Helping customers move to ERP Cloud, winning awards along the way
At the recent Oracle FY20 EMEA Partner Awards, IBM was awarded the Oracle ERP/M Cloud Partner of the Year 2020 for the UK & Ireland. The award recognizes IBM for its outstanding work in driving customer success with Oracle ERP/M Cloud. As an Oracle partner IBM drive innovation and support customers in their upgrade […]
Modernising with cloud technologies: do nothing, do something – or do the right thing
In this brave new world of heavily technology-driven organisations, where recent events have shown that organisations need to respond rapidly in uncertain times, we have become accustomed to gathering vast amounts of data and employing systems to control and manipulate it. Often, our goal is to build more efficient practices and concepts. But what about […]
Reinventing customer contact in light of the Covid-19 pandemic
Overview: During this time of great uncertainty, banks, utility providers and retailers are playing a greater role in society. Customers are worried about their finances, making sure they can access basic necessities and needing doorstep service. With most face-to-face contact disappearing overnight, the contact centre has become the emergency beacon for vulnerable customers – and […]
From crisis to clarity: How short-term supply chain problems can deliver long-term gains
The COVID-19 pandemic continues to reshape our world in unpredictable ways. It’s a safe bet that millions of people now have a better understanding of the global supply chain than they did a month ago. That complex and interconnected chain is the reason why some store shelves remain empty and why others will be full […]
IBM employees join the rallying call to build visors for NHS staff
IBM staff with 3D printers are volunteering to turn their devices and skills to help alleviate the shortage of protective face visors for hospitals. Within just the first few days of a rallying call for help, a shipment of 20 visors was created and sent to a grateful University Hospital Southampton. Over 300 have now […]
IBM and Cisco partner to support education, charity and healthcare professionals across the UK
In response to the challenges of the COVID-19 outbreak IBM and Cisco have joined forces to support teachers and operational staff in schools, charity workers and people working in care homes and healthcare including GPs. All these people across the UK have the opportunity to secure free access to video conferencing through use of the […]
Time to make your case
An extended SAP migration deadline is the perfect opportunity to turn practical necessity into a strategic advantage. In February, in what many in the ERP community industry saw as an inevitable response to a customer base that appeared hesitant to commit, SAP announced that it had extended the deadline for customers to migrate from ECC […]
Developing the solar community
While some progress has been made on renewables deployment – in the US they now make up around 20% of energy production – there is still a long way to go in achieving net zero carbon in energy production. If you then consider that in order to decarbonise transport, heating, cooling and cooking, even with […]
Building a trusted foundation of data to help grow the game of rugby in England
The RFU and IBM have been on a journey of digital transformation since they extended their partnership in 2018. The public-facing element of this has been a project to consolidate and refresh their digital properties including www.englandrugby.com to improve the experience for rugby fans and community players alike. You can read more about that journey […]
CFO: the restless reinventor – Chapter 5
Tackling the competition through transformation As we have explored in this series, CFOs are entering a brave new, cognitive and digitised world. The way organisations interact with their customer base, absorb and understand the avalanche of data is critical for CFOs and their teams in terms of decision-making agility. IBM’s Institute of Business Value study […]
Command Centre of the Future
In this blog I’m going to write about the Command Centre of the Future. Before I do, I’ll describe a typical contemporary Command Centre’s attributes. Let’s play Command Centre Bingo and see how many of these attributes you may have also observed: 1) The Command Centre is manned by a large team of Operators who […]
Nine Ways to Fail At Cloud Native
Cloud native is the perfect recipe for innovation, adaptability and engineering excellence – when it goes right. When it’s not right, it can be a monster spaghetti, a quality headache, and frustratingly inflexible. Why so negative? The physicist Niels Bohr said “An expert is a person who has found out by their own painful experience […]
Finding the right fit: why AI is the solution to the sustainable fashion crisis
From personal recommendation engines to augmented reality fitting rooms, there is no doubt that emerging technologies are transforming the world of fashion. But there is a sustainability crisis casting a shadow over the industry and at this month’s London Fashion Week sustainability is going to be a hot topic – the British Fashion Council’s theme […]
IBM joins London Tech Show 2020 as a headline sponsor
The countdown is on until one of the UK’s leading and best attended technology events lands at the ExCel on 11th-12th March – London Tech Show 2020. We’re excited to announce that IBM is taking centre stage at the event as headline sponsor, showcasing our leadership in delivering enterprise level hybrid & public cloud and digital […]
Apprenticeships – helping secure the workforce of the future
Employers are spending more than £4.4 billion a year on the skills shortage[1] (Open University Business Barometer 2019), predominantly through recruitment activities, but buying skills and not building them is a short-term approach, which ultimately won’t pay dividends. It is crucial that organisations take a more sustainable approach using training to address their skills gaps. […]