Customer Resources
Top Technical Notes
MaaS360 adds per-app VPN support for organizations using Derived (PIV) Credentials with MaaS360.
iOS models that support dual SIMs now report secondary SIM details to the MaaS360 Portal. In the previous releases, MaaS360 displayed only primary SIM details of iOS devices that used a physical nano-SIM.
The Android Block Permission section lists all the permissions that Maas360 will need to access to manage your users’ devices. If the user does not grant access to these permissions after enrolling, the device may report as out of compliance.
The certificate utilized by the IBM MaaS360 VPN Module Server has an expiration date. To ensure the MaaS360 VPN server remains running, the certificate needs to be renewed manually.
A user is unable to update their organization’s Apple VPP License, and encounters the error “The VPP Service Token you are trying to update seems to be invalid. Please provide a valid token.”
Policy configuration needed when Modern Authentication is enabled on an Office 365 email account.
MaaS360 Events and Webinars
Events and webinars are hosted by MaaS360 experts to discuss technical topics or present content teams feel is beneficial to users and administrators. See future and past events here.
We have quarterly MaaS360 Deployment Checkpoint Webinars, modeled after a professional service provided by our MaaS360 Expert Labs team.
Join the IBM MaaS360 Customer Success team for an upcoming session on Ask Me Anything about MaaS360 ! We’re running these every other month on the 3rd Wednesday at 11AM ET. We kicked these off in June 2023 and received great response. We’ll change up the subject each session, spending about 20-30 minutes on a technical topic MaaS360 Administrators can take advantage of, and then open it up for your general questions on topic or other. You can find links to prior Ask Me Anything below.
Our new customer/administrator workshops cover everything you need to get started with MaaS360. And they’re not just for new admins; we’ve also heard great reviews from seasoned admins who have attended the How to be Successful workshop!
What is UEM?
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