Maximize business performance, optimize every process with AI
Overview
Act faster with a complete process intelligence platform
Elevate how your business performs with IBM® Process Mining. Transform business data into a clear, actionable view of how workflows actually run. Uncover inefficiencies, accelerate decision-making and prioritize process improvements with AI-driven insights for measurable outcomes.
Features
Make it more action-oriented
Create a process digital twin for end-to-end visibility into your operations. Use data-driven insights to identify inefficiencies, deviations and hidden opportunities quickly to drive compliance, streamline workflows and achieve higher process excellence.
Maintain process health, prevent issues and easily course-correct to reach goals. Use process insights to trigger corrective actions when specific business logic is met like KPI alerting users, overdue invoices activating payments and more.
Monitor process execution, detect violations or bottlenecks, analyze the root causes and conduct fact-based compliance checks more efficiently to increase standardization.
Eliminate repetitive work, remove unnecessary steps and create automations where it makes most sense to reduce cycle times and boost employee satisfaction.
Gain operational transparency, anticipate disruptions and identify where processes need to be enhanced to improve decision-making and support the various stages of transformation.
Use cases
Built for real‑world scenarios
Explore how IBM Process Mining drives transformation, boosts efficiency, adapts workflows, supports sustainability, and scales automation. Use AI insights to optimize processes, reduce bottlenecks, and enable smarter decisions across the enterprise.
Unify your processes with AI-powered digital mapping. IBM Process Mining helps visualize workflows, connect data across systems and uncover insights to accelerate transformation while maximizing ROI.
Keep your business agile and responsive. IBM Process Mining enables you to adjust workflows as needs change, using advanced monitoring and predictive insights to drive continuous improvement and maintain operational excellence.
Leverage process mining to optimize sustainability efforts. Monitor performance, test scenarios and reduce carbon footprints with AI-driven insights tailored to ESG goals.
Prioritize and implement automation opportunities faster. Leverage AI and RPA bot scaffolding, low-code platforms, and decision analytics to orchestrate enterprise-wide automation with measurable results.
Case studies
Real stories. Real impact.
Max Mara boosts ROI with process mining
Max Mara used IBM Process Mining to optimize its Order-to-Cash processes, uncover bottlenecks, and drive data-based improvements. This led to faster resolutions, lower costs, and better customer experience through smarter automation decisions.
Integrations
Boost efficiency with process apps now
The integrations offer prebuilt applications to uncover inefficiencies, streamline workflows, and drive digital transformation. Covering IT, supply chain, HR, and customer journeys, they deliver insights, automation, and improved outcomes.
Resources
Explore process mining resources today
The resources offer guides, case studies, research, and blogs to help organizations identify inefficiencies, optimize processes, and drive digital transformation. They provide insights, best practices, and tools to improve performance and decision-making.
Hosted on Amazon Web Services (AWS)
Deploy on premises
Red Hat® OpenShift®
Fully managed by IBM
Process Mining Assistant powered by watsonx
Prescriptive process mining
Process modeling and analysis
Simulation and what-if analysis
Object-centric data model
Business process analysis (BPA)
Decision mining and rules analysis
Segregation of duties analysis
Action triggering and alerting
Automated RPA bot generation
Custom business metrics
Data streaming
Storage add-ons
Red Hat® OpenShift®
*Prices shown are indicative, may vary by country, exclude any applicable taxes and duties, and are subject to product offering availability in a locale.