Data Fabrics – Weaving Culture Change into Digital Transformation
Digital transformation has been a business buzzword for decades and there are many definitions from the major strategy consultancies, technology giants, universities and thought leaders. A data fabric however, is a new concept, but the market expected to grow to $4.5 billion by 2026, which is partly driven by an explosion of the cloud. IBM […]
AIOps is a Journey and a Destination
According to Gartner (Gartner and Moore), IT teams are dealing with increasing amounts of data and a wider variety of tools to monitor that data. This is resulting in greatly increased complexity in keeping the system in a good operational state, and can cause “significant delays in identifying and solving issues”. “IT operations are challenged […]
Scaling your enterprise innovation with start-up speed
Practical strategies to accelerate the delivery of your future growth initiatives A collaborative chat between Sabine VanderLinden – CEO & Managing Director – Alchemy Crew and Holly Cummins – STSM Innovation Leader – IBM Garage We do not have a choice. Our world must become comfortable living with a heightened level of uncertainty. Learning from […]
Operational Resilience in the Contact Centre: Leveraging AI to deliver Service Excellence
Operational Resilience in the Contact Centre: Leveraging AI to deliver Service Excellence The rapid adoption of digital AI-infused engagement channels to deliver service continuity in Contact Centres is well known, but less known is how these channels can actually deliver even more value for traditionally cost and time intensive operations, these additional outputs include: […]
Four reasons your AI plan is failing (and how to fix them)
Despite billions of dollars spent on AI and digital-transformation programmes over the last twenty years, failure rates in delivering intended outcomes are now at about 75%. Three-quarters of these initiatives fail. Why? Because ideation is easy, and implementation is not. A good idea about how to use and automate data is not the same thing […]
Digital Transformation: Don’t make it open heart surgery!
Digital Transformation: Don’t make it open heart surgery! Technology has for many years been a key driver of revenue growth in a time of crisis, but according to an IBM IBV Study, 60% of organisations are using the COVID-19 pandemic to dramatically accelerate their company’s digital transformation. Organisations need to be agile, robust and secure, […]
Converting a crisis into an opportunity – three ways that a Smarter Supply Chain offers resilience
Converting a crisis into an opportunity – three ways that a Smarter Supply Chain offers resilience The past 12 months has tested the worlds’ supply chains, exposing critical vulnerabilities and the painful truth that many companies have limited visibility of their supply chains, while only a small number actually have visibility into production. Operational […]
The Era of Modern Compute
The Era of Modern Compute Are we all missing a trick? Many IT projects that began more than five years ago have now racked up huge technical debt, with large costs to remediate them. The change projects of yesteryear are now up for renewal and the technical debt costs keep growing. Meanwhile, individual business units […]
Seize the coming growth opportunities with IBM Global Financing
Seize the coming growth opportunities with IBM Global Financing Brighter skies ahead The pandemic has left the world a very different place, but economic recovery is on the horizon. To seize the coming opportunities for growth, all organisations need greater flexibility and agility. Finance professionals can take the lead by investing in many ways including […]
Encouraging more women in quantum: four insights from four women
Encouraging more women in quantum: four insights from four women “There’s a shift in perspective right now towards women in physics and Quantum may be the discipline that’s exemplifying that shift. We are accepted for our capabilities and are not viewed as rarities.“ – Christa Zoufal, Quantum Machine Learning, IBM Research Europe Four women making […]
Inspiring Scottish Students into STEM: Building essential skills for our future
During the industrial revolution, Scotland was regarded as one of the world’s main shipbuilding nations. At one point a fifth of all ships in the world were made on the River Clyde, and with this came jobs for young people, meaning that after you left school, you went straight into an apprenticeship. Fast forward to […]
Turning the future into a sure win
A brief overview of how artificial intelligence and cognitive technologies are reshaping the world of sport. From transforming marketing strategies to delivering thrilling and engaging digital fan experiences, find out how sports organisations can adjust to a digital-first future. Explore what’s possible now and how the AI ladder can help you develop the enterprise capabilities […]
IBM, Recarta Technology and WaterAid’s IT team’s successful data centre migration resulting in significant process and performance gains
When WaterAid moved its offices from Vauxhall to Canary Wharf, it meant the international NGO for water, sanitation, and hygiene, needed to migrate its IT services as well. Some of the systems were running core business, such as the link to direct debit processing, the phone system and data warehouse, so it was essential that […]
How IBM has adapted early professional recruitment and onboarding strategies in light of the pandemic
Organisations spent £6.6 billion in 2020 on the skills shortage, up from £4.4 billion in 2019 [1] (Open University Business Barometer 2020). These skill shortages are predominantly addressed through recruitment activities, with ever more businesses opting for a sustainable, long-term approach to address the skills gap. Nearly half (48%) of employers acknowledged that apprenticeships and […]
Privacy Preserving Health Credentials Can Help Get Us Back to Normal
The COVID-19 pandemic has dramatically accelerated the need for public and private sector organisations to rethink their use of shared spaces to help keep employees and citizens safe. As we move forward toward not only a return to the workplace but the return to ‘normal’, the use of health credentials – for example a credential […]