognos service using multitenancy | Services will not start up and will present errors with possible inconsistencies with the content store.If 'ignoreInvalidTenantContainmentAtStartup' is set in 'Advanced Properties' via the following steps then services will start up fine. Start IBM Cognos Configuration on the computer where your Content Manager is installed. Under Data Access, click Content Manager. For Advanced properties, click the Edit icon in the Value column. Click Add. In the Name colu |
| 2020-12-02 | Unable to see or select images in Cognos Analytics (IIS/WebDAV) | Unable to see or select any images within Cognos Analytics even after WebDAV has been enabled via https://www.ibm.com/support/pages/configuring-webdav-view-and-browse-images-ibm-cognos-analytics |
| 2020-12-02 | Unable to add a query calculation into an object sourced from typed-in sql | If the report page with list or crosstab object is sourced from a custom (typed-in) sql, and you try to add a query calculation to this object, the following message is displayed:"You can only perform this insertion if the associated query is sourced from the package" |
| 2020-12-02 | Reset Prompts and Run generates error: RSV-SRV-0005 – The report specification is missing the ‘report’ root element | Executing a report in classic viewer provides the option to select 'Reset Prompts and Run'. This generates the following error: RSV-SRV-0005 – The report specification is missing the ‘report’ root element |
| 2020-12-02 | Unable to see list of tables in Framework Manager when connecting to Salesforce data source | Running the FM metadata wizard you can access the web service Salesforce, but you cannot expand the tables folder to review the tables under the account schema.This includes all objects, views, procedures and system objects. |
| 2020-12-02 | XQE-MSR-0007 error when creating or refreshing data set | When trying to create a new data set or refreshing an existing data set, it fails with the following error: XQE-PDB-0001 Failed to create dataset. Details: UUID: 0385e4c6-71b1-4f72-bd8d-c3f805cff5be – Total elapsed time: 12s – Cancelled: false – Failing phases: [Parquet File Generation,ReportVersion CM Entity Generation,Output CM Entity Generation,Uploading Parquet File to CM,Base, Smarts module Generation – Sampling Query Execution,Updating timing info]: XQE-MSR-0007 You only have 10240 KB of storage |
| 2020-12-01 | Unable to uninstall Cognos Analytics. "The uninstall is unable to continue. Please make sure all product services have been stopped and applications have been closed." Error returned. | In an attempt to uninstall Cognos® Analytics, the process fails and returns an error and the application is not removed from the system. |
| 2020-12-01 | XQE-DAT-0001 Data source adapter error | The following error occurred in report execution.—-XQE-DAT-0001 Data source adapter error com.ibm.db2.jcc.am.SqlSyntaxErrorException: An unexpected token ".." was found following "<Table Name>". Expected tokens may include: ".".. SQLCODE=-104, SQLSTATE=42601, DRIVER=x.xx.xx—- |
| 2020-11-30 | undefined symbol: gzopen64, version ZLIB error when opening Cogconfig | After installing Cognos Analytics 11.1.7 we are unable to open Cognos Configuration. Error:Err,java.lang.UnsatisfiedLinkError: /data/ibm/cognos/analytics/ibm-jre/jre/lib/amd64/libawt_xawt.so (/lib64/libxml2.so.2: undefined symbol: gzopen64, version ZLIB_1.2.3.3),Exception in thread "main" java.lang.NoClassDefFoundError: java.awt.Toolkit (initialization failure).We found a known problem with the libz library |
| 2020-11-30 | "SCH-ERR-022 Failed call CM: 500" error when trying to create a subscription to a report | When trying to create a subscription to a report, you receive the following error message :" SCH-ERR-022 Failed call CM: 500 " |
| 2020-11-30 | Scrolling seems to hang if item number is many in value prompt | If item number is over hundreds, scrolling is slow and seems hang in value prompt. |
| 2020-11-30 | How to disable "Log my session" feature. | As to "Log my session" in the Cognos Analytics user menu (humanoid mark at the top right of the screen), Cognos system administrator does not want to provide this feature to users because their Cognos is production environment. Please tell us the setting to exclude this feature from the menu. |
| 2020-11-30 | Error CNC-GEN-2107 is logged in cogaudit.log | The following error is logged in cogaudit.log. Please tell us how to deal with it.CNC-GEN-2107 An unexpected error has occurred. The message is : RequestOperation = release ERROR : CM-REQ-4342 An error occurred with the client. |
| 2020-11-29 | InstallAnywhere exits after loading 100% | When installing Cognos Analytics server or Framework Manger, InstallAnywhere exits after loading 100% |
| 2020-11-27 | XQE-DS-0006 Unable to logon to the data source | Create a new Progress DataDirect Autonomous data server connection (with a user/password)Error message during Data server REST API test :XQE-DS-0006 Unable to logon to the data source[IBM Cognos][AutoREST JDBC Driver][AutoREST]REST error [method=GET][uri=https://server_name:port_number/xxxx][status=401][reason=Unauthorized] |
| 2020-11-27 | Report with visualization generates RSV-SRV-0040 The report server encountered an internal error | Execution of Cognos® Analytics 11.0.13 report output with visualization throws the error -RSV-SRV-0040 The report server encountered an internal error. Check additional information associated with this error message. If cause of problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Portal page at http://www-947.ibm.com/supp |
| 2020-11-26 | Taking long time for package loading in Query Studio start up. | When I invoke Query Studio, loading package is slow and takes long time for showing Query Studio main screen after I select the package . |
| 2020-11-26 | Which files are WAS Liberty logging output? | Which files are logging output of WebSphere Liberty Profile included in Cognos Analytics installation? |
| 2020-11-26 | XTR-ERR-0005 error when testing IBM Planning Analytics 2.0.x datasource from IBM Cognos Analytics 11.1.2 | When testing IBM Planning Analytics 2.0.x data source from IBM Cognos Analytics 11.1.2 the following message is displayed :XTR-ERR-0005 A request to TM1 resulted in error: "[400] javax.net.ssl.SSLHandshakeException: com.ibm.jsse2.util.h: PKIX path building failed: java.security.cert.CertPathBuilderException: unable to find valid certification path to requested target". |
| 2020-11-25 | How to enable and perform AAA logging for Cognos Analytics 11. | What is the method for enabling, performing and collecting the results of AAA logging in Cognos Analytics 11? |
| 2020-11-25 | References to columns in data sets do not resolve in Cognos Analytics 11.1.7 | Upgrading to Cognos Analytics (CA) 11.1.7 and refreshing data sets might cause identifier references to not resolve in data modules, reports, and dashboards. This information does not apply to: Uploaded files Data sets created while using Compatible Query Mode Imported deployments with data from data sets, which have not been refreshed Refreshed data sets where names assigned to identifiers and are identicalWhen a data set is refreshed or created, it includes internal schemata describing the columns i |
| 2020-11-25 | When accessing Cognos Analytics through gateway url based off IIS, it returns "a potentially dangerous request.path (:)" error. | There are certain characters such as *, : etc which are not allowed in the path of the URL by ASP.NET, but Cognos Analytics requires you to allow those characters so it can form the respective URL string correctly. |
| 2020-11-25 | Samples available for authors of schematics visualization in Cognos Analytics | Where can I find the sample visualizations illustrating certain aspects of schematics visualization ? |
| 2020-11-25 | "CM-REQ-4029 : Your request does not contain a required search path" error in Cognos Analytics | "CM-REQ-4029 : Your request does not contain a required search path" error in Cognos Analytics |
| 2020-11-23 | Connection to IBM Db2 Big SQL throws exception XQE-JDB-0007 A database access error occurred when retrieving the database metadata | A connection to IBM Db2 Big SQL is defined that uses the IBM Db2 connection editor instead of the IBM Db2 Big SQL connection editor.When a connection is attempted, Cognos Analytics fails to configure internal objects correctly resulting in exceptions being thrown: XQE-JDB-0007 A database access error occurred when retrieving the database metadata java.util.NoSuchElementException: Key 'limits.maxStatements' does not map to an existing object |
| 2020-11-20 | CNC-ASV-0050 Event condition not met' when conditional expression is using the event with true condition 1=1 | From event studio, adding the event wirh true condition 1=1 will cause the event to fail with an CNC-ASV-0050 error.No report output is saved or send to email. |
| 2020-11-20 | OIDC Return URL | We need to know how is the communication flow for authentication between Cognos Analytics, AFDS and the user.If you look at the configuration of an ADFS namespace in Cognos Configuration, there are two URLs, one from ADFS and the other from Cognos called return URL.We need to know by firewall and communications issues if the authentication process needs bidirectional communication between: Cognos server and ADFS User and ADFS(AFDS as an example.) |
| 2020-11-19 | Unable to generate a CSR on a Powerplay server using the third-party certificate tool | Generating a CSR on a Powerplay server using the Third-Party Certificate tool fails with the following error:Exception in thread "main" java.lang.NoClassDefFoundError: com.cognos.accman.jcam.crypto.jni.JNISystemProperties (initialization failure) at java.lang.J9VMInternals.initializationAlreadyFailed(J9VMInternals.java:91) at com.cognos.accman.jcam.crypto.misc.CAMKeyStore.unlock(CAMKeyStore.java:1105) |
| 2020-11-19 | Capture network traffic from the browser's developer tools | This technote explains how to save network traffic in web development tools from the browser and save the .HAR file for analysis. |
| 2020-11-19 | The web request failed 0 – URL: ../v1/disp/../reports | "The web request failed 0 – URL: ../v1/disp/../reports" error when running reports in Cognos Analytics. |
| 2020-11-18 | Relational queries may fail with Java run time or database errors after upgrading to Cognos Analytics 11.1.7 | Queries, that were executing prior to Cognos Analytics (CA) 11.1.7 can fail with errors including;XQE-GEN-0005 Found an internal error:java.lang.NullPointerExceptionXQE-GEN-0010 Found an internal error: 'GenerateSubqueriesForSelfReferencingCalcs: Max subqueries exceeded'.XQE-GEN-0002 An unexpected exception occurred:java.lang.StackOverflowErrorXQE-GEN-0005 Found an internal error: com.cognos.xqe.ast.rqp.RQPDataItemRef incompatible with com.cognos.xqe.ast.v5Exp.V5BoundModelIdentifierDatabase errors due to CL |
| 2020-11-17 | Can content exported in lower version of IBM Cognos Analytics be imported into higher version? | Can content exported in a an environment of lower version of IBM Cognos Analytics be imported into an environment of higher version?For instance, can you import CA-11.7 exports into a CA-11.6 environment? |
| 2020-11-17 | Unable to start Cognos query services. | After re-cycle the Cognos services , Query services is not initiate |
| 2020-11-16 | Attempting to test the connection to any JDBC datasource fails: DPR-ERR-2072 | On attempting to run the connection test to any datasource that used JDBC, it fails with…DPR-ERR-2072 Unable to load balance a request with absolute affinity, most likely due to a failure to connect to the remote dispatcher. See the remote dispatcher detailed logs for more information. Check the health status of the installed system by using the dispatcher diagnostics URIs.Handler trace back:[the_dispatcher] com.cognos.pogo.handlers.performance.PerformanceIndicationHandler[the_dispatcher] com.cognos.pogo. |
| 2020-11-11 | Security scans identify obsolete version of MSXML 4.0 on Cognos Analytics environments | Security scans against Cognos® Analytics environments flag an obsolete version of Microsoft® MSXML 4Scans may state that all versions of Microsoft MSXML 4 are no longer supported and recommend an upgrade to the latest version of MSXML. |
| 2020-11-11 | Oauth_callback Error While Opening a New Jupyter Notebook in IBM Cognos Analytics | When opening a new Jupyter Notebook from IBM Cognos Analytics, the kernel does not connect and an HTTP 500 error can be seen in the network tab and console window of the developer window in the browser. |
| 2020-11-09 | PRS-TRS-0906 – La instrucción de transformación "VALIDATE" no ha podido validar el contenido XML dado. | When editing the properties of a report to add a recipient and email message, the following error is received when clicking Ok from the email options screen. PRS-TRS-0906La instrucción de transformación "VALIDATE" no ha podido validar el contenido XML dado.CAF-WRN-2082 Se ha producido un error. Póngase en contacto con el administrador. CAF ha registrado el error completo con SecureErrorID:2020-11-09-13:05:46.299-#2Underlying error:org.xml.sax.SAXParseException : cvc-complex-type.3.2.2: Attribute 'data- |
| 2020-11-09 | CNC-GEN-2107 error running a report in CSV format | Running a report in CSV format and saving it in a file system gives : CNC-GEN-2107 An unexpected error has occured. The message is: Java heap space RSV-DST-0014 unable to deliver output of the report |
| 2020-11-09 | DPR-ERR-2109 The dispatcher cannot service the request at this time. The dispatcher is still initializing. Contact your administrator if this problem persists. | Why Common reporting is not opening and giving the error DPR-ERR-2109. The dispatcher cannot service the request now. The dispatcher is still initializing. Contact your administrator if this problem persists. |
| 2020-11-09 | AUT-AAA-0010 or RSV-BBP-0022 | Any Users scheduling any report's will get AUT-AAA-0010 the user session does not exist Users when running a report via run with options in Excel or PDF will get RSV-BBP-0022 he absolute affinity request 'asynchWait_Request' failed, the requested session does not exist, HTML format will work . |
| 2020-11-08 | After you copy images from <cognos_install>\webcontent\bi\images in v11.0.x to v11.1.x, the "Insertable Objects" icon disappears. | During the upgrade process, after you copy images from <cognos_install>\webcontent\bi\images on your v11.0.x environment to your new v11.1.x environment, the "Insertable Objects" icon becomes blank, although you can still click the area where it should appear, and the functionality works. |
| 2020-11-08 | After you configure an OIDC Generic namespace for Auth0, renewal of stored credential fails with error "Unable to Authenticate" | After you configure an OIDC Generic namespace for Auth0, attempts to renew credentials fails with error "Unable to Authenticate" |
| 2020-11-06 | Visualizastions from a Dashboard error when loading in the Pinboard when they used to work. | Visualisations in a Dashboard that were working previously are now error when loading and the message that it needs to be upgraded. |
| 2020-11-04 | IBM Cognos LifeCycle Manager report comparison with prompts required fails when the IBM Cognos Analytics environment has anonymous access set to true. | An IBM® Cognos® LifeCycle Manager comparison containing a report that requires prompts fails when the IBM® Cognos® Analytics environments have anonymous access set to true. The environment also has a namespace configured for authentication that is signed in to in order to run the report. |
| 2020-11-04 | Getting JavaScript error when accessing Manage – Configuration – Routing Rules in IBM Cognos Analytics | When accessing Manage – Configuration – Routing Rules in IBM Cognos Analytics a JavaScript error is shown in a popup window with the following error:Unable to get property 'id' of undefined or null referenceThe particular error message might change from time to time. |
| 2020-11-02 | Available Ciphersuites are not present after Windows Update | Available Ciphersuites under Cognos Configuration > Security > Cyptography > Cognos |
| 2020-11-02 | XXA-CON-0011 CAM-CRP-1072 while testing SSL-enabled SSAS data-source | When testing an XMLA connection to an SSL-enabled SSAS datasource, an XXA-CON-0011 and CAM-CRP-1072 error is received, indicating that the host name, peer name and IP address do not match a configured Server Common Name. |
| 2020-10-30 | Single Sign On does not work anymore, users are prompted to provide credentials | In an environment where Single Sign On (SSO) used to work, users are prompted to provide their credentials.Cognos Analytics is configured with Microsoft Internet Information Services 8.5 (IIS).The Authentication provider is Active Directory. |
| 2020-10-27 | Google BigQuery JDBC driver causes a Java stack overflow error to be thrown as a statement is executed | A query sent to the Google BigQuery JDBC driver can fail with a Java stack overflow. |
| 2020-10-27 | Cognos Analytics installer does not start | I am trying to install Cognos Analytics on RedHat Enterprise Linux (RHEL), however, message below is displayed and the installer does not start. I also set up a supported IBM Java Runtime and set the proper JAVA_HOME environment variable, however I get the same message.—–Preparing to installExtracting the JRE from the installer archive…Unpacking the JRE…Extracting the installation resources from the installer archive…Configuring the installer for this system's environment…Launching installer…JR |
| 2020-10-26 | IBM Cognos Analytics BiBusTKServerMain.exe processes has status Suspended in Task Manager | Running reports hangs for some time and eventually fails withDPR-ERR-2002 Unable to execute the request because there were no connections to the process available within the configured timeout |
| 2020-10-23 | NEO_CDF_0001 Illegal CSV format error when uploading CSV file | Upload of CSV file results in error:NEO_CDF_0001 Illegal CSV format at (or before) line number xx |
| 2020-10-23 | Query throws exception XQE-PLN-0098 The vendor specific function is not supported when using Cognos Analytics built-in functions | Cognos Analytics provides a set of built-in functions that perform date and time calculations. For example, incrementing or decrementing days from a date, timestamp or timestamp with time zone by using _add_days.If an expression is defined with a parameter using an incorrect data type, it might result in a SQL statement which includes syntax that is not supported by the underlying database.Details on the built-in functions are available in the IBM Knowledge Center. Queries that fail throw e |
| 2020-10-22 | When saving reports to a file system getting intermittent error: CNC-DS-0025 Cannot write the report output to the file system | We are getting the errors below while trying to save reports to the file system in Cognos Analytics. We have two dispatcher servers in this environment. This happens intermittently. We have full access to the path where it says ‘Access Denied’.60 % of the time reports run successfully and save the output to the file system. 40% of the time we get the errors below.CNC-DS-0025 Cannot write the report output to the file system: \\AAAAAA\BBB\Reports\Saved_Reports….(Access is denied). R |
| 2020-10-21 | How to configure Azure AD namespace for Cognos 11.1.5+ | Azure AD authentication can be configured by using the OpenID Connect type Azure and alternatively OpenID Connect type Generic in IBM Cognos Analytics. This document highlights steps on the Azure side, as well as the steps for both ways of configuration. |
| 2020-10-21 | Users are unable to login. The Warning AAA-SYS-0007 The request to add namespace '…' received a response for namespace '…'. is logged in cognosserver.log | Users are unable to login into Cognos Analytics portal using a namespace. |
| 2020-10-21 | Google BigQuery default precision for character types should be reduced | Google BigQuery has a single character data type called STRING, which is a varying length character data type. By default the Google JDBC driver will describe the precision (size) of any STRING column as 65K.Potentially, a model or report expression may be computed to have a precision greater than 65K, resulting in an error from Dynamic Query.Typically character data values may have a maximum length which is much smaller, such as 1024 or less. |
| 2020-10-14 | (TR2317) The level 'Fiscal Date' is designated as unique. | Error encountered building Powercube with Powerplay Transformer.(TR2317) The level 'Fiscal Date' is designated as unique.Source value '99991232' was used in an attempt to create a category path in the path |
| 2020-10-14 | RSV-VAL-0052 Cannot include pageset when report pages are viewed as tabs. | When a report containing a Page Set is configured as a Tabbed Report by setting the report property "View pages as tabs" the following error appears:RSV-VAL-0052 Cannot include pageset when report pages are viewed as tabs. |
| 2020-10-09 | Missing Time Zone, Product Language and Content Language in My Preferences so cannot view saved report versions | In Cognos Analytics we are missing Time Zone, Product Language and Content Language in My Preferences and there is no option to use to choose values for these.This causes the problem where we are not able to look at the saved report output versions. How can this be resolved? |
| 2020-10-09 | Renew credentials on a Generic OpenID Connect namespace set "Credentials" vs "ID token only" | What is the expected lifetime of the credential using "Credentials" vs "ID token only"? |
| 2020-10-09 | Error ORA-12505 testing Content Store in Cogconfig. | When connecting to Oracle 19c as a content store database the following error occurs. [ ERROR ] Content Manager failed to connect to the content store. The connection string is "jdbc:oracle:thin:@server:1521:SID". The error encountered is: "Listener refused the connection with the following error:ORA-12505, TNS:listener does not currently know of SID given in connect descriptor |
| 2020-10-08 | Checking subject Alternative name failed | After upgrading to 11.1.7 version. You might get an error when you start cognos service.checking the subject Alternative name failed and it stopped to start the service. |
| 2020-10-08 | Schedule names are not showing in the 'My schedules and subscriptions' | Schedule names are not showing in the 'My schedules and subscriptions' section even after being enabled from Cognos Admin console. After migration to a new server it can be seen:- Names are showing in Cognos Admin Status > Schedules.- New schedules are not showing the name post migration. |
| 2020-10-08 | Cannot connect to SQL Server CM database in Cognos Analytics 11.0.x when TLS 1.0 disabled | In Cognos Analytics 11.0.x, if TLS 1.0 is disabled, you may encounter these problems: In Cognos Configuration, you test the Content Manager connection without SSL, but the Microsoft JDBC Driver returns the following error message: Unexpected Error occurred attempting to open an SQL connection. class java.io.IOException: SQL Server did not return a response. The connection has been closed. You cannot start Cognos Analytics. |
| 2020-10-08 | During Cognos installation on Windows this message is issued: Please select another location to extract the installer to | When running the Cognos installation executable, the following InstallAnywhere message is displayed: "Please select another location to extract the installer to:" |
| 2020-10-07 | Cognos Analytics does not support a built-in sysdate scalar function | An application was developed using Compatible Query Mode (CQM) where an author has defined an expression using the sysdate() function.The application is migrated to Dynamic Query Mode (DQM) and encounters syntax errors due to the references to sysdate().These errors will typically originate from a database stating that it does not support a sysdate() function. |
| 2020-10-07 | Error Creating a new report using Transformer Cube Package in Cognos Analytics | Unable to create a new blank report against a transformer cube package. |
| 2020-10-07 | XQE-DAT-0001 in Framework Manager when connecting to HIVE datasource | When connecting to a HIVE datasource, Framework Manager gives an error message. The datasource connection in Cognos Administration tests successfully. |
| 2020-10-07 | Framework manager is getting an error message with "BMT-IMP-0002 Failed to execute metadata request." | Intermittently pop up the error message with BMT-IMP-0002 Failed to execute metadata request. |
| 2020-10-05 | ANALYTICS VIEWER USERS ARE UNABLE TO VIEW DASHBOARDS | In CA 11.1.5 and above, Users with the Analytics Viewer license are not able to view dashboards. The option to run the report is not available. |
| 2020-10-01 | Blank Screen When Logging into an HTTPS-Enabled Cognos Analytics 11.1.7 Environment | A blank screen is shown when attempting to login to a Cognos Analytics 11.1.7 environment that is HTTPS-enabled. On the network trace, a 500 or 404 error is shown on the ../bi/v1/login request. |
| 2020-09-30 | CM-CFG-5137 Content Manager was unable to complete the initialization of the content store | When starting Content Manager in a new installation of IBM Cognos Analytics 11.1.7 using a new Content Store database the following message is shown in Cognos Configuration tool:CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store. CM-CFG-5063 A Content Manager configuration error was detected while connecting to the content store. Cause: CM-CFG-5137 Content Manager was unable to complete the initialization of the content store. For more information, review th |
| 2020-09-30 | Must Gather Cognos Analytics | Before calling or logging an issue with IBM Support on IBM Cognos Analytics, please gather the following initial information. |
| 2020-09-28 | Cognos Analytics fails to authenicate the user via REST APIs | User is getting a 401 Unauthorized message in client application via Cognos Analytics REST APIs |
| 2020-09-24 | DPR-ERR-2008 The dispatcher is unable to process the request. The request is directed to an unknown service name: bi | Unable to access CA portal with SSO, an error message appear :"DPR-ERR-2008 The dispatcher is unable to process the request. The request is directed to an unknown service name: bi" |
| 2020-09-22 | Error message: XQE-DAT-0001 Data source adapter error: com.microsoft.sqlserver.jdbc.SQL.ServerException: 'first' is not a recognized built-in function. | Upgrade a Framework Manager model from CQM to DQM Validate a query subject and generate the following error XQE-DAT-0001 Data source adapter error: com.microsoft.sqlserver.jdbc.SQL.ServerException: 'first' is not a recognized built-in function. |
| 2020-09-18 | How to enable and record an RSVP trace for Cognos Analytics 11.x? | How to enable and record an RSVP trace for Cognos Analytics 11.x? |
| 2020-09-16 | Can Cognos Analytics Mobile App connect to CA11.1.7LTS? | Can I use the older Mobile Apps to connect to IBM Cognos Analytics CA11.1.7LTS? |
| 2020-09-15 | Unable to create a Jupyter Notebook due to proxy settings | When the Cognos Analytics Jupyter server has been configured to use a proxy, creating a Jupyter Notebook from Cognos fails with an error such as:"The Cognos Analytics server can't communicate with the Jupyter server."or"The Jupyter server can't communicate with the Cognos Analytics server." |
| 2020-09-11 | Images do not show in PDF or Excel when using the Image Gallery Extension in Reporting | When running a report with an image inserted with the Image Gallery you can see the image in HTML but not PDF or Excel |
| 2020-09-11 | Best practices for using JDBC drivers with Cognos Analytics 11.x | What are the best practices for using JDBC drivers with Cognos Analytics 11.x?What drivers are supported?What are the "Do"-s and "Don't"-s? |
| 2020-09-11 | Invalid Login Response error when accessing Framework Manager via SSO | Creating a new project or opening an existing project fails with the error Invalid Login Response. |
| 2020-09-11 | Experiencing error when try to rebuild a Powerplay cube from a Transformer | A problem when refreshing a Cognos Transformer cube. Cogtr.exe process terminated with Fault Module Name: CAM_Crypto_POpenSSL.dll |
| 2020-09-10 | Saved report versions disappear after importing the report from another environment | After a report is updated by importing it from a deployment archive without importing saved report versions, some saved report versions disappear |
| 2020-09-10 | '[ WARNING ] CAM-CRP-1658 Not verify Subject Alternative Name when it is configured to use third party certificates' in IBM Cognos Configuration tool | When testing or saving configuration in IBM Cognos Configuration tool the following message is shown:[ WARNING ] CAM-CRP-1658 Not verify Subject Alternative Name when it is configured to use third party certificates |
| 2020-09-10 | Microsoft SQL Data Server and external namespace authentication. | By new GUI, connect to an Microsoft SQL database using JDBC and External namespace authentication works fine with an SQL-signon (hardcoded) but not when switching to external namespace.By old GUI ( Administration console ) : no problem. |
| 2020-09-08 | 'Save as Template' option for Dashboard not available. | The documentation states there is an option to "Save as Template" when creating a Dashboard in Cognos Analytics. However, some do not see this as an option. |
| 2020-09-08 | CAM-CRP-1095 error when starting Cognos services after updating an expired SSL certificate | A new third party certificate was imported successfully but when starting the cognos services from cognos configurationthe error "CAM-CRP-1095 Unable to find the encryption certificate" occurs. (see the attached file). |
| 2020-09-04 | How to Configure Cube Designer for SSL | The certificate received from peer is not trusted. |
| 2020-09-04 | Schedules fail with 'QE-DEF-0368 Unable to decrypt user name and password credentials from the content store' | After an upgrade of Cognos, some or all schedules return the following error:QE-DEF-0368 Unable to decrypt user name and password credentials from the content store. Review and save the Cognos Configuration settings to configure your reporting environment.Regenerating cryptographic keys does not resolve this issue. |
| 2020-09-03 | Cloudera Impala may describe views as tables when described by the Cloudera Impala JDBC driver | Cognos Analytics retrieves metadata from Cloudera Impala using the Cloudera Impala JDBC driver. Cognos Analytics will call standard JDBC API methods such as DatabaseMetadata.getTables to get objects of different types (i.e. TABLE, VIEW, … ) from the underlying database server.Cloudera Impala servers such as Impala 3.3 or 3.4 may cause the Cloudera Impala driver to describe a view as being an object of type TABLE.While importing metadata using Framework Manager, a modeller may see vi |
| 2020-09-02 | ORA-12704 Character set mismatch error in Audit reports after upgrading Cognos Analytics | A user or system administrator runs an audit report against the Audit database configured on Oracle®. An "ORA-12704 Character set mismatch" error is returned. The Cognos® Analytics environment has been upgraded from 11.0.x to 11.1.5. |
| 2020-09-02 | Unable to view namespace details in Cognos Administration or Manage in Cognos® Analytics in a multiple namespace environment. | When a system administrator accesses Manage > People > Accounts in the Glass UI or Administration > Security in the legacy UI, the built-in Cognos namespace and all configured external namespaces are displayed. The built-in Cognos namespace has a hyperlink, which can be clicked to see the details of the roles and members. The external namespace that the system administrator signs in to Cognos® Analytics with also has an active hyperlink that works to display the namespace users and groups |
| 2020-08-31 | Cannot load modules/mod_proxy_wstunnel.so when trying to start IBM HTTP Server version 9 after configuration with IBM Cognos Analytics | After you configure IBM Cognos Analytics with IBM HTTP Server v9 and you try to start the webserver, you receive the following error :httpd: Syntax error on line 848 of /opt/IBM/HTTPServer/conf/httpd.conf: Syntax error on line 17 of /opt/IBM/HTTPServer/conf/cognos.conf: Cannot load modules/mod_proxy_wstunnel.so into server: /opt/IBM/HTTPServer/modules/mod_proxy_wstunnel.so: cannot open shared object file: No such file or directory |
| 2020-08-31 | Framework Manager may duplicate function agrument metadata when PostgreSQL JDBC version 42.2.11 or higher is used | Importing used defined functions into Framework Manager while using PostgreSQL JDBC driver version 42.2.11 or higher resulted in duplicated metadata. |
| 2020-08-28 | You cannot use semi-colons (;) in the field 'Password', while creating datasource signon in Cognos Administration | Are semi-colons accepted characters in Cognos datasource signon passwords? While creating a signon password for Postgres SQL datasource in Cognos Admin, the following message is seen: |
| 2020-08-27 | RSV-DST-0018 and RSV-DST-0014 while printing in Cognos Analytics | When printing in Cognos Analytics, the user encounters these errors: RSV-DST-0018 The print request failed. Verify the version of the print processor on the application server. RSV-DST-0014 Unable to deliver the output of the report. See the run history details for more information. Ensure that the required services are started. Ensure that the user account is configured to distribute the output in the requested manner. |
| 2020-08-27 | How To: Limit the number of rows displayed in a list | This document describes how to limit the number of entries displayed in a list. [Example: N is a number (for example 10) In a "Top N" report, there is a tie for Nth place. This results in two entries having "N" as their rank, so the filter [Rank] <= N] returns eleven entries. The technique described will remove one of these entries. The entry removed depends on the order in which the data is returned from the data source. |
| 2020-08-25 | When trying to copy a Cognos job this error is issued: CM-REQ-4127 An error occurred during a copy operation | In Cognos Analytics 11 the Cognos report administrators cannot copy jobs. When they try to copy a job they receive the following error: CM-REQ-4127 An error occurred during a copy operation. CAF-WRN-2082 An error has occurred. The Cognos report administrator role has full permissions to the Team Content folder and to the folder that the job resides in. When they go to My Preferences and select the Personal tab, drop down Advanced and select My Capabilities > View Details, they do s |
| 2020-08-24 | Unable to connect to IBM Cognos Analitics dispatcher after upgrading 11.0.10 to 11.0.13 in distributed environment with SSL enabled in Cognos components | Getting several startup errors in various logfiles after upgrading to 11.0.13 version:'LogService', 'StartService', 'FAILED'.get of global/configuration0.properties from flipper failedThe default keystore is not created because a password is not configured on the <keyStore id="defaultKeyStore"/> element, and the 'keystore_password' environment variable is not set. 'ContentManager', 'getActiveContentManager', 'Failure'. DPR-CMI-4006 Unable to determine the active Content Manager. Will retry periodicall |
| 2020-08-21 | Open ID connect (OIDC) Sign in fails with "java.lang.ClassCastException: com.ibm.bi.json.JsonArray cannot be cast to java.lang.String" in Cognos Analytics | User is not able to sign in Cognos Analytics |
| 2020-08-21 | Cognos Configurations URI settings in a multi-server IBM Cognos Analytics installation | When configuring a multi-server environment, the URI settings define how that component is going to run or where other Cognos components are located. Below describes describe a bit on what the URI’s are and do with an example of a simple multi-server configuration. |
| 2020-08-19 | Daily Email from Cognos: Undeliverable: Warning: Your APN certificate is about to expire | Daily emails are being sent to users with Undeliverable: Warning: Your APN certificate is about to expire as the subject for the email. The content of the email contains the following: Delivery has failed to these recipients or groups: mobile.administrator@cognos.ibm.com A problem occurred during the delivery of this message to this e-mail address. Try sending this message again. If the problem continues, please contact your helpdesk. |
| 2020-08-19 | Dashboard not linking to data set upon migration to another or new environment | Error: We can't load the visualization, because its associated data set 'model[…]' isn't available |
| 2020-08-18 | Saving Cognos Analytics services fails at checking for errors and configuration integrity after new upgrade | Saving the Cognos Analytics services fails at "Checking for errors and configuration integrity" after upgrading the Cognos version. |
| 2020-08-18 | Starting cognos service is failing at checking the subject Alternative name failed | After successfully upgrading to 11.1.7, getting an error when you start the service for every single installation. |
| 2020-08-18 | "The request failed with HTTP status 503: The service is unavailable" when launching Cognos via IIS gateway | User launches Cognos Analytics portal, via the IIS gateway (http://servername/ibmcognos). An error appears. |
| 2020-08-18 | "This website declined to show this webpage … This error (HTTP 403 Forbidden) means that Internet Explorer…" when launching CA IIS gateway (http://servername/ibmcognos) caused by not installing Application Request Routing (URL Rewrite) | User launches Cognos Analytics (CA) IIS gateway (http://servername/ibmcognos) via Internet Explorer. As expected, this redirects to: http://servername/ibmcognos/biAn error appears. |
| 2020-08-17 | RSV-SRV-0067 This report contains upgrade errors and cannot run : Event Studio Error after Upgrade | After upgrading CA 11.1.x from an older version, Event Studio starts throwing error RSV-SRV-0067 This report contains upgrade errors and cannot run on any new or an existing event. |
| 2020-08-17 | Cognos Analytics Dashboard is getting an error message with "We can't load the visualization, because its associated data set 'model000000000xxxxxxxx' isn't available | Dashboard is no longer to work after adding more visualizations. |
| 2020-08-14 | JDBC Connection to MySQL using Driver versions 8.x fails with XQE-DS-0006 | When trying to set up a connection to MySQL using the jdbc connector 8.x versions, the connection fails withXQE-DS-0006 Unable to logon to the data source |
| 2020-08-14 | How to upload spreadsheet files into Cognos Analytics 11 and access the data in a Dashboard. | How can a user upload spreadsheet files into Cognos Analytics 11 and access the data in a Dashboard? |
| 2020-08-14 | What are the alternatives to portal pages in C11? | We used to use portal pages so users had quick access to their reports, In C11, this option to create portal pages is no longer available. What are the alternatives to portal pages in C11? |
| 2020-08-14 | Report fails with DPR-ERR-2056/DPR-ERR-2077 and produces a core dump file due to extra logging | A report fails with with the errors DPR-ERR-2056 and DPR-ERR-2077 indicating that the BIBUS process has crashed, resulting in a core dump file. |
| 2020-08-14 | ERR_HTTP2_INADEQUATE_TRANSPORT_SECURITY error message in google Chrome browser when connecting to portal via HTTPS | Connect to CA server configured with HTTPS throws the following error in HTTPS with ONLY Chrome browser"ERR_HTTP2_INADEQUATE_TRANSPORT_SECURITY" |
| 2020-08-12 | Advanced properties VIEWER_ENABLE_SORT and VIEWER_DISABLE_SECONDARY_SORT_FOR_LISTS no longer supported in Cognos | Advanced properties VIEWER_ENABLE_SORT and VIEWER_DISABLE_SECONDARY_SORT_FOR_LISTS no longer supported in Cognos Analytics. Using these parameters can cause unpredictable behavior in list or crosstab columns. |
| 2020-08-12 | How to use Oracle® stored procedure in a Framework Manager Package | Cognos Framework Manager can use objects like a stored procedure in Oracle® as a query subject. Parameters defined in the stored procedure can be used in Cognos reports through the query subjects defined in the package. |
| 2020-08-11 | Getting 'AAA-SYS-0002 The service cannot process the request because it has not been initialized' when accessing IBM Cognos Analytics site | In a new Cognos Analytics 11.1.7 installation configured to use an empty Content store using the default host and port settings in Cognos Configuration and Anonymous access enabled, the Cognos service starts up successfully, no error messages in cogaudit.log but accessing the environment in a web browser using the dispatcher URL fails with the following error message:AAA-SYS-0002 The service cannot process the request because it has not been initialized |
| 2020-08-11 | Unable to delete, copy, move, or modify content in the Cognos Analytics portal when using the gateway URL (the web server) | Trying to delete, copy, move reports or folders, or trying to update report properties is unsuccessful in Cognos Analytics when signing in using the gateway URL (the web server). If Cognos Analytics is launched using the dispatcher URL then these activities can be successfully completed. A Fiddler or browser developer tools trace shows a 404 error on HTTP Verbs like DELETE or PUT. |
| 2020-08-10 | Cognos is unable to connect to JMX for monitoring | Cognos is unable to connect to JMX with no error in Cognos.Digging down we can see the following in JMX logs:java.lang.SecurityException: Expecting a javax.rmi.ssl.SslRMIClientSocketFactory RMI client socket factory in stub!at javax.management.remote.rmi.RMIConnector.checkStub(RMIConnector.java:1912)at javax.management.remote.rmi.RMIConnector.connect(RMIConnector.java:306)at javax.management.remote.JMXConnectorFactory.connect(JMXConnectorFactory.java:281)at sun.tools.jconsole.ProxyClient.tryConnect(ProxyCli |
| 2020-08-07 | Troubleshooting Transformer error BMT-MD-0005 | Error "BMT-MD-0005 An object of type 'Data Sources' cannot contain an object of type 'Data Source'." while trying to open a model. |
| 2020-08-05 | CNC-SDS-0335 Error returned from SMTP Server | Instead of attached report email recipient receives email with message: "The error message was: [[EOF]]." |
| 2020-08-05 | IIS SSO fails with error "AAA-AUT-0013 The user is already authenticated in all available namespaces." | IIS Single-sign-on (SSO) fails with "AAA-AUT-0013 The user is already authenticated in all available namespaces." |
| 2020-08-04 | Copying queries and pages from an existing report to a new report in Cognos Analytics | How can I copy the queries and pages from an existing report to a new report in Cognos Analytics? |
| 2020-08-01 | The estimated number of cells exceeds the allowable value of 100000. Apply filtering to projected sets to reduce the number of cells | When you create a Crosstab visualization that projects thousands of data points, you might encounter the following error message: The estimated number of cells exceeds the allowable value of 100000. Apply filtering to projected sets to reduce the number of cells. |
| 2020-08-01 | Conditional formatting will not upgrade properly if a user needs to re-link their data source | Conditional formatting is not rendering properly for upgraded dashboards. |
| 2020-08-01 | "Conditional formatting is no longer applied to some columns" warning notification appears during an upgrade to 11.1.7 | Categorical data no longer appears conditionally colored on Table or Crosstab visualizations when you open a dashboard in version 11.1.7 that was created in a previous version of Cognos Analytics. |
| 2020-07-31 | Questions about downloading saved Cognos PDF and Excel report output that is in Team Content | In IBM Cognos Analytics if all users have access to the scheduled report output (PDF or Excel) versions that are saved in Team Content, can we find the Cognos user IDs for the users who download the report output? And while downloading the report output, can we append the download date to the report output file name? |
| 2020-07-31 | Cognos Analytics 11.1.7 fails to start: CAM-CRP-1655 | Using a cogstartup.xml file from an earlier release either as a result of an over-the-top install or having exported it from an older version and using it as a template for the new 11.1.7 install, attempting to start the Cognos service fails with…[Subject Alternative Name test] [ ERROR ] CAM-CRP-1655 Member coordination host in Configuration Group is not configured properly. The host name must be configured in one of the following ways: – It must match Subject Alternative Name in Cryptograp |
| 2020-07-30 | Unable to add two or more children of the same OLAP data hierarchy onto multiple fields of a crosstab | You are presented with a prohibited icon 🚫 when you attempt to add a child of an OLAP hierarchy onto a field of a crosstab if another child from the same hierarchy is already present in another crosstab field. |
| 2020-07-30 | How to create the keystore files on AIX when configuring an LDAPS namespace | Unable to compile NSS libraries on AIX from the software code downloaded from https://developer.mozilla.org to build the certutil utility that is used to configure LDAPS (LDAP via SSL) for IBM Cognos BI as described in the technote at https://www.ibm.com/support/pages/configuring-ldaps-ldap-ssl-crnibm-cognos-bi |
| 2020-07-30 | Troubleshooting QE-DEF-0286 Unable to find the connection | QE-DEF-0286 Unable to find the connection error and some or all reports don't run |
| 2020-07-30 | Run with options page does not appear when agent contains special characters – Internet Explorer only | In Internet Explorer, when you create an agent in Event Studio that contains special characters, the Run with options page does not appear and the following error message appears instead:Internet Explorer has modified this page to help prevent cross-site scripting.Note: In Cognos Configuration, the setting Security > IBM Cognos Application Firewall > Is third party XSS checking enabled? is already set to False. |
| 2020-07-30 | Unexpected sorting results in some reports | On rare occasions, you might notice that data in some Cognos Analytics reports is not sorted. At the same time, sorting is enabled in the report source data module, which is indicated by the Members property on columns set to Automatic. |
| 2020-07-29 | After upgrading a DB2 Content Store database, Cognos Analytics is unable to start | After upgrading a DB2 Content Store database from version 11.1 M4 FP4 iFix1 to version 11.1 M4 FP5, the Content Store connection test fails from Cognos Configuration with the following error message:[Content Manager database connection][ ERROR ] The database connection failed.[ ERROR ] Content Manager encountered an error while trying to verify the database configuration.When you try to start from Cognos Configuration, it fails at the Content Store connection test level with no detailed information.When you |
| 2020-07-29 | Testing the Oracle data source in the Framework Manager model and getting errors: QE-DEF-0285, QE-DEF-0323, UDA-SQL-0532, etc | When testing the Framework Manager data source in a project, we are getting these errors below. The Framework Manager project is using Compatible query mode.QE-DEF-0285 The logon failed.QE-DEF-0323 The DSN(ODBC)/ServiceName is invalid. Either the DSN is missing or the host is inaccessible.RQP-DEF-0068 Unable to connect to at least one database during a multi-database attach to 1 database(s) in: ABCDEUDA-SQL-0031 Unable to access the "ABCDE" database. Check that the connection parameters to the databas |
| 2020-07-28 | Framework Manager is not displaying Unicode characters properly | Framework Manager is not displaying Unicode characters properly.The characters are displayed as ?? |
| 2020-07-24 | (TR0702) You can't delete this PowerCube because it belongs to a PowerCube group | The error (TR0702) You can't delete this PowerCube because it belongs to a PowerCube group is generated when trying to delete a powercube. |
| 2020-07-24 | Upload of Excel files to Cognos Analytics takes longer than 2 minutes | Upload of a small 64kb excel file to Cognos Analytics takes longer than 2 minutes. |
| 2020-07-24 | Interactive report runs twice | When executing a report from Cognos Connection, the report runs, and then runs again. |
| 2020-07-23 | Saving Transformer Cognos Configuration and error is issued: CAM-CRP-1064 Unable to process the PKCS #7 data because of an internal error | We just installed Transformer 11 and we are trying to save Cognos Configuration. This error occurs: CAM-CRP-1064 Unable to process the PKCS #7 data because of an internal error. Reason: java.security.InvalidKeyException: Illegal key size or default parameters. The parameter named 'User ID and password' located in 'Planning Store' is currently invalid. Note that we do not use Planning. We are using Transformer 11 with Cognos Analytics 11.1.x. How can we resolve this error? |
| 2020-07-23 | Cognos Analytics does not start when optional ORACLE JDBC JAR file xmlparseserv copied into <cognos>\drivers folder | The ORACLE JDBC driver includes optional JAR files including xmlparserv2.If this is copied into <cognos>\drivers, it will cause failures in other Java libraries used by Cognos Analytics. |
| 2020-07-20 | Unable to perform action message is returned when attempting to Drill Down in Query Studio | In Query Studio, when using Right-Click, Drill Down a message is returned: Unable to perform action. The report item you selected does not support this action. Select a different report item or action. |
| 2020-07-16 | Changing Salesforce API version causes MSR_GEN_0071 Internal error getting catalogs and schemas | A connection to Salesforce specifies a version of the Salesforce API to be used.If the default version is changed, testing a connection will not return an error while importing metadata will fail.For example, Cognos Analytics defaults to version 45 of the Salesforce API. Changing the value from 45 to 47 or higher will cause failures. |
| 2020-07-16 | QE-DEF-0260 for CSVIdentityName macro | The CSVIdentityName macro in Compatible Query Mode fails for users with locales, that use comma as decimal separator (for example German, French). |
| 2020-07-14 | Can't connect to the LDAP server: CAM-AAA-0064 CAM-AAA-0026 CAM-AAA-0082 | When trying to connect to an LDAP Directory Server using SSL, either by using the test functionality in Cognos Configuration or by starting IBM Cognos 11, an error message is logged and the connection fails |
| 2020-07-14 | Cloudera Impala 3.x throws IllegalStateException: Illegal reference to non-materialized slot | When a query is executed against Cloudera Impala 3.x the following exception may be thrown.XQE-DAT-0001 Data source adapter error: java.sql.SQLException: [Cloudera][ImpalaJDBCDriver](500051) ERROR processing query/statement.Error Code: 0, SQL state: TStatus(statusCode:ERROR_STATUS, sqlState:HY000, errorMessage:IllegalStateException: Illegal reference to non-materialized slot |
| 2020-07-13 | Need to remove tilde character from SiteMinder BadURLChars list for Cognos Analytics versions prior to 11.1.6 | In versions prior to 11.1.6, certain URLs in the Data Module tool use the tilde character. For example:http://host/ibmcognos/bi/ca-modeller/commonAsyncShared~diagram~normalization~queryFlow~sourceSelection.js This causes a conflict with SiteMinder as the tilde character is listed as a BadURLChar by default. As of 11.1.2, changes were made to improve URL encoding to aid with the SiteMinder configuration (see APAR PH06216), but not all URLs were affected.In 11.1.6, the tilde character is n |
| 2020-07-13 | Images are not displayed when report run in Cognos Analytics as PDF using SSL webserver | In a multi-tier environment with SSL enabled on the webserver, images are not being displayed when report run as PDF. Images are being shown as just a blank box in PDF. Running the report in HTML displays the images. |
| 2020-07-09 | Attempt to add multiple user accounts at once using a .csv file to map OpenId Connect namespace. | Error message:CM-REQ-4049 An error occurred while accessing a security system.,Exception occurred: java.lang.NullPointerException. Please make sure the property names are correct in the CSV header and the file is encoded in UTF-8 format. |
| 2020-07-06 | Simple line and column combination chart measures scales don't match | While creating a simple line and column combination chart to compare the target vs actual measure data. We use line to show target and column to show actual data. Since the scales of both these items(Y1 and Y2 axis) don't match, this does not gets the comparison right. |
| 2020-07-02 | Cannot connect to SQL Server CM database in Cognos Analytics 11.1.0 – 11.1.6 when TLS 1.0 disabled | In Cognos Analytics 11.1.0 – 11.1.6, if TLS 1.0 is disabled in Windows, you may encounter these problems: In Cognos Configuration, you test the Content Manager connection without SSL, but the Microsoft JDBC Driver returns the following error message: Unexpected Error occurred attempting to open an SQL connection. class java.io.IOException: SQL Server did not return a response. The connection has been closed. You cannot start Cognos Analytics. |
| 2020-07-01 | Error while testing on the query subjects in Framework Manager:BMT-MD-0003, QE-DEF-0312,CCL-RCL-0011 | Received the error message while testing on any query subject or creating any relationship between query subjects in IBM Cognos Framework Manager |
| 2020-06-26 | Error: XQE-DAT-0001 Data source adapter error No more data available to read | Datasource adapter error for Cognos report against GreenPlumXQE-DAT-0001 Data source adapter error: com.ibm.cognos.jdbc.adaptor.sqlexception.SQLCognosUnrecoverableConnectionException: [Pivotal][Greenplum JDBC Driver]No more data available to read |
| 2020-06-22 | Unable to see distribution lists when setting up delivery options of a report | When setting up a schedule for a report, when defining the delivery options, distribution lists do not appear in the Cognos namespace. |
| 2020-06-19 | java.lang.IllegalStateException: Timer already cancelled | Users cannot run any reports and CPU is pegged at 100% |
| 2020-06-19 | There isn't enough memory to complete this action error occurs when opening Microsoft Excel report exported from Cognos. | Cognos report exports to Microsoft® Excel® successfully. When opening in Excel The error appears: The error can be clicked several times then the Excel file opens correctly. Re-saving the file with Excel reduces the Excel file size. |
| 2020-06-18 | Cognos Analytics 11 and Dynatrace | While configuring Dynatrace with Cognos Analytics, user may face issues in regular Cognos Analytics operations. |
| 2020-06-17 | Cognos 11.1 visualizations option is missing when selecting a visualization object | When creating or editing a report and the user inserts a visualization object into the work area, the 11.1 visualizations option is missing. The only available options are…11.0 visualizationsLegacy visualizationsCharts |
| 2020-06-16 | Why are my reports slower in Production Environment versus Test, or, Development? | A new report to production Cognos and it seems to run slower than on development. Both run the same version of Cognos, Operating System, and Database versions. |
| 2020-06-15 | Slow Performance when Logging into Cognos, Also Receiving Error Cannot read property 'message' of undefined | While logging into Cognos it is taking awhile to load the home view. Getting these errors after 60 seconds.Cannot read property 'message' of undefinedUnable to load requested view.These errors are seen in the p2pd_messages.log file if the above messages are seen in the browser…org.apache.http.conn.ConnectTimeoutException: Connect to <host name>:4300 [<host name>/<IP address>, <host name>/<IP address>] failed: Read timed out |
| 2020-06-10 | Audit reports only show reports run by users but not dashboards and stories | We run Audit reports and it only shows reports that are run by the users. But the users also use dashboards and stories but these do not appear in the Audit reports. We even ran this samples report called "Execute reports, dashboards and stories by package for past 30 days" and no dashboards or stories were included in the report. How do we fix this? |
| 2020-06-05 | Open ID Connect (OIDC) Sign-in fails with "AAA-OIDC-0006 Unable to authenticate" | OIDC Namespace configured as Generic tests successfully but Users are unable to sign in.They get the error "AAA-OIDC-0006 Unable to authenticate" |
| 2020-05-26 | OPENID group membership is missing in Cognos Analytics 11.1.5+ | There was no issue 11.1.4 or previous version.After upgrade to Cognos Analytics 11.1.5+, User groups in an OpenID namespace are not taken into account. |
| 2020-05-25 | Server Busy warning message and logon prompt displayed when trying to use IBM Cognos Framework Manager | Framework Manager cannot be used because a Windows® dialogue box appears on the screen saying the server is busy. Behind it is a Windows® Security login prompt. |
| 2020-05-23 | How to display my user Groups/Role and Capabilities in Cognos Analytics | This document describes how to display user Groups/Role and Capabilities for the corresponding user |
| 2020-05-22 | "MSR-UI-0001 An error occurred while generating the UI interface" when browsing the Lineage Property of the Package in Cognos Analytics | MSR-UI-0001 An error occurred while generating the UI interface. |
| 2020-05-22 | "Could not validate module: MSR-GEN-0002 Error" when user is running with Cognos Analytics Sample Data Module | Could not validate module: MSR-GEN-0002 Error: "DPR-ERR-2008 The dispatcher is unable to process the request.The request is directed to an unknown service name |
| 2020-05-22 | Cognos Analytics 11.1.6 – 404 Error when attempting to log into a second namespace through IIS gateway | After an upgrade to 11.1.6, users can run into a 404 error when attempting to log into a second namespace when accessing the environment via the gateway using the IIS web server. The issue does not occur directly through the dispatcher URI. |
| 2020-05-22 | Large report CSV output around 15gb does not download in Cognos Analytics 11.1.x | Intermittent problem downloading large report csv output in Cognos analytics.The problem is reproducible irrespective of browser type. The reports runs fine and generates an output but when downloading the csv output from the Desktop browser it never responds.The same problem is not seen when downloading smaller file size. |
| 2020-05-22 | Conditional coloring does not appear on crosstabs and tables where data has been clipped and the source file has sparse data | Conditional coloring does not appear on crosstabs and tables where data has been clipped and the source file has sparse data .If your data contains null/missing values, the result set that is displayed in the crosstab where data has been clipped may not contain enough values to accurately evaluate the condition due to the way the query is created. |
| 2020-05-20 | Enabling Legacy Studios in Cognos Analytics 11 | Cognos Analytics 11 does not show analysis studio, query studio, and event studio. How can I make these visible? |
| 2020-05-20 | CM-SYS-5006 Content Manager is unable to process your request because an unexpected event occurred in the content store database subsystem | Unable to start the Cognos service.Performing the test to the Content Store generates the error message:CM-SYS-5006 Content Manager is unable to process your request because an unexpected event occurred in the content store database subsystem |
| 2020-05-12 | CM-REQ-4127 An error occurred during a copy operation. CM-SYS-5042 Content Manager cannot complete a copy because a parent object does not exist | Cognos Analytics user is getting an error message when user is copying report file into My content or another folder. User cannot copy a report from A folder to B folder or My content CM-REQ-4127 An error occurred during a copy operation. CM-SYS-5042 Content Manager cannot complete a copy because a parent object does not exist. The prepared statement handle xxx is not valid in this context. Please verify that current database, user default schema, and ANSI_NULLS and QUOTED_IDENTIFIER set options a |
| 2020-05-12 | Can temp folder or files be deleted in Cognos Analytics | Can temp folder or files be deleted when the IBM Cognos Analytics service is down? |
| 2020-05-12 | How to check certificate expiry dates in Cognos Analytics | How do you check the valid "from and to" dates certificated imported in Cognos Analytics? |
| 2020-05-11 | Cognos Analytics Image Picker "Browse.." button grey out and it can not show new image file? | Cognos Analytics Image Picker "Browse.." button grey out and it can not show new image file? |
| 2020-05-11 | Disable Auto-Complete feature of browser password field | During the initial user login a new user ID and password is entered in authentication form and the form is submitted, the browser asks if the password should be saved. Thereafter when the form is displayed, the name and password are filled in automatically or are completed as the name is entered. An attacker with local access could obtain the clear text password from the browser cache. The password auto complete should be disabled in sensitive applications. To disable auto complete you may use a code |
| 2020-05-07 | How do you verify the product information of Websphere Liberty Profile installed in Cognos Analytics? | How do you verify the product information of Websphere Liberty Profile installed in Cognos Analytics |
| 2020-05-05 | Cognos Analytics Cube Designer shows an error message with "BMT-MD-6610 An unknown error insufficentCapabilities has occurred." | Cognos Analytics Cube Designer Failed to browse content manager data source. The error "BMT-MD-6610 An unknown error insufficentCapabilities has occurred". |
| 2020-05-05 | How to add more Cognos Analytics application servers in Server Farms | How to add more Cognos Analytics application servers in Server Farms.Cognos Analytics installs in Server AAdd more application servers (Sever B and C) |
| 2020-05-05 | Connection to SQL Server fails when the server is configured to use TLS 1.2 or connecting to SQL Server 2016 | When the SQL Server machine is configured to disable TLS 1.0 and 1.1, only allowing TLS 1.2 or when connecting a SqlServer of version 2016 or higher, Cognos must make a TLS 1.2 connection to it even if SQL Server is not forcing encryption and there is no SSL certificate involved. |
| 2020-05-05 | Stored procedures and macros fail using the Teradata ODBC driver 16.20.xx | Attempting to call stored procedures or macros will fail while using a Teradata 16.20.xx ODBC driver. |
| 2020-04-30 | Unable to open saved reports in a multi-server environment | When you click on the report link it opens up the most recent version of the report.Users are not able to open the versions from the view versions option including the current version. |
| 2020-04-24 | Generating a Powerplay Cube keeps Looping at Logon | When trying to generate a Cube, the logon page keeps looping |
| 2020-04-24 | Multiple datapoints are mapped to a single location on a map | In IBM Cognos Analytics – Reporting 11.1.6 this is flagged as a data integrity issue that requires manual intervention before data is presented to the report consumer. |
| 2020-04-22 | Long running reports and datasets fail in a multi-server environment due to the session timeout | In a multi-server environment where the Inactivity Timeout value has been lowered below the default 60 minutes, any long-running reports that are executed by application tier servers (separate from the CM) and exceed the configured session timeout value on the content manager will fail. This will affect both reports and datasets as datasets are also processed by the RSVP component. |
| 2020-04-22 | XQE-ROL-0237 in a Multi-Server Environment for Cognos Analytics | User gets the following error when attempting to run a Cognos Admin task in a Multi-server enironmentXQE-ROL-0237 Conversation ID 'xxx' not found when executing request |
| 2020-04-22 | Connections to a Denodo server throw a non-JRMP server at remote endpoint error | A connection from Cognos Analytics to a Denodo server returns a non-JRMP server at remote endpoint error. |
| 2020-04-21 | Dump files being created in IBM Cognos Application Tier installation | Dump files and javacore txt files are being created in IBM Cognos Application Tier installation in bin64 folder. |
| 2020-04-21 | Images not appearing in IBM Cognos PDF reports when using HTTPS | Report images do not appear in Cognos reports if the images are stored on an SSL-enabled web server. The images render fine in HTML but not in PDF or Excel |
| 2020-04-17 | XQE-GEN-0005 Found an internal error: java.lang.NegativeArraySizeException | User gets the following error when attempting to run a reportXQE-GEN-0002 An unexpected exception occurred: java.lang.NegativeArraySizeExceptionXQE-GEN-0005 Found an internal error:java.lang.NegativeArraySizeExceptionPlease note – these are generic errors and could have alternative solutions. |
| 2020-04-14 | Informix service not found following Cognos Easy Install | Performing a Cognos Analytics Easy Install is supposed to also provide a co-installed and configured Informix component as a content store database.This document aims to resolve the issue where Informix service is missing in Services, even though Easy Install is successfully performed and installed on the C: drive. |
| 2020-04-10 | MySQL adds an hour to a timestamp while subtracting an interval from a timestamp literal. | An expression is defined which will subtract an interval of days from a timestamp literal. When an application connects to MySQL using MySQL Connector/J 8.0.X, the hour of the timestamp will be incremented by an hour. |
| 2020-04-06 | Informix server 12.10 xC14 returns an illegal character error when an expression uses a string function and a zero length string | Informix 12.10 returns an illegal character error when an expression uses a string function and a zero length string.For example, while connected to an Informix Dynamic 12.10xC14 server version the following will fail select lpad ( '', 1, ' ') from systables where tabid=1 select rpad ( '', 1, ' ') from systables where tabid=1 select char_length('') from systables where tabid=1This issue does not in earlier Informix Dynamic Server 12.10 releases such as 12.10xC13.This issue does not exist in Info |
| 2020-03-30 | XQE-DAT-0001 when using Snowflake data source. | When using Snowflake as a data source, the following error occurs.XQE-DAT-0001 Data source adapter error: net.snowflake.client.jdbc.SnowflakeSQLException:Cannot perform SELECT. This session does not have a current database. Call 'USE DATABASE', or use a qualified name. |
| 2020-03-23 | What is the difference in automatic renewal of trusted credentials between AD/LDAP and in 11.x.x OpenID Providers? | What is the difference in automatic renewal of trusted credentials between AD/LDAP and in 11.x.x OpenID Providers? |
| 2020-03-18 | How to download, import and test new visualizations into Cognos Analytics 11 | What is the method for downloading and importing Cognos Analytics 11 visualizations into the product before testing them in reports? |
| 2020-03-12 | Dynamic Query Analyzer, can't run aggregate advisor 'The server did something wrong' | When trying to run the dynamic query analyzer the following error message is received : 'Running Aggregate Advison on 'cube name' has encountered a problem.The server did something wrong |
| 2020-03-09 | Errors CM-REQ-4313 and CM-SYS-5001 running a full Content Store deployment export | We are trying to do a full content store export in Cognos Analytics 11.It is failing with these errors: CM-REQ-4313 An error occurred during an export operation and CM-SYS-5001 A Content Manager inernal error occurred.A partial content store import is successful, but not the full content store export. |
| 2020-03-09 | The message 'CAM-AAA-0036 Unable to authenticate because the credentials are invalid' is logged in cogaudit.log many times every minute | The message 'CAM-AAA-0036 Unable to authenticate because the credentials are invalid' is logged in cogaudit.log many times every minute but users do not report about any problems associated with this error message. |
| 2020-03-05 | Changing the folder location in the Framework Manager package publish wizard opens the Cognos Analytics welcome page | Changing the folder location in the Framework Manager package publish wizard opens the Cognos Analytics welcome page |
| 2020-03-05 | SAP BW datasource connection fails with DPR-ERR-2072 error | After upgrading from 11.0.13 FP1 to FP3, the DQM datasource connection test for SAP BW fails with a DPR-ERR-2072 error message. |
| 2020-03-03 | How to clear your web browser cache for Cognos Analytics | It is sometimes necessary to clear your web browser cache when using Cognos Analytics. This should always be done after upgrading to newer version of the software. Follow the steps below to clear your web browser cache. |
| 2020-03-02 | Unable to see Groups with Generic Namespace configured for PingID | When upgrading to 11.1.5, users logging into a PingID Generic Namespace are unable to see the Groups/Roles from 'My Preferences' – 'Personal' – 'Advanced' – 'Groups and Roles'. |
| 2020-02-28 | Report Options are not being saved after launching a new browser session in Cognos Analytics | How are the Report Options saved when creating or editing a report after launching a new browser session? |
| 2020-02-28 | XQE-CON-0007 XQE erro encountered: DPR-ERR-2079 Firewall Security Rejection. Your request was rejected by the security firewall | Testing any query subject from Framework Manager will error withXQE-CON-0007 XQE error encountered: DPR-ERR-2079 Firewall Security Rejection. |
| 2020-02-28 | Modify Properties for the CSV Output Format in Cognos Analytics 11 | How to modify Properties for the CSV Output Format in Cognos Analytics 11 |
| 2020-02-27 | IBM Performance Server for PostgreSQL ODBC drivers prior to 11.0.3 are not supported | Pre-11.0.3 releases of the ODBC driver return incorrect information at run time which cause errors in Cognos Analytics (Compatible Query Engine). |
| 2020-02-27 | Is acr_claim values supported with IBM Cognos Analytics OpenID Provider PingFederate? | Customer wants to configure additional acr_values for the OIDC provider.Example below:https://sso-int.company.com/as/authorization.oauth2?client_id=<ClientID>&response_type=code&scope=openid&acr_values=company:idp:gas:strongAre there any custom properties or advanced settings to allow this claim to be included in the /auth endpoint? |
| 2020-02-26 | SSL enabled gateway url showing blank page. | Post enabling SSL on gateway, executing https://<servername>:443/ibmcognos shows a blank page. Below urls work fine :https://<servername>:443http://<servername>:80http://<servername>:80/ibmcognos |
| 2020-02-26 | Cognos Analytic reports using a Planning Analytics datasource with string measures running slowly | Running reports with string measures do not perform as well as they did when using TM1 10.2.2 and Cognos BI 10.2.2 when now using Cognos Analytics 11.1.x and Planning Analytics 2.0.x. Reports use a lot of heap size and often fail. |
| 2020-02-25 | In a Cloud Environment what is the correct URL to an image file when inserting into a report? | In a Cloud environment, what is the correct URL to the image file since browsing is not possible, an absolute path to the image file itself is required? |
| 2020-02-25 | How to set up connectivity to Microsoft SQL Server data sources with the latest JDBC driver releases | While following the documentation at https://www.ibm.com/support/knowledgecenter/SSEP7J_11.1.0/com.ibm.swg.ba.cognos.ig_rolap.doc/t_ig_rolap_sql_connect.html, the file names do not match current releases of the MicrosoftTM JDBC driver. How can I correctly use a current MicrosoftTM JDBC release with Cognos Analytics? |
| 2020-02-24 | Informix server 14.10 XC3 may return wrong results, when the alias names in sub query are the same as in outer query, and then used in order by clause | Incorrect results are returned by Informix Server 14.10 XC3 when a query projects columns with alias names which are also used in derived tables includes an order-by clause which references the projected column using the alias name |
| 2020-02-24 | Unable to login into Cognos Users namespace after upgrading to IBM Cognos Analytics 11.1.5 on top of 11.1.3 | After upgrading IBM Cognos Analytics 11.1.3 to 11.1.5 the namespace 'Cognos Users' is unavailable. |
| 2020-02-24 | SDK – Installation Error 'std::out_of_range' with core dump on Linux | Received the following error trying to install the SDK Product in the Server Cognos base directory. Product versions match. |
| 2020-02-24 | SDK Reporting output format of CSV for IBM Cognos product | Why does IBM Cognos BI product when reports are run as CSV format, and output is saved a file name ends in a type of XLS ? |
| 2020-02-24 | SDK Sample to pass Database Signon in parameterized URL | How to pass DB Signon credentials in a parameterized URL |
| 2020-02-24 | SDK – Where should SDK Product be installed in a multi-server environment ? | Where should SDK Product be installed in a multi-server environment ? |
| 2020-02-24 | SDK – CM_Tester application does not work in browsers other than Internet Explorer | When trying to use CM_Tester application in Firefox and entering the Authentication information, an error is received back : ["Unable to send request, please insure you are running under the same server and port as the Content Manager URL(http://localhost:9300/p2pd/servlet)"] Or this error occurs : ["Error sending the request to http://servername:9300/p2pd/servlet" – Error #0 undefined HTTP Status: 0 , ReadyState : 4"] |
| 2020-02-24 | SDK How to connect the application to SSL configured IBM Cognos server | When using an SSL-enabled URL and trying to instantiate a IBM Cognos Connection with the SDK using a SSL URL that works correctly in a browser, the following exceptions are thrown: |
| 2020-02-24 | SDK – Libraries for dotNet and Global Assembly Cache (GAC) in Windows | Can the SDK libraries for Windows development , cognosdotnet_10_2.dll and cognosdotnetassembly_10_2.dll be added to the Global Assembly Cache existing in Windows ? |
| 2020-02-24 | SDK / Mashup – Unable to get the Output for a Report in CSV , PDF , XML , and XLS format. | Why can I not get the report output in CSV , PDF , XML , and XLS format anymore with SDK API, Mashup Services requests and API , or with the SDK Applications code ? This all worked in a previous version of IBM Cognos 10.2.1 and below. How come a user can run a Report in Cognos Connection and get one of these output formats correctly , while using the REST / SOAP Mashup Request , SDK Application , or URL Request a failure is received back ? This happens also from Custom Portals, other WebServers , HTM |
| 2020-02-24 | SDK – Installation fails with error message "Failed to find file" | Receive an error on installation of the correct Cognos BI Software Development Kit Product: File Transferr Failure "Failed to find file, E:\SDK1022\winx64h\zipfiles\winx64h\swtag_bi_sdk-winx64h-app-10.2.1054.0-inst.tar.gz" |
| 2020-02-24 | SDK – Compile Error on package com.cognos.developer.schemas.bibus._2 does not exist | Why is there a compilation error from the Cognos SDK API ? |
| 2020-02-24 | SDK – Model and Report Specification Schema's used in Different Versions of IBM Cognos | What are the different schema versions used for Model and Report in IBM Cognos ? |
| 2020-02-24 | SDK – Supported IE Browsers with IBM Cognos Products | Are Internet Explorer versions below IE 11 supported in IBM Cognos Products beyond 2016 ? |
| 2020-02-24 | IBM Cognos Mashup (Report Data Service) WSIL responses show hidden objects | When running a Mashup (CMS) WSIL request using the REST API, the content items that are returned contain hidden objects, which does not match what that same user is shown in IBM Cognos Connection. |
| 2020-02-24 | Prompt API – Auto refresh a report in the Browser / Web with a timed interval | How can we auto refresh a report in IBM Cognos Prompt API with a time interval ? It needs to work in the Browser / Web interfaces of Cognos Connection, the Portal Portlets and the Cognos Workspace. |
| 2020-02-24 | SDK – 10 Step Process for SDK and and Software Development Applications upgrade. | What is the process to upgrade the SDK and any of my Software Applications that are made with the Cognos API's ? How can I ensure that my SDK API designed applications still work when the Server is Upgraded ? What do I need to do for upgrading the SDK when I upgrade IBM Cognos Product or install FixPacks and Hotsites ? |
| 2020-02-24 | SDK – File Output generation with Chinese Characters is not working properly | How come I have unintelligent chinese character strings in my CSV or XLS output ? |
| 2020-02-24 | Mashup – Using a REST URL to logon to the IBM Cognos Analytics Server | How can I logon to the IBM Cognos Analytics Server with an IBM Cognos Mashup URL ? |
| 2020-02-24 | SDK – IBM Cognos Analytics – Content Store Version and CS Schema | Content Store Version and its Schema , how do they relate ? |
| 2020-02-24 | SDK – How to add a URL to an External Application in Cognos Analytics | In IBM Cognos Product before Cognos Analytics (C11) you can create a URL Item as entry in the Cognos Connection Portal. How can that be done in Cognos Analytics version 11 ? |
| 2020-02-24 | SDK Which version of Software Development Kit should be installed ? | Which version of SDK should be installed ? This question applies to all versions of IBM Cognos BA Products. |
| 2020-02-24 | SDK – Java Versions to be used with IBM Cognos Software Products | Which Java Versions of other manufacturers other than IBM Java 6 or 7 can be used with IBM Cognos Systems ? |
| 2020-02-24 | SDK CJAP error in logfiles : AAA-CFG-0008 The handler class <classname> cannot be loaded | When attempting to start or run an installation of IBM Cognos Product with a Custom Java Authentication Provider, the following error appears : [ ERROR ] AAA-CFG-0008 The handler class '' cannot be loaded. [ ERROR ] java.lang.ClassNotFoundException: |
| 2020-02-24 | SDK – Database and Application errors , using Oracle as a data source , intermittent operation on the Oracle connection | Errors in the Cognos Logfile , with ORA-xxxxx database errors. This happens both in the Cognos Server and in Software Development Kit applications. It also happens in in a different Application Server than the delivered Tomcat AppServer with IBM Cognos Business Intelligence software , Published WAR / EAR files to Applications servers. The running of reports within the applications gives Oracle errors in the log files. |
| 2020-02-24 | SDK – Cognos Analytics Viewer and prompt parameters passing | I have Cognos Analytics 11.0.4.0 installed and can not pass a parameter on the URL to the Report run. Why is this not possible anymore compared to Cognos 10.2.2 ? |
| 2020-02-24 | Mashup – Using REST request without a direct "Connect" method to the Server. | Network security in the Company does not allow external CONNECT's to the Infrastructure, and that's keeping the Mashup logon command and connection from working. Is there a way to instantiate a Mashup session without doing a CONNECT? |
| 2020-02-21 | "DIM-ERR-1007 Failed to query cube information for data source" when using a Planning Analytics data server connection | The following error message is returned, when a Planning Analytics package or module is used in Dashboarding or Reporting:"MSR-GEN-0002 Error: "XQE-PLN-0001 Internal error. The query could not be planned by the Query Service: DIM-ERR-1007 Failed to query cube information for data source "<dataserver_name>". Please check the connection string and ensure the server availability." |
| 2020-02-20 | PDS-RM-0009 error when opening Remote Cube reports with PowerPlay Client | Powerclient shows the following error when editing reports of a remote cube: PDS-RM-0009 The cube is not available, or the cube has been disabled. Package = <PACKAGE NAME>. Saving the report(s) or reconnecting to the cube may result in losing your last few actions Error is not displayed when editing the reports from a local cube. |
| 2020-02-19 | Creating System Dump (core) and a Javacore file using WebSphere Libery Profile 'server' command. | When requested to create a System Dump based on the Cognos Analytics Java, there often is a recommendation to use the Operating System's System Dump facilities.On Linux, AIX or Solaris these may not be available to the user due to a package not being installed, or user permissions. There is an included method to create a Java System Dump using a command provided by the bundled Websphere Liberty Profile. |
| 2020-02-19 | ADM-ERR-001 when accessing My schedules and Subscriptions in Cognos Analytics 11 | In a distributed environment, when accessing the "My Schedules and Subscriptions" section the following error was displayed:Unable to retrieve activities at this time: ADM-ERR-001 |
| 2020-02-14 | Upgrading Cognos Analytics to version 11.1.5 and Kerberos files | When upgrading IBM Cognos Analytics to version 11.1.5, the Kerberos krb5.config file must be copied manually to the cognos_analytics_location/ibm-jre/jre/lib/security folder. |
| 2020-02-13 | How to change the Transport Layer Security (TLS) version of Cognos Analytics | This document explains how to change the default TLS potocol in Cognos Analytics |
| 2020-02-13 | 11.0.7 Incorrect object names using Google Chrome browser | Using the Chrome browser, objects such as folders, reports and packages display an incorrect hover-over name such as folder_16 and report_16 when opening My/Team content. The problem does not occur with Internet Explorer or FireFox |
| 2020-02-13 | How to view tabular data in different format to HTML in 11.0.7 | Is it possible to view tabular data in another format other than HTML similar to Cognos 10? |
| 2020-02-13 | How to extend a folder's properties pane in Cognos 11 | How do I extend the properties pane in Cognos 11 for folders/files in My Content and Team Content? |
| 2020-02-13 | Query Service metric tab appear without values, only 0. | Metrics – QueryService tab does not show any values, only 0. |
| 2020-02-12 | BMT-IMP-0002 Failed to execute metadata request. ocijdbc12 (Not found in java.library.path) in Framework Manager | When trying to import DQM metadata in Framework Manager with Oracle 11g or 12g client, the user gets the below error message. All datasources connections test successfully with CQM and DQM. Importing CQM metadata works fine. |
| 2020-02-11 | Excessive and abnormal slowness to generate excel report output | ALL EXPORT TO EXCEL OUTPUT IS HIGHLY SLOW |
| 2020-02-09 | CCL-BIT-0006 The connection closed before the request is processed error | Trying to add a package to a report produces the following error in the log:CCL-BIT-0006 The connection closed before the request is processed errorSeeing the following error message in cogaudit.log when adding data source package to a new report. |
| 2020-02-05 | SCHEDULED POWERPLAY REPORTS STAY IN PENDING FOREVER IF A ROUTING RULE IS DEFINED | Why are Scheduled POWERPLAY reports staying in a status of 'PENDING" indefinitely if routing rules are defined. |
| 2020-02-05 | Google BigQuery JDBC driver describes DATETIME columns as a VARCHAR data type | The Google JDBC driver prior to version 1.1.9 would describe DATETIME columns as a VARCHAR data type. |
| 2020-02-05 | Microsoft SQL Server JDBC driver 7.4.1 fails to return column metadata when table name includes underscore character | No column metadata is retrieved when the name of a database object (i.e. table or view) includes an underscore character. |
| 2020-02-04 | Cognos Analytics dashboard – We can't load the visualization, because its associated data set 'GO sales (query)' isn't available. | When using Cognos Analytics Dashboards the errors presented in the UI might not always be helpful. Short of going to look at the errors that might have been logged in the cognosserver.log. There is another way to get more detailed information on what may have happened. 1 error message in the UI might have several root causes |
| 2020-01-31 | Getting a blank page when access Cognos Analytics 11 url in IE11 | Getting a blank page when access Cognos Analytics 11 url in IE11 web browserAlso, FM and Transformer having same issue were display blank page instead of login screen |
| 2020-01-30 | "the custom sign-in view could not be found" when try to load the Cognos Analytics 11.1.4+ url | "the custom sign-in view could not be found" when try to load the Cognos Analytics 11.1.4+ urlTried to use following url but same issuehttp://servername:port/bi/?factoryMode=true |
| 2020-01-28 | JDBC Connections fails with the error DPR-ERR-2002 | When testing the connection to a data source, the native connection is successful but the JDBC connection fails with the error DPR-ERR-2002JDBC connection fails because the query service did not start |
| 2020-01-27 | Non-admin users not able to load metadata tree for Dynamic Cube package | When non-admin users try to create a report, dashboard, data module, data set, etc based on a Dynamic Cube package, the metadata tree does not load. There are no errors returned.If a system admin user tries, the metadata tree loads without issue. |
| 2020-01-27 | Is defragmentation of indexes in a content store supported ? | Indexes on content store tables are fragmented. May we defragment the indexes? |
| 2020-01-27 | Certain postcodes cannot be found in a Map object in a report or dashboard | Certain postcodes cannot be found in a Map object in a report or dashboard, for example…NG90NE98NE99M60M61 |
| 2020-01-21 | After renaming the Windows(TM) server, the bundled Informix database server will not start (Easy Installation) | After you rename the Windows(TM) server (changing the hostname), the Informix server bundled with Cognos Analytics Easy Installation will not start."The Informix IDS – ol_cognoscm service on Local Computer started and then stopped." |
| 2020-01-20 | Cognos service fails to start. java.lang.IllegalArgumentException: Could not parse configuration value as a duration: ${persist.timeout} in p2pd_messages.log | Cognos service fails to start. The error "CFG-ERR-0106 IBM Cognos did not receive a response from the IBM Cognos service in the time allocated" is shown in Cognos Configuration.cogaudit.log and cognosserver.log are not created. java.lang.IllegalArgumentException: Could not parse configuration value as a duration: ${persist.timeout} in p2pd_messages.log is logged in p2pd_messages.log |
| 2020-01-20 | Opening Workspace report fails with "Error loading a widget" message | A Workspace report is opened from Cognos Analytics and all widgets display an error message |
| 2020-01-17 | Transformer cube build fails on a specific datasource: (TR0162) Package or report is not accessible. | When using the command line cogtr to build a cube from the Transformer model, one of datasources fails. Here is an extract of the Transformer cube build log…Fri 10 Jan 2020 20:21:26 4 00000000 Timing, INITIALIZING CATEGORIES,00:00:00Fri 10 Jan 2020 20:21:27 4 00000000 Start processing data source 'MyDatasource'.Fri 10 Jan 2020 20:21:27 4 00000000 Reading source data.Fri 10 Jan 2020 20:21:27 4 00000000 End processing 0 records from data source 'MyDatasource'.Fri 10 Jan 2020 20:21:27 4 00000000 Timing, READ |
| 2020-01-16 | IBM Cognos Administration page fails to load: CM-REQ-4144 | Trying to load the IBM Cognos Administration page fails to load and displays this error…CM-REQ-4144 Content Manager expected to find an integer value in element "maxObjects" but found "NaN" instead. |
| 2020-01-16 | Attempting to edit a report fails: RSV-AOM-0001 | Attempting to edit a specific report fails with this error…500 – Internal Server errorURL: v1/reports/unstubreport…RSV-AOM-0001 The specified value 'runOptionEnum:allowNotifications' is not a valid enumeration value.",RSV-SRV-0042… etc. |
| 2020-01-16 | Parameterized URL to perform login and open Dashboard or Report | How do you get a URL to open a dashboard and also provide credentials so there is no logon prompt. |
| 2020-01-16 | Informix content store failing to install when performing an easy install in IBM Cognos analytics 11 | When choosing to perform an Easy Install in Cognos Analytics 11, although the wizard states the installation was completed successfully. When navigating to <cognos_location>\Informix, it is confirmed empty and when testing the content store in Cognos Config it returns "[ERROR] Content Manager is unable to connect to the content store …." |
| 2020-01-13 | Jupyter Notebooks 11.1.5 does not work when proxy.key has insufficient permissions | If SSL is enabled and the proxy.key file has insufficient permissions, a Cognos Analytics user cannot open Jupyter Notebooks. |
| 2020-01-10 | Emailing Cognos drill through reports as HTML format so that the drill through works | We are scheduling Cognos reports to run as HTML and to be emailed to the user. These reports have drill through links that do not work when the HTML report is in the email body. How can we get the drill through links to work when emailing HTML reports? |
| 2020-01-10 | Incorrect values are displayed when using custom subsets with calculated categories | Using calculated categories in a custom subset in PowerPlay Studio shows incorrect values in the crosstab. |
| 2020-01-09 | How to change Framework Manager User Interface (UI) language. | How to change the language within Framework Manager to be different to the language of the rest of the system. By default Framework Manager takes the language of the Operating System on which it is installed. For Example: A new installation on a French server, Framework Manager required to be in English to be uniform across an organisation. It is required that only the Framework Manager UI language be changed. |
| 2020-01-08 | Framework Manager QE-DEF-0368 error when importing metadata | When trying to import metadata in Framework Manager, the following error is returned for all data sources:QE-DEF-0368 Unable to decrypt user name and password from the Content StoreRegenerating the crypto keys for FM doesn't resolve the issue. |
| 2019-12-27 | ANS-MES-1005 when expand function on a member after uprading | After upgrading MS SQL Server from 2014 to 2017 and updating from 11.1.x to 11.1.4 it is not possible to use the expand function in Analysis Studio anymore.Using expand will cause an ANS-MES-1005 error for packages based on MSAS cube. |
| 2019-12-20 | Adblock prevents me from using schematics and other visualizations in Cognos Analytics | In Reporting, you get a script error or a message that an ad was blocked on the page when you have a schematic or other visualization on the canvas. |
| 2019-12-17 | Installation wizard UI of Cognos Analytics 11.0.x stuck right before the installation itself can be started | When doing the installation of Cognos 11.0.* the .bin or .exe installation file just has to be executed to start the wizard. After having selected the appropriate options the UI wizard come to the point where it summarize the installation + show required and available disc space. This last UI does not show up. Instead the UI stuck for good. |
| 2019-12-10 | Attempting to validate a Data Query stored procedure fails: XQE-EXE-0047 | When trying to validate a Data Query stored procedure based on a DB2 stored procedure which only does an INSERT, it fails with…XQE-EXE-0047 The procedure Call is unable to return a result set |
| 2019-12-08 | Query Service XQE-CON-0007 error DPR-ERR-2002 Unable to execute the request because there were no connections to the process available within the configured time limit | End users were not able to execute any DQM reports. When the system administrator attempted to further troubleshoot the issue by testing the Microsoft SQL Server DQM JDBC datasource 'Prod Data Warehouse' encountered the error below "XQE-CON-0007 – XQE error encountered: DPR-ERR-2002 Unable to execute the request because there were no connections to the process available within the configured time limit" |
| 2019-12-08 | RSV-BBP-0037 The request 'asynchWait_Request' failed | Users getting the following error upon restart:DPR-DPR-1035 Dispatcher detected an error.'com.cognos.p2plb.clerver.balancer.LoadBalanceRequest', 'pogo', 'Failure'.DPR-DPR-1035 Dispatcher detected an error.'', 'Request', 'Failure'.'ReportService', 'Response', 'Failure'.RSV-BBP-0037 The request 'asynchWait_Request' failed because the conversation was already released. |
| 2019-12-08 | PRS-CSE-1258 – CAM-CRP-1293 A decryption operation result in plaintext that was encoded using an unrecognised version | Access Dispatcher Gateway URL throws error "PRS-CSE-1258 – CAM-CRP-1293 A decryption operation result in plaintext that was encoded using an unrecognised version" |
| 2019-12-08 | XQE-V5-0005 – "xxxx" identifier not found. | Using report source as data module user is getting the following error XQE-V5-0005 – "xxxx" identifier not found. |
| 2019-12-07 | Getting invalid logon response in non SSO enabled environment | Users are unable to login as when I enter the appropriate credentials, they receive the message for "invalid logon response" |
| 2019-12-06 | The Web Request failed 502 – Proxy Error | When attempting to create reports you get the following error The Web Request failed 502 – Proxy Error |
| 2019-12-05 | _round function does not return the expected value | A query item has the value 624425000 held in a numeric column on a database table.The expression_round([data_item]/1000000,2)returns 624.42 when reporting in Report Authoring. The expected value is 624.43 |
| 2019-11-28 | Adding JavaScript to reports | Cognos Analytics 11.0.4+ supports adding JavaScript to reports that will execute when the report is run in full interactive mode. Attached to this note is a zip file that documents the JavaScript that is supported. For more information, see JavaScript support in the Interactive Viewer and Updated JavaScript samples for IBM #Cognos Analytics 11.0.10 . |
| 2019-11-28 | How to connect Cognos Analytics to MongoDB Atlas 4.0 or 4.2 using MongoDB Connector for BI | This document explains how to connect your Cognos Analytics installation to your MongoDB 4.0. or 4.2 (MongoDB Atlas) as a Data Source Connection, using the MongoDB Connector for BI |
| 2019-11-28 | How to connect Cognos Analytics to MongoDB using MongoDB Connector for BI | This document explains how to connect your Cognos Analytics installation to your MongoDB Database as a Data Source Connection, using the MongoDB Connector for BI |
| 2019-11-27 | Users are unable to upload a file using Upload files option. The error message is displayed as "MSR-SMT-2190 Internal error trying to create smart metadata." MSR-SMT-2190 | Users are unable to upload a file using Upload files option. The error message is displayed as "MSR-SMT-2190 Internal error trying to create smart metadata." |
| 2019-11-27 | "Invalid login response" is displayed when open up Cognos portal. | When open up Cognos portal with browser, "Invalid login response" is displayed after setting up Cognos Analytics. Following message is displayed in log file.java.net.UnknownHostException: <Host name> |
| 2019-11-27 | RSV-CM-0005 error is generated when run a report under integrated with ISAM environment. | When run a report in a Cognos Analytics under integrated with IBM Security Access Manager (ISAM) environment, the error below is generated.RSV-CM-0005 Content Manager did not return an object for the requested search path (report path).The report path of Japanese characters is corrupted and the encoding setting of browser has been changed to ISO-8859-1. |
| 2019-11-26 | Failure while connecting to Oracle Unified Directory namespace. | Testing the connection to Oracle Unified Directory namespace fails with below error message :['OUD'][ ERROR ] CAM-AAA-0055 User input is required.[ ERROR ] CAM-AAA-0036 Unable to authenticate because the credentials are invalid.[ ERROR ] CAM-AAA-0125 The user ‘XXX’ does not exist in this namespace. |
| 2019-11-26 | Scheduled reports going to pending/executing state. | Scheduled reports get stuck in pending as well as executing state. However, after restart it works fine for few days but again gets stuck. |
| 2019-11-25 | "Can't find bundle for base name camOidcMessages, locale en" when testing an OIDC Namespace. | When attempting to test an OIDC Namespace in Cognos the following error message is received in the test details:[ERROR] Can't find bundle for base name camOidcMessages, locale en |
| 2019-11-22 | Access to default session denied when testing the connection to the Mai lServer in Cognos Configuration | Access to default session denied when testing the connection to the Mail Server in Cognos Configuration |
| 2019-11-20 | The uploaded files present in My Content will not be listed in source while creating Data Modules. | Cognos Analytics 11 will not list the uploaded files located in My Content under the source- uploaded files while creating the Data Modules. |
| 2019-11-20 | Report Authoring does not open using Firefox 68 | Report Authoring/Report Studio does not open with Mozilla Firefox 68.x ESR in releases earlier as 11.1.4 |
| 2019-11-20 | PDS-RM-0002 error when opening Remote Cube with PowerPlay Client | PowerPlay client gives a PDS-RM-0002 error when opening a remote cube. The Cognos portal will be displayed but when the cube is selected in the portal it will not open and display the error.Opening remote cubes on the PowerPlay client that is directly installed on the server site will work. |
| 2019-11-20 | Unable to run CQM(compatible query mode) report in Excel format after first executing it in HTML format | Running CQM report in excel format directly is working however when a user runs the report in HTML first and then Excel, following error is seen:DPR-ERR-2072 Unable to load balance a request with absolute affinity, most likely due to a failure to connect to the remote dispatcher. See the remote dispatcher detailed logs for more information. Check the health status of the installed system by using the dispatcher diagnostics URIs |
| 2019-11-19 | UDA-SQL-0023 The connection to the database has been terminated due to an unrecoverable error. ORA-03114: not connected to ORACLE and ORA-03113: end-of-file on communication channel | Intermittently, Compatible Query Mode reports using an Oracle datasource fail with either of the following error messages:UDA-SQL-0023 The connection to the database has been terminated due to an unrecoverable error. ORA-03114: not connected to ORACLEandUDA-SQL-0023 The connection to the database has been terminated due to an unrecoverable error. ORA-03113: end-of-file on communication channel |
| 2019-11-19 | Cognos Analyticsの「レガシー・カスタム・フィルター」ダイアログを使用可能にする方法 | Cognos Analyticsが予期したとおりに機能していません。 Cognos Analytics 11の新しいレポート編集画面の「カスタム・フィルターの作成」ダイアログが変更されました。Cognos 10で拡張フィルター条件を定義するために利用していた特定の機能が使用できません。例えば、ユーザーはフィルター条件の設定で、前方一致、後方一致、部分一致、パターンマッチングなどを利用することができません。 |
| 2019-11-15 | CNC-SDS-0408 There are email messages waiting to be sent. | Emails go into waiting status with error CNC-SDS-0408.There are email messages waiting to be sent. |
| 2019-11-15 | How to set up Cognos Analytics 11.x with Teradata JDBC connection | Error message with XQE-DS-0006 Unable to logon to the data source. |
| 2019-11-14 | Cognos Analytics login hangs using IIS web server | When logging in to Cognos Analytics using an IIS gateway, the login hangs.The IIS logs show that the .css, .js, .svg, .woff, .ttf, and .json resources are being rejected with 404.7 errors. The 404.7 error usually means "The request filtering module is configured to deny the file extension". See here:https://support.microsoft.com/en-ca/help/943891/the-http-status-code-in-iis-7-0-iis-7-5-and-iis-8-0 |
| 2019-11-08 | Seeing a blank flyout panel when attempting to edit advanced routing rules data tag in Cognos Analytics | When attempting to edit routing rules in Cognos Analytics it is not possible to edit an existing data tag. The flyout panel on the right side that should allow you to add or remove new data objects to the data tag, such as packages, is blank. |
| 2019-11-08 | Cognos Analytics AI doesn't bring up results | When trying to use the AI functionality to explore data the AI is not showing any results and gives an error "Sorry, please try again later". |
| 2019-11-08 | Prompt pages run slowly after upgrading Cognos Analytics | After upgrading Cognos Analytics to a new version, when running reports with prompt pages the prompt pages run much slower than they did in the previous version. For prompt pages that would run in seconds, they now take minutes to run. |
| 2019-11-08 | Snowflake JDBC driver fails to return column metadata when table name includes backslash character | No column metadata is retrieved when the name of a database object (i.e. table or view) includes a backslash character. |
| 2019-11-07 | ORACLE JDBC driver throw error: Server is sending a non-null replay context but our replayModes=[] | A connection from Cognos Analtyics using the ORACLE JDBC driver may fail due to an exception thrown by the ORACLE JDBC driver. |
| 2019-11-07 | Load metadata shows an error message with "MSR-SMT-2190 Internal error trying to create smart metadata" in IBM Cognos Analytics 11.1.4 | After creating a data source connection with Amazon Redshift, user is still get some error messages during Load meta data. MSR-SMT-2190 Internal error trying to create smart metadata. MSR-GEN-0006 Internal error when trying to post base module for: "dataSource=Redshift, dataSourceConnection=Redshift, dataSourceSchema=dqm/information_schema". |
| 2019-11-07 | Since upgrading to MS Office 2016, special font characters are not displayed correctly when output to Excel | Since upgrading to MS Office 2016 from 2013, special font characters are not rendered correctly when opening a file created from a report using the Excel output type and opening the file in Excel 2016. |
| 2019-11-06 | "Run as PDF" produces HTML output in the Safari browser on an iPad | Working on an iPad in the Safari web browser, a report that you expect to see in PDF format is displayed in HTML format. |
| 2019-11-06 | Unable to log in as a user who was able to log in previously. Scheduled tasks fail as a result | A user who was able to log in successfully previously was no longer able to log in. There would be a pause followed by the message…Invalid namespace was selectedorInvalid login responseThis account was also used to initiate background jobs which were now failing due to the namespace, username and password no longer being recognised. |
| 2019-11-04 | Unable to edit data module after underlying package has been removed. | While working in a data module using a package as it's source for views/table, the package is removed. This change makes the views/table un-editable. The item has no source metadata. |
| 2019-11-04 | LDAP Bind Credential format. | When setting up an LDAP Namespace with non-anonymous Bind Credentials errors are returned when testing or starting the service. |
| 2019-11-01 | The Report Version is Not Supported in Cognos Analytics | User receives a "report version is not supported" error when opening a report in IBM Cognos Analytics |
| 2019-11-01 | PostgreSQL POSITION function returns an incorrect value when the search string specifies a zero-length string | The POSITION function searches for the first occurrence of a substring found within a string. If a zero-length string ('') is specified as a substring, PostgreSQL 11.5 and earlier does not return zero. |
| 2019-10-31 | Attempt to refresh a dataset fails: Your data set "name" did not refresh. | Attempting to refresh a simple dataset fails: Your data set "name" did not refresh. |
| 2019-10-30 | DPR-ERR-2079 Firewall Security error in Cognos Analytics Framework Manager and Cube Designer | When trying to import metadata from a JDBC datasource connection in FM or access tables in Cube Designer the following error message is shownLDPR-ERR-2079 Firewall Security error |
| 2019-10-30 | MySQL JDBC driver version 8.0.16 or higher fails to connect to MemSQL | A connection to MemSQL will fail due to an exception when newer (i.e. 8.0.16) versions of the MySQL Connector/J driver are used. |
| 2019-10-29 | Mysterious report execution record showing up in the Audit database which matches no executions in the environment. | When looking in the audit database the following report execution records show up periodically, but neither the reports nor the 'warmup' folder exist./ content / folder [@ name = 'warmup'] / report [@ name = 'ListReport']/ content / folder [@ name = 'warmup'] / report [@ name = 'PgsBarChart']/ content / folder [@ name = 'warmup'] / report [@ name = 'CrosstabReport']The model shown is as follows./ content / folder [@ name = 'Samples'] / folder [@ name = 'Models'] / package [@ name = 'GO Sales (query)'] / mod |
| 2019-10-25 | Cognos Analytics cannot create the connection with the Oracle Database Server: XQE-GEN-0002 An unexpected exception occurred: oracle.dms.console.DMSConsole | Cognos Analytics failed to create the Data server connection with the Oracle database with an error XQE-GEN-0002 An unexpected exception occurred: oracle.dms.console.DMSConsole |
| 2019-10-25 | Metadata not available when trying to create a value prompt against a Planning Analytics-based data module | Using Report Authoring against a data module based on a Planning Analytics cube.When creating a value prompt, in the Create Filter dialog, clicking on the ellipses for the Package item field causes the following Choose package item dialog window to containMetadata not availableAfter cancelling, the dimensions appear but clicking on them has no effect. |
| 2019-10-24 | UDA-SQL-0236 Left Table attribute is not a business key Error when running a Report | Report contains complex Query structure including multiple Queries being joined and included in a Union of 6 Queries. When running the report in the background, via schedule or sending as email report fails with error:RQP-DEF-0177An error occurred while performing operation 'sqlOpenResult' status='-237'.UDA-SQL-0236 Left Table attribute is not a business key. |
| 2019-10-24 | Excel 2007 output exports 65,536 rows per Worksheet | When exporting a list report to Excel 2007 format, the output is exported to multiple Worksheets after 65,536 rows. How can this limit be changed to allow all rows exported to a single Worksheet? |
| 2019-10-24 | ANS-MES-0005 error when trying to open an analysis studio report | Users reported that they got the ANS-MES-0005 error when they tried to open an analysis studio report. The users with System Administrator role do not have this problem. |
| 2019-10-23 | 'The IBM Cognos gateway is unable to connect to the IBM Cognos BI server' when selecting a datasource connection | After SSL has been enabled in the gateway Apache web server, users are unable to run reports with multiple datasource connections.When selecting a connection in the prompt and clicking OK the following message is shown:'The IBM Cognos gateway is unable to connect to the IBM Cognos BI server'The same error message is shown when changing a datasource signon. |
| 2019-10-23 | How to find out the last published timestamp for FM model package from Cognos Analytics | This documents describes how to display the last published timestamp for FM model package |
| 2019-10-21 | Cross Site Scripting (XSS) filtering in Cognos BI and Cognos Analytics | How to enable/disable Cross Site Scripting (XSS) filtering in Cognos Analytics (or Cognos BI) ? |
| 2019-10-21 | DB2 SQL exception for cast and substring combination in report | A combination of cast and substring function fails with com.ibm.db2.jcc.am.SqlSyntaxErrorException on DB2.This happens first after the migration from IBM Cognos Business Intelligence 10.2.2 to IBM Cognos Analytics 11.0 or 11.1, or after the migration from Compatible Query Mode to Dynamic Query Mode.Example expression in a report:cast(substring([Audit].[COGIPF_RUNREPORT].[COGIPF_REPORTPATH]; 24; 1) || substring([Audit].[COGIPF_RUNREPORT].[COGIPF_REPORTPATH]; 26; 4) as decimal(5)) |
| 2019-10-21 | Report againt DB2 does not finish | A report with an if-then-else or case-when expression does never finish. |
| 2019-10-18 | After doing an import Framework Manager has a second Data Source with the same name but with a number appended to the name | When importing new data into a Framework Manager model by running the Metadata Wizard, a new Data Source appears with the same name as an existing Data Source in the model but with a number appended to the end of it. Why does this occur? |
| 2019-10-18 | Attempt to run report from a specific package: The latest package information could not be loaded | Any attempt to run an existing report or create a new report against the package fails with…The latest package information could not be loaded. The package this report is referencing may no longer exist. Package metadata is required for proper operation of the user interface. Certain elements of the report definition may not be viewable or editable.The package was upgraded from an earlier release of the product. |
| 2019-10-17 | After installing Cognos Analytics for MS office , IBM Add on tab still does not display in Word or Excel | How to make sure load Behavior as Load at Startup in Cognos Analytics for MS office in "COM Add-ins" when you open Excel or Word each time. After installing Cognos Analytics for ms office, IBM tab does not show in Word or Excel. You may try to add "COM ADD-ins with IBM Framework for Office" each time. But once you close Word or Excel, you are no longer to see IBM tab again. |
| 2019-10-17 | Importing certificate from an SSL enabled website to Cognos Analytics | Images sourced from an SSL enabled website are not rendered when report is executed as PDF or an Active Report.While images are rendered as expected in Normal Report. |
| 2019-10-15 | Data Set Security apply when consuming reports? | If a user with permissions to see all the data creates a Data Set from a package that has data security applied and then populates it with data will users who do not have the same level of data permissions see some data that they shouldn't? That is, does data security apply to Data Sets when consuming? |
| 2019-10-15 | Aggregate advisor in Dynamic Query Analyser fails: javax.xml.soap.SOAPException: The server did something wrong | Running aggregate advisor in Dynamic Query Analyzer fails with javax.xml.soap.SOAPException: The server did something wrong |
| 2019-10-14 | Error issued "Unable to set the property for class (package) property (8)…" when using a Framework Manager package for report authoring | We have an older Framework Manager model that has some Impromptu properties. We published the package for this model into Cognos Analytics 11. When we go to report authoring and use this package as the source, we get this error:"Unable to set the property for class (package) property (8). Specified type (String). Verify the metadata definition in classd.csv file." |
| 2019-10-14 | "PKI entry not found" when importing a signed certificate using ThirdPartyCertificateTool.bat | When you try to use the tool ThirdPartyCertificateTool.bat to import a certificate signed by a Certificate Authority (CA), you receive the following error : "PKI entry not found" |
| 2019-10-11 | Clicking on the down-arrow of an item in a context filter of a report fails with CM-REQ-4158 | The scenario is as follows…1. create a datasource of type IBM Planning Analytics2. in the Connection screen, set the Allow web-based modeling option3. create a Data server connection and point it to a PA cube and create a data module4. create a new report based on the data module, drag a member into the context filter5. click on the down-arrow of the context filter item, it fails with…The search path "name" is invalid. An object may contain invalid syntax, or an unsupported character, or the user accoun |
| 2019-10-09 | XQE-GEN-0036 Unsupported datatype error occurs in Framework Manager when testing or validating PostgreSQL objects which contains parameters of type refcursor. | Attempting to test or validate a user-defined function or stored procedure in PostgreSQL will fail if the PostgreSQL object uses a PostgrSQL refcursor type.The same issue can occur in other supported database products that are based on PostgreSQL. |
| 2019-10-08 | Getting 'CNC-MON-0041 It may not be possible to re-run this task, please do a new run. ' when trying to rerun a failed scheduled report | Reports are failing when an administrator attempts to "rerun" them. The following error messages are shown:CNC-MON-0041 It may not be possible to re-run this task, please do a new run. CNC-MON-0018 The restart failed. |
| 2019-10-04 | Cannot View Report Output and Missing Locale Settings in My Preferences | *** Note: This only applies to releases up to 11.0.3 ***When trying to view saved report output in Cognos 11 in the View Versions pane, clicking on the timestamp to expand the report output versions does not do anything. The locale settings (timezone, language, etc) in My Preferences appears blank. |
| 2019-10-03 | How to add an additional column to and existing data module | How do we add an additional column to an existing data module in Cognos Analytics 11.1.3? |
| 2019-10-03 | Metadata wizard hangs when pulling back the data sources in an upgraded model | When working with an existing model, we are seeing the metadata wizard hang when trying to pull back the data sources. |
| 2019-09-30 | Past activities showing blank output even though report execution completes successfully. | After running a report interactively and trying to view it in Past Activities under IBM Cognos Administration->Status , it shows a blank output. |
| 2019-09-27 | Unable to display multiple data containers on the same HTML page | Unable to display multiple data containers on the same HTML page in Cognos. Even after adjusting the rows per page for each container, only one of the containers shows on the first page. |
| 2019-09-26 | Import error : BMT-IMP-0002 Failed to execute metadata request. invalidDiverlocation | The following error is issued in Framework Manager when we attempt to select a data source in the Metadata Wizard in a Dynamic mode model.BMT-IMP-0002 Failed to execute metadata request. invalidDiverlocation |
| 2019-09-25 | Cognos Audit Database unable to store a large number of parameter values | After implementing the solution for logging Selected Report Parameters in the Audit Database: https://www.ibm.com/support/pages/logging-selected-report-parameters-audit-dbData is truncated in the Audit tables for reports containing a very large amount of parameter values. (300+ values) |
| 2019-09-22 | My content and Team content do not render correctly via the gateway URL | With a clean installation of Cognos Analytics on RHEL, clicking on My content or Team content results in a corrupted display. The issue does not occur when using the dispatcher URL |
| 2019-09-19 | Amazon Redshift JDBC driver does not return column metadata for user defined functions | When a user attempts to import the definition of a user-defined function in Amazon Redshift into Framework Manager no column information is retrieved. |
| 2019-09-13 | Copy of: Data Modules showing General Exception errors | When creating a new Data Modules with use SQL to create the table, you get an generic error. What should appear is that you are using a specific data server or package with the path to the object. DM_error.JPG |
| 2019-09-12 | Attempt to load Dynamic Cube calculated measures on Cognos Analytics 11.0.7 dashboards fails: ‘We can’t load this visualization’. | In Cognos Analytics 11.0.7, dragging a dynamic cube calculated measure to a dashboard gives the following error: 'We can't load this visualization'. However, the same calculated measure works as expected on reports. |
| 2019-09-12 | IBM Cognos Analytics – How to setup Google BigQuery JDBC data server connection (with SSL) | Does Cognos Analytics support Google BigQuery with SSL?What drivers should I use?What type of authentication is supported in Cognos?What is the proper JDBC url format? |
| 2019-09-11 | Metadata Provider Error "XQE-GEN-0018 Query Service internal error has occurred" when creat DQM package on PA 2.0.x datasource within Cognos Analytics 11.x | Create a DQM package using PA 2.0.x datasource within Cognos Analytics 11.x release using metadata wizard on an IBM Planning Analytics REST API datasource. Select the cube check box and click 'Next' button throws the error below – AxisFault faultCode: Client faultSubcode: faultString: Metadata Provider Error faultActor: faultNode: faultDetail: {http://developer.cognos.com/schemas/bibus/3/}exception:<ns1:severity>Error</ns1:sever |
| 2019-09-09 | New Cognos Analytics users receive error: Invalid login response | After an upgrade from Cognos BI 10.2.2 to Cognos Analytics 11.0.x, users that had not logged into Cognos BI 10.2.2 previously encounter error when logging into Cognos:Invalid login response |
| 2019-09-06 | Delete icon missing from context menu on Cognos Analytics home perspective | When on the Cognos Analytics home perspective (perspective=home), the "Delete" option is missing from the context menu on objects (eg folders, reports, etc). On other perspectives such as classicviewer, dashboard, etc, the Delete option is still present. |
| 2019-09-06 | Cognos Load Balancing Modes explained | This document clarifies the difference between the available load balancing methods |
| 2019-09-06 | X-Axis values are not displayed if repeater is used in dashboarding | The x-axis labels are not displayed when Repeat (column) is used to display a chart for each value. |
| 2019-09-05 | XQE-PLN-0153 Found a comparison expression which is invalid in its context | When running a report with a newly create data-item you get an error as follows:XQE-PLN-0153 Found a comparison expression which is invalid in its contextThe data-item within the query validates successfully while creating the report. |
| 2019-08-29 | Java null pointer exception while using Informix JDBC driver version 4.50 and large character data types | A Java Null Pointer exception may occur while using the Informix JDBC driver and large character data types. |
| 2019-08-28 | Cognos gateway url throws error "The IBM Cognos gateway is unable to connect to the IBM Cognos BI server. The server may be unavailable or the gateway may not be correctly configured. Try again or contact your administrator. " | Cognos gateway url not working after server patch activity, although dispatcher and cm url work fine. Error message encountered :The IBM Cognos gateway is unable to connect to the IBM Cognos BI server. The server may be unavailable or the gateway may not be correctly configured. Try again or contact your administrator. |
| 2019-08-28 | Vertica data source connection show XQE-JDB-0004 A problem occurred finding the driver class "com.vertica.jdbc.Driver | Vertica driver may have version issue or does not support your up to date vertica version.You will need vertica-jdbc-9.2.1-0.jar file and you can download from vertica website.https://www.vertica.com/download/vertica/client-drivers/ |
| 2019-08-28 | Cognos Analytics data source connection with Google BIgQuery, user is getting Invalid JWT: Token must be a short-lived token (60 minutes) and in a reasonable timeframe | How to fix Invalid JWT: Token must be a short-lived token (60 minutes) and in a reasonable timeframe when user is testing Cognos Analytics with Google BigQuery.XQE-DS-0006 Unable to logon to the data source.[Simba][BigQueryJDBCDriver](100004) HttpTransport IO error : 400 Bad Request{ "error" : "invalid_grant", "error_description" : "Invalid JWT: Token must be a short-lived token (60 minutes) and in a reasonable timeframe. Check your iat and exp values and use a clock with skew to account fo |
| 2019-08-27 | Images in reports do not appear in PDF format | Images are referenced in Cognos Reports using a Windows Network Share path.Example: '\\servername\sharefolder\image.jpg'When report is run interactively in HTML format the images appear correctly. When the report is run in PDF format in the background the images do not appear in the PDF output. |
| 2019-08-20 | scriptable report error when running Cognos sample 'Global Sales' report | when running the sample report Global Sales from the Team Content>Samples>Reports folder , the following pop-up error appears:scriptable report errorModule:/bi/samples/js/FilterPanel/HideShowFilter.jsDescription:Failed to load module.scripterror/bi/samples/js/FilterPanel/HideShowFilter.js |
| 2019-08-16 | Re-install CA 11.1.R3 after uninstall 11.0.13 EASY install. Getting an error 'Easy Install is not allowed Informix is already installed on your system. Please select a different type of install." | Informix is already installed on your system that you cannot install twice or some registry key for infomix installation is still exist in Window system after uninstall Cognos Analytics Easy Installation. |
| 2019-08-15 | Getting "RSV-BBP-0028 , The secondary request failed. The requested session does not exist and the secondary request does not contain enough information to recreate the session. Contact your Administrator." when running a report with a prompt interactive | Getting "RSV-BBP-0028, The secondary request failed. The requested session does not exist and the secondary request does not contain enough information to recreate the session. Contact your Administrator." when running a report with a prompt interactively after upgrading to Cognos Analytics 11.x.x |
| 2019-08-06 | Cognos Analytics 11.x.x Framework Manager unable to connect with Microsoft SQL Server (OLE DB), DSN test failed | Microsoft SQL Server 2005 and 2008 Native Clients, and OLE DB (connection type OL and Provider=SQLNCLI or SQLNCLI10) Older versions of the Microsoft SQL Server client libraries are no longer supported ( https://msdn.microsoft.com/en-us/library/cc280510.aspx). In Cognos 10.2.x Data source connections, you can select "Type: Microsoft SQL Server (OLE DB) However Cognos Analytics (11.x) is no longer support for Microsoft SQL Server (OLE DB), so you have to change OLE DB to ODBC or |
| 2019-08-06 | Cognos Analytics 11.x errors "DPR-ERR-2002 Unable to execute the request because there were no connections to the process available within the configured time limit" when run CQM Reports in Windows | When attempting to execute Cognos Analytics 11.x CQM report interactively or in the background on a Windows ® server, encounter the error below -"DPR-ERR-2002 Unable to execute the request because there were no connections to the process available within the configured time limit".Issue affects execution of All CQM reports.Restart of Cognos Analytics 11.x services does not resolve the issue.Microsoft, Windows, Windows NT, and the Windows logo are trademarks of Microsoft Corporation in the United States, oth |
| 2019-08-06 | IBM COGNOS FOR MICROSOFT OFFICE 11 CONNECTION USING OFFICE 2016 EXCEL™ , POWERPOINT ™ , WORD ™ LOGIN BLANK PAGE POST WINDOW ®10 BUILD 1809 UPDATE | Following Microsoft ® Windows 10 OS Build 1803 or higher update with Microsoft Office 365 Build 1808. Access IBM Cognos for Microsoft Office 11 and connection to gateway URI with Microsoft ® Office 365 Excel™, PowerPoint™, or Word ™ 2016.Observe a blank page with no details for IBM Cognos login page with Namespace, User-ID, and Password fields.Expect to observe a COM pop-up window within Microsoft ® Office Excel™, PowerPoint™, Word™ 2016 for IBM Cognos Analytics 11 login page with Namespace, User-ID, and Pa |
| 2019-08-05 | Error connecting to the database, some services may not work properly.The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "SQL Server did not return a response. TLS 1.2 Upgrade | After upgrading TLS version to TLS 1.2 Cognos services fail to start with the following error :StartService LogService FAILED Log Server Database error <parameters><item name="DB URL">jdbc:sqlserver://XXX:1433;databaseName=cognos11_audit_QA]]></item><item name="DB Error">The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: "S |
| 2019-08-05 | Data module not showing data from data server: Could not load grid data | Creating a new Data Module from a Data Server connection will not load theGgrid data.The Data Server connection tests successful and the schema can be loaded. In the Data Module all tables for the connection get displayed. |
| 2019-08-01 | "ANS-MES-0005 An unexpected error occurred. If the problem continues, undo your action or close and re-open your Web browser window." when access the TM1/PA package in Analysis Studio | "ANS-MES-0005 An unexpected error occurred. If the problem continues, undo your action or close and re-open your Web browser window." when access the TM1/PA package in Analysis StudioAll other packages open fine Analysis Studio and also get same error in all the browsers when using TM1/PA package. |
| 2019-07-29 | RSV-VAL-0010 Failed to load the report specification. XQE-PLN-0098 The vendor specific function "X" is not supported. | RSV-VAL-0010 Failed to load the report specification. XQE-PLN-0098 The vendor specific function "X" is not supported. Where X could be any of the following functions:a. to_charb. chrc. nvld. instr |
| 2019-07-26 | Email options in jobs become corrupted | You may experience issues with the email options in jobs in the following two scenarios:Scenario 1You performed all of these steps:1)You created jobs with email options in a Cognos Analytics release earlier than 11.1.1.2)You upgraded to Cognos Analytics 11.1.1, 11.1.2, or 11.1.3.3)You modified the email options for the jobs you created in step 1.Scenario 2You performed all of these steps:1)You created jobs with email options in Cognos Analytics 11.1.1, 11.1.2, or 11.1.3.2)You upgraded to Cognos Analytics 11 |
| 2019-07-25 | Certain phrases do not return any meaningful information when entered into the Assistant | When entering certain search terms into the Exploration or Dashboard Assistance, it is unable to find the relevant information from the content.The following search terms find the information and bring in the California website visits data module from Team content > Samples > Datasum website visits by citysum of website visits by citymin website visits by citymin of website visits by citymax website visits by citymaximum website visits by citymax of website visits by citymaximum of website visits by c |
| 2019-07-25 | Resolve – XQE-DAT-0001 Data source adapter error: com.sap.db.jdbc.exceptions.JDBCDriverException | Using SAP HANA Datasource via DQM results in XQE-DAT-0001 Data source adapter error: com.sap.db.jdbc.exceptions.JDBCDriverException: SAP DBTech JDBC: [258]: insufficient privilege: Detailed info for this error can be found with guid 'xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx'Testing the database works okay. |
| 2019-07-25 | HOWTO: How to setup OpenID Connect Namespace with ADFS | What steps are required to setup an OpenID Connect Namespace using ADFS (Active Directory Federation Services)? |
| 2019-07-24 | Unable to connect to MSSQLServer using JDBC Data Source | Unable to connect to MSSQLServer using JDBC Datasource SQL server driver has been placed in the drivers directory. Testing the connection generates the error message: XQE-DS-0006 Unable to logon to the data source. The driver could not establish a secure connection to SQL Server by using Secure Sockets Layer (SSL) encryption. Error: SQL Server did not return a response. The connection has been closed. |
| 2019-07-23 | Installing via Linux X-Windows Installer yields "Graphical installers are not supported by the VM. The console mode will be used instead" | Cannot install via the X-Windows Installer on Linux when attempting to run the Cognos 11.x installer.You are provided with the error message of:Graphical installers are not supported by the VM. The console mode will be used instead… |
| 2019-07-19 | Full export of Content Store caused CM-REQ-4313 CM-SYS-5003 Errors | Full export of Content Store caused following errors.- CM-REQ-4313 An error occurred during an export operation- CM-SYS-5001 A Content Manager internal error occurred |
| 2019-07-18 | Can you see SAP BW's Advanced Data Store Objects (aDSOs) and/or Data Store Objects (DSOs) in Framework Manager? | When establishing a data source (SAP BW) connection to IBM Cognos Framework Manager, a user cannot see Advanced Data Store Objects (aDSOs) and/or Data Store Objects (DSOs) in Project Viewer. A user has granted permissions but can only see Composite Provider(InfoCube). Is there a way to see aDSOs and DSOs in Framework Manager? |
| 2019-07-12 | Subscriptions are not shown in My schedules and subscriptions | Users are unable to see subscriptions in the My schedules and subscriptions page. |
| 2019-07-09 | Could not find or load main class Trigger when executing trigger.bat from a SQL Server Job | When attempting to execute a SQL Server Job with a trigger.bat call, an error message is returned.Could not find or load main class Trigger |
| 2019-07-08 | Cognos Analytics and Planning Analytics Integration | What are the steps to integrate Cognos Analytics 11 and Planning Analytics on Local 2.0.x and how can I resolve common scenarios during the integration? |
| 2019-07-08 | Non-administrator users are unable to "Load Metadata" for a Cognos data server connection | Even though non adminstrator users have the option to load metadata for a data server connection, , when attempting to do this for a data server connection.they receive the following error message: MSR-GEN-0006 Internal error trying post base module for: "dataSource=great_outdoors_sales, dataSourceConnection=great_outdoors_sales, dataSourceSchema=GOSALES/gosales". In this example the sample great_outdoors_sales data server connection GOSALES schema is being loaded. |
| 2019-07-02 | How to change default number of visible items in Analysis Studio | This document describes how to change default number of visible items in Analysis Studio. |
| 2019-07-02 | Easy Install presents an "Unable to set up SSO URL" error if the host machine name contains an underscore ('_') | After performing a Cognos Analytics 11.x easy install on a machine which includes a non-RFC character in the hostname (specifically, an underscore), you will experience the following error when accessing the Cognos Analytics URI"CA Initialization Informationunable to set up SSO URL"It is impossible to log in to Cognos Analytics |
| 2019-07-01 | RSV-SRV-0040 and CCLAssertError:0:Fatal: CCL_ASSERT_NAMED(authoredReport.getModificationTime(), "RSReportSpecCache::getKey() can only be called with valid modificationTime object.") when running report view | Getting the following error message when running a report view:RSV-SRV-0040 The report server encountered an internal error. Check additional information associated with this error message. If cause of problem cannot be ascertained, increase the logging level in the IBM Cognos administration tool and reproduce the conditions that caused the error. If the problem persists, see the problem determination information on the IBM Cognos Support Portal page at http://www-947.ibm.com/support |
| 2019-06-28 | HTTP 404 after Drill Through | After migrating from IBM Cognos Business Intelligence 10 to IBM Cognos Analytics 11.1 a report that is executed via Drill Through link does not run. Instead a HTTP 404 error is displayed. The source report is executed via a link, that is send in a mail.If the source report is executed from within Team Content, the target report executes fine. |
| 2019-06-28 | Client session expired due to more than 30000s of inactivity | Intermittent error while running the report pulling data from Cloudera Impala 2.5 :"XQE-DAT-0001 Data source adapter error: java.sql.SQLException: [Simba][ImpalaJDBCDriver](500051) ERROR processing query/statement. Error Code: 0, SQL state: TStatus(statusCode:ERROR_STATUS, sqlState:HY000, errorMessage:Client session expired due to more than 30000s of inactivity " |
| 2019-06-27 | Errors AAA-AUT-0013 and CM-REQ-4159 in a distributed environment | In a distributed environment where the Content Manager component and the Application Tiers components are installed in separate machines, users cannot login using one Dispatcher's URI like: http://dis-server:9300/bi/v1/disp |
| 2019-06-25 | Context root not found with CFG-ERR-0106 | Administrator launches "Cognos Configuration" and clicks "Start". Administrator clicks 'Details'. After a while an error appears. |
| 2019-06-21 | Values are not shown in 11.1 stack bar visualization | In a stack bar visualization the property ''Show values' is set to True. Size of the visualization is changed from the default, height is set to a smaller number, 150 px in this case. Values are not shown in the visualization in the report output. Values are shown if height is increased. |
| 2019-06-19 | Dispatchers Can't Connect To Failover Content Manager When Primary Content Manager Is Turned Off | When the primary CM is started first, all other dispatchers and CM are able to start and work properly.When the failover CM is started first, the dispatchers are not able to connect to the CM.Error Received: "CAM-CRP-1315 Current configuration points to a different Trust Domain than originally configured". |
| 2019-06-18 | Cognos page doesn't load without trailing '/' in URL | After setting up IIS, Users can reach Cognos on the urlshttp://<server-name>/cognos/bi/ andhttp://<server-name>/cognos/but can not reach Cognos onhttp://<server-name>/cognos/bi |
| 2019-06-18 | COGIPF_HOST_IPADDR recorded as 127.0.1.1 for records in multiple Audit Database Tables | The COGIPF_HOST_IPADDR is recorded as 127.0.1.1 for records in the COGIPF_RUNREPORT audit table or other audit database tables. |
| 2019-06-18 | Finish button does not work in the Capture prompt window | When migrating from 10.1.x or 10.2.x to 11.0.x or 11.1.x version, if you have reports with mandatory prompt you need to capture the prompt values in IBM Cognos LifeCycle Manger.For each report that requires prompt values, click the Prompts required link, an then, in the Capture prompt window, select the prompt values that you want, but the finish button does not work and none action is possible. |
| 2019-06-13 | How to display current date output format as YYYYMMDD in Report (Data source connection as SQL server) | This documents describes how to display date format as YYYYMMDD in Report ? |
| 2019-06-12 | CFG-ERR-0106 IBM Cognos configuration did not receive a response from the IBM Cognos Service in the time allotted | Cognos services take too long to start. At the end of the startup processes, the following error message is shown in Cognos configuration: "CFG-ERR-0106 IBM Cognos configuration did not receive a response from the IBM Cognos Service in the time allotted" (see screenshot) |
| 2019-06-12 | Is SSAS Tabular Mode supported for Cognos Analytics? | Is SSAS Tabular Mode supported? |
| 2019-06-06 | Not all available packages are listed when creating a data module | When creating a data module and searching for available packages, not all packages are returned |
| 2019-06-05 | Running ThirdPartyCertificateTool to create csr returns Help menu | Attempting to run the following command using the ThirdPartyCertificateTool to generate csr displays the Help menu.ThirdPartyCertificateTool.bat -c -e -d "CN=abc,ou=support,c=US" -r encryptRequest.csr -p NoPassWordSet |
| 2019-06-04 | Search feature does not work as expected it terms of exact match result | Using the Search feature in Cognos 11.0.13 FP1 does not work as one might expect. It probably find the exact object but on top many others. On the other side it might not find the object but some others that are just similar. |
| 2019-06-03 | Legacy Studios and Admin Console not rendering properly when using Apache 2.4 | When Cognos Analytics is configured to use Apache 2.4 as the web server, the Administration Console and Legacy Studios (such as Query Studio and Event Studio) do not render properly. There will be missing images, styling and the buttons will not work. |
| 2019-05-30 | "Cannot create Account object" after logging in to ADFS OIDC namespace | After logging in to an ADFS namespace and being redirected back to Cognos, the authentication fails with the following error: Cannot create Account object |
| 2019-05-30 | TR3801 IBM Cognos Data Server error fetching .mdp sub-files for PowerCube | Error occurs at the and of cube build following CUBE UPDATE and CUBE COMMIT steps:(TR3801) IBM Cognos Data Server error fetching .mdp sub-files for PowerCube 'Powercube_Name'(PDS-PCT-0041 PowerPlay Data Server cannot read the data cache. The version information may be missing. (Open Data Cache)). |
| 2019-05-28 | Cognos will not start after Linux patch error: AAA-LPS-0005 Unable to communicate with legacy namespace server, it may have become unavailable. Please try again later. | This document addresses an issue seen when logging into Cognos after patching Linux servers where Cognos will not go past the login page after selecting the LDAP namespace and typing in credentials.The error present is AAA-LPS-0005 Unable to communicate with legacy namespace server, it may have become unavailable. Please try again later. |
| 2019-05-28 | Two out of four report servers fail to send report output to email: CNC-SDS-0410 CNC-SDS-0335 (Write failed) | There are four report servers and, sometimes, reports fail on only two report servers with the following errors…CNC-SDS-0410 CNC-SDS-0335 "send command to SMTP host"CNC-SDS-0410 CNC-SDS-0335 "A system call received a parameter that is not valid"CNC-SDS-0335 Error returned from SMTP Server. The error message was: [A system call received a parameter that is not valid. (Write failed)]. The message could not be sent. |
| 2019-05-28 | Testing a datasource fails with Proxy Error | Testing a datasource in Administration Console fails with Proxy Error The proxy server received an invalid response from an upstream server. The proxy server could not handle the request POST /ibmcognos/bi/v1/disp. Reason: Error reading from remote server |
| 2019-05-24 | OLAP connection to Microsoft SSAS 2012 fails: XOD-CON-0001 | This document addresses the issue whereby, after an upgrade to Cognos, the OLAP connection for Microsoft SSAS cubes fail with the error message…XOD-CON-0001 Failed to connect to the OLE DB provider (Microsoft Analysis Services 2012) and server (<servername>). The data provider returned and error message "CCLAsserError: CCL_ASSERT(NULL!=m_pIDBInitialize);". |
| 2019-05-23 | "CFG-ERR-0106 IBM Cognos Configuration did not receive a response…" when trying to start 'IBM Cognos' service, caused by corruption inside 'workarea' folder | I.T. administrator launches the Cognos Analytics (CA) program 'Cognos Configuration'. Administrator clicks 'start' icon. The service begins its routine to start the service.However, very little information appears on the screen. After a long time (approximately 15 minutes) an error appears. |
| 2019-05-23 | Swedish postcodes don't show on a map visualization in Cognos Analytics | When mapping Swedish postcodes, they will not show in the map despite it being a 5-digit number. |
| 2019-05-21 | Drill Through from Dashboard to Report works only on first attempt | When you drill through from a dashboard to a detailed report, you notice that the drill through only works on first attempt.After returning to the dashboard and trying to drill through again, the drill through does not work, as well as the cognos environment itself. The 'Team Content' folder does not show again. The whole session seems to be lost. |
| 2019-05-21 | Search in Cognos Analytics shows duplicate, hidden and renamed results | When searching for reports in Cognos Analytics, the Search tool will show duplicate, hidden or old objects names. |
| 2019-05-21 | Clear query cache fail in distributed installation | In a distributed install consisting of multiple dispatcher on multiple server , Clear query cache from Manage>Administration console>Configuration>Query Service Caching fails with errorCommand execution failed for server group(s) : Default Server Group. |
| 2019-05-21 | Under Administration Console => Status => System => the services of Dispatcher are shown in Unavailable state | In a distributed install consisting of multiple dispatcher on multiple server , the Manage>Administration Console>Status => System show various or all services as with status Unavailable |
| 2019-05-20 | BMT-MDC-0001 CST-AOM-0001 The specified value 'canUseExploration' is not a valid enumeration value. | When publishing a package the following error occursBMT-MDC-0001 Unable to publish.CST-AOM-0001 The specified value 'canUseExploration' is not a valid enumeration value. |
| 2019-05-17 | Linking from a Check Box Group of an Active report fails: ReferenceError: "_O7L" error at _DS6.FL6 | Linking from a Check Box Group of an Active report fails when following these steps… 1. change the report to Active report 2. drag a Check box group into the work area 3. drag a second Check box group into the work area 4. select the first Check box group and Create a new connection 5. in the Active Report Variable box, click on Select default values… 6. under Variable Values Source, click on Select values and the error appears… ReferenceError: "_O7L" is undefined (or Q7L) |
| 2019-05-16 | All Dynamic Cubes are in unknown state but accessible by Reports | All Dynamic Cubes are in state unknown and controls to start and stop the Cubes are not available. |
| 2019-05-16 | How to redirect users after log off with Cognos Analytics 11.1+ | With SSO (Single Sign On) enabled on a Cognos gateway, users are unable to log off. As soon as they do so, SSO re-authenticates them back into the Cognos portal. |
| 2019-05-14 | XQE-GEN-0002 An unexpected exception occurred: com.teradata.tdgss.jtdgss.TdgssManager (initialization failure): Nullpointer exception. | Testing Teredata JDBC connection with Cognos Analytics throws the following error XQE-GEN-0002 An unexpected exception occurred: com.teradata.tdgss.jtdgss.TdgssManager (initialization failure): Nullpointer exception. |
| 2019-05-14 | Unable to add a link in the body of email in Event Studio | Unable to Validate and email link in the email body in Event Studio.Validating the event throws the following exception :PRS-TRS-0906 The "VALIDATE" transform instruction could not validate the given XML content.org.xml.sax.SAXParseException : cvc-complex-type.2.4.a: Invalid content was found starting with element 'A'. One of '{B, BLOCKQUOTE, BR, CODE, DIR, DIV, EM, FONT, H1, H2, H3, H4, H5, H6, HR, I, LI, META, OL, P, PRE, SPAN, STRIKE, S, STRONG, STYLE, TABLE, TBODY, TD, TEXTAREA, TH, THEAD, TR, U, UL}' i |
| 2019-05-14 | Creating a new Distribution List fails with "We're sorry, an unknown error occurred." | Using Cognos Analytics 11.1 R1 and invoking via the gateway, after having entered the name of a new distribution list and selecting at least one member, the error"We're sorry, an unknown error occurred."appears on clicking the Create button. |
| 2019-05-14 | Data items missing when report is used as template | When a report is used as report template, data items get removed from report. |
| 2019-05-14 | How to regenerate cryptographic keys on a standalone Framework Manager or Transformer machine | How to regenerate cryptographic keys on a standalone Framework Manager or Transformer machine |
| 2019-05-14 | Levels from a PowerPlay dimension were no longer visible in any studios | When reporting from a PowerPlay cube using different studios, levels of a specific dimension do not appear. |
| 2019-05-10 | Intermittent error when running Dynamic Cube reports: XRP-ERR-0004 | A dynamic cube is set up which is added to one or more query service instances in a multi-server environment, but not all of them. Package routing is enabled and configured correctly to only route requests for that dynamic cube package to servers which have the cube running. Despite that, when executing the report intermittently an error is received indicating the request went to a server where the cube is not running:XRP-ERR-0004 The Dynamic Cube "<name of cube>" either does not exist or |
| 2019-05-10 | Custom topic error "Topic is invalid. Topic name can only contain the characters [a-z, A-Z, 0-9, '_']" | This document addresses the issue when uploading a custom topic to run a diagnostic logging trace in Cognos Analytics, the error,Topic is invalid. Topic name can only contain the characters [a-z, A-Z, 0-9, '_'] is thrown. |
| 2019-05-10 | Multiple reports hang | Running large reports start well but begin to hang and java heap errors can be seen in the XQE logs located in the <install_dir>/logs/XQE. |
| 2019-05-10 | MS SQL Server 2016 JDBC data source set up | Encountering error 'XQE-DS-0006 Unable to logon to the data source' when creating JDBC connection to MS SQL Server 2016 when only TLS 1.2 protocol is enabled. |
| 2019-05-07 | Audit data not getting logged into Audit database | In the Cognos environment, the audit data is not logged into the Audit database. Audit database is in Oracle and the tables do have write permissions. Test connection to the Audit Database is successful. |
| 2019-05-07 | User is Unable to Log into Transformer | User is unable to open a model in Transformer |
| 2019-05-06 | Error CM-REQ-4127 An error occurred during a copy operation when copying a report from My Content to Team Content | When users try to copy a report or a report view from My Content to Team Content, they get these errors: CM-REQ-4127 An error occurred during a copy operation. CAF-WRN-2082 An error has occurred. Contact the administrator. |
| 2019-05-01 | Cognos Audit and Logging does not work | When the service is running, Cognos does not log any information in the Audit database tables even when the database tests OK. An error message seen in the logs and in the details of startup:StartService LogService Failed Log Server socket error <parameters><item name="Port"><![CDATA[XXXX]]></item><item name="Error"><![CDATA[Address already in use: Cannot bind]]></item></paramet |
| 2019-04-29 | How to hide the Cancel button on the Your Report is Running Dialog | This article describes how to hide the Cancel button on the Your Report is Running dialog. This has been tested on Cognos Analytics version 11.0.13. The technique only works for reports running in the Classic Viewer i.e. those which have the report property "Run with full interactivity" set to "no". As of the time of this writing, there is no equivalent feature for the Interactive Viewer. |
| 2019-04-29 | Long delay (approx 10-15 mins) with a white screen, then "DPR-ERR-2002 Unable to execute the request because there were no connections…" error running Standard Report, caused by Sophos antivirus blocking BIBusTKServerMain.exe | User launches the main Controller client, and runs any standard report.The report viewer screen opens, but it contains only white/blank screen. After a long delay (approximately 10+ minutes) an error appears. |
| 2019-04-26 | Search does not return results from different locales | When using the Cognos Analytics search function, results vary depending on the locale of the user doing the search and the locale of the item that is being searched for. |
| 2019-04-26 | Dispatcher status shows as Unknown in the Administration console Scorecard | In Cognos Administration under the default scorecard view all dispatchers show up as available but when you click on the option to maximize the scorecard widget some of the application tier dispatchers show the server status as 'unknown'.From this console we cannot determine if these dispatchers are working as the status is 'unknown' and the 'number of requests processed' is zero but the services all started sucessfully. |
| 2019-04-26 | Cannot open notebooks in dashboards after deployment | When you open a dashboard that was imported in a deployment, notebooks in the dashboard cannot be opened. |
| 2019-04-24 | How to write a model file from a package. | How can a model file be written to the file system for a specific package. |
| 2019-04-24 | Existing Event Studio Agents hang and fail to open / loading | When existing events are migrated from one server to another, the event will fail to open/load when a user wants to edit themThe Studio will launch and the loading screen freezes at about 40% and the studio never fully opens |
| 2019-04-24 | JRE libraries are missing or not compatible | When executing the Cognos installer on a Linux,Aix server the installer fails to run the following error:Preparing to install…Extracting the JRE from the installer archive…Unpacking the JRE…Extracting the installation resources from the installer archive…Configuring the installer for this system's environment…Launching installer…JRE libraries are missing or not compatible….Exiting…." |
| 2019-04-24 | Unable to open Saved Output for an Active Report using Safari on a Apple iPad mobile device | Users are able to run and view Active Reports interactively when accessing Cognos Analytics 11 from iPad Safari browser however they are unable to open and view saved Active Report output. No error occurs. Nothing happens when selecting the output. |
| 2019-04-24 | Default Color Palette | Having created a global default color palette representing the company colors, is there a way to make this the default color palette for the entire environment? |
| 2019-04-24 | Purpose of mapping a Cognos group to a tenant in a multi tenancy environment? | What is the purpose of mapping a Cognos group to a tenant? |
| 2019-04-24 | List of services in the administration GUI and their corresponding logging file | Is there a full list of all the services that are present in the administration console, i.e. Batch Reporting Service and their corresponding log file? |
| 2019-04-24 | Installing additional tier components e.g. gateway to Cognos Analytics | A Cognos install consists of the content manager and application tier on a single server. The requirement now is to add the gateway tier. |
| 2019-04-24 | Content Store backup fails with CM-REQ-4313 | Previously, it was possible to do a full content export but, now, it fails with an error. |
| 2019-04-24 | Negative values are appearing on the Y-axis of a chart when no data is available | Negative values are displayed on the Y-axis of a chart when no data available even after changing the primary axis' range to manual. |
| 2019-04-24 | Performance issues in Cognos 11.0.8 | This document is to address the issue of a performance drop in 11.0.8. |
| 2019-04-16 | Casting an int into a date item fails: XQE-DAT-0001 Data source adapter: com.microsoft.sqlserver.jdbc.SQLServerExceptoin: | A calculated item in a Framework Manager model contains an expression like this…cast([Database Layer].[table].[field_name)] as date)which runs fine when tested in Framework Manager.However, once the model has been published to a report package in Cognos Analytics, attempting to run the report fails with…XQE-DAT-0001 Data source adapter: com.microsoft.sqlserver.jdbc.SQLServerExceptoin: Explicit conversion from data type int to date is not allowed |
| 2019-04-15 | How do you restrict users based on their License Roles in Cognos Analytics (versions 11.0.0 to 11.0.6) | The matrix below describes how to specify capabilities and permissions in Cognos Analytics based on the license role entitlements. For Cognos Analytics Version 11.0.7 and above please see the following technote: http://www-01.ibm.com/support/docview.wss?uid=swg21684890 For a Video Tutorial please click on the following link: https://www.youtube.com/watch?v=jfAJYXqdfkI For Cognos Business Intelligence 10 please see the following technote: http://www-01.ibm.com/support/docview.wss?uid=swg21626203 |
| 2019-04-12 | Framework Manager error accessing XML data source: UDA-SQL-0031 Unable to access the <XML_Data_Source> database. | QE-DEF-0285 The logon failed.QE-DEF-0323 The DSN(ODBC)/ServiceName is invalid. Either the DSN is missing or the host is inaccessible.RQP-DEF-0068 Unable to connect to at least one database during a multi-database attach to 1 database(s) in: <XML_Data_Source>UDA-SQL-0031 Unable to access the "test mongo_xml" database.Check that the connection parameters to the database are configured correctly.For example, ensure that the data source connection contains the signon information, such as a password, to co |
| 2019-04-04 | How to trace the JDBC driver for IBM Cognos Analytics 11 | This document describes how to activate a JDBC trace |
| 2019-04-04 | What are the differences between Schedules and Subcriptions in Cognos Analytics | This document explains the differences between Schedules and Subcriptions in Cognos Analytics. |
| 2019-04-02 | Administration Console page hangs with a blank page and ORA-02391 | When opening Administration Console, the page hangs and presented with a blank page. It also displays the messageORA-02391: exceeded simultaneous SESSIONS_PER_USER limit. |
| 2019-04-02 | Attempting to run the Cognos BI Users and Capabilities Tool for audit purposes: Java version 1.6 or higher | Trying to run the Cognos BI Users and Capabilities Tool for audit purposes, it fails withJava version 1.6 or highereven thoough JAVA 1.8 is on the machineGateway URI is specified in the tool properties |
| 2019-04-02 | A blank page appears when trying to open the Welcome page via the dispatcher URL with Google Chrome | Installing Cognos Analytics 11.0.12 over the top of version 11.0.6 results in a blank page instead of the Welcome page when accessing Cognos portal via the dispatcher URI and using Google Chrome browser |
| 2019-04-02 | The Dashboard name contained in the sample Audit package shows blank | While extracting the Audit report from the Audit package, the Dashboard name shows blank.The column in question is COGIPF_REPORTNAME from the COGIPF_RUNREPORT table |
| 2019-03-28 | CM-REQ-4314 An error occurred during an import operation. CM-REQ-4330 An error occurred while writing to a temporary file. There is not enough space on the disk | Import task fails with the following error message:CM-REQ-4314 An error occurred during an import operation. CM-REQ-4330 An error occurred while writing to a temporary file. There is not enough space on the disk |
| 2019-03-27 | Error in log file shows java.io.IOException: Process BIBusTKServerMain failed to start properly | Windows patches were applied over the weekend to the Cognos Analytics Windows servers. No reports will run now even after stopping and restarting Cognos services. In the cognosserver.log file we see an error: java.io.IOException Process BIBusTKServerMain…. failed to start properly |
| 2019-03-27 | Poor performance using Planning Analytics data server in Cognos Analytics 11.1.1 | In Cognos Analytics, when creating a Planning Analytics data server using the REST connector, if a cube contains many Subsets then users may experience poor performance when navigating cube metadata or running reports against the cube. Intermittent connection errors may be thrown when loading the metadata tree for the cube in Reporting or Dashboard, or when attempting to create a Data Module from the cube. Using a Cognos TM1 connection type does not show the same performance issues. |
| 2019-03-27 | Connection to MS SQL Server (Windows authentication) fails with IPFTEST-006 | When setting up Cognos and trying to connect to a MS SQL windows authentication database, the test fails with [ ERROR ] IPFTEST-006 Content Manager failed to connect to Database. |
| 2019-03-26 | Sporadic HAL errors after upgrade to IBM Cognos Analytics 11.0.13 | In a distributed environment sporadic popup errors are present when creating new reports, editing existing reports or creating or editing dashboards. A browser trace shows HTTP 503 response codes. |
| 2019-03-26 | Can Cognos Analytics 11.1.x be installed over the top of 11.0.x? | When upgrading from Cognos Analytics 11.0.x to Cognos Analytics 11.1, can it be installed over the top of a current installation, or does it need to be a fresh install? |
| 2019-03-25 | The report version is not supported after upgrading Cognos Analytics server | After upgrading Cognos Analytics 11.0.10 to 11.0.13 reports can not be opened or edited. |
| 2019-03-22 | Getting PF-PIP-6301 The process with name 'interaction' failed to execute when accessing My Inbox | When users try to access My Inbox they get the following error messagePF-PIP-6301 The process with name 'interaction' failed to execute |
| 2019-03-22 | The Cognos Analytics audit database is not capturing all the expected information | On checking the COGIPF_RUNREPORT table, the COGIPF_REPORTPATH and COGIPF_REPORTNAME columns are empty. |
| 2019-03-22 | Enable an SDS trace for Cognos Analytics 11.0.7+ | How to enable an SDS trace for Cognos Analytics 11.0.7+ ? |
| 2019-03-21 | Cognos "Invalid login response" when SSO Login rule is enabled | Invalid login response thrown when trying to access the login portal only when the SSO Login rule is enabled in IIS. With SSO disabled, user is brought to the login page without error. User has also followed the SSO document correctly (or used the script). |
| 2019-03-21 | How to view Run Activities and Schedules without being an Administrator | Is it possible to be able to see Run Activities and Schedules without being an Administrator? |
| 2019-03-21 | Unable to create a tooltip in Cognos Analytics 11 | In Cognos 10, from the properties of a report, you were able to add a description field that would act as a tooltip when you hover over a report, you can see the written description but this does not appear to be available in Cognos Analytics 11. |
| 2019-03-21 | Unable to renew credentials on a Generic OpenID Connect namespace | When using a namespace with the type OpenID Connect – set up using the Generic connector you are not able to renew the trusted credentials from the Personal tab under My Preferences. After inputting username and password – there will be an error saying that the credentials are invalid. |
| 2019-03-21 | How to determine when the cryptographic keys will expire and are the cryptographic key and CA certificate lifetime settings related | When I open the freshness file I don't see an expiration date. How do we check the expiration date for the cryptographic (symmetric) key? The gateway servers are setup with the default 365 days and the application servers are setup with 1500 days. What I see in the freshness file is a freshness value of minus 1. What does this mean? We started to notice that users could not login to the application and after re-saving the configuration file that resolved the problem. The CA lifetime is set to 730 |
| 2019-03-20 | 'AAA-AUT-0013 The user is already authenticated in all available namespaces' when standby CM becomes active | Users are not able to login into Cognos Analytics in a distributed environment when the standby Content Manager becomes active as a result of manual switch over. |
| 2019-03-19 | Background color of value prompt does not fill the whole prompt box | When using a value prompt with 'Run with full interactivity' set to 'No' in a Cognos report, users see an issue with the background color. Having set a background color in the properties of the prompt, running the report shows the color filling only a small section of the prompt like the following example: |
| 2019-03-19 | Report fails with script error "SCRIPT7002: XMLHttpRequest: Network Error 0x2ef3" | Using a F5 load balancer then running a report, the report seems to freeze and, in the F12 (developer tools) returns a script like the following:SCRIPT7002: XMLHttpRequest: Network Error 0x2ef3 |
| 2019-03-19 | Are there any known issues when migrating to a different content store? | Are there any known issues when migrating to a different content store? An example of this would be migrating from MS SQL Server to an Oracle content store. |
| 2019-03-19 | Errors uploading files, adding packages to dashboards and creating data modules | Get the following errors when a user (of a specific group or role) tries:1) Uploading files{"msg":"MSR_GEN_0069 Internal error trying to upload a file.","exceptionMsg":null}2) Adding a package to a dashboardThe metadata for '<package>' did not load. Please contact your administrator for details3) Creating a data module from an existing data module"Could not create new module: CM-REQ-4012 You do not have the appropriate permissions to update or delete the object "<Path through namespace to the users |
| 2019-03-13 | Many to many relationships used in dashboard and stories | Packages with many to many relationships not working in dashboard and stories. |
| 2019-03-08 | PSEUDOTRANSLATE SDK SAMPLE DOESN'T WORK IN COGNOS ANALYTICS | Trying to build a SDK program that will read the Cube model file and change some of the parameters inside the model based on each client environment and publish in their respective environments.PseudoTranslate.java sample is just an example to let you know that execution of SDK against Cognos for dynamic cube, but, is not working in IBM CA v11 while the same piece of code works fine in IBM BI v10. |
| 2019-03-04 | Crosstab returned empty for non-english content language | Crosstab returns empty when the report is executed with a content language, that is a having a comma as decimal separator. |
| 2019-02-25 | Cognos is unable to read user groups from Azure AD | Azure AD OpenID namespace was configured according to the IBM Blog at IBM Blog:https://www.ibm.com/communities/analytics/cognos-analytics-blog/administration-how-to-setup-azure-oidc-with-cognos-analytics-release-r8/When a user logs into Cognos Analytics Azure AD groups the user belongs to are not listed in My Preferences |
| 2019-02-25 | Search and select prompts and Cognos Analytics Data Modules | I am using a Data Module as a reporting source in Cognos Analytics Reporting but the search and select prompt is not appearing in the toolbox? |
| 2019-02-25 | Create an IBM Cognos TM1 data source in Cognos Analytics | How do I create a data source connection from Cognos Analytics to a TM1 cube? |
| 2019-02-25 | Invalid Login Response: CAM-AAA-0036 Unable to authenticate because the credentials are invalid | When attempting to access an IBM Cognos Anlaytics environment via the gateway or dispatcher URI, the user is presented with an Invalid Login Response Error.A AAA trace reveals the following message on the login attempt:CAM-AAA-0036 Unable to authenticate because the credentials are invalid |
| 2019-02-25 | Cannot add Web Page in A Cognos Workspace | When trying to add a web page URL to a Cognos Workspace, the following error is received: The URL in "HTML content:" is pointing to a domain that has not been approved by your administrator. This is seen even after following the steps in the documentation on Adding Cognos Workspace domains to the valid domain list. |
| 2019-02-25 | XQE-GEN-0002 An unexpected exception occurred: Connecting failed org.apache.axis2.AxisFault: Permission denied: connect | This document describes how to fix the following error when testing a data source connection to Salesforce:XQE-GEN-0002 An unexpected exception occurred: Connecting "test.email@ibm.com@https://test.salesforce.com:443/services/Soap/u/20.0" failed. Error message "org.apache.axis2.AxisFault: Permission denied: connect" . |
| 2019-02-25 | XQE-INI-0001 The Query Service was not initialized. Please ensure that XQEService.initialize() is called | This document explains how to fix the error in which it states the following:XQE-INI-0001 The Query Service was not initialized. Please ensure that XQEService.initialize() is called |
| 2019-02-25 | Where are the Launch and Home options in the Cognos Analytics legacy portal? | Having enabled the legacy portal in Cognos Analytics (explained here: https://www-01.ibm.com/support/docview.wss?uid=swg22012212), you may notice some features missing. The below comparison between the Cognos Analytics legacy portal view and the Cognos BI Home view demonstrates this: Cognos Analytics legacy view: Cognos BI Home: |
| 2019-02-25 | Can I check who has opened a saved output in Cognos Analytics? | I'd like to see who has opened a saved output (not ran a report) in Cognos Analytics for auditing purposes. |
| 2019-02-21 | XQE-GEN-0005 Found an internal error. Invalid operation: Lob is closed. ERRORCODE=-4470, SQLSTATE=null | After migrating from CQM to DQM connections to DB2 data source Reports that query CLOB data type result in error when run in HTML and user clicks Page Down.XQE-GEN-0005 Found an internal error: [jcc][10120][11936][4.25.13] Invalid operation: Lob is closed |
| 2019-02-18 | Visualisation Reports does not work in a distributed environment – ECS-VOS-1005 | The environment includes two Report Server installations. One is running with all services and the other one is running with CM related services. In this constellation the Cognos Graphic Service is enabled on the CM.That leads to the behavior that the visualisation Reports does not work. |
| 2019-02-14 | Audit Tables Not Being Written to on Server with Cognos Analytics and Powerplay Studio | This document addresses the issue seen where after setting up an audit database, the tables are not being populated despite following the instructions to enable auditing. |
| 2019-02-14 | "Error reading file" when uploading a file to Cognos Analytics | When attempting to upload a file on Cognos Analytics, an error will show straight away saying "Error reading file" when accessing from a Gateway. If the same test is made through the Dispatcher, this works as expected. |
| 2019-02-14 | Report fonts change after import to a new server | This document addresses the issue seen where the fonts on a report change when importing reports from a different Cognos install on a different server. The default fonts in the Global Configuration settings of Cognos configuration of both installes are the same but the report output shows a different font type. This behaviour was noticed in PDF at first but appeared in other formats as well. |
| 2019-02-14 | Cognos fails to start on a virtual server: JVMJ9VM015W Initialization error for library j9gc28(5): | When attempting to start the Cognos service on a virtual server and Dynamic Memory is enabled, Cognos fails to start…X Launching a JVM using 'Maximum memory in MB' [Launching a JVM using 'Maximum memory in MB'][ ERROR ] Failed to launch a test JVM with the current memory setting.Details from the JVM :JVMJ9VM015W Initialization error for library j9gc28(5): Failed to allocate default memory spaceError: Could not create the Java Virtual Machine.Error: A fatal exception has occurred. Program will exit. |
| 2019-02-14 | UDA-SQL-0191 Error adding new columns of an existing table in a Cognos FM Model | Error adding new columns of an existing table in a Cognos FM ModelRQP-DEF-0177 An error occurred while performing operation 'sqlPrepareWithOptions' status='-205'UDA-SQL-0191 The column "ABC" was not found in the table or view "aBmtQuerySubject" |
| 2019-02-13 | How to redirect users after Sign Out in Cognos Analytics? | By default, Cognos Analytics returns users to the Cognos Analytics main page when they click the Sign Out link. This can result in confusion in the case where single sign-on is configured as users will be immediately logged back in again.In Cognos 11.1, you no longer need to create a html file to redirect users. Logout/login URLs can be specified directly from the portal. You will not need to restart the services after updating the URLs. |
| 2019-02-12 | Cognos Workspace reports do not render in the IBM Cognos Mobile app when pass-through is enabled and a gateway is used | Cognos Workspace reports do not render in the IBM Cognos Mobile app when pass-through is enabled and a gateway is used |
| 2019-02-11 | AAA-AUT-0010 Error opening a Poweplay Client PPX report | In process of migrating Reports to connect to Remote Cube in Cognos BI 10.2.2, opening PPX report and selecting Powercube Package published in Cognos Connection user encounter the error:AAA-AUT-0010 User authentication required. Please Logon. |
| 2019-02-08 | Excel output filename contains extra characters | When running a report with an Excel output format, the file produced has some seemingly random alphanumeric characters at the end of the name.For example:Report name: Excel_ReportExcel Output file name: Excel_Report a70b467f7g |
| 2019-02-05 | Errors when logging in to a PingFederate OpenID Connect namespace: CAMID property value is null | Cognos Analytics is configured with an OpenID Connect namespace that uses a PingFederate server as the IDP. The namespace tests successfully in Cognos Configuration. After starting the Cognos Analytics server, when a user attempts to log into the namespace errors are thrown: CAMID property value is null. Cannot create Account objectauth validation: Not received passport, and no trust token in request headers. |
| 2019-01-30 | "<PackageName> has not been analyzed" when using the Exploration Assistant | When creating a new Exploration, and selecting a framework manager package as the source, you are unable to use the Exploration Assistant. Using the GO Sales Samples as an example, typing "show data" into the assistant and selecting GO Sales (Query) returns the message:'GO sales (query)' has not been analyzedThe same issue occurs using other commands such as "show source" and "show column". |
| 2019-01-30 | 'The provided credentials are invalid. Please type your credentials for authentication' with SSO enabled in Cognos Analytics | Having configured an IIS Gateway for a Cognos Analytics, the user is receives the messageThe provided credentials are invalid. Please type your credentials for authenticationwhen attempting to access Cognos Analytics.Note: this solution is not applicable to Kerberos |
| 2019-01-30 | Cognos image picker returns no images despite WebDAV rules in place | When creating a new report, inserting an image from Layout > Image and then selecting the image source by double clicking the image object you are confronted with this message: |
| 2019-01-30 | How to insert pages, page sets and report references in Cognos 11.1.1 | This document explains how to insert pages, page sets and report references in Cognos 11.1.x which uses a different process than earlier product versions |
| 2019-01-22 | The About Box in Cognos Analytics does not show the correct product version | Upgraded to a later version of Cognos Analytics and when I click on Help -> About, it shows the version of Cognos Analytics before the upgrade |
| 2019-01-22 | Unable to see my Active Directory distribution lists in Cognos Analytics 11.0.x when scheduling a report | In the Cognos Analytics interface, I am unable to select an active directory distribution list, only active directory distribution groups are visible. |
| 2019-01-22 | How to create a contact or distribution list in Cognos Analytics 11 | We would like to save contact details of users and groups for distribution purposes. What is the method for creating a contact in Cognos Analytics 11? |
| 2019-01-22 | RSV-SRV-0031 The user does not have the assigned capability to use 'HTMLItem' layout element. | A user is getting the error "RSV-SRV-0031 The user does not have the assigned capability to use 'HTMLItem' layout element" when trying to run a report that has an HTML item. |
| 2019-01-22 | "Could not fetch uploaded file contents" when uploading any file to Cognos Analytics | When attempting to upload any file to Cognos Analytics, the error message "Could not fetch uploaded file contents" appears. |
| 2019-01-22 | CM-PERF-ALARM found in the cogaudit.log and in startup details. | CM-PERF-ALARM appears in the details tab of the Cognos configuration when starting the Content manager service. |
| 2019-01-22 | UDA-TBL-0004 There was a Write error while processing a temporary file | This tech note describes a solution to the issue where the error UDA-TBL-004 appears when trying to run a report. This error occurs even when there is plenty of space in the temp folder for files. The system registers that the folder has insufficient space even though it has enough space for the files. |
| 2019-01-22 | "My schedules and subscriptions" are not visible for the consumers | Consumers are not able to see the "My schedules and subscriptions" under preferences |
| 2019-01-22 | Data module search not showing data sets in Team Content folder | This document addresses an issue seen in versions of Cognos Analytics where datasets in the team content folder did not show up in the search tool when creating a data module. Only seen in versions prior to 11.0.13.Moving the datasets do different subfolders fixes the issue temporarily but issue reappears the next time the user logs in. |
| 2019-01-22 | Can't drill-through on PDF report | This document addresses the issue where drill-through links do not work in a PDF report. |
| 2019-01-15 | DPR-ERR-2002 Unable to execute the request because there were no connections to the process available within the configured timeout | Troubleshooting Problem Symptom Reports fail to run. XQE-CON-0007 XQE error encountered: DPR-ERR-2002 Unable to execute the request because there were no connections to the process available within the configured time limit. Cause Corrupted… |
| 2019-01-14 | Request Functional Enhancement (RFE) for Cognos Analytics 11 | How do we submit an enhancement request for Cognos Analytics 11? |
| 2019-01-07 | Query Studio Filter Options on Date field does not provide the Range and Last number of Days options | Existing Package does not allow Query Studio users to Filter Date fields with the 'Range' and 'Last number of days' operations options on any of the Date Fields. Other Packages and new Framework Manager models and packages tested using the same database tables and columns doe provide the user with these options. |
| 2019-01-04 | Dashboard drill-through links get brocken when deploying content from one environment to another | Drill-through links are created to reports and tested in a lower environment (UAT). The links stop working after importing the objects into a higher environment (production). |
| 2018-12-25 | XQE-DAT-0001：Data source adapter error: java.sql.SQLException: Error executing query: | The following error occurs in some certain report execution.All other report execution fails after the error.Data source DB is Presto.—– Error message —–XQE-DAT-0001：Data source adapter error: java.sql.SQLException: Error executing query:Error starting query at <database hostname:port>/v1/statement returned an invalid response: JsonResponse{statusCode=431, statusMessage=Request Header Fields Too Large, headers={connection=[close], content-length=[74], content-type=} |
| 2018-12-12 | CA Initialization Information Error Fix- Change IIS settings | This document describes a method to solve the intermittent issue where the following error message appears when accessng Cognos through the IIS gateway: |
| 2018-12-10 | Getting RSV-VAL-0004 when running a report based on custom SQL | Validating the SQL is successful but running a list report based on the SQL query fails with RSV-VAL-0004 |
| 2018-12-06 | Error while publishing Dynamic Cube from Cube Designer – XQE-ROL-0194 | An error message is received when publish a Dynamic Cube from Cube Designer.XQE-ROL-0194 Trusted credentials do not exist for the access account that is specified for the dynamic cube 'Cube'. To create trusted credentials for the access account, click the 'First, you must create the credentials' link in the Personal tab of the preferences dialog in IBM Cognos Connection.Although the error is received, the Cube and Package is published successfully. |
| 2018-12-05 | Disable creation of core dump files in Cognos BI | This document describes a possible solution to the issue where large core dump files are created in the bin64 folder of the Cognos directory. This solution only works if Dynamic Query Mode (DQM) is not being used. If DQM is being used, reports may fail to run.NOTE: This document does not solve all issues related to core dump files being created as there are 3 main services that create core dump files. Main Cognos service BIBus service Query service This solution tackles one of the possible sources of t |
| 2018-12-05 | Informix content store not installed with Cognos easy install | This document addresses the issue where when a user installs Cognos using the easy install option, the Informix content store and Informix services are not installed. |
| 2018-12-04 | "Unable to load requested view. Displaying home view instead" when clicking on the Home button | The user may get the Unable to load requested view. Displaying home view instead error when clicking on the Home button.This only happens with a certain user. All other users do not have this issue. |
| 2018-11-30 | IBM Cognos Products: cnfg has stoped working Error Cognos Analytics | When attempting to open Cognos Configuration, it returns with an error message and fails to open. |
| 2018-11-30 | Cognos is Slow when Navigating Through the UI on a Remote Client Machine | When navigating through the UI, it takes about 3 to 4 seconds to open folders, click items and select objects using a browser on a remote client machine. When running via a browser on the Cognos server machine, it is much faster. |
| 2018-11-30 | Blank Page appears when accessing Cognos via the Gatway URI | When accessing the Cognos gateway URI, it shows a blank screen for about 30-60 seconds before reaching the Cognos Welcome page. |
| 2018-11-29 | Firefox 63.0 message displays 'A webpage is slowing down your browser' When accessing Cognos 11.0.11 portal through the Gateway | Firefox message displays 'A webpage is slowing down your browser' When accessing Cognos portal through the Gateway. |
| 2018-11-29 | Will a Consistency Check "Find and Fix" Delete Reports/Folders? | Will a Consistency Check Delete Reports/Folders Owned by a User No-Longer in the Namespace? |
| 2018-11-29 | Framework Manager giving error 'BMT-IMP-0002 Failed to execute metadata request. java.lang.NullPointerException' when importing metadata | Error 'BMT-IMP-0002 Failed to execute metadata request. java.lang.NullPointerException' when trying to import a stored procedure from SQL Server 2014 database. |
| 2018-11-29 | After copying directories from <cognos install>\webcontent between environments, run in background no longer works. | After copying the contents of <cognos install>\webcontent between environments, you no longer receive an dialog box appearing when running a report in background and selecting "prompt me" |
| 2018-11-29 | Conditional Block Always Renders "Other" Block | In the report, no matter what is chosen in the parameter field, the conditional block always chooses the default "Other" option. |
| 2018-11-29 | Team Content Intermittently Blank with Optional Gateway using Apache HTTP 2.4.6 Webserver | Team Content in Cognos Analytics is intermittently blank when accessing Cognos through the gateway <http://<servername>/ibmcognos> |
| 2018-11-28 | Cognos Administration Schedules remain in Waiting Status when using Google Chrome browser | Schedules that have been completed remain in Waiting status and also have a completion time and cannot be cancelled. |
| 2018-11-28 | Report Layout incorrect when accessing Cognos through the gateway | When eports are run through the gateway URL (http:<servername>/ibmcognos/bi), the format of the report is incorrect. Date prompts disappear and buttons Finish and Cancel do not work. |
| 2018-11-28 | Intermittent Error – 502 Bad gateway, when accessing reports with Prompts | This tech note describes a solution for an intermittent error experienced when running reports with prompts. When trying to run these reports, users sometimes experience an error where there report doesn't load and instead the message "502 Bad Gateway" is shown. Occurs on systems usign load-balancers. |
| 2018-11-28 | Blank Web page appears after over-the-top installation of 11.0.12 over 11.0.6 | After doing an over-the-top easy installation of 11.0.12 over 11.0.6. Open Google Chrome Version 70.0.3538.110 (Official Build) (64-bit) and type in the URL (<http://servername/ibmcognos/bi>). |
| 2018-11-28 | Unable to connect to JDBC datasource | Unable to connect to JDBC datasource when doing a connection test to a JDBC connection |
| 2018-11-28 | Message From Webpage: "Profile named 'Titan' does not pass profile DTD validation" When Running Reports | Upon running a report, messages from the webpage are generated, such as: Profile named 'Titan' does not pass profile DTD validation Error Startup Request Failed: You do not have access to profiles. The application is now closed. Contact the system administrator for more information. |
| 2018-11-28 | Attempting to create data module from package: Could not load grid data: Data source "x" was not found in Content Manager. | Upon attempting to create a data module using a published package, this error occurs: Could not load grid data: Data source "x" was not found in Content Manager. |
| 2018-11-28 | How to manage user licenses in Cognos Analytics | Issue: A user is still showing in the license report even though they have been deleted in the external authentication source. |
| 2018-11-28 | Unable to see my schedules and subscriptions under my preferences | A Cognos Analytics user does not have the my schedules and subscriptions button in their preferences (top right person icon). |
| 2018-11-27 | No Excel/CSV/PDF Report Saving Options When a New Dispatcher is Connected | When a new dispatcher is connected to the existing configuration, users no longer have the option to save reports as anything other than HTML. |
| 2018-11-27 | On the Analytics server for the Cognos Data Source this error is seen UDA-SQL-0031 | In the Intelligent Operations Center (IOC) when the Cognos Analytics 11.0.6 (or higher) is installed independently on the Analytics server and then in the Cognos Admin for the Data Source Connections, when attempting to test the connection to the DB2 Client then the following failure is seen -http://<Hostname_FQDN>:9300/p2pdIBM Db2 / CompatibleFailedQE-DEF-0285 The logon failed.http://<Hostname_FQDN>:9300/p2pdIBM Db2 (JDBC) / DynamicSucceededXQE-DS-0015 getDatabaseProductName: "DB2/LINUXX8664". |
| 2018-11-22 | Unable to remove schedule created by 'Unavailable' | In the My schedules and subscriptions panel, there are several activities that are showing Scheduled by Unavailable. These schedules cannot be Removed, Modified and neither can its Properties be viewed.Selecting the Remove this schedule option shows a success message but after refreshing the page the schedule is still there. |
| 2018-11-22 | Searching for report with Numbers. | When searching for reports with numbers in the name, the search results are showing as empty.Sample report name is Report1111. |
| 2018-11-19 | Getting TypeError: Unable to get property 'userCapabilities' of undefined or null reference when opening any report in Edit | After an interim fix was installed on top of an existing installation users get the following error message in a pop-up window:TypeError: Unable to get property 'userCapabilities' of undefined or null reference |
| 2018-11-19 | Cognos Analytics Dashboard Change Visualisation Button not Working | When clicking on a dashboard visualisation, the change visualisation icon on the on demand toolbar is unable to be clicked to show other visualisation options. |
| 2018-11-15 | Copy of: Analysis Studio is generating the error with SSAS 2016 cubes | ANS-MES-1005 An error occurred while expanding the member in Analysis studio |
| 2018-11-15 | How to restore the built-in group Everyone to the Role System Administrators | You have locked yourself out of the role System Administrator. |
| 2018-11-13 | Analysis Studio is generating the error with SSAS 2016 cubes | ANS-MES-1005 An error occurred while expanding the member in Analysis studio |
| 2018-11-13 | Unable to import deployment in Cognos analystics | Deployment import caused the error instructionfactory.instantiationerrorjava.lang.ClassNotFoundException : com.cognos.xts.interpreter.instructions.function.XTSDecryptFunction. |
| 2018-11-12 | Cognos slows down periodically during load testing of SDK application | Response time of Cognos Analytics increases significantly during 10 minute periods during load testing of an SDK application. Pattern of periods when Cognos is responding fast and slow looks like 30 minutes fast –> 10 minutes slow –> 20 minutes fast –> 10 minutes slow, etc. |
| 2018-11-09 | Maximum allowed number of 4096 elements | A list report spanning a high number of dimensions in Dynamic Query Mode using SQL Server is failing with XQE-DAT-0001 Data source adapter error: com.microsoft.sqlserver.jdbc.SQLServerException: The number of elements in the select list exceeds the maximum allowed number of 4096 elements |
| 2018-11-07 | "The visualization gallery returned an Unexpected response" | Reports will not display any visualization |
| 2018-11-06 | AAA-AUT-0013: The user is already authenticated in all available namespaces. | Getting the below error message when trying to access Cognos Analytics (could occur shortly after a Cognos Analytics upgrade). |
| 2018-11-05 | HTTP 400 Bad Request when running reports using Apache HTTP Server | When accessing Cognos Analytics using an Apache HTTP Server gateway, running certain reports results in "HTTP 400 Bad Request – Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit". |
| 2018-11-02 | How to get the X-FRAME-OPTIONS HTTP Header to be present in Response Headers. | The requirement of having IBM Cognos Analytics set the X-Frame-Options Response Header with a value of "SAMEORIGIN" when the environment does not include a Web Server. |
| 2018-10-31 | Invalid Login Response when attempting to access an IBM Cognos Analytics environment | When attempting to access an IBM Cognos Anlaytics environment via the gateway or dispatcher Uniform Resource Identifier(URI) the user is presented with an "INVALID LOGIN RESPONSE" message. |
| 2018-10-31 | Cognos Analytics considerations for TM1/PA data sources | This document discusses some important considerations for using TM1 / PA as a data source to IBM Cognos Analytics. |
| 2018-10-31 | Package drill-through does not work after upgrade | Package drill-through links created in Cognos BI 10.2.2 environment do not work in the new Cognos Analytics environment |
| 2018-10-31 | XQE-GEN-0026 for combination of two attributes by using calculation | Error message received in authoring when calculation is used to combine two attributes in one column. |
| 2018-10-25 | Intermittently customized home view does not respect user roles | In a single server Cognos Analytics environment two custom views have been uploaded, View 1 and View 2. Home view for a particular role has been set to View 2.Intermittently, a user that belongs to this role gets either view when accessing Cognos via dispatcher. |
| 2018-10-25 | The data security against a dataset based on a Framework Manager model has disappeared | An Administrator has specified data security at package level in Framework Manager, published the package to Cognos Analytics and created a data set. A non admin user is able to create a dashboard against that data set and see all data. |
| 2018-10-25 | CSV reports fail to run and produce the error DPR-ERR-2072 | This document addresses the issue when CSV reports with many rows fail to run returning the error message DPR-ERR-2072. This issue seems to occur with CSV reports with many rows where the Report Execution Mode has been set to 64-bit. |
| 2018-10-23 | Help, About dialog in Cognos Analytics 11 showing previous version after over top upgrade | Upgraded Cognos Analytics 11.0.x with a later release of Cognos Analytics 11.0.x by installing over top of the previous installation. When in the Cognos portal the Help > About dialog is incorrectly showing the version for the previous Cognos Analytics release . |
| 2018-10-23 | Error 403 Access Forbidden when opening Cognos portal. | Users trying to access Cognos url, get a 403 access forbidden error. IIS log file shows error code 403.19 in it. |
| 2018-10-22 | Getting “Invalid login response” error on login with a particular user. | With SSO not being setup, only one of the administration user is facing problem while logging into Cognos. Error encountered while login is “Invalid login response”. |
| 2018-10-19 | CM-SYS-5192 When Trying to Open Report In Report Authoring | When a user imports a new report from an older environment (especially Cognos 10.x) into a Cognos 11 environment, they are unable to edit the report in Report Authoring. This particular case has to do with a DB2 Content Store. |
| 2018-10-18 | Unable to save prompt values in Report View Properties | In a Report View proceeding to set the values for the prompt receive a prompt selection screen, make selection, chose Next and the screen freezes. |
| 2018-10-16 | How to start an SDS Trace (email Trace) for Cognos Analytics (prior to 11.0.7) | How to start an SDS trace for Cognos Analytics prior to version 11.0.7. These instructions will not apply for version 11.0.7 and upwards as there is no longer a ipfSDSclientconfig.xml.sample file present in the configuration folders. For instructions on how to start an SDS trace for Cognos Analytics 11.0.7+, follow this tech note: https://www-01.ibm.com/support/docview.wss?uid=ibm10715539 |
| 2018-10-16 | Filter returns syntax error when using words/phrases with apostrophes | This document addresses the issue faced when using words or phrases with apostrophes in report filters in Cognos. This issue is relevant for users using Cognos in other languages e.g. Spanish, French etc. where many words or phrases have apostrophes in them that may change/effect the syntax of the filter expression e.g. d'esports, d'Avaluacio. |
| 2018-10-16 | certutil: unable to open "cert.cer" for reading (-5950, 2) when importing a certificate | The certutil tool provided with Cognos Analytics gives an "unable to open for reading" error when trying to import a certificate. |
| 2018-10-08 | Out of Memory Error when Executing report in XLS format | This document provides a solution for the error 'RSV-SRV-0400: Internal Report Server Error' when executing a report in XLS format with DQM (Dynamic Query Mode) as the report query mode. This error is related to the system running out of memory when running large reports. |
| 2018-10-01 | Query Service and Dynamic Cubes become unavailable | Query Service and Dynamic Cubes become unavailable some time after a restart of Query service |
| 2018-10-01 | Cognos Analytics Image Library Thumbnail not complete | As of Cognos Analytics 11.0.7, you can create an image gallery that contains custom images for use in dashboards and reports. However, the thumbnail sometimes does not display the full image. |
| 2018-10-01 | Users In Active Directory Group don't appear In a Cognos Role or Group Under "My Preferences" | When an AD group containing multiple users is added to a Cognos role, the group appears as if its in the role. However a user in the group will not see themselves added to the role under "My Groups and Roles". (This isn't counting the default groups of everyone and all authenticated users). |
| 2018-09-28 | "Invalid Login Response" when Logging in to Cognos Analytics Dispatcher URI | When logging in to the Cognos Analytics dispatcher URI (eg http://server:9300/bi/), the "Invalid Login Response" error is returned. |
| 2018-09-28 | Missing Parameter(s) when Adding a Run Report Task in Event Studio | When adding a "Run Report" task in Event Studio, not all prompts/parameters appear. |
| 2018-09-28 | Cognos 32-bit proceses crash when trying to access Oracle OCI client on Linux 7.5 | Linux 7 with Oracle 32-bit client installedBIBusTKServerMain crashes when running a report that uses an Oracle Compatible connectionBmtMDProviderMain crashes when testing an Oracle Compatible connection |
| 2018-09-26 | Large encrypted PDF is slow to load in the Adobe Reader plugin | A user creates a large report and saves it as a PDF, where the output is in the range of 200+MB. When downloading the saved output from the View Versions pane, when clicking on the PDF the Adobe Reader plugin loads, but the loading bar inside the plugin shows that it is being downloaded very slowly (several kB per second). While this is happening, the iexplore.exe browser process on the client PC is using CPU and becomes unresponsive. The problem may be exacerbated if the PDF Compression level h |
| 2018-09-26 | How to enable the legacy Custom Filter dialog in Cognos Analytics | Cognos Analytics is not working as expected. The Custom Filter dialog in the new reporting UI in Cognos 11 has changed, and certain functionality users may have leveraged to define advanced filter conditions in Cognos 10 is no longer available. For example, users cannot leverage Starts With, Ends With, Contains, or Matches SQL Pattern. |
| 2018-09-25 | When attempting to run a prompted report in the background, the Finish/Cancel button does nothing. | When attempting to run a prompted report in the background, the Finish/Cancel button does nothing. If you click on it, there are no actionsthat occur. |
| 2018-09-25 | How to split a Framework Manager Project into CQM and DQM query subjects | The environment has been upgraded from Cognos 10.2.1 on Windows to Cognos 11.0.10 on Linux. Due to the operating system change, it is not possible to use JDBC with Oracle 10g 32bit database. |
| 2018-09-24 | Multiple VIEW requests in Cognos logs when viewing saved PDF output in IE | When viewing saved PDF output in IE using the Adobe Reader browser plugin, there are multiple VIEW requests for just one report output. There could be thousands of VIEW requests depending on how many pages are in the PDF output.This does not occur when viewing PDF output in Chrome. |
| 2018-09-24 | Dynamic Cube Member Refresh Failure: XQE-ROL-0044, XQE-ROL-0230 | When trying to schedule a Member Refresh of a Dynamic Cube, sometimes the following error will appear:XQE-ROL-0044 Could not refresh a cache instance for cube Commercial, existing cache instances need to be released before refresh can be done.XQE-ROL-0230 One or more Dynamic cube administration commands have failed. |
| 2018-09-21 | No Columns Displayed When Uploading Excel File To Cognos Analytics | When uploading an Excel file to Cognos Analytics via the IIS Gateway, the upload produces " Could not fetch uploaded file contents: An unknown error has occurred" message and the file contains no columns. |
| 2018-09-20 | 'RQP-DEF-0326 User defined SQL is not permitted' even though the user has the User Defined SQL capability | When trying to use a custom SQL object in Report Authoring, the RQP-DEF-0326 User defined SQL is not permitted error is returned even though the user has the User Defined SQL capability. This even occurs for users in the System Administrators role. |
| 2018-09-20 | HTTP 404 opening some pages in Cognos Administration | Opening some pages or tabs in Cognos Administration fails with HTTP 404 |
| 2018-09-20 | Intermittent 502-Proxy Error when editing a report | This document introduces a setting to resolve an intermittent 502-Proxy Error problem. The symptoms were reported in a Cognos Analytics (CA) 11.0.7 and IBM HTTP Server (IHS) 8.5.5 environment. The IHS server was configured following the steps from the documentation at;https://www.ibm.com/support/knowledgecenter/SSEP7J_11.0.0/com.ibm.swg.ba.cognos.inst_cr_winux.doc/t_gwapache22orihs7.html#GWApache22orIHS7 |
| 2018-09-19 | Cannot create Dashboard based on Powercube | Creating a new Dashboard based on a Powercube package will display an error message while the data tree is loaded. |
| 2018-09-14 | Dragging maps into dashboard does not load map | When dragging a map into a dashboard the map area is blank. The frame will be visible, but the contents empty. If you open developer tools on the browser you will see an error similar to this: "Error: Invalid mapbox token specified at D. <anonymous>." |
| 2018-09-12 | "Undefined" error when attempting to add a parameter via bi/utils/ConfigSetter.html | When attempting to add a parameter via the ConfigSetter.html tool, a Dialog Box containing an error message appears.The error is: Undefined |
| 2018-09-10 | Unable to drag geocoded package data into map visualization on dashboard | When trying to add geocoded data from custom data packages made in Framework Manager into the 'Latitude' and 'Longitude' boxes of a map visualization in Cognos Analytics, the data cannot be added to the boxes and cannot be used in the visualization. The database is an SQL database and the geocodes consist of values of latitude and longitude of addresses in the database. |
| 2018-09-10 | How to set restrictions so user is only be able to import/export data packages through the Cognos Administration portal | This document describes how to create a user that can only import and export data packages from the Administration console and not be able to create new jobs from the 'Manage' tab/'New' tab (latest version). Users cannot access other administrative capabilities. The 'Content' and 'Configuration' options under the 'Manage' tab on the home page cannot be disabled as they are linked to the Administration console. |
| 2018-09-10 | How language settings are determined in Cognos Analytics | This document describes how language settings are determined and what factors affect the language seen by the user in the Cognos Analytics portal. |
| 2018-09-06 | Datasource connection to Planning Analytics Server fails with error XTR-ERR-0007 | Creating a Datasource connection in Cognos Analytics 11 to Planning Analytics Server failing with error XTR-ERR-0007 |
| 2018-09-05 | 500 error only in Developer Tools when checking notifications on HTTPS protected Website. | When Cognos Analytics attempts to issue the following REST API call, it receives a HTTP 500 response codehttps://SERVER_IP/bi/v1/notifications?unread-only=true&max=20&offset=0Method: GET |
| 2018-09-05 | After having built a data module from two datasets, reports fail: 400 MSR-GEN-0077 or 500 MSR-GEN-0002 XQE-MD-0007 | A data module had been built as follows…1. import from .csv file2. create a data module from the imported file3. create two datasets from the data module4. create a further data module consisting of the two datasets and join on a unique columnOn attempting to build and execute a report, it fails with the following errors…400 MSR-GEN-0077 Data for dataset "name" does not exist. Try to reload dataset data. Details: 400 – Bad Request URL: v1/metadata/modules/i9 |
| 2018-08-24 | Information about cea-ssa and userCapabilities Cognos cookie | 1.Cookie Name: cea-ssa. Stores the setting that determines whether the user session information is shared with other Cognos Analytics components.What is the setting?Is it a Boolean flag?.Is the information hashed/encrypted?What are the other Cognos analytic components the user session information would be shared with? 2.Cookie Name: userCapabilities.Contains all capabilities and the signature for the current user within the application.What are ‘capabilities’ in this context?.How is the signature build |
| 2018-08-24 | Admin Console page shows distorted links and images | Cognos Analytics Home page is rendered properly but Admin console page shows distorted links and images. |
| 2018-08-23 | Data is not returned when reporting from a view held in an Oracle database | Data is not returned when reporting from a view held in an Oracle database but, when testing the query subject in Framework Manager, data is returned |
| 2018-08-17 | QE-DEF-0426 error is displayed for upgraded reports from Cognos BI 10.2.2 to Cognos Analytics | Upgrading from Version 10.2.2 to Cognos Analytics causes reports show a QE-DEF-0426 error message |
| 2018-08-09 | DPR-CMI-4006 occurs after upgrading Cognos Analytics when Motio CI is installed. | When attempting to upgrade from a previous version of Cognos Analytics, upon restart, the Cognos Content Manager fails to start properly due to a DPR-CMI-4006 error in Cognos Configuration. |
| 2018-08-09 | 403 (Forbidden) is returned when accessing Cognos Analytics via SSO and a WebSeal Junction. | When attempting to access Cognos Analytics via SSO, through a Webseal junction a 403 error message is returned. |
| 2018-08-03 | Manage Option Not Visible in CA 11 Welcome Screen | Senario 1:Cognos Analytics Distributed install with 2 content Managers(one active and one standby). Everything was working till you configured Authentication provider on your Content Manager machines. After you configured that most of your users stopped getting the manage option visible on the welcome screen.Senario 2:Capabilities or Features have been changed. |
| 2018-08-03 | How to reset Home page to the Welcome page | When launching the Cognos Analytics application, the user sees a specific report or dashboard. How can the user reset this so that they are presented with the standard Cognos Welcome Page? |
| 2018-07-31 | How to upgrade Cognos Analytics 11.0.5 with Content store in SSL enabled DB2 database to 11.0.11 | After installing 11.0.11 on top of 11.0.5 where SSL access to the DB2 content store database was enabled and IBM JRE installed with Cognos Analytics was used saving in Cognos Configuration fails with the following error message:The cryptographic information cannot be encrypted |
| 2018-07-25 | Testing Connection to TLS enabled mail server from Cognos Configuration fails with error “Mail server cannot be reached”. | Connection to TLS enabled mail server from Cognos Configuration fails and the error message is “Mail server cannot be reached” even if the property “SSL Encryption Enabled” is set to True in IBM Cognos Configuration. |
| 2018-07-19 | Security Bulletins – Cognos Analytics and Cognos Business Intelligence | Cognos Analytics and Cognos Business Intelligence Security Bulletins and Alerts. |
| 2018-07-19 | Not able to edit reports if Internet Explorer 11 is used | Reports are successfully run. Opening the report in the Edit Mode displays an error message saying that the specification is invalid.This problem occurs with the Internet Explorer 11 only. Chrome and Firefox both open the report in edit mode. |
| 2018-07-16 | How to display the children of a level in report | How to display the children of a level in a Report Authoring report for a dimensional data source. Using a Tree prompt in report studio and wanting to display its children instead of the actual selected level |
| 2018-07-06 | Uploading files, creating data modules and or dashboards fails | Uploading files, creating data modules and or dashboards fails with different error messages |
| 2018-07-06 | Getting 'Can’t reach this page' in IE or 'The connection was reset' in FireFox when trying to update properties of any service in Administration | Clicking OK in properties of Query and other services or filtering by category in properties of a dispatcher shows'Can’t reach this page' in IE or 'The connection was reset' in FireFox |
| 2018-06-29 | Items added to a Framework Manager model are not available for adding into an existing dataset | When you add an item to a Framework Manager model and publish it to a reporting package, the item appears in the left pane menu of the dataset but cannot be added to the dataset.It fails with "identifier not found".It seems as if a new dataset must be created every time new items are added to the underlying Framework Manager model |
| 2018-06-25 | The parameter named 'Configuration Server' located in 'Environment' is currently invalid.' | After installing Cognos Analytics 11.0.2 , you may hit the following error message when you try to save the configuration the first time from Cognos Configuration : '[ERROR] The Parameter named 'Configuration Server' located in 'Environment' is currently invalid. The 'Configuration Server' values are blank and has a red 'X'. This avoids the IBM Cognos Analytics Services to start |
| 2018-06-23 | Using Trigger utility on a computer not having Cognos installed | Can you use the trigger.bat utility on the computer that does not have Cognos software installed? |
| 2018-06-17 | Filter dialog no longer offers filtering the report with "starts with", "ends with", "contains" operations | In Cognos BI version10, when creating a report and selecting 'Filter for Report' on opening the Filter option, there was a drop down menu beside the 'Search' which provided the options to search by "starts with", "ends with", "contains" operation. In Cognos Analytics 11, this functionality is no longer available. Is there a way to reinstate it? |
| 2018-06-16 | 441 Error when uploading a theme and also a login extension that calls a CSS file upon login | If you upload a theme and also an extension that calls a CSS file upon log in, the CSS file fails to load and a 441 unauthorized error appears. |
| 2018-06-16 | Cognos Drill through on PDF report fails with "The webpage cannot be found – HTTP 404" | I am running the drill through source report as PDF. When I click on the drill link to go to the target report, I get this message "The webpage cannot be found – HTTP 404". We are using SSL in the Cognos Analytics environment. |
| 2018-06-16 | How to hide a folder | Hide a folder containing a package for users/groups but let them ability to run reports on this package. |
| 2018-06-16 | HOWTO: Setup Azure OpenID Connect with Cognos Analytics Release R8+ | What steps are required to setup Authentication with OpenID Connect via Azure |
| 2018-06-16 | Stored procedure used in Framework Manager model does not re-execute when the Cognos report is rerun for new parameter values | A stored procedure was developed and published in the Framework Manager package. The stored procedure executes for the report correctly the first time, but when parameters are changed and the report is rerun, then the stored procedure is not re-executed as it should be for the report. |
| 2018-06-16 | HOWTO: Enable Search Tracing in Cognos Analytics 11 | What are the steps to enable Search tracing in Cognos Analytics 11? |
| 2018-06-16 | Silent install of Framework Manager does not return error code in the output screen when its complete | When following the steps from the link: https://www.ibm.com/support/knowledgecenter/en/SSEP7J_11.0.0/com.ibm.swg.ba.cognos.inst_cr_winux.doc/t_c8bi_setupunattendedinstallation.html#c8bi_SetUpUnattendedInstallation The installation does not complete and no error code is displayed |
| 2018-06-16 | HOWTO: Tracing Content Manager requests with the Query Service | How is it possible to capture all CM (Content Manager) requests in the same XQE (Dynamic Query) trace file? |
| 2018-06-16 | HOWTO: How to connect Cognos Analytics 11 R6+ to DashDB on IBM Cloud | What steps are required to successfully connect Cognos Analytics 11 R6+ to DashDB on IBM Cloud? |
| 2018-06-16 | HOWTO: How to setup an OKTA OpenID Connect Namespace | What steps are required to setup an OpenID Connect Namespace with OKTA? |
| 2018-06-16 | Could not fetch uploaded file contents when trying to upolad a new Excel file | When trying perform a New -> Upload Files in Cognos Connection and uploading an Excel file, it appears as though it's going to work, ie all the columns appear briefly, but then you receive the following error: Could not fetch uploaded file contents: An unknown error has occurred The file does appear in the Recent area of Cognos Connection, and if you click on it, you receive the following error: An error occurred while loading the tree. |
| 2018-06-16 | When using SSL secured Gaetway, how to enable SSL for Mashup Service | When using Mashup Service against a SSL secured Gateway the Mashup Service uses http instead of https. |
| 2018-06-16 | New Amazon Athena JDBC driver does not work with Cognos Analytics 11.0.9 and earlier versions | Late in 2017, Amazon changed the JDBC driver for Amazon Athena. The new driver (1.1.1001) is not compatible with IBM Cognos Analytics. The new driver does not support the previous driver class name, and the names of connection properties are changed. |
| 2018-06-16 | XOD-CON-0001 error when creating MSAS data source connection in Cognos Analytics | XOD-CON-0001 error when creating MSAS data source connection in Cognos Analytics. Getting following errors |
| 2018-06-15 | Audit sample report "Failed report executions – by package" doesn't show anything | When you execute an audit sample report "Failed report executions – by package", it shows nothing even though there are some Filure report executions. |
| 2018-06-15 | Which browser allows for offline Active reports to work from Cognos Analytics | Which browser will open Active Reports after downloading the mht file? |
| 2018-06-15 | CM-REQ-4313 CM-SYS-5173 Content Store export causes deadlock | When performing a full export of the content store, errors below can occur. |
| 2018-06-15 | Blank space where images should be in report output | When exporting a report to PDF/Excel/CSV, all .svg images appear as blank spaces. |
| 2018-06-15 | OUTOFMEMORY error in Content Manager indexing in 11.0.10 and later | Cognos Analytics 11.0.10 has a fix for PI91883 OUTOFMEMORYERROR IN CM INDEXING but the issue still occurs. Dump files are created in bin64 folder of Content Manager installation The following record is logged in cogaudit.log: CM.IndexSynchronization.run: FAILED.java.lang.OutOfMemoryError |
| 2018-06-15 | IBM Cognos Analytics User Delegation – Changing the CASE of the input variable | When using the datasource User Delegation feature my authentication source supplies Cognos Analytics with a user variable in a specific case (UPPER or lower). My database requires the opposite case so it fails to recognize the user being sent. How can I change the case of the User being supplied within Cognos Analytics so that I don't have to change my authentication source or database target? |
| 2018-06-15 | Potential long queue resolutions caused by hardware constraints | If requests are being sent at a faster rate than can be serviced, this may be down to insufficient machine resources i.e. memory, CPU and disk space. If upgrading hardware resources is not an option, there are some other options that could be considered. |
| 2018-06-15 | Transformer cogtr fails to load: invalid magic number | When trying to invoke cogtr, it fails with an error |
| 2018-06-15 | The role of The Content Manager Cache service | The Content Manager Cache Service appears in the list of services in Cognos Administration. What is its purpose? |
| 2018-06-15 | "There were no images or folders returned for this request." WebDav with Apache/IHS | When trying to browse to an image folder within the Image Picker in Cognos, error below is seen "There were no images or folders returned for this request. This might be because WebDav is not enabled for this location." WebDav is set up correctly for Apache HTTP Server/IBM HTTP Server |
| 2018-06-15 | Does the silent installer expand option work with Cognos secured with SSL? | I have an SSL install of Cognos and want to use the "expand" feature of the inintened installation, but it wont let me continue. Is there a way to skip expand validation parameters in Cognos 11 silent/unattended installation as supported in UI mode, when using Cognos with SSL? |
| 2018-06-15 | How to find out when the cryptographic keys will expire | Without using the ikeyman, is there another way to check when the cryptographic keys for Cognos will expire? |
| 2018-06-15 | Unable to load requested view. Displaying home view Instead. | How to resolve the issue where Cognos Analytics shows a pop up with text "Not Found" and error: "Unable to load requested view. Disaplying home view Instead." as dispalyed in the screenshot below. |
| 2018-06-15 | Does Cognos Analytics support the Cognos 10 "Style" preference | In Congos 10, a user could personalize their "Cognos Connection" theme using the "Style" property found under "My Preferences". Does Cognos 11 still support a user's ability to personalize the look of the portal user interface (UI)? |
| 2018-06-15 | Is it possible to remove the blank template from report creation? | On creating a new report, is it possible to only display the client custom templates and not the Blank templates? |
| 2018-06-15 | Running reports in PDF, CSV, or Excel fails intermittently with CV-0015 The user does not have the assigned capability to generate "PDF" or "CSV" or "Excel" | Reports developed in Cognos BI 10 were imported into a distributed environment of Cognos Analytics 11 with Power Play 11. When reports were executed interactively in the classic viewer in various formats they failed intermittently with CV-0015 The user does not have the assigned capability to generate "PDF" or "CSV" or "Excel" |
| 2018-06-15 | The zero suppression icon is missing in Cognos Analysis Studio | When turning on zero suppression on a default analysis, and loading Cognos through a gateway, the suppression icon will not display. |
| 2018-06-15 | Why does the RoundHalfUp parameter cause certain numbers to round incorrectly? | In Cognos Analytics, you can set a parameter "RoundHalfUp" to make numbers ending in 5 to round up. Sometimes the numbers will round incorrectly, why is this? |
| 2018-06-15 | Some users get an error when trying to access Cognos Analytics:provided credentials are restricted from accessing IBM Cognos ” | Some users receive an error when trying to access Cognos Analytics |
| 2018-06-15 | Testing a SQL server Content Store in Cognos Configuration fails: database connection failed | Testing a SQL server Content Store in Cognos Configuration gives the following error. |
| 2018-06-15 | Importing custom certificate fails with error CAM-CRP-1205 | When trying to import a custom certificate, it fails with an error. |
| 2018-06-15 | Why is it not possible to rerun failed reports from the Manage > Activities tab | When a report fails, it is not possible to rerun the report from the Manage > Activities tab |
| 2018-06-15 | Indices are not updated when switching between content managers | During a content manager failover, users may find themselves unable to use the search function. This also stops users from being able to create data modules based on uploaded files. |
| 2018-06-15 | Why is there an HTTP 404 Result when hitting http://<machine>:9300/bi/v1/users/~/items/uihints? | When watching the interaction, there is an HTTP result that indicates a 404 (file not found) when hitting http://:9300/bi/v1/users/~/items/uihints |
| 2018-06-15 | How to use a hyperlink to open a local file on the web server in a new window from a report | This document describes how to open a PDF file or any other file format with a hyperlink or HTML code in a new window from a report |
| 2018-06-15 | Icon on report template not displayed | How do you change the icon of one of a custom report template in the list of available templates and themes when creating an new report? The steps in this document were followed… https://www.ibm.com/support/knowledgecenter/en/SSEP7J_11.0.0/com.ibm.swg.ba.cognos.ug_cr_rptstd.doc/c_authoring_templates_themes.html bu the svg image is not displayed. |
| 2018-06-15 | Issues with Microsoft Edge and Cognos Analytics | The compatibility tool website shows that MS Edge is not supported. Since IE is now phased out, what is the expected timeframe for Cognos to be compatible with the new browser? |
| 2018-06-15 | Cognos Acronyms P – Z | PDF Portable Document Format POGO Dispatcher PP PowerPlay PPDS PowerPlay Data Services PPDSWeb PowerPlay Data Service Web PPDSrrn PowerPlay Data Services Remote PPDSrrns PowerPlay Data Services Remote Service PPES PowerPlay Enterprise Server PPRP PowerPlay Report Processor (PDF) PPRS PowerPlay Report Service PRS Presentation Service PWQ PWQHandler PWR PWRHandler QECL Query Engine Common Library QF Query Framework QFW Query Framework Components QFW/QFWP Query Framework QFW |
| 2018-06-15 | Cognos Acronyms A – F | The following is a list of acronyms that you may see in any document discussing IBM Cognos, to help avoid any confusion or questions. AAA Authentication Authorization Accounting ACL Access Control List ADO Active X Directory Objects API Application Interface AR Active Report ATC Application Tier Components BAPI Business Application Programming Interface BIBUS Communication between services (protocol) BME BMT Engine BMT Batch Metadata Tool BMTFW Batch Metadata Tool Framework Manager |
| 2018-06-15 | Cognos Acronyms F – O | The following is a list of acronyms F – O that may be found in Cognos documents or error messages FMEE Framework Manager Expression Editor FMUI Framework Manager User Interface GMT Greenwich Mean Time GS Graphics Service GUI Graphical User Interface GUID Globally Unique Identifier GW Gateway HTTP Hypertext Transfer Protocol HTTPS Hypertext Transfer Protocol Secure HTS Human Task Service HWM Heavy Weight Modeling 1DViz Interactive Discovery Visualization IETF Internet Engineeri |
| 2018-06-15 | Default Home Page used even after setting Report as the home page | A user sets a Report as his Home page but, when navigating to the Cognos portal and logging in, default Home page is still set. The use must to click Home icon in Navigation Panel to view the Report. |
| 2018-06-15 | OKTA namespace sets wrong Content Language in Cognos | CountryCode (User field from Okta) is being used for Content Language setting on Cognos. Environment has been setup as per this document: https://www.ibm.com/communities/analytics/cognos-analytics-blog/administration-how-to-setup-openid-connect-using-okta-identity-provider-with-cognos-analytics-release-8/ |
| 2018-06-15 | Unable to connect to MS SQL Server Content Store database when TLS 1.0 is disabled on the server | Content Store database connection fails with generic connection failed error message when TLS 1.0 is disabled on the server. |
| 2018-06-15 | Storage of the MemberStorage and ResultSetStorage folders | What do the MemberStorage and ResultSetStorage folders in \temp\xqe directory of Cognos Analytics installation store do and is it normal for them to be empty? |
| 2018-06-15 | How to run jExtract on a core dump in AIX | When running Cognos Analytics on an AIX server, the processes are getting over-worked and Cognos is is logging the error DPR-ERR-2077 The request could not be redirected |
| 2018-06-15 | CM-SYS-5280 error when trying to import .xlsx and .csv files to Cognos Analytics | Importing excel and csv files to Cognos Analytics gives a "CM-SYS-5280" error |
| 2018-06-15 | Using a command with “-D” flag to import CA certificates into Cognos Analytics gives a "CAM-CRP-1202 Unknown flag: -D” error | Why does a command with “-D” flag to import CA certificates into Cognos Analytics give a "CAM-CRP-1202 Unknown flag: -D” error? |
| 2018-06-15 | Dragging a data item onto a dashboard from a Data Module gives error "Query Service internal error has occurred" | Error captured in the cogserver.log is below : MSR-GEN-0002 Error: "XQE-PLN-0001 Internal error. The query could not be planned by the Query Service: windows-850". |
| 2018-06-15 | Search Engine does not work in Cognos Analytics | When searching for objects in the Cognos Analytics search bar, no search results show and it continues to load indefinitely. |
| 2018-06-15 | How to drill through from a dashboard to a report | This document describes how to drill through from a dashboard to a report |
| 2018-06-15 | Report Views upgraded to Cognos Analytics 11.0.8 from Cognos BI 10.2.2 showed as greyed out | After upgrading from Cognos 10.2.2 to Cognos Analytics 11.0.8, the report views are shon as greyed out. |
| 2018-06-15 | Report performance may decrease after upgrading MS SQL Server database to version 2014 | After upgrading from MS SQL Server 2012 to MS SQL Server 2014, users may experience a decrease in performace. |
| 2018-06-15 | When a user's password expires, they are no longer able to login and are unable to change it | When a user's password expires they receive the following message: "Your password has expired. Please change it.". However there is no option to change it and so the user can no longer login to Cognos. |
| 2018-06-15 | An upgraded report fails with RSV-VAL-0010 XQE-PLN-0001 | A report that worked previously in 10.1.1 using Compatibility Query Mode was migrated to Cognos 11.0.9 and using Dynamic Query Mode. The report runs successfully however when validating the report, it issues an error. |
| 2018-06-15 | Allow non administrative users to change style to modern, small PDF report output | A user has installed a custom skin, however PDF reports are appearing small due to custom skin installed. This is noted in the APAR: PI64594 IN INTERACTIVE MODE, PDF OUTPUT APPEARS VERY SMALL AFTER SKIN &CONTENT STORE IMPORT In Cognos 10, a user was able to click on the 'My area Options', select 'My Preferences' and change the style and would apply the default style in order for the PDF reports to work successfully. However this option is no longer available in Cognos Analytics 11. |
| 2018-06-15 | MacAfee scan makes Cognos Analytics slow | How to prevent MacAfee virus scan from affecting the performance of Cognos Analytics? |
| 2018-06-15 | Downloading .pptx or .docx from Cognos Analytics 11.x | How to download or create a link to download published Microsoft Office documents, presentations, spreadsheets |
| 2018-06-15 | How to add a 3rd Party CA to allow for SSL between components in IBM Cognos Analytics 11 via ikeyman | In cases where the ThirdPartyCertificateTool is not working for you there is another tool with name ikeyman. This tool is a java tool and is located in ../jre/bin directory of Cognos Analytics installation. What are the steps via ikeyman, this is described below Import: Close Cognos Connection, it may not stay open execute ..\jre\bin\ikeyman select PKCS12 as key database and file name ist ..\configuration\certs\CAMKeystore Default Passwort ist NoPassWordSet Under "Personal Certificates" please rename encr |
| 2018-06-15 | "Number of Rows Retrieved Exceeds the Data Retrieval Limit" is displayed after the first page of a HTML report | When a report violates the “maximum rows retrieved” property for a query, an error message for this only occurs when navigating to subsequent pages of the HTML report. How can I make the error occur in the first page of such reports? |
| 2018-06-15 | Advanced settings to ensure efficient Content Manager failover | What advanced settings can be used to ensure faster Content Manager failover? |
| 2018-06-15 | Silent installation for Cognos Analytics on Linux installs Full Components regardless of specified setting in the response file | When installing Cognos Analytics 11.0.10 on Linux platform with silent mode, it is noticed that launching Cognos Configuration displays all components regardless of what entries are specified in the response file For example, response file contains following when user only wants to install Application Tier only BISRVR_CA_INSTALL=1 BISRVR_CA_TOOLS_INSTALL=0 USER_INSTALL_DIR=/data_1/perf/install/cognos/c11 BISRVR_CUSTOM_FIRST=1 BISRVR_CUSTOM_EXPAND=0 BISRVR_FEATURE_DATATIER=0 BISRVR_FEATURE_APPTIER=1 BISRVR |
| 2018-06-15 | SSAS Datasource connection using External namespace authentication: Premature end of file | Errors occur after setting up datasource to use External namespace authentication. Testing datasource is successful for DQM. Reporting Unable to parse the data source signon: Error on line -1 of document : Premature end of file. Nested exception: Premature end of file. CAF-WRN-2082 An error has occurred. Please contact your administrator. The complete error has been logged by CAF with SecureErrorID Dashboarding The metadata for '' did not load. Please contact your administrator for details. Wh |
| 2018-06-15 | Extensions to manage UI elements does not work under distributed environment | In some case, hiding user interface(UI) elements using spec.json extensions does not work and the elements are still displayed. This symptom does not happen under single server environment and the elements are hidden as we expected. |
| 2018-06-15 | How to export dashboards to view them offline | Is it possible to export my dashboards to excel or PDF so that they can be viewed offline? |
| 2018-06-15 | Active Reports open in a new tab instead of the same tab | As per the documentation… https://www.ibm.com/communities/analytics/cognos-analytics-blog/reporting-enhancements-in-11-0-7/ it should be possible to open active reports within the same tab/switcher. However once you click on the report, it opens in a new tab unless the run as option is selected. |
| 2018-06-15 | Drillthrough from PowerPlay to Dynamic Query report fails intermittently with QFS-ERR-0141 | The user has a PowerPlay cube which drills through to a DQM report. There are two dispatchers, one is 32-bit, the other is 64-bi |
| 2018-06-15 | Differences TM1 and Planning Analytics interface in Cognos Analytics 11.0.6+ | With Cognos Analytics 11.0.6 a new datasource connection type has been introduced for Planning Analytics Server. This document will list the known differences between connecting through the TM1 datasource connection type and connecting through the Planning Analytics datasource conection type. |
| 2018-06-15 | How to see which user is generating a query in Cognos Analytics | All SQL queries fired to our MS SQL Server are done under a single user. This means when there are queries generating a lot of load on the database server we can't trace this back to the actual Cognos user 'generating' this load. How can we setup our Cognos environment or database connectivity allowing us to tie these things together? Meaning in it's essence that we want to see which Cognos user is issuing what SQL queries in the database. |
| 2018-06-15 | A report with a link to an email address will automatically open using the Dispatcher URL instead of gateway URL | When scheduling a report with a link to an email address, it will automatically send the link to the Dispatcher URL instead of the desired gateway URL |
| 2018-06-15 | Allow users to View Dashboards and remove ability to Create, Edit and Save Dashboards | Cognos Analytics 11 requires that a user have Execute permissions to view or create Dashboards which also provides the ablity to creaet, edit and save dashboards. How can users be provided ability to view Dashboards without having ability to edit, save or create new Dashboards? |
| 2018-06-15 | Information Distribution role includes explicit denies | When testing permissions, an administrator would regularly add themselves into all the different roles. When the Information Distribution license role is used, some unexpected behavior might occur |
| 2018-06-15 | After migrating, reports fail: Unable to load driver manager library libdb2.a(shr.o) | After a new install and database migration, reports fail to execute with… QE-DEF-0325 The logon failed for the following reason:RQP-DEF-0068 Unable to connect to at least one database during a multi-database attach to 1 database(s) in: Audit The customer has a 32-bit appserver and LIBPATH which contains a reference to /opt/IBM/db2/V10.5/lib32 |
| 2018-06-15 | QFS-ERR-0001 Unable to find the provider 'TM1REST' on the list of configured providers. | Running an existing report after an upgrade to Congos Analytics 11 returns an error. The database connection in Cognos Analytics had been reconfigured by our customer during the upgrade to CA 11 to use the new type 'IBM Planning Analytics' connection type instead of 'IBM Cognos TM1'. |
| 2018-06-15 | Data source connection test successful with 'XQE-DS-0015 getDatabaseProductName' | Testing connections for JDBC configured data sources is successful but produces the following message on the connection test results page: XQE-DS-0015 getDatabaseProductName: "" The word 'Succeeded' is also a link, which when clicked produces the following alert: XQE-DS-0015 getDatabaseProductName: "". XQE-DS-0015 getDatabaseProductVersion: "". XQE-DS-0015 getDriverName: "". XQE-DS-0015 getDriverVersion: "". XQE-DS-0016 Time to connect: . Is it an indicator of an error or warning? |
| 2018-06-15 | DPR-ERR-2056 when executing reports after updating Symantec Endpoint Protection | After Symantec Endpoint Protection updates, any report that executes results in an error message. |
| 2018-06-15 | Running a DQM report in Cognos Analytics fails: "XQE-GEN-0010 Found an internal error: '!mapSuccess" | Running a DQM report in Cognos Analytics fails: XQE-GEN-0010 Found an internal error: '!mapSuccess – reportName=Report – edgeName=29 – edgeOrdinal=1 – tuple=([TBdimension_5].[TBhierarchy_5].[all].[2010].[].[]).'. |
| 2018-06-15 | Testing DB2 connection on Framework Manager fails: "CLI0197E A trusted context is not enabled on this connection. Invalid attribute value. SQLSTATE=HY010" | Testing DB2 connection on Framework Manager fails with the following errors: RQP-DEF-0177 An error occurred while performing operation;. UDA-SQL-0107 A general exception has occurred during the operation;. [IBM][CLI Driver] CLI0197E A trusted context is not enabled on this connection. Invalid attribute value. SQLSTATE=HY010 |
| 2018-06-15 | How can I make my Drill Through links available only to specific values in the list column | There is a list report with a Drill Through Definition on a column containing related and non-related data items for the target report. How can the Drill Through link be edited to only be active for the related data items? |
| 2018-06-15 | Create a non-kerberos JDBC Cloudera Impala datasource connection in Cognos Analytics | Should any drivers be downloaded to create a JDBC Cloudera Impala datasource to connect to a Non-Kerberized Cluster of Cloudera HDFS? Also, besides IP:Port/Database_name for the JDBC connection, should security keys be setup in the Cognos server for login? |
| 2018-06-15 | Access the Audit logs written in Cognos BI after migrating to Cognos Analytics | How can a user continue to have access to the Audit logs written in Cognos BI after migrating to Cognos Analytics? |
| 2018-06-15 | "UnCaught TypeError: Cannot read property ‘focus’ of null 6" message when executing a Cognos Analytics report in Excel format. | "UnCaught TypeError: Cannot read property ‘focus’ of null 6" The above error is thrown when users try to run reports in Excel format, that work in HTML. |
| 2018-06-15 | Can't connect to the LDAP server: CAM-AAA-014 CAM-AAA-0064 CAM-AAA-0056 CAM-AAA-0026 | When trying to attach to an LDAP Directory Server, either by using the test functionality in Cognos Configuration or by starting IBM Cognos 11, an error message is logged and the connection fails. This is true for LDAP and LDAPS (LDAP via SSL). |
| 2018-06-15 | MSR_GEN_0071 Internal error getting catalogs and schemas for: "test connection to Oracle" | A data server connection has been created and tests successfully but, when the user clicks the schemas tab, an error appears. Framework Manager is able to retrieve the data successfully. |
| 2018-06-15 | The report version is not supported when copying a report specification in Cognos Analytics | When trying to open a report when copying the report specification into a new report, this error message appears, and the report cannot be made. |
| 2018-06-15 | cogconfigw.exe APPCRASH during Cognos 11.0.9 Install on top of 11.0.8 | After an upgrade from cognos 11.0.8 to 11.0.9, Cognos Configuration gives the following error IBM Cognos Products cnfg: has stopped working. After attempting to uninstall Cognos Analytics, there's an error saying Could not create the Java Virtual Machine. A fatal exception has occurred. Program will exit |
| 2018-06-15 | Open Analysis Studio as drill through report | Drill through to Analysis Studio report opens the report in a viewer, how do you get it to open in Analysis Studio in Edit mode? |
| 2018-06-15 | Same range for all instances of a chart | This document outlines how to make all instances of a chart have the same range |
| 2018-06-15 | Opening PDF output in Cognos Analytics shows blank page | When opening PDF output, it shows blank page instead of PDF report output. |
| 2018-06-15 | Grant scheduling capability for a report to a user/group in Cognos Analytics | This document describes how to grant scheduling capability for a report to a user/group in Cognos Analytics |
| 2018-06-15 | What is the difference between a data server connection and data source connection? | The "Data Server Connection" is primarily used for Self Service BI purpose, to be used mostly by Business Users who do not have Framework Manager access to create a Metadata Model Is the Data Server Connection going to replace Data Source Connection or, as mentioned above, is it for Business Users only? Also, if a Business User creates a Data Server Connection, will Framework Manager be able to access data via "Data Server Connection", or will Framework manager only be able to access Data Source connectio |
| 2018-06-15 | Permissions required for scheduling a report in Cognos Analytics | Why do users/groups need “write” access to a report to create a schedule for it? |
| 2018-06-15 | QE-DEF-0359 The query contains a reference to at least one object Cognos Analytics | When trying to run a report, error messages appear as the report is missing objects. |
| 2018-06-15 | Enabling an ODBC trace for Cognos Analytics | Enabling an ODBC trace is useful for trouble-shooting connection issues with ODBC |
| 2018-06-15 | Migrate the audit database from Cognos BI to Cognos Analytics | How to migrate the audit database contents from Cognos BI to Cognos Analytics? |
| 2018-06-15 | Interactive HTML reports do not refresh images if the images are changed or removed in the IIS gateway. | When an image file is replaced in the IIS gateway interactive HTML reports keep showing the old image in Internet Explorer (IE) until cache is deleted in IE |
| 2018-06-15 | Accessing Cognos Analytics displays a webpage error: “TypeError: Unable to get property of undefined or null reference at" | Accessing Cognos Analytics after upgrading displays a webpage error: “TypeError: Unable to get property of undefined or null reference at |
| 2018-06-15 | How to merge two Cognos Analytics environments | How to move content and users from one Cognos Analytics environment into another one? |
| 2018-06-15 | Stop the generation of xqe log files | How to stop the generation of xqe log files as they are taking up a lot of space? |
| 2018-06-15 | PowerPlay Server will not start: CFG-ERR-0106 DPR-ERR-2014 | After having installed PowerPlay Server into an existing Cognos Analytics environment, it fails to start. |
| 2018-06-15 | SSO not working after upgrading to Cognos Analytics 11.0.5+ | After upgrading to Cognos Analytics 11.0.5+, accessing Cognos via SSO displays an "Invalid Login response" error. |
| 2018-06-15 | 500.21 error displayed while accessing Cognos Analytics using SSO | Attempt to access Cognos Analytics via SSO displays a 500.21 error |
| 2018-06-15 | Customising Cognos Analytics in Russian | Customising the Cognos BI welcome page with a Russian company name is not displayed as expected i.e. Russian characters are illegible |
| 2018-06-15 | Invalid Login Response error when accessing Cognos Analytics via SSO | After running the automatic script to set up SSO, trying to access Cognos Analytics using SSO displays an "Invalid Login response" error. |
| 2018-06-15 | CAM-AAA-0056 upon authentication to LDAP Namespace | Unable to log in to a LDAP Namespace. "Unable to Authenticate – Bad Search Filter" From the cogserver.log – "CAM-AAA-0056 Unable to Authenticate" |
| 2018-06-15 | XQE-PLN-0020 – V5BoundModeIdentifier | The following error message "XQE-PLN-0020 The V5 Query could not be planned by the Query Service.The 'V5BoundModeIdentifier' node is invalid for the OLAP Transformation Library and the Query Service Planner is currently not able to resolve it." appears during report execution of a Dynamic Query Mode package. |
| 2018-06-15 | How to set report options to be automatically unchecked | On creating a report, the 'Automatically populate values', which can be found under Options -> Edit, is always automatically selected. Can this be changed so that it is automatically deselected when a user creates a report? |
| 2018-06-15 | CAM-CRP-1193 An error occurred while attempting to contact the active Content Manager Cognos Analytics | On doing save in Configuration Manager on a second application tier install fails at the "Generating cryptographic information" stage with an error. This can sometimes happen when doing an upgrade. |
| 2018-06-15 | CM-SYS-5034 Content Manager failed to delete the objects in Cognos Analytics | Error occurs in Cognos portal CM-SYS-5034 Content Manager failed to delete the objects. |
| 2018-06-15 | Cognos Analytics Query Studio type-in filter Insert button does not work | In Cognos Analytics 11.0.7 the type-in filter Insert button is not working when creating or modifying a Query Studio report. The same problem occurs for Query Studio reports upgraded from Cognos BI 10.2. The Insert button does not do anything when it is clicked when using Internet Explorer 11 and when using the F5 gateway load balancer. The issue does not occur using Firefox. |
| 2018-06-15 | AAA-LPS-0005 Unable to communicate with legacy namespace error | When trying to log in, the error message "AAA-AUT-0013 The user is already authenticated in all available namespaces " is displayed. In the Cognos Services when testing the namespace (eg LDAP or AD) it comes up with the following error messages: AAA-AUT-0013 The user is already authenticated in all available namespaces AAA-LPS-0005 Unable to communicate with legacy namespace |
| 2018-06-15 | QE-DEF-0288 Unable to find the database 'DataSource_Name' in the content store | One or more users that are not part of the system administrators group receive an error when trying to run reports or queries. |
| 2018-06-15 | In Event Studio 'Preview All' option is blank except – Internet Explorer only | In Internet Explorer when selecting the Preview All in Event Studio a blank page is returned except for a # sign in the top left corner and the following error. "Internet Explorer has modified this page to help prevent cross-site scripting." This issue will occur if your browsers Intranet security setting has been increased past the default 'Medium-Low' since the 'Enable XSS filter' will be reset to 'Enable' for 'Medium' and above. |
| 2018-06-15 | Setting web content expiry for Cognos Analytics with IBM HTTP Server or Apache HTTP Server | How to set the web content expiry for Cognos Analytics with IBM HTTP Server or Apache HTTP Server? |
| 2018-06-15 | How is the webcontent expiry in IIS related to the time taken for logging into Cognos Analytics? | This document explains how the webcontent expiry in IIS related to the time taken for logging into Cognos Analytics |
| 2018-06-15 | F5 load balancer persistence type for Cognos Analytics | What persistence type should be used for load balancing Cognos Analytics Gateway? |
| 2018-06-15 | DPR-ERR-2074 error while running a report in Cognos. | While running a simple report from a data module throws below error : /v1/reports bi-service DPR-ERR-2074 Failed to receive a timely response from an external process with a PID XXXX. |
| 2018-06-15 | Slow login in Cognos Analytics | Login is slow when accessing Cognos via the gateway URI in all browsers. |
| 2018-06-15 | Getting error "CCL-PLG-0001 Failed to load the pluggable shared library. libRSRequest.so: wrong ELF class: ELFCLASS64" | Getting following Error while trying to run reports : CCL-SRV-0501 The BIBusTKServer process caught an unexpected exception. CCL-PLG-0001 Failed to load the pluggable shared library. libRSRequest.so: wrong ELF class: ELFCLASS64 |
| 2018-06-15 | PowerPlay Reports are not opened in Google Chrome | When opening PowerPlay report using Google Chrome the following error appears: Cannot open PowerPlay Report |
| 2018-06-15 | ‘Print report’ option is checked by default when a report is run in the background | Why is the ‘Print report’ option checked by default for certain users when they run a report in the background? |
| 2018-06-15 | Unable to run a report in the background to send it via email: "RSV-DST-0009 The print process returned a status code of 27" | Every time users run a report in the background to be sent via email it gives an error. When checking under Admin past activities and going through the run history the following error can be seen for the run: RSV-DST-0009 The print process returned a status code of 27. |
| 2018-06-15 | Empty result when reporting against IBM Planning Analytics | Reporting against IBM Planning Analytics using the new Planning Analytics interface, results in empty cells being returned in the report output in IBM Cognos Analytics 11.0.6 or higher.. Same might have worked well against the old TM1 interface. |
| 2018-06-15 | Why is there no function tab when creating a query calculation? | When creating a Query Calculation for a data module query, the function tab under "Available Components:" is not visible. |
| 2018-06-15 | Are the Cognos user groups and roles included in a full content store deployment? | When migrating the content store, are the Cognos user groups and roles included in a full content store deployment? |
| 2018-06-15 | Error when using custom SQL "The request must contain a valid describeDataSourceQuery element" | When attaching an SQL object to a query with a direct connection to the Oracle database, then copying and pasting manual SQL query error below is seen. "The request must contain a valid decribeDataSourceQuery element" Same error seen with simple SQL query. SQL works with no issue in Oracle SQL Developer. |
| 2018-06-15 | How to remove the Save button on a specific dashboard | After having created a sample dashboard, the requirement is to allow users to edit features and understand how it works but to prevent them from overwriting or delete it |
| 2018-06-15 | User not able to click on report link. Report Links are greyed out. | After Upgrading Cognos 10.2.2 to Cognos 11.0.8 a user is not able to click on the report link as it is greyed out and not active. However a user is able to access more options for report and "View versions" and report version is listed in there and user is able to access report version. When the report appears in their recent on the Cognos Welcome page they still cannot access this. |
| 2018-06-15 | Disable SSO for Cognos Analytics | How to disable SSO for Cognos Analytics in IIS? |
| 2018-06-15 | Attempt to access Cognos via SSO gives a http 403.14 error | Accessing Cognos with Single Sign On gives a http 403.14 error message in all browsers. |
| 2018-06-15 | The OK button does not work when using Internet Explorer 11 to change the Package Drill through definition on the Target tab in Cognos Analytics 11 | When editing a package drill through definition and trying to make changes on the Target tab using Internet Explorer 11, the OK button does not work and the changes are not saved. |
| 2018-06-15 | Accessing a iSeries DB2 (AS/400) database via JDBC | Is it possible to connect to an iSeries DB2 (AS/400) database using a JDBC connection. |
| 2018-06-15 | How can we change the size of the folder navigation in IBM Cognos Analytics? | Is it possible for us to change the size of folder navigation in IBM Cognos Analytics? |
| 2018-06-15 | Attempt to access Cognos via SSO gives a http 403.14 error | Accessing Cognos with Single Sign On gives a http 403.14 error message in all browsers. |
| 2018-06-15 | Cannot View Report Output and missing locale settings in My Preferences | Users are no longer able to see any report outputs and are missing the locale settings which should be found in My Preferences. This is similar to the following: http://www-01.ibm.com/support/docview.wss?uid=swg21990447 but the Big Data extension is not installed |
| 2018-06-15 | How to reach tm1web.html file with IIS? | This document describes how to reach tm1web.html file with IIS? |
| 2018-06-15 | "Invalid login response" with Single Signon | SSO has been set up but, every time a user tries to reach the site, there is an error message "Invalid Login Response" although no credentials have been entered. |
| 2018-06-15 | Unable to validate reports after upgrading to Firefox 57. | After upgrading to Firefox 57, validating reports in Report Studio fails. |
| 2018-06-15 | Exporting a report to Excel displays 404 error | Running reports in Excel format displays a "404 File directory not found” error. |
| 2018-06-15 | How to set up a default option for reports | What is required to set the default option for reports to either run or to be opened in edit mode? |
| 2018-06-15 | How to add and edit highlight points in a story | This document explains how to add/edit certain highlight points in a story, for example, how to highlight the months. |
| 2018-06-15 | Scheduled jobs fail with CNC-JOB-0004 | Scheduled jobs fail when running in a multi-server environment |
| 2018-06-15 | Report fails: Your request could not be completed because the Query Service is busy Cognos Analytics | When running a report, it returns with the following error: "Your request could not be completed because the Query Service is busy" |
| 2018-06-15 | How to find the search path for objects in Cognos Analytics | In Cognos 10 there was an option to see the search path for an object, such as a report, which is useful if there are two objects with the same name. Is the same option available in Cognos Analytics? |
| 2018-06-15 | CNC-SDS-0335 Error returned from SMTP Server | Scheduled reports fail to send by e-mail even though the SMTP server tests fine in Cognos Configuration. Multiple error messages are generated. |
| 2018-06-15 | How to schedule a Bursting report | This document describes how to schedule a Burst Report in Cognos Analytics |
| 2018-06-15 | How to sort a data set using multiple data set columns | This document describes how to sort a data set using multiple data set columns |
| 2018-06-15 | Cognos Analytics portal becomes slow to log in | The Cognos Analytics Portal starts to become very slow to login after a period of time. Restarting the Cognos services solves the problem for a while and then the portal will become slow again. |
| 2018-06-15 | Unable to save connection details for a datasource using the Manage > Data Server Connections functionality | 1. Using IE11 browser, after entering the datasource and connection details to a datasource, the Save button does not work. Clicking on it seems to do nothing. 2. Using Chrome browser, enter the details, after clicking Save, it fails and displays this message… Data server error occurred: cmFailReadProp |
| 2018-06-15 | A report throws the error below when it's run for a specific time frame | For example, if the report is run for June 23rd – Oct1, it will give an error. However, if the time frame get increased and include that time frame the report runs without error. |
| 2018-06-15 | Cognos Analytics StartService EventService NC DB Validation failed. | JSM Audit.JSM StartService EventService NC DB Validation failedSome of the EMF services (Monitor Service, Delivery Serivice, Agent Service, Job Service, etc may not work properly. NC DB Validation failed. Some of the EMF services (Monitor Service, Delivery Serivice, Agent Service, Job Service, etc may not work properly. |
| 2018-06-15 | Cognos Analytics and OpenID | Latest information on OpenID Connect (OIDC) from Cognos blogs and other documentation. |
| 2018-06-15 | CNC-SDS-0410 The email message was not sent | Reports are not sent out via email when "Run with advanced options" is used. The user tries to send a report via email, after clicking OK, errors appear |
| 2018-06-15 | Attempting to log onto Cognos Analytics fails: CM-REQ-4153 CAM-CRP-1064 | When trying to Log into Cognos SSO isn't working, these errors appear in the logfiles |
| 2018-06-15 | Error CNC-SDS-0410 CNC-SDS-0379 when sending scheduled reports | When a report is scheduled to run and deliver the results as an attachment, errors are returned. It runs successfully when emailing interactively and not scheduled |
| 2018-06-15 | DPR-ERR-2109 The dispatcher cannot service the request at this time. The dispatcher is still initializing Cognos Analytics | – When users try to open Cognos in their browser, the following error dispays : DPR-ERR-2109 The dispatcher cannot service the request at this time. The dispatcher is still initializing. Contact your administrator if this problem persists. Please try again or contact your administrator. – The dispatcher service appears to be started, but the logs show errors are occuring |
| 2018-06-15 | In-place upgrade from Cognos Business Intelligence to Cognos Analytics | Is it possible to perform an in-place upgrade from Cognos Business Intelligence to Cognos Analytics? |
| 2018-06-15 | Unable to combine several filters for a dashboard based on Power Cubes: “The data cannot be retrieved from the data set” | Combining several filters for a dashboard based on Power Cubes gives the following error: “The data cannot be retrieved from the data set.” This issue only occurs when accessing Cognos via the gateway URI. |
| 2018-06-15 | RQP-DEF-0177 When running a report in Cognos Analytics | Running a report in Report Studio or Query Studio causes an error. The problem can be reduced down to a single column causing the error. |
| 2018-06-15 | Error RQP-DEF-0177 when Cognos creates Automatic summaries in a Report | When trying to aggregate a Data Type of 'Text' and trying to run the report, Cognos will produce the error: RQP-DEF-0177 An error occurred while performing operation 'sqlPrepareWithOptions' status='-256'. UDA-SQL-0213 The data type of an argument to an aggregate function is invalid. RSV-SRV-0042 Trace back: When the Data Type in properties has been set as Summary Data Item: Number Summary: Total |
| 2018-06-15 | Custom themes are not appearing as expected | On a single environment, once a theme is imported and the browser refreshed, the theme will appear as expected. However, on a distributed environment, the images are blanked out and the theme does not appear correctly. |
| 2018-06-15 | How to modify the default "Run as" action | The option to edit the default Run as action was available in Cognos Business Intelligence but removed in Cognos Analytics. This option has been re added with the release of Cognos 11.0.8 and can be found in the following location: 1) Click on … to the right of the report name in Team Content for example 2) Click properties 3) Click Report 4) Click advanced 5) The setting is at the bottom of the pane “Default Portal Action” You can now edit the Default Run as option |
| 2018-06-15 | After importing a font, the column does not show any data | After using the following documentation to add in a font, the data does not appear. https://www.ibm.com/support/knowledgecenter/en/SSEP7J_11.0.0/com.ibm.swg.ba.cognos.inst_cr_winux.doc/t_add_fonts.html For example, when using a barcode font, the data does not appear. |
| 2018-06-15 | Setting the Oracle CLIENT_IDENTIFIER on database connection with Cognos Analytics. | How can you set the Oracle CLIENT_IDENTIFIER value on a database connection with Cognos Analytics? |
| 2018-06-15 | 502 Bad Gateway accessing Cognos Analytics | Optional gateway set up on Microsoft Internet Information Services (IIS) receiving a blank page or http error 502.3 Bad Gateway error |
| 2018-06-15 | AAA-AUT-0013 message appears when logging in to Cognos Analytics | Getting the below message when SSO is enabled and cannot log into Cognos Connection |
| 2018-06-15 | Required step for upgrading GSKit when configuring CA 11.0.9 with IBM HTTP Server on Windows | When configuring Cognos Analytics 11.0.9 with IBM HTTP Server on Windows, Cognos Administrator need to be advised with following product updates · Cognos Analytics 11.0.9 includes upgraded version of IBM GSKit (Global Security Kit 8.0.50.84) · IBM HTTP Server could contain earlier version of GSKit such as 8.0.50.79 (IHS9) or 8.0.50.69 (IHS8.5.5) · Typical example of this implementation is configuring SSL/TLS as well as Single Sign On (SSO) · When trying to use mod2_4_cognos.dll (for IHS9) or mod2_2_cognos. |
| 2018-06-15 | Technical tip on integrating Cognos Analytics with IBM HTTP Server 9 on Windows Platform | When IBM HTTP Server version 9 is installed on Windows, Cognos Administrator notices following error while attempting to start up web server using mod2_4_cognos.dll in cognos.conf httpd.exe: Syntax error on line xxx of {IBM_HTTP_Server_Install_Directory}/conf/httpd.conf: Syntax error on line x of {IBM_HTTP_Server_Install_Directory}/conf/cognos.conf: Cannot load {Cognos_Analytics_Gateway_Install_Directory}/cgi-bin/mod2_4_cognos.dll into server: %1 is not a valid Win32 application. |
| 2018-06-15 | Cognos Analytics cogconfig fonts are unreadable | Red Hat Enterprise Linux 7.4's cogconfig tool shows wierd font as per the image below |
| 2018-06-15 | How to Increase the Row FetchSize for DQM data sources. | Communication between a data source and the CA servers may be slow depending on the geographic location and network between the hosts. This document describes the steps required to increase the Row Fetch Size for JDBC data sources which may improve overall performance. |
| 2018-06-15 | Firefox 57 Quantum causing issues with Cognos BI and Cognos Analytics | Firefox released a new engine called Quantum – https://blog.mozilla.org/blog/2017/11/14/introducing-firefox-quantum/ |
| 2018-06-15 | Product images don't show in Event Studio | Images/Icons are visible when using the product without webserver. With webserver also icons are visible elsewhere, only in event studio the icons are not visible. |
| 2018-06-15 | No CQM Report running. CCL-SRV-0507 when starting BIBUSTKSERVERMAIN.exe manully from bin(32 bit report server) | Dispatcher is not able start the BIBUS process. |
| 2018-06-15 | Attempt to click on a drill through in a pdf report in Internet Explorer gives an error: Page cannot be displayed. | Drill through reports do not work when run in PDF format. Clicking on the drill through link in Internet Explorer gives a ‘Page cannot be displayed’ error. |
| 2018-06-15 | Can Cognos Analytics be automatically redirected on session timeout? | Can Cognos Analytics be automatically redirected to a particular page on session timeout? |
| 2018-06-15 | Smart Large Objects: The metadata area in the sbspace is full. | Unable to start Cognos service |
| 2018-06-15 | Why is it considered best practice to have the Cognos session timeout lesser than the outer session timeout? | Why is it considered best practice to have the Cognos session timeout lesser than the timeout of the third party authentication provider you are using? |
| 2018-06-15 | SSL on load-balancer gateway does not redirect to the Cognos Analytics portal | After implementing SSL on a load-balancer gateway, the gateway does not redirect to the Cognos Analytics Welcome page. Instead, it displays a directory listing of the files in the bi directory For example… https://server_name/ibmcognos redirects to… https://server_name /ibmcognos/bi and displays the directory structure. However… https://server_name/ibmcognos/bi/v1 takes the user into Cognos Analytics Welcome page |
| 2018-06-15 | How to avoid the freeze in UI on a Siteminder session timeout in Cognos | How to avoid the freeze in user interface on timeout of a Cognos session which uses Siteminder as the third party authentication provider? |
| 2018-06-15 | Attempt to delete a folder fails: 403 Forbidden /cognos/bi/v1/objects | Whenever a user attempts to delete a folder in IBM Cognos Analytics, it fails with an error. |
| 2018-06-15 | Alternate Hierarchy in SSAS cube not visible in Members View | Added an Altenrate Hierarchy to an existing SSAS cube but when viewing in Cognos Reporting, the Alternate Hierarchy does not appear when selecting option "Show members only for dimensional packages". |
| 2018-06-15 | XQE-PLN-0265 error using Netezza function | Calculation that uses nvl([Data_Item],0) results in error with a DQM connection: XQE-PLN-0265 The function 'nvl' requires 1 argument(s) in data item 'Data Item1' of query 'Query1'. |
| 2018-06-15 | Transformer Signon appears | Creating a Transformer Cube based on published pacakge, the datasource signon windows appears and loops. This is also happen when validating a query subject when importing the data source. |
| 2018-06-15 | Custom themes under Manage > Customization are not working | Custom themes under Manage > Customization are not working in a distributed environment |
| 2018-06-15 | Cognos constantly trying to elect an active content manager | Messages related to election of an active CM are constantly logged in Cognos logfiles |
| 2018-06-15 | Getting the message 'Can't load visulaization' in a dashboard when applying local filter | (a) Upload a file that contains a numeric column and one or more attribute column(s) using 'Upload Files'. (b) From My Content, use that file, drag and drop the numeric column. It shows an aggregate number. (c) Click on the top right arrow, drag and drop an attribute column in the local filters area and choose a one or more values by checking the checkbox(es). The dashboard count area spins for a while with the message 'Can't load visulaization'. |
| 2018-06-15 | Is there a way to extract separate items from PostgresSQL JSON values? | Is there a way to extract separate items from PostgresSQL JSON values? |
| 2018-06-15 | Running a report view with prompts interactively | How can you run a report view with prompts interactively and then have it reprompt you to enter new prompt values after the first report execution |
| 2018-06-15 | Report not prompting for values in Cognos Analytics | When selecting the report you want to run, the report runs but just appears with pre-defined data, instead of prompting the user for which data they would like to select. However when pressing on the three dots next to the report, and selecting 'Run-As' the report will run and prompt the user to select values. |
| 2018-06-15 | Which Roles and Features need to be installed when installing IIS on a Windows server? | What are the roles and features which need to be installed when installing IIS on a Windows server for setting up Single Signon with IBM Cognos Analytics? |
| 2018-06-15 | "AAA-AUT-0013" with Cognos Analytics Easy Install | After installing Cognos Analytics Easy Install, Cognos Configuration starts but the error AAA-AUT-0013 is seen when opening Cognos in a web browser |
| 2018-06-15 | Which logging to enable when the Cognos Service will not start | User is unable to start Cognos Services, this logging will provide more details on the errors that are occurring |
| 2018-06-15 | "Open" button in IBM Cognos tab in Microsoft Powerpoint not available | After connecting to your Cognos Analytics server within Microsoft Office Powerpoint, the Open button becomes greyed out and you cannot click on it. Issue does not occur with any other Microsoft Office application |
| 2018-06-15 | Cognos Analytics 11 connecting to Kerberized Hive | How can we enable a connection from Cognos Analytics 11 to a Kerberized Hive datasource using cached credentials? |
| 2018-06-15 | How to set custom themes for different roles Cognos Analytics | How can I set different themes for different users in Cognos Analytics? |
| 2018-06-15 | AAA-AUT-0013 The user is already authenticated in all available namespaces Cognos Analytics | Receive the error AAA-AUT-0013 with SSO enabled and trying to invoke Cognos Analytics in the browser |
| 2018-06-15 | Expired LDAP Password does not prompt user to change. | When using IBM Security Directory Server (or Tivoli), when a password expires, the user logging into Cognos does not get asked to change it. |
| 2018-06-15 | Supported iOS devices for the Cognos Mobile app | Which devices can be used to run the Cognos Mobile iOS app? |
| 2018-06-15 | Attempt to browse for an image in Reporting fails: 405 – Method Not Allowed | When a user tries to browse for images in Reporting, a ‘Web server error’ message appears stating that the web request failed. |
| 2018-06-15 | Impact of the query_reuse feature on the SQL syntax of a query | How does the SQL syntax of a query change when the query_reuse feature is turned ON/OFF? |
| 2018-06-15 | Threshold for the ScrollCursor used by queryReuse | Is there a threshold/timeout for the ScrollCursor used by a query when the query_reuse feature is turned ON? |
| 2018-06-15 | CAM-AAA-0056 upon authentication to LDAP Namespace | Unable to log in to a LDAP Namespace. Error Message: CAM-AAA-0056 Unable to Authenticate |
| 2018-06-15 | Switch the Cognos environment to Production in IBM License Metric Tool | How to switch the environment to Production in IBM License Metric Tool? |
| 2018-06-15 | Is the query_reuse feature applicable to DQM? | Does the query_reuse feature apply to DQM? |
| 2018-06-15 | When switching between multiple namespaces, the webpage fails to load with a 403 error. | When going through the optional gateway in Cognos Analytics 11.0.7, logging into one namespace then switching to a new one causes a 403 error to occur. |
| 2018-06-15 | Image fails to load when running query studio reports in PDF/Excel | When running a report in IBM Cognos Analytics Query Studio, the image fails to load when the report is generated in PDF/Excel format. |
| 2018-06-15 | Custom view not loading as the default for Cognos Home perspective | After an upgrade, when setting the default view to a custom theme, the default home perspective continues to always load. |
| 2018-06-15 | HTML report output is not well formed | When using paramertized URLs getting the error HTML report output is not well formed |
| 2018-06-15 | Clicking New > Report results in TypeError: cannot read property '_GHJ' | In a Cognos 11.0.6 environment, when clicking New -> Report the reporting interface fails to load and throws a javascript error: TypeError:Cannot read property '_GHJ' of undefined at Object._XNJ._6XI (http://servername:9300/bi/pat/rsstartupblock_1.js:11:2324) |
| 2018-06-15 | Invalid Login Response when using SSO after upgrade | When entering valid credentials, user will receive the Invalid Login Response Error, therefore unable to login successfully. |
| 2018-06-15 | Getting the error message "The number of tuples in a crossjoin exceeds the maximum. The allowable value is "8" OOM and the estimated value is "…" OOM" when running a DQM report against a Dynamic Cube | When running a DQM report against a Dynamic Cube with security applied in dimensions some reports fail with the error message "The number of tuples in a crossjoin exceeds the maximum. The allowable value is "8" OOM and the estimated value is "…" OOM" |
| 2018-06-15 | The server returned an unrecognizable load response for report "storeID("iXXXXXXXXXXXXXXXXXXXXXXXXXX")" | After upgrading from IBM Cognos BI 10.2.2 to IBM Cognos Analytics 11.0.6, when trying to edit a report you get this error: The server returned an unrecognizable load response for report "storeID("iXXXXXXXXXXXXXXXXXXXXXXXXXX")". |
| 2018-06-15 | Samples are not included with Cognos Analytics, version 11.0.7 and later, on AIX | The IBM Cognos Analytics server installation kit, version 11.0.7 and later, on AIX does not include the product samples. |
| 2018-06-15 | CLOB DATA TYPE, SPECIAL CHARACTERS ARE DISPLAYED AS INVERTED QUESTION MARK IN FM and Report | Oracle CLOB data type, some special charters are displayed as inverted question mark within test data values from FM so report shows a wrong information to customer. |
| 2018-06-15 | Cannot launch Cube Designer after a fresh install – Error : java.lang.IllegalStateException: The platform metadata area could not be written | After a fresh install of IBM Cognos Cube Designer 11.0.X, when you try to open the Cube Designer application, you may hit the following error |
| 2018-06-15 | Not able to see all Tabs in Admin Console post installation and configuration without setting any Authentication | Not able to see all Tabs(Status, Security, Library, Index search etc) in Admin Console post installation and configuration without setting any Authentication |
| 2018-06-15 | Cognos SQL runs multiple times on the Database | Why does Cognos SQL runs multiple time on the Database for a single query ? |
| 2018-06-15 | Invalid Login Response when Single Sign On (SSO) is enabled in Cognos Analytics | When SSO is enabled for Cognos Analytics, the error "Invalid Login Response" is returned". |
| 2018-06-15 | Unable to use MapBox Chart with Chrome | Unable to use MapBox chart with Chrome, no effect when you click or drag/drop the chart. |
| 2018-06-15 | Importing a SAP BW query failed with error | XQE-CON-0007 XQE error encountered: XSB-ERR-0028 BAPI Error while executing Function BAPI_MDPROVIDER_GET_HIERARCHYS: Type=E,ID=RH,Num=161,Msg=Hierarchy does not exist – ABAP: |
| 2018-06-15 | Cognos Administration page shows distorted image/links when accessed via Gateway URI. | Cognos Analytics Administration page does not show up properly and images/links are missing. This issue happens when Cognos Administration page is accessed via Gateway URI but when the same Administration page is accessed via the dispatcher URI then everything shows fine. Login and welcome page open properly in both the cases i.e. via Gateway URI or Dispatcher URI. |
| 2018-06-15 | Error: CM-SYS-5999 when executing any report | On a distributed Cognos Analytics installation when you attempt to run a report you get the error saying you it's unable to write files to Temp path, although you have all the required permissions and there's enough space on the disk |
| 2018-06-15 | Attempt to start IBM Cognos Configuration fails : Content Manager failed to start because it could not load driver “com.ibm.db2.jcc.DB2Driver”. | Attempt to start IBM Cognos Configuration fails on Testing Content Manager database connection: Content Manager failed to start because it could not load driver “com.ibm.db2.jcc.DB2Driver”. |
| 2018-06-15 | Changes made to Dynamic Cubes and Data modules are not reflected in Cognos Connection. | Changes made to Dynamic Cubes in Cube Designer are not reflected in Cognos Connection. Similarly, changes made to Data modules are not available in dashboards. |
| 2018-06-15 | Log4j Warnings | What do log4j messages mean? for example… log4j:WARN No appends could be found for logger. log4j:WARN please initialize the log4j system properly. |
| 2018-06-15 | Updates for supported cipher suite changes in Java Runtime Environment as part of Cognos Analytics 11.0.7 | After upgrading from previous versions of Cognos Analytics into 11.0.7 version, supported cipher suites look different within Cognos Configuration when comparing two versions. For example: Cognos Analytics 11.0.6 displays the following under Supported cipher suites which are not listed in 11.0.7 – RSA-RSA-DES(168)CBC3-SHA – DH-RSA-DES(168)CBC3-SHA |
| 2018-06-15 | What Does USAGE = 4 in the CMCAPACITY table mean? | Within the CMCAPACITY table of your content store, there is a column that shows the content manager URI, with USAGE = 4. What does this mean? |
| 2018-06-15 | XQE-PLN-0289 – Using Text in a Measure Dimension in DQM | When in DQM, executing any report which has text in a measure dimension throws the following error: “XQE-PLN-0289”. |
| 2018-06-15 | Authentication hangs in distributed Cognos Analytics 11.x Environment. | When attempting to authenticate into Cognos Analytics 11.x, the authentication screen seems to never get past. |
| 2018-06-15 | Attempting to install IBM Cognos Analytics components fails: Could not create the Java Virtual Machine | When attempting to install IBM Cognos Analytics components, the Install Anywhere installer fails with an error. There is at least 4GB of disk space available. |
| 2018-06-15 | DPR-DPR-1035 Dispatcher detected an error when starting Cognos Services | When starting the Cognos Services, error below is seen 'com.cognos.pogo.services.DefaultHandlerService', 'pogo', 'Failure'. DPR-DPR-1035 Dispatcher detected an error. Error configuring from D:\Program Files\ibm\cognos\analytics\configuration\cache\reps_ehcache.xml. Initial cause was D:\Program Files\ibm\cognos\analytics\configuration\cache\reps_ehcache.xml (The system cannot find the file specified.) same error may also be seen for cacheservice_ehcache.xml file |
| 2018-06-15 | Specifying a Program Name in DB2 when connecting via JDBC. | How can a customized program name be defined for DB2 for database connections made via JDBC? |
| 2018-06-15 | CAM-CRP-0016 Unable to process the configuration data in the cryptographic engine. | Distributed environment gives "CAM-CRP-0016 Unable to process the configuration data in the cryptographic engine" when starting. |
| 2018-06-15 | Report with Many Parameters Throws Error – Solve 404 Error | If there are many paramaters on a report within Cognos, the length of the URL running the report may exceed the maximum length IIS allows, and an error will the thrown. The maximum length IIS allows can be increased to solve this error. |
| 2018-06-15 | Missing cognos.config files from templates folder Cognos Analytics | When following 'Configuring Cognos Analytics with Apache HTTP Server' it mentions using cognos.config files, these are normally found in the gateway_component_install_location/cgi-bin/templates folder but are missing, where can these files be found? |
| 2018-06-15 | Imported Visualizations not showing up in Report Studio | 79 visualizations were imported on Cognos Analytics 11, when opening the Vizulization gallary only 27 options are displayed, where are the other options? |
| 2018-06-15 | Users show as unavailable after deployment from v10 to v11 | Having performed a deployment from Cognos 10.2.1 to 11.0.6 which included the Cognos groups and roles along with reference to external namespaces, all the groups were migrated but, on checking it, all the users show as unavailable and it is not possible to setup the security. |
| 2018-06-15 | RSV-DST-0016 When configuring network printer | Reports fail to print as Cognos cannot connect to printer APAR PI86941 created but workaround available |
| 2018-06-15 | How to set a value in report view? | I have multiple data source connections within a data source. I would like to select a data source connection for the report, in report view before the report is run. |
| 2018-06-15 | Error selecting Theme on new Report | Opening Report Auhoring and selecting a Theme from the Themes tab results in error: TypeError: Cannot read property 'documentElement'of null Click OK, then this message appears: The report version "http://developer.coognos.copm/schemas/report/13.1" is not supported. Expected report version "http://developer.coognos.copm/schemas/report/14.0" |
| 2018-06-15 | Cube Designer shows Data Type of Member as Unknown | When using Cube Designer 11.0.7 and Oracle 11g R2 Data source, after generating Dimension using data Sampling, the data type of the Member is shown Unknown. |
| 2018-06-15 | How to resolve user-issues with over-the-top installation of IBM Cognos Analytics R7 install | When upgrading from IBM Cognos Analytics 11.0.6 to IBM Cognos Analytics 11.0.7 using an over the top install, the single install environment becomes an application tier install for a distributed environment. |
| 2018-06-15 | Dynamic Cube contains warnings when deployed using IBM Cognos Cube Designer. | Why does the following warning message appear when publishing the first sample cube on Cube Designer: Cube "" contains warnings. Are you sure you would like to publish the cube? |
| 2018-06-15 | Attempt to access Cognos Analytics using Single Sign On (SSO) returns an 'Invalid Login Response' | When the user tries to access Cognos on the browser using SSO, an 'Invalid Login Response' is returned. |
| 2018-06-15 | How to add a specific type of legacy chart in Cognos Analytics? | How to add a legacy chart in Cognos Analytics? |
| 2018-06-15 | Attempt to browse for an image in Reporting fails: 405 – Method Not Allowed | When a user tries to browse for images in Reporting, a ‘Web server error’ message appears stating that the web request failed. |
| 2018-06-15 | IBM Cognos Mobile support for iOS11 | Is the Cognos Mobile native app supported on iOS11? |
| 2018-06-15 | How to assign reports using Hive datasources to specific queues on Hadoop | By default reports which were built against HIVE datasources will be sent to a default processing queue on Hadoop. It turns out that during peak time this queue is over used and over loaded due to high processing user/system demand so how to assign Cognos reports which use a particular HIVE datasource to different and not over loaded queues ? |
| 2018-06-15 | Burst Report Shows Report Output as No | When one run as and burst or saved a report to file system with Save report uncheck and only Save Report as an External File , the report get successfully saved out in the file system but Portal Admin history shows Report Output = No |
| 2018-06-15 | How to disable 'copy or move' option from Team Content | If you would like to remove the option for users to be able to 'copy or move' items from Team Content, the following will walk you through how to do so |
| 2018-06-15 | How to refine region in Cognos Analytics Report Authoring Maps | How does data refinement work using the mapbox maps in Report Authoring |
| 2018-06-15 | Uploaded customized Theme not working | Either when adding a new customization or when upgrade an existing Cognos Analytics 11.x it might happen that own customized Themes are not working. |
| 2018-06-15 | How to disable "Reset prompts and run" option for specific roles? | How to disable “Reset prompts and run” option for some roles? For example – If there is a requirement to customize Report URL such that “Reset prompts and run” option should not be available to some roles, then how can it be done ? |
| 2018-06-15 | DPR-ERR-2008 The dispatcher is unable to process the request | When trying to add or test Data Server Connection, the following error message is generated: "DPR-ERR-2008 The dispatcher is unable to process the request. The request is directed to an unknown service name: http://www.ibm. com/xmlns/prod/cognos/queryService/201701/. Handler trace back: [the_dispatcher] com.cognos.pogo.handlers. performance.PerformanceIndicationHandler [the_dispatcher] com.cognos. pogo.handlers.logic.ChainHandler [service_lookup] com.cognos.pogo. handlers.engine.ServiceLookupHandler" |
| 2018-06-15 | Mapping not recognising area | Certain names are not recognised when using map visualisation- Ambiguous name |
| 2018-06-15 | Enable/Disable access to parameter for particular role | How to enable/disable a certain parameter depending on the users who are associated to a particular role |
| 2018-06-15 | Cognos Mobile shows the Cognos Analytics web interface inside the sign-in dialog | When I try to connect the Cognos Mobile native app (iOS and Android) to a Cognos Analytics server, the web interface appears inside the sign-in window as opposed to providing me the normal native experience as in previous versions. |
| 2018-06-15 | How to refine region in Cognos Analytics Dashboard Maps | How does data refinement work using the mapbox maps in Cognos Analytics Dashboards? |
| 2018-06-15 | IBM Cognos Analytics 11: Connecting to Cloudera Impala with Kerberos Authentication without Single Sign On (SSO) on Windows | How do I enable Kerberos authentication without Single Sign On (SSO) for Cloudera Impala data sources if I installed Cognos Analytics 11.0.6 or 11.0.7 on Windows? |
| 2018-06-15 | ECS-VOS-1002 VisOutput service error.:org.apache.commons.codec.DecoderException | Visualization reports throw the following error : " RSV-SRV-0040 The report server encountered an internal error. VisualizationException:ECS-VOS-1002 VisOutput service error.:org.apache.commons.codec.DecoderException " |
| 2018-06-15 | XQE-GEN-0002 error when testing Hive data-source in CA 11.02 | XQE-GEN-0002 An unexpected exception occurred: org/apache/commons/codec/binary/Base64.(I)V error when testing Hive data-source in CA 11.02 |
| 2018-06-15 | An extension customization for Quick Links causes checkboxes to check/uncheck in unison | After having uploaded a Quick Links file like SampleExtensionMenuQuicklinks.zip from the samples/extensions directory, when trying to select particular entries from the list after having selected a Cognos role, clicking on one of the checkboxes causes other checkboxes to automatically switch in unison. See attached file for screenshot. If the user were to uncheck "Q4 revenue", it would also cause the checkbox alongside "Q3 revenue" to uncheck. |
| 2018-06-15 | Legacy studios not showing up Distributed Environment with IIS Server Farm Configuration | After installing Cognos 11.0.6 on Windows Server 2012 the old studios are not showing up in the Cognos environment. Changed the Configuration.LegacyLaunchable=1 in the installdata.properties file and still its not showing up. |
| 2018-06-15 | Legacy pages not rendered correctly after importing content from IBM Cognos version 10 | After Cognos Analytics 11 had been installed with legacy functionality e.g. Cognos Administration, Query Studio, Event Studio etc., the pages rendered without problems. After content had been exported from a Cognos version 10 system and imported into Cognos Analytics, the legacy pages no longer rendered correctly, for example, missing icons, Times New Roman font etc. |
| 2018-06-15 | Configuration of Cognos gateway on IIS displays a blank screen | Configuration of Cognos gateway on IIS not working. The browser dispalys a blank screen |
| 2018-06-15 | Report Studio Report Parameter and Returning . | Attempted to upload a .xlsx file to a Linux SLES environment: Test a data source connection, uploading a file, creating a data module or data server connection, creating a new Dashboard or any other action which is going to invoke the query service |
| 2018-06-15 | Creating new report using a Theme results in unspported version error. | When creating a new report in Cognos Analytics, user selects Thems from the Templastes and themes page and then clicks on any Theme resuling in the error described under Symptom section below. |
| 2018-06-15 | DPR-ERR-2002 Unable to execute the request. | Below error is observed when testing the Data servers in Cognos Analytics. Error : DPR-ERR-2002 Unable to execute the request because there were no conenctions to the process available within the configured time limit |
| 2018-06-15 | Cognos Analytics 11 returns error: Cannot open object report | Cognos Analytics 11 with a Content Manager installation/configuration launches the portal but reports cannot be interactively executed. When running a report interactively the following error is returned: Cannot open object report Another symptom is that the Report Perspective cannot be launched because the New [+] -> Report button is missing. You will see the same symptoms if trying to connect directly to the CM URI directly. |
| 2018-06-15 | Viewing Dashboards on iPad show errors for some widgets when displaying without navigation bar | When opening Dashboards on the iPad using a custom URL with ui_navbar=false some of the widgets will only display an error message. |
| 2018-06-15 | IBM Cognos Analytics 11: Connecting Hive/Impala with Kerberos Authentication on Linux Environments | How do I enable Kerberos authentication for Hive/Impala data sources if my Cognos Analytics 11 is installed on linux? |
| 2018-06-15 | Account Information Error Cannot get user’s account information! _Not_TRANSLATED_(welcomeMsg) | Non-system admins receive “Account Information Error Cannot get user’s account information!” “_Not_TRANSLATED_(welcomeMsg)” error message upon login. They do not have access to any content and have no user profile available. System administrators do not see any issues and Cognos functions as expected. |
| 2018-06-15 | BMT-IMP-0002 Failed to execute metadata request. invalidDriverLocation | Unable to connect to Oracle datasource through metadata wizard. Received the following error: "BMT-IMP-0002 Failed to execute the metadata request. invalidDriverLocationCAF-WRN-2082 An error has occurred." No problem when testing data source connection with IBM Cognos Administration. Windows 2012 R2 – Oracle 11G R2 |
| 2018-06-15 | The default cookie path is changed for CA | Analysis Studio 11 is not picking up the Product language setting |
| 2018-06-15 | Single Sign On (SSO) with Siteminder prompts for Cognos Analytics login namespace | Configured Single Sign On (SSO) with SiteMinder for Cognos Analytics using "SiteMinder light" approach. Upon hitting the Gateway URI it prompts for SiteMinder credentials and after providing SiteMinder credentials it again prompts for Cognos Analytics login namespace. It should not show Cognos Analytics login namespace. Instead it should show Cognos Analytics homepage |
| 2018-06-15 | HTTP 405 Method not allow when clicking a drill-through link in a PDF report | When attempting to drill-through from a PDF report in Cognos Analytics, an error message is returned: 405 Method Not Allowed This appears to be an error returned from the Web Server as opposed to a Cognos formatted message. |
| 2018-06-15 | Open Source software in Cognos Analytics disclosure. Where is it listed? | Where is all the third party software listed that is implemented/icluded in Cognos 10 and 11? |
| 2018-06-15 | Getting "RSV-BBP-0028 , The secondary request failed. The requested session does not exist and the secondary request does not contain enough information to recreate the session. Contact your Administrator." when running a report with a prompt interactivel | Getting "RSV-BBP-0028 , The secondary request failed. The requested session does not exist and the secondary request does not contain enough information to recreate the session. Contact your Administrator." when running a report with a prompt interactively after upgrading to Cognos Analytics 11 |
| 2018-06-15 | How to ensure all columns in a PDF output are on one page | Is there a setting to ensure that all columns fit on one page for a PDF output? |
| 2018-06-15 | Item type and More icons are missing in IE 11 on Windows 10 | Item type (folfer, report, data module, package, etc.) and More (three vertical dots) icons are missing when expending a folder in 11.0.5 if Cognos Analytics Home perspective is accessed from IE 11 on Windows 10. |
| 2018-06-15 | How to use Maps in Cognos Analytics Dashboards 11.0.6 | How do you sucessfully use the new Mapbox Maps in Cognos Analytics Dashboards? |
| 2018-06-15 | COGIPF_PARAMETERS missing in Audit database | Selected parameters during report execution can be added to the Audit database through the advanced setting RSVP.PARAMETERS.LOG. Usually this works fine, however for reports with huge parameter selections, the entries are not created in the Audit database. |
| 2018-06-15 | Unable to perform single signon on IE | In IE browser single signon failed with Error message "Account Information Error. Cannot get user's account information!" |
| 2018-06-15 | How to adjust the tab page view in Cognos Analytics 11 reports? | I want to create a report using 5 tabs in Cognos Analytics 11 and have them placed in the bottom left side. What is the method of doing this? |
| 2018-06-15 | After upgrading to Cognos Analytics 11 when trying to edit a report we get the error: The server returned an unrecognizable load response | We upgraded from IBM Cognos BI 10 to Cognos Analytics 11. We migrated a report from the DEV Cognos Analytics server to the PROD server. We get this error when trying to edit the report: The server returned an unrecognizable load response for report "storeID("i22B7DD013E3A42068A34F7B214FB3CE8")". But we can successfully run the report in PROD but cannot edit it. |
| 2018-06-15 | Invalid Login response | When login in to Cognos there is a error message "Invalid Login Response" |
| 2018-06-15 | Unable to import tables/views against SAP HANA | Unable to import table against Schema _SYS_BIC . Error message: BMT-IMP-0002 Failed to execute metadata request. jdbcSQLExceptionCAF-WRN-2082 An error has occurred. Please contact your administrator |
| 2018-06-15 | Active Report with Visualization showing empty categories on edge | Linking a Vizualization to a control in an Active Report shows categories on the edges that have no data. For example in the Samples packages there's no Q4 in 2013. However if 2013 is selected from a dropdown a clustered bar Vizualization in the report will show an empty bar for Q4. |
| 2018-06-15 | Error when attaching to LDAP in Cognos Analytics: CAM-AAA-0026 Can't contact LDAP server | When trying to attach to a LDAP directory Server using the test functionality in Cognos Configuration, an error message is displayed and the connection fails. This occurs for LDAP and LDAPS (LDAP via SSL). |
| 2018-06-15 | CNC-DS-0015 Error extracting options error with scheduled e-mails with attachments | Using a trigger or scheduled job to send out many e-mails with attachments all at once results in CNC-DS-0015 Error extracting options. |
| 2018-06-15 | CNC-SDS-0335 returned from SMTP Server | Scheduled reports fail to send by e-mail even though the SMTP server tests fine in Cognos Configuration. Multiple error messages are generated. |
| 2018-06-15 | How to export reports from one environment to another in Cognos Analytics 11. | How can we 'transfer' report specifications from server to server such as DEV to UAT or UAT to PROD in Cognos Analytics 11? |
| 2018-06-15 | Unable to start Cognos Analytics: DPR-CMI-4006 Unable to determine the active Content Manager | Unable to start Cognos from Cognos Configuration |
| 2018-06-15 | How to trace native SQL for relational DQM datasources or Dynamic Cubes | This technote describes how to enable a native SQL trace when using Dynamic Query Mode. By default Report Studio or XQE trace files will show MDX for DMR or Dynamic Cubes. This requires a restart of the Query Service in the IBM Cognos Analytics environment. |
| 2018-06-15 | How to create and schedule a report view in Cognos Analytics 11. | What is the method for creating a report view in Cognos Analytics 11 before proceeding to schedule it once? |
| 2018-06-15 | After deploying Cognos Analytics contents from one server to another: QE-DEF-0157 | After deploying Cognos contents from one server to another, when running reports, an error is returned. |
| 2018-06-15 | Order to restart Cognos Analytics servers in a distributed environment | What is the order to restart Cognos Analytics servers in a distributed environment? |
| 2018-06-15 | How to set the Report Size Limit for the Report Data Service in Cognos Analytics 11. | What is the method for setting the Report Size Limit for the Report Data Service in Cognos Analytics 11? |
| 2018-06-15 | CFG-ERR-0103 Unable to start Cognos service | Cognos cannot be started from Cognos Configuration or from Windows Services but it can be started from the command line via STARTUP.BAT. |
| 2018-06-15 | How to save scheduled reports to a local or network location? | What steps need to be taken to save scheduled reports to a local or network location? |
| 2018-06-15 | Cannot test datasource connection to secured powercube on a network share: PDS-PCT-0020 PDS-REC-0021 | Unable to test a datasource connection to a secured powercube located on a network share. The same cube works if located on the same computer. |
| 2018-06-15 | Which Cognos 11.0.x files need to be excluded from a virus scan? | This document explains which files and folders need to be excluded from automatic file virus scanning. |
| 2018-06-15 | Attempting to start Apache HTTPD or IHS that uses the Cognos 11 module fails | Attempting to start Apache HTTPD or IHS that uses the Cognos Analytics module, the web server refuses to start and displays error message: Cannot load /opt/IBM/cognos/c11_64/cgi-bin/mod2_2cognos.so into server: libhttpdap2_stub.so: cannot open shared object file: No such file or directory |
| 2018-06-15 | Scheduled job enters 'Pending' state and subsequent jobs remain in 'Waiting' state | When scheduling jobs, the first job will execute successfully but will remain in the 'Pending' state. This will lead to all the subsequent jobs to remain in the 'Waiting' status. |
| 2018-06-15 | Configuring WebDAV to view and browse images in IBM Cognos Analytics | How to configure WebDav on IIS to view and browse image in Cognos Analytics |
| 2018-06-15 | OLAP Powercubes failing to load in Dashboards in Cognos Analytics when using an IIS Gateway | Error message received in Dashboard "THE METADATA FOR DATA SET DID NOT LOAD" |
| 2018-06-15 | "Your data set <data_set_name> did not load" when saving and loading a big data set | After creating a data set when you select "Save and load data" you get the message : "Your data set did not load" |
| 2018-06-15 | Getting a blank section for Team Contents accessing Cognos Analytics 11.0.4 or higher with Cognos gateway in IIS | Getting a blank section when user click for Team Contents or My contents accessing Cognos Analytics 11.0.4 or higher with Cognos gateway in IIS |
| 2018-06-15 | Returns 403 Forbidden Error pop up window When Editing Reportsn in Cognos Analytics 11.0.4 or high | Cognos Analytics returns the 403 Forbidden error when editing reports. This error is displayed in a pop-up window each times. this can be resolved by changing the Siteminder configuration. |
| 2018-06-15 | Cognos Analytics 11 Logging Console still displays the logging for QFW. | Cognos Logging Console still displays the logging for QFW (Query Frame Work). How can it be removed? |
| 2018-06-15 | How to remove old users from the Content Store in Cognos Analytics 11. | There are users that no longer access the Cognos Analytics 11 environment. Their account details still reside in the Content Store but not in the Namespace. How do you remove these users from the Content Store? |
| 2018-06-15 | How to set the default email sender to a specific value in Cognos Analytics 11. | Is there a way to have all reports sent by all users to display the same “From” email address for Cognos Analytics 11? In other words, how do you set the default sender to a specific value? |
| 2018-06-15 | Which Cognos Analytics 11.x files need to be excluded from a virus scan? | This document explains which files and folders need to be excluded from automatic file virus scanning. |
| 2018-06-15 | How to setup Multitenancy in Cognos Analytics – Video tutorial | how do you set up multitenancy in Cognos Analytics? |
| 2018-06-15 | Cognos Analytics – New Features Overview | Cognos Analytics New Features Overview |
| 2018-06-15 | How to change the time zone for scheduled reports in Cognos Analytics 11. | How can you change the time zone for scheduled reports in Cognos Analytics 11? |
| 2018-06-15 | How to change the Namespace name when signing into IBM Cognos Configuration for Cognos Analytics 11. | Is it possible to change the Namespace name displayed when logging in to Cognos Analytics 11? |
| 2018-06-15 | Framework Manager version 11.0.6 Script Error. | After Install Framework Vanager version 11.0.6 without problem, not possible to login in Cognos Analytics 11.0.6 ! – Script Error |
| 2018-06-15 | Some users who have not yet logged on appear with hyperlink name | Using Active Directory as the authentication source, when viewing users in the Security pages via Manage > Administration Console who have not yet logged into Cognos Connection, some users appear with their name as a hyperlink, a blank Modified date and the 'create a profile' icon. The name should only appear as a hyperlink if the user has not yet run Cognos Connection. When logging in through the "LDAP" authentication source type, the users appear as expected i.e. the name does not appear as a hyperlink. |
| 2018-06-15 | HTTP Error 404.7 Not Found when user click for "enable/disable" schedule from Cognos Analytics administration page using gateway URL. | Cognos Analytics requires to allow unlisted file name extensions, unlisted verbs and high-bit characters at Request Filtering if user have restricted or blocked server environment with MIME type. |
| 2018-06-15 | Attempting to open a datasource in Cube Designer fails: invalidDriverLocation | Selecting a Dynamic Query Mode datasource in Cube Designer fails with… invalidDriverLocation |
| 2018-06-15 | Cognos Metadata Information Service URI Only Working on IE | Unable to get the lineage from IGC through Cognos lineage in Safari, Chrome, and Firefox. Client followed technote: http://www-01.ibm.com/support/docview.wss?uid=swg21672175 All that shows up is the default Cognos lineage |
| 2018-06-15 | Unable to delete a source package from Cognos Analytics 11 Dashboards. | If you have two source packages open under the ‘Sources’ tab in Cognos Dashboards but only require the use of one against a visualisation, there should be an option to delete the redundant package. However, when you click on the ellipsis to do so, the only option available is to ‘Relink’ to another source. |
| 2018-06-15 | How to create a job for multiple reports simultaneously in Cognos Analytics 11. | How can a user create a job for multiple reports simultaneously in Cognos Analytics 11? |
| 2018-06-15 | How to trace Content Manager Transactions for Cognos Analytics 11 | Content Manager (CM) is the Cognos Analytics service that manages the storage of customer application data, including security, configuration data, models, metrics, report specifications, and report output. Content Manager is needed to publish models, retrieve or store report specifications, manage scheduling information, and manage the Cognos namespace. Content Manager stores information in a Content Store database, which is typically in Tier 3 of the architecture. It is possible to trace Content Manager |
| 2018-06-15 | How to renew a user’s credentials in Cognos Analytics 11 to enable access to reports. | How can a user’s credentials be renewed within Cognos Analytics 11 so that they can continue to access and export reports? |
| 2018-06-15 | How to trace native SQL for relational DQM datasources or Dynamic Cubes in Cognos Analytics 11 | This technote describes how to enable a native SQL trace when using Dynamic Query Mode. By default Report Studio or XQE trace files will show MDX for DMR or Dynamic Cubes. This requires a restart of the Query Service in the IBM CA environment. |
| 2018-06-15 | UK postcodes in Cognos Analytics Mapping. 11.0.6+ | What is the lowest level of detail you can map to in Cognos Analytics Mapping using a UK postcode and how does the data need to appear for it to map sucessfully |
| 2018-06-15 | How to perform Fiddler Trace to Capture Network Traffic | Fiddler utility is used to capture network traffic. |
| 2018-06-15 | UDA-SQL-0432 Unable to locate the gateway "cogudaor" when testing data source on Cognos Analytics | Using a CQM package, setting up a new Oracle data source connection using the native connection(not jdbc) and hitting "test" returns the following error: QE-DEF-0285 The logon failed. QE-DEF-0325 The logon failed for the following reason: RQP-DEF-0068 Unable to connect to at least one database during a multi-database attach to 1 database(s) in: testDataSourceConnection UDA-SQL-0432 Unable to locate the gateway "cogudaor". |
| 2018-06-15 | DPR-DPR-1035 error starting new Dispatcher, status appears Unavailable in Administration Console | A ' DPR-DPR-1035 Dispatcher detected an error ' message appears in the details of the service starting in Cognos Configuration when starting up the App Tier only install and it's status is Unavailable in Cognos Administration, but everything else appears to work correctly. |
| 2018-06-15 | Run-time error when JDBC driver files are found in old locations | In IBM Cognos Analytics, the JDBC driver (JAR) files must be located in the /drivers directory. If these files are found in the old locations, a run-time error occurs. |
| 2018-06-15 | How to trace the native SQL for relational DQM data sources or Dynamic Cubes in Cognos Analytics 11. | What is the method to enable a native SQL trace when using Dynamic Query Mode in Cognos Analytics 11? By default, Report Authoring or XQE trace files should show MDX for DMR or Dynamic Cubes. |
| 2018-06-15 | How to move a database with Content Store and Datawarehouse to another server in Cognos Analytics | This document provides the general steps for planning move of the Content Store and Datawarehouse from one server to a new server. It is assumed the IBM Cognos Analytics Installation stays on the same server. If the IBM Cognos Analytics Installation is moving to another server, additional steps are required for a successful migration. |
| 2018-06-15 | Crosstab Drill Down that displays columns depending on the drilled Level | How can a drill down on a crosstab be used to display only specific columns based on the Level the user is drilling to? |
| 2018-06-15 | Cannot upload Excel file without error in IBM Cognos Analytics 11. | When trying to upload an Excel Spreadsheet to use in an Analyis the green uploading status indicator turns red. |
| 2018-06-15 | QE-DEF-0368 Unable to Decrypt User Name and Password | When attempting to create a database connection in Framework Manager the following error message is displayed. |
| 2018-06-15 | Missing image in PDF reports but HTML reports show the same image | When running a report in HTML format, report shows the custom images being used in the report. However, PDF version of the same report does not show the same images. |
| 2018-06-15 | Output wraps into multiple rows in Excel 2007 for Cognos Analytics 11 | Long text string output wraps into multiple rows when there is more than 155 characters when output to Excel 2007. |
| 2018-06-15 | How to Create a Legend for a Custom Palette in Cognos Analytics? | A chart with a custom palette is created within Cognos Analytics Report Authoring. After doing so, the legend of the chart show two sets of colours, and only the customised one is displayed. How do I hide the default legend and keep only the legend for my custom palette? |
| 2018-06-15 | Images not being displayed in HTML Saved Output when using Relative Path | Images are displayed if report is run interactively. Images are not displayed when run in the background with saved output option. Instead, an X mark is shown in place of the image. No issues found with PDF format, only with HTML format. |
| 2018-06-15 | How to create a hyperlink button to run a report in Cognos Analytics 11. | What is the method of creating a hyperlink button to run a report in Cognos Analytics 11? |
| 2018-06-15 | Memory Guidelines for Dynamic Query Mode | This document provides general recommendations for the amount of memory that should be allocated for the Java Virtual Machine (JVM) heap associated with dynamic query mode (DQM). |
| 2018-06-15 | Upgrading Cognos Analytics 11.0.5 report with filter to 11.0.6 produces RSU-SPC-0191 error | Upgrading a Cognos Analytics 11.0.5 filtered report that uses a data module as a data source to Cognos Analytics 11.0.6 might produce the following error: RSU-SPC-0191 The data type of the filter item could not be determined so a default type of "string" was used. If this is incorrect, the filter should be deleted and re-created. Validating the report will clear the errors. |
| 2018-06-15 | QE-DEF-0177 An error occurred while performing operation 'sqlPrepareWithOptions' status='-120' | Situation # 1: Running any report throws errors. Situation # 2: In Framework Manager, when trying to make a query subject based on two fact tables and a degenerate dimension throws errors. |
| 2018-06-15 | What is a Determinant? | This Technote will explain what determinants are and how they are used in Framework Manager |
| 2018-06-15 | How to override Framework Manager Governor Settings in a report? | General settings coming from Framework Manager package, here Governors, needs to be overridden for particular reports. Is this possible? And how can this be achieved? |
| 2018-06-15 | UDA-SQL-0191 and RQP-DEF-0177 when testing a query subject in Framework Manager | When testing a query subject in Framework Manager, you receive the following error messages: |
| 2018-06-15 | Maximum value of uploaded data can not exceed XXX MB | When you want to change the parameters "Size limit per upload of data" and "Size limit of stored data per user" under Manager/configuration, you receive an error: "Maximum value of uploaded data can not exceed 500 MB" |
| 2018-06-15 | QE-DEF-0285 The logon failed | When trying to open a report in certain circumstances, getting above error message. The error always comes when trying to run the report from the design mode. When clicking on the report name in COGNOS Connection it pops up on every second attempt. Testing datasource connection from COGNOS connection fails on every second test regardless of the dispatcher. QE-DEF-0285 The logon failed. QE-DEF-0323 The DSN(ODBC)/ServiceName is invalid. Either the DSN is missing or the host is inaccessible. |
| 2018-06-15 | "Select a Connection" does not render correctly when validating a report | If multiple connections are defined against a datasource and the user tries to validate a report, the "Select a Connection" subscreen does not render correctly when executed. A similar rendering problem can also occur if a report has a filter like [item] = ?prompt_1? and the system-generated default prompt page also fails to render correctly. |
| 2018-06-15 | PDF Generation Performance in Distributed Environment with SSL | Only PDF generation is taking longer than all other full output formats. This is occuring in an environmnet with multiple dispatchers and ssl enabled. Note: Occurrs in 10.2.X and 11.0.X |
| 2018-06-15 | Query Service Internal Error Creating Dashboard in Cognos Analytics | Creating a new Dashboard in Cognos Analytics 11 encounters an error: Query Service internal error has occurred, please see the log for details. xqe log file contains error: Caused by: javax.net.ssl.SSLException: hostname in certificate didn't match: != |
| 2018-06-15 | Selecting options in the left pane of the Welcome page results in a blank sub-menu with IE11 | On trying to select any option from the left pane of the Cognos Analytics Welcome page e.g. Team Content, it results in a blank sub-menu when using Internet Explorer 11 browser |
| 2018-06-15 | BMT-MD-6001 or BMT-IMP-0016 error when running Metadata Wizard in Framework Manager | When creating a new project using the Metadata Wizard, modelers are presented with the following error message after selecting a Data Source: BMT-MD-6001 Connection to the data source 'great_outdoors_sales' failed because a valid connection string was not specified. |
| 2018-06-15 | Upgrading to Cognos Analytics – Interactive reports | What is the difference between Full and Limited Interactivity in Cognos Analytics |
| 2018-06-15 | Dynamic Query Mode Oracle JDBC connection fails: XQE-GEN-0002 ocijdbc11 | When testing a oracle connection that has Dynamic Query Mode (JDBC) enabled, the connection fails with an error. |
| 2018-06-15 | How to define Union, Intersect and Except in Cognos Analytics 11 Framework Manager. | What is the method of defining Union, Intersect and Except in Cognos Analytics 11 Framework Manager? |
| 2018-06-15 | User unable to create new Reports in CA 11 | When clicking the New (+) button and select Report, nothing happens. No errors, no timeout. Same user can create new reports in another machine / browser. |
| 2018-06-15 | What is the function of the dbMakeConsistent script in Cognos Analytics | This document explains the purpose of the dbmakeConsistent script |
| 2018-06-15 | Validation of a report with user defined SQL fails with QE-DEF-0149 and QE-DEF-0190 | I am creating a new report in IBM Cognos Analytics 11 and the report has user defined SQL. When I validate the report I get these errors: QE-DEF-0149 Incorrect query specification QE-DEF-0190 A value is expected for the attribute 'modelPath'. Why does the report generate these errors? |
| 2018-06-15 | How to create a page break on a query item in Report Authoring in Cognos Analytics 11. | What is the method of creating a page break on a query item in Report Authoring in Cognos Analytics 11? |
| 2018-06-15 | Support for Planning Analytics 2.0 as a Data Source for Cognos Analytics | Is Planning Analytics 2.0 a supported data source for Cognos Analytics and Cognos Business Intelligence 10.2.x? |
| 2018-06-15 | Advanced Routing in IBM Cognos Analytics environment integrated with IBM PowerPlay 10.2.2 | Error thrown attempting to drill thru from PowerPlay cube to a CQM report in an environment with server groups defined. |
| 2018-06-15 | How to burst a report to directory entries in Cognos Analytics 11. | What is the method for bursting a report to directory entries (such as roles, groups, contacts or distribution lists) in Cognos Analytics 11? |
| 2018-06-15 | Upgrade to IBM Cognos Analytics – Additional resources | Where can I find additional resources for IBM Cognos Analytics or the upgrade to IBM Cognos Analytics |
| 2018-06-15 | How to add multiple lines of text to a Report Authoring text item in Cognos Analytics 11. | What is the method of adding multiple lines of text to a Report Authoring text item in Cognos Analytics 11? |
| 2018-06-15 | How to show all members from dimension even if no values are available in the fact table for that member in a Crosstab report ? | How to show all members from dimension even if no values are available in the fact table for that member in a Crosstab report ? |
| 2018-06-15 | How to improve performance by reusing cached data when running a report in Cognos Analytics 11. | How can we improve the performance of reports by using cached data when running a report in Cognos Analytics 11? |
| 2018-06-15 | How to specify PDF settings in Cognos Analytics 11. | What is the method of specifying PDF settings in Cognos Analytics 11? |
| 2018-06-15 | What are the UDA Files found in Cognos Analytics temp directory? | Several UDA files are found in the cognos_install/temp directory. What are they and when are they created? Can they be deleted? |
| 2018-06-15 | Missing Image in PDF reports but HTML reports show the same image in Cognos Analytics | When running a report in HTML format, report shows the custom images being used in the report. However, PDF version of the same report does not show the same images. |
| 2018-06-15 | How to copy the entire Content Store to another Cognos Analytics server of the same version | How to copy the entire Content Store to another Cognos Analytics server of the same version |
| 2018-06-15 | How to find a user’s CAMID in Cognos Analytics 11. | What is the method for finding out a user’s CAMID in the Cognos Analytics 11? |
| 2018-06-15 | Prevent the schedules being run when importing a full content store deployment in a new environment | If you do not want schedules to be active and to run after importing a full content store deployment in to your new environment. |
| 2018-06-15 | How to limit user access to areas of Cognos Analytics 11. | What is the method for restricting user access to Cognos Analytics 11? |
| 2018-06-15 | How to adjust the session timeout in Cognos Analytics | This document describes how to adjust the session timeout in Cognos Analytics |
| 2018-06-15 | Error RQP-DEF-0103 Cross joins are not permitted when using Cognos Analytics Reporting | For Cognos Business Intelligence please use the following technote: http://www-01.ibm.com/support/docview.wss?uid=swg21341798 In certain reporting situations, a user will inadvertently create a cross join. A cross join is a join between two query subjects that do not have any links at the model level (or in some cases at the database level). This can happen under a wide variety of conditions. For example, in a model, there may be a table which is standalone because it is a lookup table that is used to cr |
| 2018-06-15 | Attempting to upload data from any file fails: MSR_GEN_0038 canUploadFiles | When attempting to upload data from a file e.g. CSV, Excel, it fails with an error… |
| 2018-06-15 | BMT-IMP-0002 Failed to execute metadata request in Framework Manager with DQM projects in Oracle 11g Client | When trying to import DQM metadata in Framework Manager with Oracle 11g client, the user gets the below error message. All datasources connections test successfully with CQM and DQM. Importing CQM metadata works fine. |
| 2018-06-15 | QE-DEF-0288 Unable to find the database in Cognos Analytics 11.0.x | When trying to execute a report either in Cognos or through one of the legacy studios the following error may occur. This typically does not happen for users which are part of the System Administrator role though. |
| 2018-06-15 | Logfiles contain errors when routing is deployed: DPR-DPR-1035 DPR-ERR-2014 camAsyncAA | Although users were not seemingly impacted in any way, on a system consisting of a content manager and three report servers, on examining the contents of the cogserver.log file, there are many error messages as follows… |
| 2018-06-15 | HTTP 502 Error when running a report with server farms enabled | HTTP 502 Error when running a report with server farms enabled |
| 2018-06-15 | BMT-MD-6001 or BMT-IMP-0016 error when running Metadata Wizard in Framework Manager | When creating a new project using the Metadata Wizard, modelers are presented with the following error message after selecting a Data Source: BMT-MD-6001 Connection to the data source 'great_outdoors_sales' failed because a valid connection string was not specified. ODBC data source connections will return the following error: BMT-IMP-0016 The provider type OD is not supported in this mode. |
| 2018-06-15 | How to print from Cognos Connection to a network printer | How to print from Cognos Connection to a network printer – answers to commonly asked questions. |
| 2018-06-15 | Unable to start Cognos : DPR-CMI-4006 Unable to determine the active Content Manager | Unable to start Cognos from Cognos Configuration. |
| 2018-06-15 | How to export an entire content store in Cognos Analytics 11. | What is the method for exporting an entire content store in Cognos Analytics 11 to the point where the package is saved in the ‘deployment’ directory? |
| 2018-06-15 | 'Cannot open object interactiveReport' error when opening an Active Report on iOS device. | When opening an Active Report in a Safari browser on an iOS device, you recieve the error 'Cannot open object interactiveReport' |
| 2018-06-15 | _NOT_TRANSLATED_(error404NotFound) when accessing Cognos via Single Sign On (SSO) in Analytics | when trying to access Cognos Analytics via single sign on (sso) (R5 at time of writing), user receives an error _NOT_TRANSLATED_(error404NotFound) User Profile Service: getv1/login |
| 2018-06-15 | Using Parameterized URL's in Cognos Analytics for legacy components | Just like Cognos 10, you can use parametrerized URLs on the legacy components in Cognos Analytics. |
| 2018-06-15 | Some users cannot run reports when not in the authoring UI | Some users cannot run reports. The following error message is logged in cogserver.log: Failure CNC-BAL-0509 One or more errors have occurred. Your request could not be fully processed. CNC-BAL-0503 Error de Server. CNC-GEN-2107 An unexpected error has occurred |
| 2018-06-15 | How to create a data source connection to a PowerCube in Cognos Analytics 11. | What is the method for establishing a data source connection to a PowerCube in Cognos Analytics 11? |
| 2018-06-15 | Report execution in Excel 2007 format fails with RSV-SRV-0040 | Reports fail when run in Excel 2007 format. The following detailed error message is logged in cogserver.log: CCL_ASSERT_NAMED(false, "Unsupported content type [RSXLSEWorkbook::addImageFile()]"); |
| 2018-06-15 | Visualizations appear blank when added to Dashboard | When adding a Visualization to a Dashboard in Cogsno Analystics it appears as a blank square. Unable to view toadd Data Items to drop zones |
| 2018-06-15 | How to configure and use ‘clusterCompatible’ mode in Cognos Analytics 11. | What is the method of changing to ‘clusterCompatible’ mode in Cognos Analytics 11? |
| 2018-06-15 | How to delete and edit namespaces in Cognos Analytics 11. | What is the method to remove namespaces and edit one namespace in Cognos Configuration and Cognos Administration for Cognos Analytics 11? |
| 2018-06-15 | Lifecycle Manager prompt values not displaying. | When setting up a project or benchmark in Lifecycle Manager 11, and selecting the mandatory prompt values for a report, the prompt value selection page is blank. |
| 2018-06-15 | How to copy a user’s profile in Cognos Analytics 11. | How and why would you copy a user’s profile in Cognos Analytics 11? |
| 2018-06-15 | Cognos Analytic dojo Script error | Error message prompt when running some Sample report |
| 2018-06-15 | Getting 'TypeError: _JKJ is null' when running a report in Excel in Firefox | Running a simple report in Excel from report authoring UI in FireFox shows a dialog window with the following error message: TypeError: _JKJ is null /pat/rsapp.htm 6 |
| 2018-06-15 | This document describes how to activate a JDBC trace | How to activate JDBC trace? |
| 2018-06-15 | Failed to import many tables into Framework Manager | When you tried to import many tables and rows metadata into Framework Manager, you may see the error message "BMT-IMP-0002 Failed to execute metadata request". |
| 2018-06-15 | Attempt to update an Active report: 413 – Request Entity Too Large | When trying to make an amendment or update an Active Report and save it, this error this thrown. |
| 2018-06-15 | HttpOnly for cookies in IBM Cognos Business Intelligence (BI) | Does IBM Cognos Analytics support the HttpOnly cookie attribute? |
| 2018-06-15 | Error CM-REQ-3282 after importing a package | Error CM-REQ-4329 and CM-REQ-3282 after importing a package |
| 2018-06-15 | Problem installing C11.0.5 on AIX 7.1 | The program fails with following result regardless of -i option used (console, gui, swing). Below there is output from console ./ca_srv_aix64_11.0.5.16111917.bin Preparing to install Extracting the JRE from the installer archive Unpacking the JRE Extracting the installation resources from the installer archive Configuring the installer for this system's environment Launching installer Graphical installers are not supported by the VM. The console mode will be used instead ================================ |
| 2018-06-15 | Unable to view subfolders when accessing gateway URL. | Accessing Cognos Analytics from Gateway URL behaves differently than accessing it from Dispatcher URL. |
| 2018-06-15 | Setting up the default email sender in Cognos Analytics | How to set up/change the default email sender in Cognos Analytics? |
| 2018-06-15 | Charts object is no more present in "Data Container" toolbox | Charts object is no more present in "Data Container" toolbox |
| 2018-06-15 | 'Create Data Set' dialog appears when selecting a Package as a Source to a Dashboard | The 'Create Data Set' dialog unexpectedly appears after selecting a package as a source from the dashboarding interface. |
| 2018-06-15 | How to limit the Number of Concurrent Requests an IBM Cognos Workspace Dashboard Executes on a Report Server. | Is it possible to adjust the number of concurrent requests an IBM Cognos Workspace dashboard executes on a Report Server at one time during a dashboard execution? |
| 2018-06-15 | How to activate HTTP Only setting in Cognos BI | How to activate HTTP Only setting using Cognos Administration in Cognos Business Intelligence |
| 2018-06-15 | Cognos Analytics 11.0.5 is missing Chart Toolbox Object | The Chart toolbox object is not visible in Cognos Analytics 11.0.5. It was visible in earlier releases of Cognos Analytics. |
| 2018-06-15 | cogserver.log file spammed with java.lang.IndexOutOfBoundsException when using DB2 | The cogserver.log is filling up rapidly with an error message. |
| 2018-06-15 | Getting 'BMT-MD-0003 CCL-BIT-0005 A socket reported a communication error' when publishing a package into an environment with SSL enabled dispatchers and gateway | Getting the following error message when trying to access datasources or publishing packages: BMT-MD-0003 CCL-BIT-0005 A socket reported a communication error. CAM_Connect=0xfffffff4 -12CAM-CRP-0026 The underlying socket: '169.54.2.20:9300' returned an error.10056Could not connect the socket, errno: 0x2748(10056) |
| 2018-06-15 | Getting '500 Internal Server error URL v1/metadata/fmmodels' in Cognos Analytics report authoring UI | Getting '500 Internal Server error URL v1/metadata/fmmodels' when creating a list report based on a new packaged published from FM |
| 2018-06-15 | SDK How can I find all the schedules that run on a monthly basis? | Can I use the SDK to find schedules that are being run on a monthly basis? |
| 2018-06-15 | Cognos Analytics Dashboard techniques | A list of Blogs and Tutorials specific to Dashboarding. |
| 2018-06-15 | Data not mapped as geospatial in IBM Cognos Analytics 11.0.5+ | Data representing ie. a country or a state is used in a dashboard, however it is not recognized as geospatial data and can therefore not be used in maps. |
| 2018-06-15 | Cognos Analytics modelling techniques | Click the following link for Cognos Analytics Blogs and Video Tutorials such as: – New features – How to's – Techniques https://www.ibm.com/communities/analytics/cognos-analytics-tag/modelling/ For all Blogs, Forums and Cognos Analytic Content please visit the IBM Cognos Analytics Community: http://ibm.biz/cacommunity For more video tutorials please visit the IBM Cognos Analytics YouTube channel: https://www.youtube.com/user/Analyticszone/playlists |
| 2018-06-15 | Maps do not load in Dashboards in IBM Cognos Analytics 11.0.5+ | When a map is added to a dashboard in IBM Cognos Analytics 11.0.5+ the visualization does not load, but instead returns "We can't load this visualization". |
| 2018-06-15 | How to validate a data module in Cognos Analytics | Is it possible to validate a data module in Cognos Analytics? |
| 2018-06-15 | How to add a data server to connect to an Oracle database in Cognos Analytics | How to add a data server to connect to an Oracle database ? |
| 2018-06-15 | How to add a data server to connect to a Microsoft SQL Server database in Cognos Analytics | How to add a data server to connect to a Microsoft SQL Server database? |
| 2018-06-15 | How to add a data server to connect to an IBM DB2 database in Cognos Analytics | how do you add a data server to connect to an IBM DB2 database? |
| 2018-06-15 | How to use intent-driven modeling to infer relationships between tables in Cognos Analytics data modules | Is it possible to use intent-driven modeling to build a data module so relationships between tables are automatically generated for you? |
| 2018-06-15 | Prompted for AD username and password on selecting a project in Framework Manager | Having installed Cognos Analytics 11.0.5 and Framework Manager onto the same machine with the Gateway components and Single SignOn enabled, whenever Framework Manager is invoked and a project is selected, the user is prompted for username and password. |
| 2018-06-15 | How to create Themes and Extensions in Cognos Analytics | Is it possible to create custom themes and extensions for Cognos Analytics? |
| 2018-06-15 | How to create a Top or Bottom 5 in a Cognos Analytics Dashboard | Learn how to display only the top 5, top 10, bottom 5, or bottom 10 values in a Crosstab, Grid, or other visualization quickly and easily. |
| 2018-06-15 | How to apply a conditional palette using "Color by" in a Cognos Analytics Dashboard | You can apply a conditional palette to a Crosstab or Grid using the Color by slot. Learn how to add a conditional palette, add and remove handles for the distribution, and reverse the palette |
| 2018-06-15 | Sharing and Embedding Content in IBM Cognos Analytics | Is it possible to share Cognos Analytic Content with other users? |
| 2018-06-15 | Cognos Analytics pins for Dashboards and Stories | How do you pin elements from a Dashboard or Story for later use? |
| 2018-06-15 | Cognos Analytics R5 Mapping and RAVE 2 Visualizations FAQ | Details on the new Mapbox and RAVE 2 functionality released as part of Cognos Analytics 11.0.5 |
| 2018-06-15 | How to add JavaScript to your reports in IBM Cognos Analytics | Is it possible to add custom JavaScript to your Cognos Analytic Reports? |
| 2018-06-15 | Attempting to launch the ‘Status’ tab within Cognos Administration: output does not appear unless the page is refreshed multiple times. | Some areas of Cognos Analytics 11 appear intermittently, including the ‘Status’ tab of Cognos Administration which produces a blank page. It takes multiple refreshes of the web browser and clicking the tab many times before an output appears as intended. |
| 2018-06-15 | How to perform Fiddler Trace to Capture Network Traffic | Fiddler utility is used to capture network traffic. |
| 2018-06-15 | Incomplete list of available visualizations in Cognos Analytics 11.0.5 dashboards | When exposing the visualization panel in a dashboard, you do not see the full list of available visualizations. For example, you do not see the new visualizations that are included in Cognos Analytics 11.0.5. |
| 2018-06-15 | How to configure the JVM heap size within Cognos Administration for the Query Service to run Dynamic Cubes in Cognos Analytics 11. | What is the method for adjusting the JVM heap size in Cognos Administration within the Query Service settings of Cognos Analytics 11 so that Dynamic Cubes can be run correctly? If the JVM heap size is not correctly configured then the Dynamic Cube will not run. |
| 2018-06-15 | JDBC connection information is missing when using a relational Framework Manager package in Cognos Analytics dashboard | A Cognos Analytics dashboard is unable to locate a JDBC driver while retrieving data from a package published in the compatible query mode (CQM). |
| 2018-06-15 | Error: SRVE0190E: File not found: /v1/base_modules/files while uploading files on to cognos analytics. | When user tries to upload files on Cognos Analytics, after selecting the file, the cognos server shows an error: Error 404: javax.servlet.ServletException:java.io.FileNotFoundException: SRVE0190E: File not found: /v1/base_modules/files. |
| 2018-06-15 | Cognos Analytics 11 support for Powerplay Transformer | IBM Cognos Analytics 11.0.6 and older do not have a version 11 release of Powerplay Transformer for designing and building Powercubes. What version of Powerplay Transformer is supported with Cognos Analytics 11.0.6 |
| 2018-06-15 | Cannot open active reports from an Email attachment in IE11: Faulting module name: ntdll.dll | When trying to open active reports in IE11 direct from an email attachment, it crashes with an error. |
| 2018-06-15 | Conditional Styles in Cognos Analytics 11.0.4 throw HAL Error | When trying to apply conditional styles to any object within Cognos Analytics 11.0.4 report studio a HAL error and 404 not found error is thrown. |
| 2018-06-15 | Cognos Analytics 11 ready to run install says informix password is wrong when starting service. | Cognos 11 ready to run install says informix password is wrong when starting service. |
| 2018-06-15 | Prompt page unresponsive after 11.0.4 upgrade | After upgrade to 11.0.4, the prompt page will not behave as in prior versions. Buttons will not respond to clicks. |
| 2018-06-15 | Framework Manager import fails with BMT-IMP-0002 | When attempting to import metadata, user received the following error in Framework Manager: BMT-IMP-0002 Failed to execute metadata request. jdbcSQLExceptionCAF |
| 2018-06-15 | HTTP Server does not redirect browser URI to <alias>/bi/ in Cognos Analytics | If the Browser does not automatically redirect to /alias/bi then you may have to make changes to the webcontent\default.htm document. |
| 2018-06-15 | 11.0.4.0 Rave visualization error through IIS gateway, 404 palettes.json | When draggin a visualization into a new blank report, the Visualization Gallery appears with the thumbnail images of the available visualizations, when clicking "OK" to add a visualization to the report, the below error message is received: 404 – Not Found URL: http:///ibmcognos/bi/common/palettes.json |
| 2018-06-15 | How to adjust a Cognos Analytics 11 Framework Manager model to enable multi-language support using a calculation query item. | When using sample data in Cognos Analytics 11, the package needs to be able to change between different languages depending on the type of user accessing it. From a Framework Manager model perspective, how can multi-language support be enabled using a calculation query item? |
| 2018-06-15 | Dashboard errors using a data set that is being refreshed | In Cognos Analytics 11.0.4 and higher, you can create data sets from packages and data modules as described here: https://www.ibm.com/communities/analytics/cognos-analytics-blog/grab-a-slice-of-data-cognos-analytics-11-0-4-unveils-data-sets/ Refreshing a data set during peak usage hours may generate errors for those users who are consuming the data set in reports and dashboards. |
| 2018-06-15 | Emailed report links in a distributed Cognos Analytics 11.0.4 environment with routing rules produce "HTTP 404 Not Found" when opened | In a distributed Cognos Analytics environment with routing rules, report links sent via email are incorrect and will result in a "HTTP 404 Not Found" error when opened. |
| 2018-06-15 | Considerations for percentage calculations in dashboards in Cognos Analytics 11 | When using a calculated measure in a dashboard, the result is often unexpected, when the calculation is a division or percentage calculation. For non-total calculations the order of aggregation is important to receive proper results. |
| 2018-06-15 | HTTP 500 error when accessing Cognos Analytics, due to restrictive file permissions on webcontent. | When attempting to access Cognos Analytics, the user receives an HTTP 500 error and the URL in the browser does not redirect to /ibmcognos/bi |
| 2018-06-15 | DPR-ERR-2002 when user runs a report from a DQM package | After successfully publishing a package using Dynamic Query Mode in Framework Manager, running a report from the package fails and throws the following: DPR-ERR-2002 Unable to execute the request because there were no connections to the process available within the configured time limit. When checking the Data source connections in Cognos Administration, the user can see that the JDBC connection is successful, however, the package is using a default Compatible Mode connection that was not created by the |
| 2018-06-15 | Single Signon (SSO) based on External Identity Mapping is not successful in Cognos Analytics 11.x | When attempting to use a Custom HTTP Header variable to authenticate against Cognos Analytics 11.x, Users are still prompted to log into Cognos with Basic Signon. |
| 2018-06-15 | Tabbed reports does not show pages as Tabs in interactive viewer. | When a report consisting of multiple pages is to be shown as tabs is executed in HTML format in Internet Explorer or Mozilla Firefox the tabs will not be shown, only first page is displayed. |
| 2018-06-15 | 404 Unauthorized User Profile :caused by v1\login$ when accessing Cognos via SSO in Analytics | When attempting to Single SignOn (SSO) into Cognos Analytics 11.0 (R4 at the time of writing), the user receives an error: 404 Unauthorized User Profile :caused by v1\login$ |
| 2018-06-15 | Certain icons and features in Cognos Analytics 11.0.4 do not appear as intended upon launching the service in Internet Explorer 11. | How can missing icons and features in Cognos Analytics 11.0.4 be made visible when using Internet Explorer 11? Having carried out an ‘over-the-top’ upgrade from Cognos Analytics 11.0.3 to 11.0.4, some of the icons associated with the report types when attempting to create new reports, stories or other projects are not visible. For example, whilst the report type name is present such as ‘Story’, the icon assigned to it is not. This functionality only occurs in Internet Explorer 11, not in Firefox or Google |
| 2018-06-15 | DPR-DPR-1035 External Report Server process BIBusTKServerMain/BmtMDProviderMain cannot be started while starting Cognos Service | Hit error DPR-DPR-1035 External Report Server process BIBusTKServerMain/BmtMDProviderMain cannot be started while starting Cognos Service. |
| 2018-06-15 | HTTP 441 Error when accessing Cognos via Windows Authentication Single-Signon (SSO) | When trying to access the Cognos Portal via SSO, Developer Tools built into the browser, or Fiddler show a 441 error message. |
| 2018-06-15 | Enabling Single-Signon (SSO) with Cognos Analytics results in a Page Not Found error or server 500 error. | With SSO enabled, users hitting the gateway will receive an HTTP 500 error. |
| 2018-06-15 | A 404 Error or Blank Page is returned when accessing Cognos with URL rewrite or SSO enabled | 404 error is presented when accessing Cognos 11 with URL Rewrite or Single Signon enabled. |
| 2018-06-15 | IBM Cognos LifeCycle Manager session times out | A Cognos LifeCycle Manager session can time out regardless of any activity a user might be performing. |
| 2018-06-15 | Create report short-cuts in 11.0.3+? | Is it possible to create report short-cuts in 11.0.3+? |
| 2018-06-15 | Cognos Mobile native app cannot connect to an environment configured with redirects on the web server | 1) The app is unable to connect to the server and just spins without ever coming back. 2) Or when the app is set to Pass-through authentication, the Cognos UI appears inside the dialog box. |
| 2018-06-15 | Naming Changes and Linkages | Why do I not see the appropriate linkage for products? |
| 2018-06-15 | In Cognos Analytics Dashboard the Scatter Plot does not allow Aggregation | When using dashboard and automatically creating a scatter plot by dragging two items (ex. dragging Unit Price then Unit Cost) overtop of another does not give the option to use the aggregate function. |
| 2018-06-15 | Functions metadata not available. | Trying to add a Query calculation in Cognos Analytics 11 reporting shows no functions at all below 'Avalable Components'. Instead of the function list 'Functions metadata not available.' is displayed. |
| 2018-06-15 | Failed to send HTTP request or read HTTP response | When trying to start the Cognos Dispatcher service it fails with: Failed to send HTTP request or read HTTP response |
| 2018-06-15 | How to adjust the jvm heap size for IBM Cognos Lifecycle Manager version 11? | IBM Cognos Lifecycle Manager jvm setting |
| 2018-06-15 | 404 Web Server error when importing Images in Cognos Analytics | When the user drags an image into the Report Pane and clicks Browse, a 404 Web Server error is displayed. Error reads: Web server error – Web request failed – 404 Not Found |
| 2018-06-15 | Cognos Analytics conversion to Standards Mode | Does Cognos Analytics Continue to utilize Quirks Mode, requring users to run Internet Explorer in compatibility mode? |
| 2018-06-15 | Cognos 11: java.lang.NullPointerException warning repeated in logs | After starting Cognos 11, the following "Warning" is repeated in the logs: Audit.RTUsage.cms.CM Warning null java.lang.NullPointerException at com.cognos.cm.search.indexing.IndexingTaskAction.getOp(IndexingTaskAction.java:70) at com.cognos.cm.search.indexing.IndexingTaskAction.execute(IndexingTaskAction.java:57) at com.cognos.cm.search.indexing.IndexingTaskHandler.executeActionOnItem(IndexingTaskHandler.java:34) at com.cognos.cm.backgroundTask.GenericTaskHandler.execute(GenericTaskHandler.java:11 |
| 2018-06-15 | How to create a Cognos Analytics Dashboard from a Framework Manager package using a Data set | How to create a new dashboard from a published package using the "data sets" functionality. |
| 2018-06-15 | Unable to login to Cognos analytics. Logon just hangs and does not respond | After working with Themes, extensions or customizations the authentication process hangs on the logon screen. |
| 2018-06-15 | How to create a data source connection for Informix using Informix Client SDK Developer Edition to IBM Cognos 10.2.x and Cognos Analytics? | This technote covered the recommended practices for creating the Informix data source for Cognos 10.2.x and Cognos Analytics using Informix Client SDK Developer Edition |
| 2018-06-15 | IBM Cognos Analytics Install log content | How to know option used by a user during installation process |
| 2018-06-15 | Not able to login to CA 11.0.X, ERROR 500 | When attempting to login an error is presented. Error: 500 User Profile Service : Internal Server Error Caused by: post to v1/login" |
| 2018-06-15 | XQE-JDB-0025 Warning when testing datasource | The following message is received when testing a Micorsoft SQL Server dynamic query mode DQM datasource in Cognos Administration>Configuration XQE-JDB-0025 Warning: JDBC driver must only be installed in '/drivers' folder |
| 2018-06-15 | DRDA Error when using a Netezza JDBC driver and a v4.21.29 of DB2 (JCC) JDBC driver | A new IBM JCC JDBC driver version was released with IBM DB2 LUW 11. A DRDA error may occur when Cognos Analytics is using version 4.21.29 of the JCC driver (the version initially released with DB2 LUW v11) and a Netezza JDBC driver. |
| 2018-06-15 | How to see "Reset prompts and run" option while authoring a report. | If there is a need to use the "Reset prompts and run" option while report authoring and it is not visible in Run options menu, then how to get it? |
| 2018-06-15 | DPR-DPR-1035 Dispatcher detected an error. null CFG-ERR-0103 Unable to start IBM Cognos service. | Attempting to start Cognos 11.0.3 with an Oracle DB Content Store after upgrading from 11.0.2 The error message was stuck at DPR-DPR-1035 Dispatcher detected an error. null [Start Service] [ ERROR ] CFG-ERR-0103 Unable to start IBM Cognos service. Execution of the external process returns an error code value of '-1'. |
| 2018-06-15 | Issues with multi-server Cognos 11.0.3 on Linux: ERROR: Configuration file xqe.providers.xml not found | Seeing error message: Configuration file xqe.providers.xml not found in every data pane |
| 2018-06-15 | SSLv3 protocol was requested but was not enabled | Enabling SSL on Content Store causes infinite loop starting Cognos. |
| 2018-06-15 | Opening Cognos Analytics 11.0.3 in Internet Explorer 11 returns a blank screen. | When trying to load CA 11.0.3 in IE11 it returns a blank screen. When using the same URL in other browsers such as Firefox or chrome, there is no issue and it works normally. |
| 2018-06-15 | Cognos Analytics 11 Create Data module error 400: Bad Request using IIS Gateway | While creating a new Cognos Analytics 11 Data Modules using Data Server with IIS Web Server Gateway. Click on (+) New -> Data Modules, selects Source as 'Data Servers' and selects the Data server i.e. datasource e.g.'great_outdoors_sales' and select on the schema user i.e. 'GOSALES/gosales'. The Select sources listed as 'GOSALES/gosales'. Click on Start button. Receive the error message '400: Bad Request' message with the option to Hide or Cancel. |
| 2018-06-15 | HTTP 500 error when trying to run Cognos Analytics 11 via IIS gateway | When trying to open Cognos Analytics 11 configured to work with IIS web server, it fails with a standard HTTP 500 error page |
| 2018-06-15 | Framework Manager Cognos Analytics Single Sign on (SSO) Gateway URI | When using Single Sign On (SSO) with Cognos Analytics using the default gateway URI, users are prompted to login in Framework Manager. |
| 2018-06-15 | IBM Cognos Analytics 11 Dispatcher URL prompts double login | http://servername:port/p2p2/servlet/dispatch URL in Cognos analytics 11 prompts for second login |
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