GBS Operations UKI Distribution Sector

Returning to Serve Customers: What learnings can Retailers take from Wimbledon?

Returning to Serve Customers: What learnings can Retailers take from Wimbledon? Much like a tennis match opponent, today’s customers are a moving target with needs and habits changing frequently. Since the pandemic, customer expectations of the desired digital experience have significantly changed from what they once were – a complex challenge for retailers to continually […]