Artificial intelligence February 23, 2024 Conversational AI use cases for enterprises 10 min read - This class of AI-based tools, including chatbots and virtual assistants, enables seamless, human-like and personalized exchanges.
Business transformation December 7, 2023 6 ways AI can influence the future of customer service 4 min read - The future of customer service must be AI-based for organizations to improve the customer experience and increase customer loyalty.
Business transformation September 6, 2023 Data is essential: Building an effective generative AI marketing strategy 4 min read - Generative AI for text, visuals and video has the potential to create a more personalized and engaging experience.
Artificial intelligence August 31, 2023 IBM watsonx Assistant transforms content into conversational answers with generative AI 4 min read - Explore how conversational search allows you to answer customer or employee questions with responses grounded in enterprise-specific content.
Artificial intelligence August 2, 2023 How AI-powered chatbots are transforming marketing and sales operations 3 min read - Discover how some marketing teams are embracing AI technology with Watson Assistant to drive more powerful marketing campaigns.
Artificial intelligence August 2, 2023 How chatbots improve human resource operations 3 min read - Today’s HR departments struggle to efficiently manage operations and routine tasks. Learn how conversational AI can improve HR operations.
Artificial intelligence August 2, 2023 How chatbots can provide a better customer experience 4 min read - Users are frustrated by limited chatbots that insufficiently resolve queries or deliver unsatisfactory outcomes. Learn how AI can help.
Artificial intelligence August 2, 2023 How conversational AI can transform IT support 3 min read - There are two prominent problems in the IT support process: repetitiveness and availability. Here's how conversational AI can help address both.
Artificial intelligence May 8, 2023 The risks and limitations of AI in insurance 4 min read - After examining the world of opportunities between AI and the insurance industry, it's time to investigate the risks of AI and how to adopt AI responsibly.
Artificial intelligence May 1, 2023 Is artificial intelligence relevant to insurance? 4 min read - Discover the benefits and challenges the insurance industry is facing with the growing use of artificial intelligence (AI).