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THINK – How will you respond to a data breach?
In a period of unprecedented change, staying connected to technology trends has never been more important. And there’s no better forum for the latest (and future) insights than Think Summit London, IBM’s annual festival of innovation. On the 16th October 2019, you will have the chance to experience how IBM is channelling research and technology […]
Breaking Down Silos in your Business
Every organisation in every sector is dealing with digital disruption in today’s volatile, fast changing and uncertain world. Businesses need to transform to stay competitive or be in danger of going the way of once great brands like Nokia, Blockbuster or Kodak who saw the writing on the wall but didn’t act fast enough to […]
THINK – How will you respond to a data breach?
In a period of unprecedented change, staying connected to technology trends has never been more important. And there’s no better forum for the latest (and future) insights than Think Summit London, IBM’s annual festival of innovation. On the 16th October 2019, you will have the chance to experience how IBM is channelling research and technology […]
IBM’s Internship programme is helping Marwell Zoo improve its recycling with smart technology
Marwell Zoo, home to more than 140 species in a range of innovative and sustainable exhibits, is owned by Marwell Wildlife, a global conservation charity. The zoo welcomes more than half a million visitors each year and wants to encourage them to help save the planet, too. “We all know we should recycle,” said Duncan […]
How AI is transforming the e-commerce customer experience
As little as ten years ago, most of us did not yet own a smartphone. The idea of self-driving cars, drones and augmented reality devices still seemed like the notions of far-fetched science fiction. Fast forward a decade, and few could have predicted how quickly the pace of innovation and change would increase. From Amazon […]
What can retailers learn from Wimbledon’s fan engagement?
Like retailers, Wimbledon are in an industry going through unprecedented change where the ability to recognise – and address – market disruption is more critical than ever. Wimbledon are not only a sports tournament, they see themselves as a data-driven media business where being first to share insights and high video quality content is a […]
What can government learn from Wimbledon’s one chance to deliver?
In this third and final blog post on what government can learn from Wimbledon, I discuss how Wimbledon uses cloud to meet huge fluctuations in demand for its digital platforms and how it ensures its services are accessible for fans throughout The Championships. My previous posts in this series explore innovating fabulous services and use […]
Every cloud has a shadow hiding!
Apologies for the play on words – couldn’t resist it! This is our third blog, continuing the series of “where we’re going we don’t need roads” #dontneedroads, and for those of you wanting the throwback link how about Cliff Richard and the Shadows (cue Apache or Summer Holiday for those of a certain age!) So […]
What can government learn from Wimbledon’s AI video highlights?
In part one of this series of three blog posts, I explored how IBM and Wimbledon innovates to deliver a fabulous digital experience for fans. In this second part, I look at what government can learn from Wimbledon’s use of artificial intelligence (AI) in automating the video production of match highlights. Automating video production Consumer […]
The Future of Work is (More) Fun – Part 2
Automation eliminates toil When the printing press was invented, it almost immediately eliminated the arduous practice of copying books by hand. (Before the printing press, writing out the pages for a single bible would take around three months.) This life-changing mechanization accelerated with the industrial revolution, and many labour-intensive tasks were automated. This included factory […]
The Future of Work is (More) Fun – Part 1
The Future of Work is (More) Fun With traditional industries and roles being disrupted by technology, it’s tempting to feel uneasy. But with it has come the rise of new collar employment, the reduction of toil with automation, the replacement of bureaucracy with collaboration and creativity. These changes are part of a general trend of […]
IBM serving up ace AI at Wimbledon 2019
Wimbledon is the tennis tournament every player dreams of winning and one of the highlights in the sporting calendar. As the world’s leading tennis tournament their brand focus is “in pursuit of greatness” demonstrating their continual desire to strive to be the best while also acknowledging that is a continual journey. For the last 30 […]
IBM and the NHS: Working in Partnership
As a new generation of technology is changing our lives there are no shortage of opportunities for technology to revolutionise the National Health Service (NHS). But it’s not just about getting the current systems working better for the 1.4 million NHS staff and over a million patients the NHS sees every day. As I discussed […]
Becoming a data driven government – Part 2
In the first part, I described the motivations for government to be data driven and the challenges to achieving this at enterprise scale. Success factors I see five major areas that need to change for Government departments to become data driven. Skills and culture The most significant change comes when business leaders recognise the advantages […]
Becoming a data driven government – Part 1
22% of governments have adopted cognitive computing by piloting or operating services versus 26% in other industries according to a recent survey by the IBM Institute for Business Value. Cognitive government We have seen Government successfully move on-line in recent years to deliver multi-channel services to citizens, often by using technology platforms. Historic siloed applications […]