API Connect 101 - IBM Support Resources and Content

IBM API Connect 101 Introducing IBM API Connect 101, your support content hub for product knowledge and documentation.

Support Help

For StepZen support, see API Connect Essentials 101

API Connect Essentials 101

Essential Links and Documentation

Severity Guidelines

How to open a Case

How to add contacts to your case

Product Documentation Hub

Open API Explorer Documentation

Upgrade Guide for IBM API Connect: Step-by-Step to Succes

APIc MustGather

Before contacting support, follow our MustGather.

MustGathers for v10

MustGathers for other versions

Introducing the Enhanced APIC MustGather Tool for API Connect v10

Frequently searched technical notes

See our technotes

Top-viewed technical notes

IBM API Connect Support Lifecycle Policy

This document explains the support model IBM API Connect follows, provides a summary of product versions in market at the time of publication, and documents the Support Eligibility for each version.

API Connect Upgrade Central: Getting Started

Analytics data sporadically missing from UI or the storage and ingestion pods restarting themselves.

API Connect Upgrade Central: v5 to v10

This page of API Connect: Upgrade Central describes information to guide you on a successful journey from v5 to v10.

API Connect Upgrade Central: v2018 to v10

This page of API Connect: Upgrade Central describes information to guide you on a successful journey from v2018 to v10.

Changing API Connect Elasticsearch and Logstash memory settings

Analytics data sporadically missing from UI or the storage and ingestion pods restarting themselves.

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