Industries
Discover how IBM's breakthrough technologies are transforming industries with smarter ways to do business, new growth opportunities and strategies to compete and win.
How Virgin Money is Humanising Digital Experiences with AI
Today, every company is selling a digital experience – and competition is fierce. Hyper-personalisation is the new high bar for success, as customers demand relevant suggestions and seamless service. But bespoke service is not enough. Customer experiences must also be intuitive, offering people something helpful without them having to ask for it. Generative AI is […]
Streamlining Life Sciences Research: Simplifying Data Access with Design Principles
Life Sciences research and development is complicated: complex tasks are carried out in an environment of big data, specialised technology and regulated processes. The challenges of this complexity risks making processes and interactions iterative, slow and expensive. To accelerate innovation in the development of safe and effective treatments, Life Sciences organisations need to cut through these challenges […]
How Virgin Money is Humanising Digital Experiences with AI
Today, every company is selling a digital experience – and competition is fierce. Hyper-personalisation is the new high bar for success, as customers demand relevant suggestions and seamless service. But bespoke service is not enough. Customer experiences must also be intuitive, offering people something helpful without them having to ask for it. Generative AI is […]
Priorities for Financial Services in 2024
It is the time of the year when we do a bit of crystal ball gazing to predict the key technology trends in financial services in the new year. This is based on IBM research and our conversations with clients and industry analysts. While the economic outlook for 2024 looks better than last year, geopolitical […]
Financial Services Panel Discussion Summary
Prakash Pattni, Managing Director, IBM Cloud for Financial Services, EMEA reflects on a vibrant discussion hosted at IBM London which explored the challenges and opportunities facing fintechs and banks as they look towards the new year, with senior leaders from Lloyds Banking Group, Starling Bank, Innovate Finance and Scribe. As another transformative year in banking […]
Navigating complexity: powering better-informed decision making with Improbable Defence’s Skyral and IBM’s DSaS
Our lives are defined by unprecedented volumes of data. Massive data – what we used to call ‘big data’ – has propelled us into The Information Age and continues to drive unprecedented technological innovation. It’s transforming how we live, connect and operate. Here’s one example. The Information Age has accelerated an unfortunate but perhaps inevitable […]
Digital Transformation in Banking – Chapter Three
I am a bit of a banking nerd. I use several banks and often find myself comparing their digital banking services. They are all very good. You can securely check your balance and make a payment on your mobile app with all of them. You can also do many everyday banking tasks like move money, […]
Defence 4.0 and Enabling Capabilities in an Ecosystem
Previous IBM defence blogs we have talked about the paradigm shift to Defence 4.0 which impacts a range of business and technical dimensions. A particular challenge in this transformation, for both industry and defence, is to clearly articulate and operationalise a ‘digital ecosystem’ which is underpinned by collaboration. The benefit of an ecosystem is that […]
Embedding analytics and AI in mission command
Defence chiefs are grappling with how to apply analytics and artificial intelligence (AI) for decision advantage knowing that commercial sectors already benefit. In particular, responding to activities designed by adversaries to coerce without military conflict and assist in decision making to act on specific operational problems. A study by IBM’s Institute for Business Value last […]
IBM and Improbable in partnership to deliver a new technology edge
“A nation’s ability to fight a modern war is as good as its technological ability.” (Frank Whittle, RAF officer and inventor of the Turbojet engine) The war in Ukraine demonstrates that we need to rethink how we configure ourselves for modern, multi-domain hybrid conflict. Against an undemocratic adversary with different values, our tactics […]
A Connected CRM At The Heart Of Your Growth
Times have been testing for companies in almost every industry in recent years. After nearly 24 months where so much has changed in Media and Entertainment, from how we work, to how we consume content, to how we engage with audiences, it has certainly meant that many organisations have been forced to rapidly adapt to […]
Accelerating Healthcare Transformation through Patient-Centred MedTech Solutions
Connected devices can transform care delivery for patients and improve outcomes. Putting patients at the centre of a care ecosystem which is more participative and personalised will improve patient engagement, health outcomes and the productivity of healthcare delivery: Designing the digital experience with patients and carers will enable a transformation in the way devices are […]
Architecting Digital Transformation Organisations and Technology Leadership
The context of digital transformation in Defence Digital organisations in defence need to embrace the following dimensions of transformation (see IBM Blog). Meeting the evolving digital needs – Industry 4.0 meeting Defence 4.0 Making ecosystems work – collaborative platforms, integrated solutions and associated commercials (IP, Security) Delivering on new agile ways of working – culture, […]
Trusted cloud in regulated industries – addressing resiliency needs of Financial Institutions
The next generation cloud offering should match the needs of EU businesses and public organizations, empowering them to run mission-critical workloads aligned to their business processes especially in regulated industries. At IBM, we work tirelessly to enable exactly that. How IBM ensures continuous compliance posture management, aligned with the requirements from global regulators Liam Benham, […]
Unlocking the full potential of the fintech revolution
The Innovate Finance Global Summit taking place this week in London brings together a buzzing community of fintechs of all sizes alongside more establish financial institutions and technology companies. Amid the panels and roundtable discussions and other conversations I took part in, it was clear that the pace of change in the industry is undeniable. […]