This is my IBM
This is Simon. Creating digital architectures.
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IBMer Communications
How Virgin Money is Humanising Digital Experiences with AI
Today, every company is selling a digital experience – and competition is fierce. Hyper-personalisation is the new high bar for success, as customers demand relevant suggestions and seamless service. But bespoke service is not enough. Customer experiences must also be intuitive, offering people something helpful without them having to ask for it. Generative AI is […]
The interesting thing about Voluntary Carbon Markets
I have spent some time recently with people who talk a lot about Voluntary Carbon Markets (VCM) and Digital Measurement, Reporting and Verification (dMRV). It’s a new area for me, and it’s proving really interesting. The backdrop to this is that the IPCC’s 2023 Report on Climate Change warns “that there is a more than […]
Securing the AI Frontier: IBM’s Strategic Approach to Mitigating Risks in AI
From an obscure iPhone game developer to a central figure in a privacy firestorm, Hoan Ton-That’s Clearview AI made headlines in 2020 for all the wrong reasons. The company’s groundbreaking facial recognition technology, capable of matching faces to a vast database of images scraped from the internet, was already raising eyebrows. But when a security breach exposed Clearview AI’s client […]