Telco
Ready to thrive in a new age of evolving tastes, emerging technologies and disrupted markets?
Every business will face fresh challenges in the years ahead thanks to evolving markets, advances in technology and fast-changing consumer expectations. Yet, for telecommunications, media and entertainment companies the pace of change is especially swift and the challenges that they face are acutely complex. Meeting the needs of a data-hungry tomorrow Companies operating in these […]
Customer Experience vs Customer Engagement
With consumers wanting to experience media and content in new ways, Telco and Media & Entertainment companies must find new means to engage with existing and potential customers with the goal of developing new markets, new revenue streams and new business efficiencies. Earlier this year, I joined George Bevir, Editor, IBC365, to discuss the ever-growing trade-off of […]