Announcements, news, and stories of how IBM and its business partners are helping to drive the digital transformation of government.

7 public health data modernization lessons from Canada’s superior COVID-19 response

5 min read - Over the first three years of the COVID-19 pandemic, the US suffered over twice the deaths per capita as Canada — over 600,000 potentially avoidable deaths. Experts agree that this was a hard-won victory of Canada’s public health response. While political and demographic realities were a major factor, an unsung hero is the data modernization efforts that helped Canada track and contain the sudden rise in infections and meet the demand for public health services. When it comes to public…

Putting citizens at the center of government services with AI

4 min read - As governments around the globe continue experimenting with the use of AI, and looking into ways to tap into foundational models offered by generative AI, one important question stands out: How will citizens benefit from the technology? The public sector is called just that for a reason: the public should always be the priority. Not only can AI help improve certain services people rely on every day, but it can also help bridge the gap between local government, its employees…

Child support systems modernization: The time is now

6 min read - The majority of today’s child support systems are dated, first-generation systems that are now more than 25 years old. These systems need modernization to meet the evolving needs of children and families in the 21st century. With more than 20% of families and children supported by these systems, the impact is significant. Today’s constituents are interested in engaging with services using modern, consumer-friendly technologies, platforms and devices. Families also expect interactive experiences that drive outcomes tailored to their needs. The…

What can AI and generative AI do for governments?

5 min read - Few technologies have taken the world by storm the way artificial intelligence (AI) has over the past few years. AI and its many use cases have become a topic of public discussion no longer relegated to tech experts. AI—generative AI, in particular—has tremendous potential to transform society as we know it for good, boost productivity and unlock trillions in economic value in the coming years. AI’s value is not limited to advances in the private sector. When implemented in a…

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