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Six crucial elements to adopt AI successfully
Artificial Intelligence (AI) is potentially the most powerful technology businesses have ever had access to. AI is not only transforming how businesses operate, but also the services and products they offer to their customers. In our experience, having worked with countless organisations on their AI and digital transformation strategies, there are barriers to successful adoption […]
Automation – the past, present and future
Learning from the past, present and future of automation Is there anything new in the idea that automation, robotics and artificial intelligence (AI) are a threat to our jobs and livelihoods? The “rise of the machines” has been happening steadily since the first industrial revolution and gaining pace throughout the last two centuries, transforming everything […]
Six crucial elements to adopt AI successfully
Artificial Intelligence (AI) is potentially the most powerful technology businesses have ever had access to. AI is not only transforming how businesses operate, but also the services and products they offer to their customers. In our experience, having worked with countless organisations on their AI and digital transformation strategies, there are barriers to successful adoption […]
Ensuring Business Continuity Across VMware Workloads
Announcing a 90-day, $500 USD credit for getting started with IBM Cloud for VMware Solutions Shared. In this unprecedented time, businesses must quickly adjust and embrace the situation at hand while ensuring business operations remain constant and reliable. Whether that includes implementing a business continuity strategy, temporarily migrating critical workloads to the cloud, or quickly […]
Making smart cloud choices in uncertain times
Cloud is often portrayed as the easy solution to today’s business challenges – the one big shift that saves costs all round. Many believe that, when it comes to cloud, any choice is a smart choice. Here we discuss the realities of choosing the right cloud for your business, and why one cloud does not […]
Helping customers move to ERP Cloud, winning awards along the way
At the recent Oracle FY20 EMEA Partner Awards, IBM was awarded the Oracle ERP/M Cloud Partner of the Year 2020 for the UK & Ireland. The award recognizes IBM for its outstanding work in driving customer success with Oracle ERP/M Cloud. As an Oracle partner IBM drive innovation and support customers in their upgrade […]
Modernising with cloud technologies: do nothing, do something – or do the right thing
In this brave new world of heavily technology-driven organisations, where recent events have shown that organisations need to respond rapidly in uncertain times, we have become accustomed to gathering vast amounts of data and employing systems to control and manipulate it. Often, our goal is to build more efficient practices and concepts. But what about […]
Building a trusted foundation of data to help grow the game of rugby in England
The RFU and IBM have been on a journey of digital transformation since they extended their partnership in 2018. The public-facing element of this has been a project to consolidate and refresh their digital properties including www.englandrugby.com to improve the experience for rugby fans and community players alike. You can read more about that journey […]
Command Centre of the Future
In this blog I’m going to write about the Command Centre of the Future. Before I do, I’ll describe a typical contemporary Command Centre’s attributes. Let’s play Command Centre Bingo and see how many of these attributes you may have also observed: 1) The Command Centre is manned by a large team of Operators who […]
Implementing Cloud Service Management Capability
In blog #3 I described the key process, organisation and tool capabilities required for Cloud Service Management. In this blog I’ll focus on how to implement these capabilities. At this stage the Service Management Target Operating Model has been defined and the next step is to implement the enabling capabilities in order to transition to […]
Artificial Intelligence to Create Art
Reflections on the Artists on Artificial Intelligence event, run by Lumen Art Projects at IBM Southbank on how to use artificial intelligence to create art. When technologists and artists challenge each other, we build more innovative experiences. This was the reason that IBM recently hosted a Lumen Art Projects event called ‘Artists on Artificial Intelligence’ […]
Key Capabilities required for Cloud Service Management
My previous blog described the core Service Management functions required to deliver cloud as a service. This blog expands that description by highlighting the key tool, process and organisation capabilities required to enable those functions. Without these capabilities an IT department will not be able to effectively or efficiently operate a cloud service in a […]
Best Practice Cloud Service Management
In my last blog I wrote about the impact of cloud computing on IT Service Management. This blog continues the theme by describing the IT Service Management functions necessary to deliver cloud infrastructure services. Delivering infrastructure as a service requires IT Service Management to move closer to Infrastructure Management (or IT Operations) and combine multiple […]
Impact of Cloud Computing on IT Service Management
You wouldn’t be completely wrong if you made this general comment regarding most organisations’ cloud infrastructure strategy, “use public cloud services for Test and Development environments and develop an on-premise IaaS for Production environments.” This relatively simple approach is borne out of the need for IT Infrastructure Management to be more responsive to Development Projects […]
Helping to bring trust to the blockchain
As smart contracts and blockchain technology reshape the way customers and businesses interact, establishing trust in data is essential. Enterprises are now seeking to manage data as an asset so it is vital that data sources are trusted and verifiable. Blockchain technology is providing an immutable and indelible shared record of events across business networks. But what happens […]