Platform Partners
Launch Your IT Career with Job-Ready Skills: Get Your IBM IT Support Professional Certificate on edX today!
5 October 2022 | Written by: Rav Ahuja
Categorized: Platform Partners
Share this post:
The IBM Information Technology (IT) Support Professional Certificate on edX can help you launch your career with technical skills valued by IT employers. It is a great time to launch a career in IT support – the US Bureau of Labor Statistics (i) forecasts a 9% growth in jobs through 2030, averaging 70,000 openings each year, and a medium salary of $58,000 annually for an entry-level Computer Support Specialist. This program was built by experts to prepare you for an entry-level job in Technical Support. When dedicating a few hours per week, you can complete the program in 3 to 6 months and develop job-ready skills to join a fast-growing industry.
This 7-course certificate, designed for beginners, provides more than 70 hours of instructional videos and engaging hands-on interactive exercises, labs, projects, and practice tests. The program is designed to provide you with the in-demand skills to start and advance your technology career.
Skills you’ll gain through labs and projects include hardware and mobile device setup, software configuration, Windows/Linux usage, GUI and command line, troubleshooting procedures, IT helpdesk and ticketing systems, customer service and tech support best practices, network and Wi-Fi setup, cloud computing and cybersecurity fundamentals, and more.
In the final capstone course, you will apply your knowledge and skills to real-world case studies, and upon completion, you will be able to confidently demonstrate your new Technical Support skills.
Launch your IT support career today with IBM!
Getting started with automation builder on IBM watsonx Orchestrate
A course on how to build automations on IBM watsonx Orchestrate is being brought into the light! If you are a user with previous automation experience and are new to Orchestrate, this course is for you. In the IBM watsonx Orchestrate: Getting Started with Automation Builder course, you find 7 modules to learn how to […]
Thinking About Switching to Full Stack?
The 6 Steps to Becoming a Full Stack Developer Did you know, in a recent report from Statista, the role of “full stack developer” is the second most in-demand technical position advertised by recruiters worldwide? That’s quite a statistic, eh? So, if you’re reading this because you have your eye on becoming a full stack […]
Future-Proof Your AI Career with IBM’s Vector Database Fundamentals Specialization
In the rapidly evolving field of AI, vector databases are the engines driving transformative applications like recommendation engines, search information retrieval, machine learning, data analysis, semantic matching, and content generation. With companies investing heavily in these technologies, the demand for professionals skilled in vector databases is skyrocketing. IBM’s Vector Database Fundamentals Specialization on Coursera is […]