Hrvoje Jerkovic, NT/IT Management and Quality Director, Hrvatski Telekom

Hrvatski Telekom improves fault monitoring and customer experience with IBM Netcool

In a world that increasingly revolves around data, customer experience, trust and digital ecosystems, telecommunication service providers need to reinvent themselves to stay relevant in a highly competitive market with a business network that is becoming even more complex. This year, over 60% of mobile users are expected to access the Internet from their mobile […]