Other
IBM Knowledge Center search improvements
28 May 2019 | Written by: James (Jamie) Roberts
Categorized: Other
Share this post:
IBM Knowledge Center @ ibm.com (IBMKC) is a public site that publishes the majority of IBM’s official product documentation. With over a million page views a week, and millions of pages in English representing IBM’s technical library, IBM KC lets users search and navigate product documentation at a single web location: ibm.com/support/knowledgecenter.
As part of our continuous effort to improve the user experience with IBM KC, we have been improving our search results, and we’d like your feedback!
We are in the process of adding product-specific acronym and synonym awareness to search, which should make it easier for users to get relevant results from simple queries. We’ve also improved relevance for certain reference and message searches, all the while maintaining search performance.
We’ve enabled these improvements on our public beta site: www.ibm.com/support/knowledgecenter/beta/
Give the new search a try and let us know what you think. If you have a customer session, ask them to try it too (it’s public), and see if they notice an improvement.
Send all your comments to Jamie Roberts/Toronto (robertsj@ca.ibm.com).
IBM Enterprise Learning Subscriptions — a business-savvy approach to training
There’s a new way for enterprise organizations to train, upskill, and advance their use of IBM technology. It’s through IBM Enterprise Learning Subscriptions, a flexible offering that allows an organization to share one subscription across multiple users. This allows organizations to select a combination of courses to suit their employees’ needs and realize the full […]
Getting started with automation builder on IBM watsonx Orchestrate
A course on how to build automations on IBM watsonx Orchestrate is being brought into the light! If you are a user with previous automation experience and are new to Orchestrate, this course is for you. In the IBM watsonx Orchestrate: Getting Started with Automation Builder course, you find 7 modules to learn how to […]
Thinking About Switching to Full Stack?
The 6 Steps to Becoming a Full Stack Developer Did you know, in a recent report from Statista, the role of “full stack developer” is the second most in-demand technical position advertised by recruiters worldwide? That’s quite a statistic, eh? So, if you’re reading this because you have your eye on becoming a full stack […]