Business Development
Meet… MESH (Modeled Education from Support History)
16 June 2017 | Written by: Corbett Schollmeyer
Categorized: Articles older than 1 year | Business Development
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Wouldn’t it be great if you could see education and enablement offerings customized to what you’re working on today? IBM is working to bring Support and Education together in a way that helps provide this focus on key skills related to work being done in YOUR environment.
‘Modeled Education from Support History’ (MESH) – is designed to integrate support data with training opportunities to provide this focus on key skills.
IBM will leverage MESH to:
- Discovery knowledge related support requests
- Synch support to Skills Gateway
- Build / Update a custom client profile with key data from Support
- Establish current relevant learning and enablement options
- Engage and help you navigate a custom learning experience
IBM’s MESH project will be going live in a limited release in mid-July, followed by expanded coverage in August. Stay tuned for more updates on MESH and the linkages between support and Education.
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